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Antonio Nyoko
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INDONESIA
Journal of Management - Small and Medium Enterprises (SME's)
Published by Universitas Nusa Cendana
ISSN : 25022385     EISSN : 2723469X     DOI : https://doi.org/10.35508/jom.v14i1
Core Subject : Economy,
Economics, Econometrics & Finance
Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen Pariwisata 7. Small and Medium Enterprise (UKM) 8. Kewirausahaan 9. Kebijakan Publik yang menyangkut fungsi-fungsi manajemen 10. Topik lainnya yang berhubungan dengan ekonomi dan akuntansi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 646 Documents
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PENGARUH eWOM (ELECTRONIC WORD OF MOUTH) PADA MEDIA SOSIAL FACEBOOK TERHADAP MINAT BELI KONSUMEN (STUDI PADA TEBING BAR & CAFE) Adrian Gae Lomi; Juita L.D. Bessie; Abas Kasim
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1200

Abstract

The purposes of this study was to determine the effect eWOM (electronic word of mouth), whichconsists of Platform Assistance, Concern for Others, Expressing Positive Feelings, and Helping theCompany on social media Facebook, partially and simultaneously on Consumer Buying Interest.The object of research is the Tebing Bar & Cafe in Yos Sudarso Kota Kupang. The independentvariables are the Platform Assistance, Concern for Others, Expressing Positive Feelings, andHelping the Company. The population in this study are active Facebook users who have beenexposed to information about Tebing Bar and Cafe on Facebook. Samples taken as many as 50respondents using purposive sampling technique. Then, analysis of data obtained by using multipleregression analysis. This analysis includes: multiple analysis test, classic assumption test,hypothesis testing through F-test and t-test, and analysis of the coefficient of determination (R2).Based on the research results, obtained the regression equation: Y = -2.385 + 0.612X1+ 0.176X2+ 0.405X3+ 0.271X4. Based on statistical data analysis, the classic assumption test, regressionmodel to be free and normal distribution. Individually from each of the most influential variable isthe variable Platform Assistance with a regression coefficient of 0.612, followed by a variableExpressing Positive Feelings with a regression coefficient of 0.405, variable Helping the Companywith a regression coefficient of 0.271 and a variable Concern for Others with a regression coefficientof 0.176. Hypothesis testing using t-test showed that the four independent variables are all proven tosignificantly affect the dependent variable Consumer Buying Interests, whereas through F-test canbe seen that the independent variable is indeed feasible to test the dependent variable ConsumerBuying Interests. Figures Adjust R-Square of 0.948 indicates that 94.8% of the variable ConsumersBuying Interest are influenced by independent variables in the regression equation. While theremaining 5.2% variable Consumer Buying Interest are influenced by other variables that are notdiscussed this research.Keywords: Electronic Word of Mouth (e-WOM), Consumer Buying Interest
THE INFLUENCE OF SERVICE QUALITY TO CUSTOMER SATISFACTION IN PDAM KUPANG’S SERVICE COUNTERS Antonio E.L. Nyoko; Ronald P.C. Fanggidae; Ni Putu Nursiani
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1201

Abstract

Service Quality is very important factor especially for enterprises that engaged in the services sector.Therefore, PDAM Kupang prioritizes the service quality for the sake of customers satisfaction, bytrying to improve the quality of service which is expected to be a positive effect towards customersatisfaction. The purpose of this research is to explain the influence of the counters service quality tocustomer satisfaction in PDAM Kupang’s service counters. The result of the regression, the ServiceQuality influence positively towards Customer Satisfaction (β = 0,231). The variable of ServiceQuality has contribution of 53.4% to Customer Satisfaction variable (R2 = 0.534) and the restinfluenced by other variables. Based on a comparison between the value of tcount and ttable (n-2) at the95% level of confidence, it can be drawn the conclusion that the variable of Service Quality influencesignificantly to variable of Customer Satisfaction. It means that the service quality in PDAMKupang’s service counters have influence to its costumers satisfaction.Keywords : Customer Satisfaction, Customer Services, Service Quality
KOMPETENSI DAN INDEPENDENSI DALAM KUALITAS AUDIT AUDITOR : SUATU PENDEKATAN TEORITIS Minarni A. Dethan
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1202

Abstract

Public accounting profession (auditors) are like "sword in both eyes,". Auditors should consider thecredibility and ethics of the profession, on the other hand they also cope pressure from clients in avariety of auditing decision. If the auditors are unable to resist the pressure from customers such aspersonal stress, emotional and financial independence of auditors, it will reduce and may affect thequality of the audit. Accordance with its responsibility to increase the reliability of the financialstatements of an accounting firm, public accounting profession not only need to have the skill orexpertise, but also must be independent. To be able to meet quality audit of the auditor in theapplying of his/her profession, he/she should be guided by the code of ethics for accountants,professional standards and applicable accounting standards in Indonesia. Each audit is to maintainthe integrity and objectivity in the performance of their duties to act honestly, firmly, unpretentious,so that it can act fairly, without being influenced of personal interests. The auditors identify andreport violations of the client's accounting system. Violation of measuring the quality of auditfindings related to the knowledge and expertise of the auditor. While encouraging the offensedepends on the auditor to disclose the violation. The reader will depend on the auditor'sindependence instead.Keywords: Competence, Independence and Quality Audit
PENGARUH KOMPENSASI DAN PROMOSI JABATAN TERHADAP KEPUASAN KERJA KARYAWAN Yakup .
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1203

Abstract

The purpose of the research to analyze the influence of compensation and promotion towardemployee job satisfaction. Data was collected using a census to 37 employee of the Islamic PawnshopBranch of Gorontalo. Data were analyzed using multiple linier regression, the results showed apositive and significant influence of compensation and promotion toward employee job satisfaction.Keywords: Compensation, Promotion, Job Satisfaction
PEMBATALAN BERBAGAI PERATURAN DAERAH YANG MEMPENGARUHI PELAYANAN PUBLIK DUNIA BISNIS DAN INVESTASI TINJAUAN EKONOMI DAN BISNIS Octovianus Nawa Pau
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1204

Abstract

This article discusses about the cancellation of various local regulations by the Central Governmentin Jakarta which is inhibited the rate of investment in local region. It is contrary to higher level ofregulations and is contrary to the public interest. According to Act (UU) No. 23 year 2014 aboutLocal Government, the regional policies (Perda or Perkada) can be cancelled by the CentralGovernment (Minister of Home Affairs) totally and/or partially. The Ministry of Home Affairsissued instruction of Minister of Home Affairs No. 582/476/SJ on February 16th, 2016 aboutrevocation/changing of Local Government Regulations (Perda) and announced the cancellation ofvarious local regulations including Perda in Regencies, City and East Nusa Tenggara Province.The Central Government had cancelled 3,143 of Perda including 45 of Perda in City and Regenciesin East Nusa Tenggara. The used method for discussion in this article is data compilation studyfrom another articles written by the author previously. Investigation showed that the RegionAutonomy Policies was suspected increasing the transaction cost in investing process both foreigninvestment and domestic investment. Investors who applied the licensing faced many charges whichare relatively greater than before decentralized authority. In addition, the services by investmentorganization authority in the region charged uncertainty cost and time of completion of the licensingprocess. Therefore, the Central Government evaluated the various local regulations which hamperinvestment in the local area. Cancellation of various Perda by the Central Government impacted oneconomic and business sectors in reducing bureaucracy regulatory barriers and the number ofcharges which burden the business sector, thus it will encourage investment in the region. However,the cancellation has reduced local government’s authority for gaining financial from Perda thatwill reduce the regional revenuesKeywords: Local regulations,busines sector, public services, investment
AKUNTABILITAS PEMERINTAH DESA DALAM PENGELOLAAN ALOKASI DANA DESA (ADD) (STUDI PADA DESA PASSI KECAMATAN FATULEU TENGAH KABUPATEN KUPANG) Yuningsih Nita Christiani
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1205

Abstract

This research was focusing on principal of accountability in the management of the village fund(Alokasi Dana Desa/ADD). The purpose of this study is to analyze and describe the accountabilityof the Government of the village, the supporting factors and the barrier as well as the challenges facedby the apparatus as stakeholder to manage the ADD, in the village of Passi in Fatuleu Tengahduring the year of 2015. The village of Passi is one of the villages getting allocation of ADD lessthan three (3) other villages located in the subdistrict of Fatuleu Tengah. Result of research showedthat the apparatus of the village had already accountable and transparent in financialaccountability, however it had not yet to be matched with government policy in the using of budget.Keywords : Accountability, Alokasi Dana Desa (ADD)
PENTINGNYA KINERJA KEUANGAN DALAM MENGATASI KESULITAN KEUANGAN PERUSAHAAN : SUATU TINJAUAN TEORITIS Reyner F. Makatita
Journal of Management Small and Medium Enterprises (SMEs) Vol 2 No 1 (2016): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v2i1.1206

Abstract

One of the division which determine sustainability of the company is the division of finance. Theentire activities of the company based on the financial perspective is divided into two main activities,; the activities of companies that use funds (allocation funds) and the activities of companies thatgenerate funds (funds raising). Both activities is called financial function. When the companiesmore excited in allocation funds activities but less in fund raising activities then the companies wereexperiencing financial distress. Continous financial distress will generate of various problems in thecompanies. Therefore, it is expected that the managers have an understanding of good financialperformances. In addition, the managers are expected to have knowledge of financial performancesanalysis techniques in financial problem solving.Keywords : Financial Performances
PENGARUH KEPERCAYAAN DAN KOMITMEN TERHADAP LOYALITAS NASABAH PADA BANK PERKREDITAN RAKYAT TANAOBA LAIS MANEKAT KOTA KUPANG Riven Agustien Tahun; Markus Bunga; Antonio E.L. Nyoko
Journal of Management Small and Medium Enterprises (SMEs) Vol 7 No 2 (2018): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v7i2.1208

Abstract

This study aims to find empirical evidence on the influence of Trust and Commitment to CustomerLoyalty in Bank Perkreditan Rakyat Tanaoba Lais Manekat (BPR TLM) Kupang. Trust is measuredby reliability in achieving promise, trust for good service, trust for prompt service, trust to honesty ofpersonnel, trust of personnel in paying attention to customers. Commitment is measured by feelings ofemotional attachment, high sense of ownership, no influence on alternatives offered by other banks,feelings of pleasure to visit and employee friendliness. Loyalty is measured by Purchase Intention,Word-of-Mouth, Price Sensivity and Complaining Behavior. This research is a kind of causal researchto know the causal relationship. The sample in this research are 70 respondents. Sampling method inthis research is using Accidental Sampling. The analysis tools used are multiple regression analysis, Ftest and T test. The results showed that Trust and Commitment partially influence to the Loyalty ofBPR TLM’s Customer, as well as Trust and Commitment simultaneously affect the Loyalty of BPRTLM’s Customer.Keywords: Trust, Commitment, Loyalty
ANALISIS SISTIM PENGAWASAN DALAM KAITANNYA DENGAN KINERJA KEUANGAN PADA BANK NTT Wehelmina Ndoen
Journal of Management Small and Medium Enterprises (SMEs) Vol 7 No 2 (2018): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v7i2.1210

Abstract

The study aims to determine how the application of control systems in relation to the financialperformance of the Bank NTT. The results of the study show that in implementing internal control,Bank NTT has established a plan of organization, separation of authority and responsibility, and asystem of distribution of authority in each work procedure. Bank NTT controls the employees'placement, employees' career opportunities, and employees' rotation and movement. Bank auditsconducted by Bank NTT include financial audits, operational audits and management audits. Allthree audits have been carried out properly so that the Bank NTT increased business development.This increase is reflected in an increase in lending assets, third party funds and revenues. Thismakes Bank NTT in the category of "healthy" bank.Keywords: Internal control, Bank Audits, Financial Performance
PERHITUNGAN HARGA POKOK PRODUKSI DALAM MENENTUKAN HARGA JUAL MELALUI METODE COST PLUS PRICING (STUDI KASUS PADA PABRIK TAHU PINK JAYA OEBUFU DI KUPANG) Helny Melynda Astriani Meroekh; Petrus E. de Rozari; Christien C. Foenay
Journal of Management Small and Medium Enterprises (SMEs) Vol 7 No 2 (2018): Journal of Management - Small and Medium Enterprises (SME's)
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jom.v7i2.1212

Abstract

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