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International Journal of Business, Technology, and Organizational Behavior (IJBTOB)
Published by Garuda Prestasi Nusantara Consulting
ISSN : -     EISSN : 27754936     DOI : https://doi.org/10.52218/ijbtob
Core Subject : Economy, Humanities, Science, Social, Engineering,
Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences
International Journal of Business, Technology, and Organizational Behavior (IJBTOB) (e-ISSN: 2775-4936) is a peer-reviewed journal in the field of general management, entrepreneurship, marketing, Human Resource, Accounting, Business Finance, Business Technology, Digital Technology, Digital Innovation, Business Law, Organizational Behavior. International Journal of Business, Technology, and Organizational Behavior published six issues in a year (February, April, June, August, October, December). The Journal is published by the Garuda Prestasi Nusantara Consulting. Accepted paper will be available online (free access), and there will be no publication fee.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 330 Documents
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Effectiveness Of Online-Based Administrative Services In Ambon Ambon City Government Fientje Palijama; In Hutuely
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 2 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i2.407

Abstract

Digital transformation in the government sector is a crucial strategy for improving the quality of public services. This study aims to analyze the effectiveness of online-based administrative services within the Ambon City Government. The study employed a descriptive qualitative approach, with data collection techniques including observation, interviews, and documentation. The informants consisted of civil servants and service users. The results indicate that online-based administrative services improve service time efficiency, procedural transparency, and ease of access. However, service effectiveness still faces challenges such as limited network infrastructure, low digital literacy among the public, and suboptimal service dissemination. This study recommends strengthening human resource capacity, improving technological infrastructure, and providing digital education to the public to improve the quality of electronic-based public services.
Effects Of Government Policy, Employment Status, Organizational Culture, And Leadership Toward Self-Well-Being Mediated by Motivation on Non-Permanent Teachers and Staffs at Public Jhs Level of Bangka Regency Inka Novia Tunggadewi; Reniati Reniati; Ari Agung Nugroho
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 2 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i2.410

Abstract

This research analyzed the effects of government policy, employment status, organizational culture, and leadership on self-well-being, mediated by motivation, for non-permanent teachers and staff (GTT/PTT) at public JHS levels in Bangka Regency. This quantitative research approach took 62 GTT/PTT samples from the public JHS level in the Bangka regency. Then, the researchers collected the data using a questionnaire and analyzed it with Partial Least Squares-Structural Equation Modelling, PLS-SEM. The results indicated that government policy, organizational culture, and leadership have a positive and significant impact on the motivation and self-well-being of GTT/PTT. On the other hand, the employment status negatively and significantly influenced the motivation and self-well-being of GTT/PTT. The findings indicate that external factors, such as government policy, employment status certainty, organizational culture, and leadership, affect the self-wellbeing of GTT/PTT, rather than the internal factor of work motivation. The research theoretically contributes to the development of human resource management reviews within the education sector, as well as regional government and school considerations, to formulate policies that support the well-being and work motivation of GTT/PTT
THE EFFECT OF PROMOTION STRATEGIES, SERVICE QUALITY, ACCESSIBILITY, COLLECTIONS, AND DIGITIZATION ON LIBRARY VISIT RATES THROUGH THE MODERATION OF LIBRARIAN PERFORMANCE AT THE BANGKA REGENCY ARCHIVES AND LIBRARY OFFICE Annisa Latifatin Nabila Zahra; Reniati Reniati; Hamsani Hamsani
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 2 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i2.411

Abstract

The current phenomenon is that public interest in reading is low, resulting in a decline in the public’s desire to return to the library. By leveraging librarians’ moderating role, this study aims to examine the impact of promotional strategies, service quality, accessibility, collection, and digitization on library visit rates at the Bangka Regency Archives and Library Service. A quantitative approach using the PLS-SEM analytical method was employed in this study. The study involved 97 participants. The findings indicate that promotion, service quality, and the collection have a significant impact on visits, whereas accessibility and digitization do not have a significant impact. Librarian performance, which moderates promotion strategies, service quality, and the collection, has a positive effect on visit rates but does not have a positive effect on accessibility and digitization. The number of library visitors is positively and significantly influenced by librarian performance. Based on the research findings, the Bangka Regency Archives and Library Office should focus on promotion strategies, service quality, collection development, as well as continuous training and guidance for librarian performance
Digital Forensic Recovery and Analysis of WhatsApp Artifacts on Android Using the NIST Framework Fathurrahman Walidain; Firmansyah Firmansyah
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 3 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i3.412

Abstract

The rapid development of communication technology has made instant messenger applications like WhatsApp frequently misused in cybercrimes, requiring proper digital forensics handling. However, the security architecture in modern operating systems such as Android 14 poses a major challenge for investigators due to strict restrictions on internal access and rooting. This study aims to conduct a digital forensic investigation to recover WhatsApp Messenger data artifacts on an unrooted Android 14 device by implementing the National Institute of Standards and Technology (NIST) SP 800-86 framework. The method utilized is logical acquisition based on Android Debug Bridge (ADB) pull commands for data collection, combined with Autopsy and DB Browser for SQLite software for the examination and analysis phases. The experimental results indicate that this methodology was 100% successful in meeting NIST compliance standards and successfully recovered thousands of multimedia assets with a total data volume of approximately 10.7 GB. The recovered data details include 6,664 images, 1,042 videos, 1,092 audios, 25 archive files, and 3 supporting documents. Nevertheless, the testing recorded a total failure in recovering deleted text messages due to the Android 14 sandbox protection, which isolates the main database files within an encrypted internal directory that strictly requires root access. In conclusion, this combination of ADB and Autopsy methods is highly recommended for rapid digital triage processes because it is safe, non-destructive, and capable of maintaining the integrity of the chain of custody without altering the target device's original system. .
Analysis Of the Effect of Cybersecurity Education on Secure Password Usage Behavior Among University Students Dahniar Nur Aida; Firmansyah Firmansyah
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 3 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i3.413

Abstract

This article explores the evolution of management theories from an academic perspective by comparing the major theoretical schools from classical to contemporary thought. It aims to uncover the strengths, limitations, and research gaps within the management literature, while evaluating how these theories cope with globalization, digitalization, and economic change. The analysis is supported by historical trend data and visualizations. The findings suggest that while classical and behavioral theories retain partial applicability, contingency and dynamic capability theories offer more relevant frameworks for today's organizational challenges.
Generative AI in Higher Education: Opportunities, Ethical Challenges, and Responsible Integration Wouroud ElFarmawi
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 3 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i3.414

Abstract

The rapid advancement of generative artificial intelligence (GenAI) has significantly transformed educational practices, particularly through the emergence of large language models (LLMs) such as ChatGPT, Google Gemini, Claude, and Microsoft Copilot. These technologies present substantial opportunities for enhancing teaching, learning, assessment, and academic support while simultaneously raising ethical, pedagogical, and governance-related concerns. This study presents a PRISMA-informed systematic review of the literature examining the applications, benefits, challenges, and ethical implications of generative AI in higher education. Peer-reviewed studies published between 2018 and 2025 were identified and analyzed using a structured review methodology, with particular emphasis on research published after 2022 following the widespread adoption of generative AI tools in educational settings. The findings revealed four major themes: pedagogical applications of generative AI, educational benefits and learning opportunities, ethical challenges and academic risks, and institutional governance for responsible AI integration. The review indicates that generative AI supports personalized learning, instructional design, academic writing assistance, language learning, and student engagement through adaptive and interactive educational experiences. However, the literature also identifies significant concerns related to academic integrity, algorithmic bias, misinformation, overreliance on AI-generated content, data privacy, and inequitable access to emerging technologies. The findings further highlight the growing need for institutional policies, AI literacy initiatives, faculty training, and ethical governance frameworks to support the responsible integration of generative AI in education. This review contributes to the evolving discourse on artificial intelligence in higher education by synthesizing current evidence, identifying key research gaps, and proposing a framework for responsible AI integration. The study emphasizes that the effective adoption of generative AI requires balancing technological innovation with ethical accountability, transparency, academic integrity, and educational equity.
Strategies to Enhance Christian Community Trust through Spiritual Leadership and Public Service Quality, with Satisfaction as a Mediating Variable, at the Christian Community Guidance Division (Bimas Kristen) of the Ministry of Religious Affairs, Bangka Belitung Islands Province Paulus Freddy Krissanjaya; Ari Agung Nugroho; Nizwan Zukhri; Rulyanti Susi Wardhani
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 3 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i3.415

Abstract

This study aimed to analyze the effects of Spiritual Leadership and public service quality on congregational satisfaction and their impact on the trust of Christian congregants in the Christian Guidance Division of the Regional Office of the Ministry of Religious Affairs of the Bangka Belitung Islands Province. The study was motivated by the need for religious public services that not only emphasize administrative efficiency but also provide professional, humane, responsive, and spiritually grounded services to strengthen satisfaction and trust among service users. A quantitative approach with a survey method was employed in this study. The sample consisted of 395 Christian congregants in the Bangka Belitung Islands Province who had previously received services from the Christian Guidance Division. Respondents were selected using purposive sampling, and the data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results showed that Spiritual Leadership had a positive and significant effect on congregational satisfaction. Public service quality also positively and significantly influenced congregational satisfaction. Furthermore, both Spiritual Leadership and public service quality had positive and significant effects on Christian congregational trust. Congregational satisfaction was found to positively influence trust and significantly mediated the relationships between Spiritual Leadership, public service quality, and congregational trust. These findings suggest that strengthening effective Spiritual Leadership and improving service quality can enhance satisfaction and sustain public trust in religious public services.
INTEGRATION OF SHARIA FINANCIAL LITERACY INTO THEMATIC LEARNING FOR THE PEWANIDA MUSLIM COMMUNITY IN MALAYSIA. Siti Kadariah; Rahmat Daim Harahap; Emi Masyitah; Yuli Arnida Pohan; Farida Ulvi Na’imah; Nur Dinah Fauziyah; Putri Nazli; Puan Zalhra Binti Puteh; Dea Ananda
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 3 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i3.416

Abstract

Sharia financial literacy levels among Muslim households in minority or diaspora communities remain low. Previous studies indicate that many Muslim communities struggle to distinguish between conventional financial products and those compliant with Sharia principles (OECD, 2023; Isa et al., 2024). To address this issue, an integrated educational model has been introduced to leverage local socio-religious potential, strengthen household financial resilience, and enhance Sharia financial inclusion. Although the Pewanida (Women's Association) community in Malaysia consistently participates in religious gatherings, many members still face challenges regarding conceptual understanding, contract governance, managerial capacity, and competitiveness vis-à-vis conventional financial systems. This study employs a qualitative approach—utilizing semi-structured interviews with academic experts from Universitas Potensi Utama and representatives of the Pewanida community in Malaysia—to analyze the implementation of thematic Quranic learning integrated with Sharia financial literacy. The findings reveal that program sustainability relies heavily on community leadership, while misconceptions regarding *Murabahah* financing and limited understanding of formal Sharia financial services remain significant challenges. Therefore, strengthening institutional support and developing a sustainable management framework are crucial for enhancing Sharia financial literacy and fostering community economic resilience.
Building the Workforce Behind the Wheels: HR Practices in the Automotive Dealership Sector Aneesha Aneesha Madur
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 4 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i4.417

Abstract

The automotive dealership sector is a people-intensive industry in which organizational performance depends not only on vehicles, technology, sales and customer service, but also on the effectiveness of its workforce. Human Resource Management (HRM) therefore plays a critical role in attracting suitable talent, maintaining employee information, supporting workforce administration and creating a positive work environment. This article examines important HR practices relevant to the automotive dealership sector, with emphasis on recruitment and selection, digital talent sourcing, resume screening, interview coordination, onboarding, employee documentation, attendance administration, HR technology, campus recruitment, reference verification and employee engagement. The discussion is based on HR activities documented across four fortnightly organizational-training reports and is presented in an analytical rather than personal-experience format. The article highlights how people management, structured processes, digital tools and accurate HR data work together to support effective workforce management.
FINANCIAL MANAGEMENT STRATEGY OF REGIONAL PUBLIC SERVICE AGENCIES (BLUD) IN IMPROVING HEALTHCARE SERVICE QUALITY AT SUNGAILIAT PUBLIC HEALTH CENTER AND SINAR BARU PUBLIC HEALTH CENTER, BANGKA REGENCY Netta Shofa; Nizwan Zukhri; Ari Agung Nugroho
International Journal of Business, Technology and Organizational Behavior (IJBTOB) Vol. 6 No. 4 (2026): International Journal of Business, Technology, and Organizational Behavior (IJB
Publisher : Garuda Prestasi Nusantara Consulting

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53363/ijbtob.v6i4.418

Abstract

The implementation of the Regional Public Service Agency Financial Management Pattern (PPK-BLUD) provides financial flexibility for public health centers (puskesmas) to enhance service quality. Disparities in resource capacity, the number of National Health Insurance (JKN) participants, and fiscal capacity trigger differences in fund management strategies. This qualitative study aims to analyze the implementation, internal-external factors, and BLUD fund management strategies at Sungailiat Health Center and Sinar Baru Health Center in Bangka Regency. Data were collected through in-depth interviews, observations, and documentation, then analyzed using Internal Factor Analysis Summary (IFAS), External Factor Analysis Summary (EFAS), Internal-External (IE) Matrix, SWOT Matrix, and Quantitative Strategic Planning Matrix (QSPM). Results indicate that fund management adheres to flexibility, effectiveness, efficiency, accountability, and transparency principles. Sungailiat Health Center achieved an IFAS score of 3.05 and EFAS score of 3.15 (Cell I IE: Grow and Build, Quadrant I SWOT). Its QSPM priority is the Strengths–Opportunities (SO) strategy (TAS 6.47), focusing on digitalization, human resource competency enhancement, and service innovation. Conversely, Sinar Baru Health Center obtained an IFAS score of 2.45 and EFAS score of 2.87 (Cell V IE: Hold and Maintain, Quadrant IV SWOT). Its priority is the Strengths–Threats (ST) strategy (TAS 5.94), emphasizing financial efficiency, budget prioritization, and medical logistics optimization. The study concludes that BLUD strategies must be contextually tailored to the specific operational conditions of each health center

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