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Agung Suharyanto
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Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM)
Published by Universitas Medan Area
ISSN : -     EISSN : 27221148     DOI : 10.31289
Core Subject : Humanities, Social,
Humanities Social Sciences
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM), is a journal of Governmental, Political, Public Administration, Communication and Social Sciences, for information and communication resources for academics, and observers of Governance Sciences, Social Sciences, Political Sciences, Public Administration Sciences, Communication Sciences, Methodology of Social Sciences and Social Work. The published paper is the result of research, reflection, and actual critical study with respect to the themes of Governmental, Political, Public Administration, Communication and Social Sciences, All papers are peer-reviewed by at least two referees. The scope of Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM), is the Governmental, Political, Public Administration, Communication and Social Sciences. Published twice a year (April and October) and first published for printed edition since Volume 1 No. 1 April 2019.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 174 Documents
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Peranan UPTD Dinas Sosial Provsu Dalam Peningkatan Kesejahteraan Lanjut Usia (LANSIA) Terlantar Di Kota Binjai Frastito, Frastito; Suharyanto, Agung; Deliana, Marlina
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.5937

Abstract

This study aims to examine the role of the Regional Technical Implementation Unit (UPTD) of the North Sumatra Provincial Social Service (Provsu) in improving the welfare of the abandoned elderly in Binjai City. The abandoned elderly are a vulnerable group that needs special attention because they do not have family support, housing, or a fixed income. This study uses a descriptive qualitative approach with data collection techniques through in-depth interviews, observations, and documentation. The informants consisted of UPTD officers, elderly service recipients, and community leaders. The results of the study show that the UPTD of the Provsu Social Service has carried out various programs such as the provision of social institutions, basic needs assistance, health services, social and psychological coaching, and empowerment of the elderly. This program is generally considered effective in improving the quality of life of the elderly, but it is still faced with many obstacles such as budget limitations, inadequate facilities, and low public awareness. This study recommends increasing budget allocation, strengthening cross-sector cooperation, utilizing information technology, and educational campaigns as strategic steps to increase program effectiveness and create a more sustainable social protection system for the elderly.
Representasi Visual Ketimpangan Sosial: Studi Semiotika Serial Attack on Titan dan Realitas Pegawai Honorer Arwansyah, OK Dedy; Ayu, Putri Keumala; Suharyanto, Agung
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.5676

Abstract

Artikel ini menganalisis simbol tembok dalam serial Attack on Titan sebagai representasi ketimpangan sosial yang relevandengan kondisi pegawai honorer dalam birokrasi pemerintahan. Menggunakan metode analisis semiotika Roland Barthes, penelitian ini mengeksplorasi makna denotatif, konotatif, dan mitos untuk menginterpretasikan simbol tembok sebagaigambaran konflik kelas. Tembok Maria merepresentasikan posisi pegawai honorer yang berada di lapisan terluar denganketerbatasan akses dan perlindungan, sementara lapisan dalam mencerminkan perlindungan yang dinikmati pegawai tetap. Temuan penelitian menunjukkan bahwa simbolisasi tembok menggambarkan ketidaksetaraan sosial dan perjuangan kelasdalam sistem birokrasi. Seperti karakter Eren Yeager dalam serial tersebut, pegawai honorer berjuang melawan keterbatasandemi pengakuan dan stabilitas. Hasil kajian ini menegaskan pentingnya reformasi kebijakan yang mengedepankan keadilansosial serta penghargaan terhadap kontribusi honorer sebagai bagian vital birokrasi.
Implementasi Program Duta Hatiku dalam Pelayanan Administrasi Kependudukan bagi Penduduk Rentan di Kabupaten Sidoarjo Yasah, Aulya Dista; Tukiman, Tukiman
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 1 (2025): JIPIKOM APRIL
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i1.5789

Abstract

This article examines the implementation of the Duta Hatiku Program (Dukcapil Tanggap Bencana Harapan Timbul Kembali Utuh) at the Population and Civil Registration Office of Sidoarjo Regency. The problem focuses on implementing the program in providing easy access to population documents for administratively vulnerable populations. To analyze this problem, the theoretical reference from Van Meter and Van Horn (1975) is used, which includes policy standards and targets, resources, communication between organizations and activity implementers, characteristics of implementing organizations, attitudes of implementers, and social, economic, and political environmental conditions. Data were obtained through interviews, observations, and documentation, then analyzed using a qualitative approach. The research findings show that the Duta Hatiku Program is quite effective in providing easy access to population documents, as evidenced by the printing of 82 population documents in 2023 and increasing to 109 documents in 2024. Although there is an information constraint related to the location or coordinates of disaster sites, such as fire, which are usually not specifically explained by BPBD and cause delays in verification, these can be overcome through coordination with village and sub-district officials.
Studi Literatur Perbandingan Komunikasi dan Hubungan Masyarakat: Transformasi Era Awal Digital Hingga Sekarang (1990 – 2024) Nasution, Khofifah Mulya; Hidayat, Taufik Wal
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6042

Abstract

This study examines the comparison of communication and public relations in the early digital era, covering the period from 1990 to 2024. Using a literature study approach, this study analyzes the significant changes that have occurred in communication methods and public relations practices along with the development of information technology. In the early 1990s, communication was dominated by conventional media, which limited interaction between organizations and the public. However, with the advent of the internet and social media, organizations are starting to shift to more interactive and responsive methods of communication. The study found that digital transformation is not only changing the way information is delivered but also creating new opportunities to build stronger relationships with audiences. The results of the analysis show that public relations practices have evolved into a more dynamic strategy, with an emphasis on engagement and transparency. In this context, this study offers insights into the comparison of communication and public relations in the transformation of the early digital era to the present. These findings are expected to contribute to the development of more effective communication strategies in the future.
Etika Administrasi Publik Pilar Utama Kepercayaan Masyarakat Taufiqurokhman, Taufiqurokhman; Rossa, Zalfa Zafirah
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 1 (2025): JIPIKOM APRIL
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i1.4062

Abstract

The enactment of Law of the Republic of Indonesia Number 30 of 2014 concerning Government Administration emphasizes the importance of transparent, accountable, and equitable public administration services. This research is essential to strengthen the application of ethical principles in public administration as a basis for creating quality and reliable services. This research aims to identify factors that influence the application of ethics in public administration and formulate strategies to improve compliance with these ethical standards. The research method systematically uses a qualitative approach with literature studies, through data collection from journals, books, and indexed scientific works. The study results indicate that leadership factors, organizational culture, strict regulations, and active community participation influence the application of ethics. These findings conclude that an ethical approach can strengthen integrity, expand accountability, and encourage community involvement in public decision-making. The implications of these findings emphasize that ethics-based public administration can produce more representative, fair, and widely accepted policies. This research makes an important contribution to developing public administration literature and offers practical guidance to encourage ethics-based bureaucratic reform in Indonesia. 
Pemanfaatan Instagram Sebagai Media Komunikasi Pemasaran Online dalam Meningkatkan Penjualan (Studi Kasus Instagram @Avros_Cafe) Alimuddin, M. Gatot; Vita, Nadra Ideyani
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6045

Abstract

This study aims to analyze the use of Instagram as a marketing communication medium in increasing sales at Avros Cafe. Instagram, as a visual-based social media platform, has evolved into an effective marketing tool for small and medium-sized businesses. Through features such as product photos and videos, informative captions, and the use of hashtags, Instagram allows businesses to reach a wider audience at a relatively low cost. This study uses a descriptive qualitative approach with data collection techniques through interviews, observations, and documentation. The results of the study show that Avros Cafe makes the most of Instagram by applying the 4P theory of products, prices, places, and promotions to increase marketing effectiveness. Instagram helps Avros Cafe display products with attractive visuals, provide clear price information, introduce the café's atmosphere, and carry out relevant promotions. The use of Instagram also strengthens relationships with customers through direct interaction and more personalized communication. Thus, Instagram has proven to be effective in increasing sales and introducing the Avros Cafe brand to a wider audience.
Dampak Penggunaan Filter Instagram dan Tiktok Terhadap Citra Diri, Terutama Bagi Wanita Millenia, Zahra; Hidayat, Taufik Wal
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.5934

Abstract

Advances in digital technology have changed the way individuals shape and project their self-image on social media, especially through the use of filters on platforms like Instagram and TikTok. This study aims to analyze the impact of the use of filters on women's self-image in psychological and social aspects. With a quantitative approach, data was collected through an online survey of 50 female respondents aged 18-30 years who actively used filters on social media. The results showed that 75% of respondents routinely used beauty filters to improve their visual appearance. As many as 60% of respondents feel more confident after using it. However, 40% of respondents experience dissatisfaction due to the difference between self-image on social media and reality, which leads to social anxiety and dissatisfaction with the body. Regression analysis showed a negative correlation between the intensity of filter use and confidence (coefficient -0.45; p=0.03), which indicates that the more frequent the filter use, the higher the risk of decreased confidence. The study gathered that the use of filters on social media can reinforce social pressure against unrealistic beauty standards, create a gap between online and offline identities, and increase the potential for self-satisfaction. Therefore, it is important to increase digital literacy and critical awareness of the psychological impact of using filters on social media.
Komunikasi Interpersonal Guru Taman Kanak-Kanak Kartika 1-20 Medan dalam Mengatasi Kedekatan Emosional Orang Tua Murid Sahputra, Aldita Risky; Riadi, Selamat
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6532

Abstract

This study aims to explore the process and forms of interpersonal communication used by teachers at TK Kartika 1-20 Medan in managing parents’ emotional closeness to their children. The research was motivated by the phenomenon of parents’ intensive involvement in early childhood education, which often creates challenges for teachers in maintaining professionalism. A descriptive qualitative method was employed, with data collected through observation, interviews, and literature review. The findings reveal that the process of teachers’ interpersonal communication is characterized by openness, empathy, and professionalism, involving stages of initiation, core communication, and feedback. The forms of communication include verbal, nonverbal, and media-based interactions, combined with persuasive strategies and active listening to ease parents’ anxiety and regulate their emotional involvement. The study concludes that the effectiveness of teachers’ interpersonal communication lies in their ability to balance empathy and professionalism, which fosters parental trust and strengthens synergy between home and school in supporting early childhood development.
Hubungan Gaya Komunikasi Manajemen Kepada Bawahan dengan Kepuasan Kerja Pegawai PT. Casurindo Siperkasa Kota Medan Dermawan, Tengku Ferry; Syafrizaldi, Syafrizaldi
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6535

Abstract

This study aims to determine the relationship between the management communication style of PT. Carsurindo Siperkasa and employee job satisfaction. This type of research is quantitative research with a correlational approach. The population in this study were employees at PT. Casurindo Siperkasa and the Management of PT. Casurindo Siperkasa totaling 35 people. The sampling technique used total sampling (saturated sampling), which is a sampling technique where all members of the population are used as samples. The sample used was the entire population of 35 people. Data collection techniques used questionnaires and field observations. Data analysis techniques were instrument trials, descriptive data analysis, coefficient of determination and hypothesis testing using the Spearman Rank correlation method. The results of the study obtained a Spearman rank correlation value of 0.885. Spearman rank correlation score shows that there is a strong relationship between Superior to Subordinate Communication Style and Employee Job Satisfaction at PT. Casurindo Siperkasa. The results of the hypothesis test obtained a Significance value (Sig) of the communication style variable (X) of 0.000. Because the Sig. value is 0.000 0.05, it can be concluded that Ha is accepted and Ho is rejected. This means that there is a positive relationship between communication style (X) and Employee Job Satisfaction (Y). The relationship between Superior to Subordinate Communication Style and Employee Job Satisfaction is 79.5%.
Makna Komunikasi Shopkeeper Bagi Konsumen dalam Proses Belanja di Domayn Store Aritonang, Wendy Ricardho; Khairullah, Khairullah
Jurnal Ilmu Pemerintahan, Administrasi Publik, dan Ilmu Komunikasi (JIPIKOM) Vol 7, No 2 (2025): JIPIKOM OKTOBER
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jipikom.v7i2.6547

Abstract

This study aims to understand the meaning of communication between shopkeepers and consumers in the shopping process at Domayn Store. Using a descriptive qualitative approach, it focuses on how consumers interpret their communication experiences and how these interactions influence comfort, trust, and purchasing decisions. Data were collected through in-depth interviews with consumers and shopkeepers, as well as direct observation in the store. The findings reveal that communication characterized by friendliness, empathy, and clarity of information is understood by consumers not merely as service, but also as a form of appreciation. Friendliness is perceived as attentiveness, empathy fosters emotional closeness, and clear product information builds consumer trust in decision-making. Thus, interpersonal communication by shopkeepers carries meaning beyond simple transactions. It creates harmonious relationships, enhances comfort, and strengthens consumer loyalty to Domayn Store. These findings highlight the importance of meaningful communication in shaping positive shopping experiences in contemporary retail.

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