cover
Contact Name
Mochammad Tanzil Multazam
Contact Email
tanzilmultazam@umsida.ac.id
Phone
-
Journal Mail Official
p3i@umsida.ac.id
Editorial Address
Universitas Muhammadiyah Sidoarjo Majapahit 666 B, Sidoarjo, East Java Indonesia
Location
Kab. sidoarjo,
Jawa timur
INDONESIA
Indonesian Journal of Law and Economics Review
ISSN : -     EISSN : 25989928     DOI : https://doi.org/10.21070/ijler
Core Subject : Economy, Social,
Indonesian Journal of Law and Economics Review (IJLER) is published by Universitas Muhammadiyah Sidoarjo four times a year. This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.This journal aims is to provide a place for academics and practitioners to publish original research and review articles. The articles basically contains any topics concerning Law and Economics. IJLER is available in online version. Language used in this journal is Indonesia or English.
Arjuna Subject : Ilmu Sosial - Hukum
Articles 618 Documents
The Influence of Trust, Price, and Service Quality on Online Ojek Service Consumer Satisfaction in Sidoarjo Regency: Pengaruh Kepercayaan, Harga, dan Kualitas Pelayanan terhadap Kepuasan Konsumen Jasa Ojek Online di Kabupaten Sidoarjo Andriani, Viya; Astuti, Mudji
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.109 KB) | DOI: 10.21070/ijler.v17i0.830

Abstract

This study aims to determine the effect of trust, price and service quality on consumer satisfaction, either partially or simultaneously. , and to find out which of the variables Trust, Price and Service Quality have the most significant influence on consumer satisfaction for Go-Jek services based on Go-Food in Sidoarjo city. This research is a descriptive research using quantitative methods. The data collection technique is by distributing questionnaires to 100 consumer respondents who use Go-Food services in the city of Sidoarjo. The technique used in this research is multiple linear regression using SPSS (Statistical Package for Social Sciences) version 22 for windows. The results of this study prove that the trust variable has an effect on consumer satisfaction, the price variable has an effect on consumer satisfaction, and the service quality variable has an effect on consumer satisfaction for Gojek-based Go-Food services in the city of Sidoarjo.
The Effect of Brand Image and Product Quality on Fast Food Consumer Loyalty in East Java Province: Pengaruh Citra Merek Dan Kualitas Produk Terhadap Loyalitas Konsumen Makanan Cepat Saji di Provinsi Jawa Timur Melania, Dewi Riski; Sukmono, Rita Ambarwati
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.028 KB) | DOI: 10.21070/ijler.v17i0.832

Abstract

This study aims to determine the effect of brand image and product quality on consumer loyalty at McDonald's in East Java. This study uses a quantitative approach with a questionnaire survey method. The method of determining the sample is simple random sampling. The sample used is 100 respondents who have bought McDonald's products in East Java. The data analysis used is outer model test and the inner model test on the Smart PLS software application. The results of this study indicate that there is an influence of brand image on consumer loyalty McDonald's in East Java, With the results of a good brand reputation indicator which dominantly reflects the brand image variable and the less dominant loyalty indicator reflects the brand image variable. There is an effect of product quality on consumer loyalty McDonald's in East Java, with the result that the dominant flavor variant indicator reflects the product quality variable and the less dominant product shelf life indicator reflects the product quality variable.
The Influence of Consumer Focus, Operational Focus on Business Results of Cafe and Warkop Angkringan Owners in East Java: Pengaruh Fokus Konsumen, Fokus Operasi Terhadap Hasil Bisnis Pemilik Kafe dan Warkop Angkringan di Jawa Timur Nugroho, Brilian; Sukmono, Rita Ambarwati
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.055 KB) | DOI: 10.21070/ijler.v17i0.833

Abstract

The purpose of this study was to determine the effect of consumer focus, operations focus on business results on cafe owners and Angkringan Warkop owners in East Java. This research is a descriptive study using quantitative methods. Probability sampling technique to determine the population, and using accidential sampling for sampling. for the number of samples in this study took as many as 150 respondents to be the research sample. Then the validity test and reliability test will be carried out by using the Smart PLS method as a data processing application to conclude the proposed hypothesis and to answer the problem formulation. The results of this study, show results that can prove that Consumer Focus, Operations Focus has an effect on Business Results owners of Cafes and Warkop Angkringan in East Java.
Consumer Perceptions About Online Service Quality: Persepsi Konsumen Tentang Kualitas Layanan Online Putri, Lusiana Indah Setyo; Sinduwiatmo, Kukuh
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (256.329 KB) | DOI: 10.21070/ijler.v17i0.834

Abstract

This study aims to determine how consumers perceive the quality of service provided by CV Momentum Bertumbuh Indonesia as a company engaged in online guidance services. For a company to pay attention to the quality of good service to consumers is important so that consumers feel satisfied, have a good perception and foster loyalty. The research uses a qualitative method with a case study approach. Collecting data through interviews, observations and documentation with purposive sampling informant determination technique. Indicators to measure service quality are tangible, reliability, responsiveness, assurance, and empathy. The results of this study indicate that the company has a positive perception because it provides facilities according to what consumers expect and is responsive to providing services according to company procedures. There is a guaranteed fee provided and the mentoring process runs smoothly. However, there is a negative perception because some customer service in providing services is not timely and the company needs to provide facilities that can be accessed offline
The Influence of Service Quality, Company Image and Customer Relationship on Customer Satisfaction Expedition in Sidoarjo Regency: Pengaruh Kualitas Layanan, Citra Perusahaan dan Customer Relationship Terhadap Kepuasan Konsumen Ekspedisi di Kabupaten Sidoarjo Kurniawan, Ari Lista; Sari, Dewi Komala
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.218 KB) | DOI: 10.21070/ijler.v17i0.835

Abstract

The results showed that: Service Quality affects Consumer Satisfaction of J&T express delivery. Kurniawan, Ari Lista. 2022. Effect of Service Quality, Company Image and Customer Relationship on Consumer Satisfaction of J&T Express Expedition Sidoarjo Regency. This study aims to determine the influence of Service Quality, Company Image and Customer Relationship on Consumer Satisfaction. This research a quantitative approach . Sampling in the study used accidental sampling techniques, with a total of 96 respondents from J&T Express Expedition consumers . Data collection techniques using questionnaires distributed throughquestionnaires. . Data analysis in this study includes validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, linearity test, auto correlation test, multiple linear regression analysis, T test, multiple correlation coefficient (R) and coefficient of determination (R2). Data processing in this study used the SPSS 22 (Statistical Program For the Social Sciences) software program. The results of the study indicate that service quality has an effect on consumer satisfaction with J&T express delivery. Company Image has an effect on customer satisfaction with J&T express delivery. Customer relationship hasan effect on customer satisfaction with J&T express delivery.
The Influence of Celebrities/Celebrities Endorsers and Shopee E-Commerce on Consumer Purchase Interests of Products: Pengaruh Selebgram/Selebriti Endorser dan E-Commerce Shopee Terhadap Minat Beli Konsumen Produk Ardiansah, Fani; Rocmaniah, Ainur
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.136 KB) | DOI: 10.21070/ijler.v17i0.836

Abstract

The study aims to determine the effect of Selebgram/Celebrity Endorser and E-Commerce Shopee on consumer buying interest of Erigo product. The method used in this research is quantitative. The populations in this study were Instagram followers @erigostore with a sample of 205 respondents who were taken using the Slovin Formula’s and using a simple random sampling technique. Data collection is done by ditributing questioners with the help of google form. This study uses multiple linier regression, and data analysis with the help of SPSS 20.0 software. The result of this study indicate that there is an influence of Selebgram/Celebrity Endorser and E-Commerce Shopee on consumer buying interest with an Adjusted R Square value of 0,489 with a contribution of 48,9% independent variables. There result of the T Test show that there is a parsial effect of Selebgram/Celebrity Endorser and E-Commerce Shopee on consumer buying interest in Erigo products. And the result of the F Test shiow the influence of Selebgram/Celebrity Endorser and E-Commerce Shopee on consumer buying interest in Erigo products together or simultan
The Influence of Brand Ambassadors, Viral Marketing, and Online Customer Reviews on Purchase Decisions on Online Shopping Applications in Sidoarjo Regency: Pengaruh Duta Merek, Pemasaran Viral, dan Ulasan Pelanggan Online Terhadap Keputusan Pembelian Pada Aplikasi Belanja Online di Kabupaten Sidoarjo Akfinniha, Rizki; Sari, Dewi Komala
Indonesian Journal of Law and Economics Review Vol. 17 (2022): November
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.307 KB) | DOI: 10.21070/ijler.v17i0.837

Abstract

This study aims to determine the influence of Brand Ambassador, Viral Marketing, and Online Custommer Review on Purchasing Decisions. This research uses a quantitative approach. Sampling in the study using accidental sampling techniques, with the number of respondents as many as 100 respondents from marketplace shopee.id consumers. Data collection techniques using questionnaires distributed through questionaire. Data analysis techniques in this study use multiple linear regression analysis. Data processing in this study using the SPSS 22 (Statistical Program For the Social Sciences) software program. The result of this study, show result that can prove that Brand Ambassador has an affects on Purchasing Decisions of marketplace shopee.id, Viral Marketing, has an affects on Purchasing Decisions of marketplace shopee.id, and Online Custommer Review an affects of Purchasing Decisions for marketplace shopee.id user in Sidoarjo.
The Effect of Transformational Leadership, Work Motivation, and Job Promotion on Job Satisfaction with Organizational Commitment as an Intervening Variable: Pengaruh Kepemimpinan Transformasional, Motivasi Kerja, dan Promosi Jabatan Terhadap Kepuasan Kerja dengan Komitmen Organisasi Sebagai Variabel Intervening Anisyahfitri, Rachmania; Rizal, Asat
Indonesian Journal of Law and Economics Review Vol. 18 No. 1 (2023): February
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.175 KB) | DOI: 10.21070/ijler.v18i0.838

Abstract

This study uses a quantitative approach with a survey method. The sampling technique used simple random sampling. The population in this study amounted to 159 employees and the sample in this study were 61 employees of PT. Candi Baru Sugar Factory in Sidoarjo. Data analysis techniques used Partial Least Square (PLS) with software SmartPLS 3.0. The results of this study prove that there is an effect of transformational leadership on job satisfaction at PT. Candi Baru Sugar Factory, there is an influence of work motivation on job satisfaction at PT. Candi Baru Sugar Factory, there is an effect of promotion on job satisfaction at PT. Candi Baru Sugar Factory, there is an influence of transformational leadership on organizational commitment at PT. Candi Baru Sugar Factory, there is an influence of work motivation on organizational commitment at PT. Candi Baru Sugar Factory, there is an effect of promotion on job satisfaction at PT. Candi Baru Sugar Factory, there is an influence of organizational commitment on job satisfaction at PT. Candi Baru Sugar Factory, there is an effect of transformational leadership on job satisfaction with organizational commitment as an intervening variable at PT. Candi Baru Sugar Factory, there is an effect of work motivation on job satisfaction with organizational commitment as an intervening variable at PT. Candi Baru Sugar Factory, there is an effect of job promotion on job satisfaction with organizational commitment as an intervening variable at PT. Candi Baru Sugar Factory.
The Effect of Democratic Leadership Style, Compensation and Work Motivation on Job Loyalty with Job Satisfaction as an Intervening Variable: Pengaruh Gaya Kepemimpinan Demokratis, Kompensasi dan Motivasi Kerja Terhadap Loyalitas Kerja dengan Kepuasan Kerja Sebagai Variabel Intervening Auliyah, Leni Mega; Andriani, Dewi
Indonesian Journal of Law and Economics Review Vol. 18 No. 1 (2023): February
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (3015.78 KB) | DOI: 10.21070/ijler.v18i0.839

Abstract

This study aims to determine the effect of Democratic Leadership Style, Compensation and Work Motivation on Job Loyalty with Job Satisfaction as an Intervening Variable at PT. Sriwijaya Air. The sample in this study employees at PT. Sriwijaiya Air, totaling 65 people. The sampling technique uses the accidental sampling method, which is a technique for determining the sample based on chance. The analytical tool used is tabulating the questionnaire, collecting data in the form of validity testing and reliability testing. To test the hypothesis in this study using path analysis. The results of this study indicate that (1) Democratic leadership style has an effect on job satisfaction at PT. SriwijayaAir. (2) Compensation has no effect on job satisfaction at PT. Sriwijaya Air. (3) Work motivation has an effect on job satisfaction at PT. Sriwijaya Air. (4) Democratic leadership style has no effect on work loyalty at PT. Sriwijaya Air. (5) Compensation has no effect on work loyalty at PT. Sriwijaya Air. (6) Work motivation has no effect on work loyalty at PT. SriwijayaiAir. (7) Job satisfaction has an effect on job loyalty at PT. Sriwijaya Air. (8) Democratic leadership style has an effect on job loyalty with job satisfaction as an intervening variable at PT. Sriwijaya Air. (9) Compensation has no effect on job loyalty with job satisfaction as an intervening variable at PT. Sriwijaya Air. (10) Work motivation has an effect on job loyalty with job satisfaction as an intervening variable at PT. Sriwijaya Air.
The Influence of Work Motivation, Organizational Commitment and Democratic Leadership Style on Employee Work Discipline: Pengaruh Motivasi Kerja, Komitmen Organisasi dan Gaya Kepemimpinan Demokratis Terhadap Disiplin Kerja Karyawan Hadi, Heri Lukman; Sari, Dewi Komala
Indonesian Journal of Law and Economics Review Vol. 18 No. 1 (2023): February
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (238.16 KB) | DOI: 10.21070/ijler.v18i0.840

Abstract

This study aims to determine work motivation, organizational commitment and leadership style on work discipline at PT. Premiere wood manufacture in Sidoarjo.This research is a type of quantitative research with hypothesis testing. The sample used in this study were 79 employees of PT. Premiere wood manufacture in Sidoarjo. The analytical tools used in this research are multiple linear regression analysis, determinant coefficient (R2), multiple correlation coefficient (R), f test, t test, and classical assumption test using SPSS version 18 for windows. The primary data in this study were obtained from questionnaires whose measurements used a Likert scale which were tested for validity and reliability.The results of this study prove that work motivation affects work discipline, organizational commitment affects discipline, leadership style affects work discipline and work motivation, organizational commitment and leadership style affects work discipline PT.Premiere Wood Manufacture in Sidoarjo.