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Dr. Maria Yosephine Dwi Hayu Agustini, MBA
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Journal of Management and Business Environment (JMBE)
Published by Universitas Katolik Soegijapranata
ISSN : -     EISSN : 26855992     DOI : https://doi.org/10.24167/jmbe
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other
The Journal of Management and Business Environment (JMBE) is a blind-review journal that is published by Magister Management, Soegijapranata Catholic University, Semarang, Indonesia. The journal is intended to provide forums for academicians and practitioners to disseminating relevant, high quality research and discussing issues in the field of management and business environment. We welcome manuscripts on theoretical and empirical research papers, professional papers, review papers, cases and organizational practices in the field of management. Submissions should be original and critical papers that are under review, accepted, published or will be published elsewhere. Manuscripts with the following topics are welcomed: Management studies Marketing management Human resources management Financial management Operations management Entreprenuership Strategic management Technological, social, economic, political, legal and regulatory environment Other related topics in management and business environment
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 6 Documents
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Search results for , issue "Vol 6, No 2: January 2025" : 6 Documents clear
Study on Disaster Mitigation in the Tambak Lorok Fisherman Village Community Mulianingsih, Ferani; Astuti, Andarweni; Pujiati, Amin; Suprapto, Yuni
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.11099

Abstract

There are many SMEs in the area of Tambak Lorok Semarang City that produce processed seafood products. Most of them have been using simple processing and packaging methods. This study aims to analyze the use of lamicro in the community of Tambak Lorok Fisherman's Village, Semarang City.
Implementation of Closed Loop on SME (Case Study of Natural Color Batik Siputri Semarang) Kurniawan, Gabriella Angel; Untari, Rustina
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.12196

Abstract

This research aims to find out how can the closed loop is implemented at the Natural Color Batik Siputri and what are the benefits possibly obtained. The research is a qualitative. Interviews were conducted with the owner of Siputri Natural Color Batik and was followed with a direct observation at the production site. The research focused on the coloring process. The batik dyeing process produces liquid and wastes which are processed for watering plants. The research results show that SMEs can implement the closed-loop concept. In Natural Color Batik SME, the closed loop can provide benefits for SMEs by guaranteeing the availability of dye raw materials in the expected quality and quantity. Implementing a closed loop can minimize production costs.The implementation of closed-loop on Siputri Natural Color Batik cannot yet be done comprehensively. Three of the five plants used for dying the batik were not cultivated by the firm. This is due to difficulties in finding seeds and the size of the plants which are quite large. Siputri Natural Color Batik is an example of an SME that can implement a closed loop.
Balanced Scorecard-Based Performance Measurement of the Catholic Education Institution in Indonesia (A Case Study in SMPS Maniamas Ngabang, Pontianak) Sabemayono, Dominikus Dedy
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.10880

Abstract

This research applied Balance Scorecard to analyze the performance measurement of a Catholic Education Institution in Indonesia and studied SMPS Maniamas Ngabang, Pontianak as the case. It emphasized two important values of spirituality and nationality that are very common become the focus of the Catholic education institutions in Indonesia. Based on descriptive-qualitative analysis, the performance of each perspective of the Balance Scorecard results in the financial perspective is passably, the customer perspective is passably, the internal business process is passably, and the learning and growth perspective is fairly good. In general, SMPS Maniamas Ngabang has a good performance. Furthermore, the depth interview indicated that the spirituality and nationality aspects became a central focus in the entire school management system. The school managed by the brotherhood of Province Capuchin of Pontianak has made efforts to grow and develop the values of Capuchin spirituality and nationality in the students. The efforts of cultivation are well integrated in the fourth perspective of BSC.
The Effect of GHRM on Environmental Performance Mediated by Employee Environmental Knowledge at GL Zoo Trikurnian, Aloysius Dhimas; Rahayu, Caecilia Wahyu Estining
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.12380

Abstract

This study aims to determine the effect of green human resource management (GHRM) on environmental performance mediated by employee environmental knowledge. This study uses a quantitative approach with three independent variables: green recruitment and selection, green training and development, green performance management and appraisal, and the dependent variable, environmental performance, with the mediating variable of employee environmental knowledge. Data were collected using a questionnaire tested for validity and reliability before being distributed and analyzed using the SmartPLS3 application. The sample comprised all Gembira Loka Zoo (GL Zoo) employees, totaling 100 respondents. The technique used in non-probability sampling is purposive sampling. The results showed that green training and development directly affect environmental performance, and employee environmental knowledge fully mediates the effect of green performance management and appraisal on environmental performance.
Strategic Design for Sustainable Productivity of Military Division of The Governmental Organization Sari, Rini Mulyani; Nugraha, Evan
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.11960

Abstract

This study aims to analyze the impact of the balanced scorecard and good corporate governance on the productivity of military organization and develop strategies to ensure its sustainability. This research implements a mixed-method utilizing a sequential explanatory research plan. This process was followed by a mapping strategy culminating in the presentation of conclusions. One hundred individuals who worked in the military division of the governmental organization were surveyed to collect quantitative and qualitative data. This study determined that the environment is the primary factor in guaranteeing the long-term productivity sustainability of government organizations within military divisions. The implication is that leaders need to conduct an in-depth research and be aware of the internal and external environmental changes that occur in military departmental government organizations.
Transforming Patient Complaints: Strategic Layout and Operational Processes Enhancements at Pharmacy Unit Nugraha, Aditya; Untari, Rustina
Journal of Management and Business Environment (JMBE) Vol 6, No 2: January 2025
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/jmbe.v6i2.12028

Abstract

Hospital, as a healthcare provider, consists of various interrelated service units. Pharmaceutical services for outpatient, inpatient, and operating room are provided by the pharmacy units and they need good operational management to maintain the speed of service. However, with the increasing number of patients, there has been a drastic decline in pharmacy service speed, leading to a rise in patient complaints and a decrease in patient satisfaction index, which, if unaddressed, may result in patient loss. This study measured the impact of changes in room layout, workflow improvements, pharmacy unit manpower productivity, and alteration of drug packaging on complaint numbers and satisfaction index of the patients at Primaya Hospital Semarang. A Likert scale questionnaire was to assess patient satisfaction and record complaints received via WhatsApp, Google Reviews, email, Instagram, or directly to the customer service unit. The measurements were taken before the intervention and after implementation of the changes. The implementation of these four operational interventions decreased significantly the complaint numbers over time accompanied by an increase in patient satisfaction index.

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