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Budi Puspo Priyadi
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Magister Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro Gd. Pascasarjana Undip, Jl. Imam Bardjo, SH, No. 3-5 Semarang 50241
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Dialogue: Jurnal Ilmu Administrasi Publik
Published by Universitas Diponegoro
ISSN : -     EISSN : 26853582     DOI : https://doi.org/10.14710/dialogue.v1i1.5220
Core Subject : Social,
Social Sciences
Dialogue: Jurnal Ilmu Administrasi Publik is a communication and information distribution media among the communities of public administration, public management, and public policy
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 92 Documents
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REALIZING THE ACTIVE ROLE OF YOUTH IN INCLUSIVE DEVELOPMENT THROUGH CO-PRODUCTION: A STUDY OF THE SAMIN COMMUNITY IN JEPANG HAMLET, MARGOMULYO, BOJONEGORO REGENCY Sulikah Asmorowati; Jusuf Irianto; Violeta Schubert; Mary Mangai; Wilujeng Dwi Windhiari; Saskia Intandivanty Kamalia Anggika
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 2 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i2.27124

Abstract

Inclusive development encompasses social, environmental, and current generational development (Gupta et al., 2015). In this effort, all community groups must be actively involved, including youth within Indigenous communities. The Samin community is an Indigenous group whose principles support inclusive development. However, the role of youth in this context remains underexplored and requires further investigation. Therefore, this qualitative study aims to examine the role of youth in promoting inclusive development within the Samin Indigenous community. Data were collected through observation, in-depth interviews, and focus group discussions (FGDs). The findings revealed that youth participation in inclusive development remains limited. Consequently, strategic measures are needed to raise awareness among elders to involve youth, the presence of the Samin Cultural Gallery as a learning resource, and expanded networks to strengthen governance and tourism management, which positively affects the local economy
ENHANCING CIVIL SERVICE COMPETENCEA COMPARATIVE STUDY OF QUALITY CONTROL INSPECTOR STANDARDS IN INDONESIA AND THAILAND Nadia Bella Anggraini
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 2 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i2.29340

Abstract

This study examines and compares the competency standards of quality control inspectors in Indonesia and Thailand, with the aim of improving the effectiveness of public services. This study discusses the challenges faced by civil servants in meeting competency expectations and examines the regulatory framework that guides these standards. Using a qualitative comparative design, data were collected through document analysis and semi-structured interviews with 20 participants in both countries. These findings reveal significant differences: Indonesia emphasizes technical competence in accordance with PAN RB Ministerial Regulation No. 38 of 2017, while Thailand focuses on compliance with regulations outlined by the Ministry of Trade. Despite this framework, both countries face implementation gaps, especially in Indonesia, where inspectors often experience role ambiguity and training limitations. In contrast, Thailand has implemented a clearer competency framework as well as a comprehensive training program that has improved the consistency of service quality and public trust. The study concludes that establishing a clear and context-specific competency framework, along with a comprehensive training program, is crucial for enhancing inspector effectiveness. Recommendations include regular evaluation of standards and encourage collaboration between stakeholders to support sustainable competency development. The study provides valuable insights into public administration, highlighting the importance of well-equipped civil servants in delivering high-quality public services.
ANALISIS PENINGKATAN AKSESIBILITAS PELAYANAN PUBLIK BAGI PENYANDANG DISABILITAS DI INDONESIA Syaza Chairunnisa; Eko Budi Sulistio
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 2 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i2.25542

Abstract

This study aims to analyze the improvement of accessibility and public services for people with disabilities in Indonesia, focusing on policies and their implementation across various public sectors. People with disabilities often face barriers in accessing adequate public services, necessitating a more inclusive and responsive approach to meet their needs. The research employs a qualitative method with a descriptive approach, utilizing literature review techniques to examine relevant literature and policies. Secondary data is collected from journals, books, and official government documents that discuss accessibility and public services for people with disabilities. The findings indicate that, despite efforts to improve accessibility through the enactment of Government Regulation (PP) No. 70 of 2019 and Law No. 8 of 2016, the implementation of these policies in the field still faces several challenges, such as inadequate infrastructure and a lack of public awareness. The study concludes that stronger synergy between the government, private institutions, and society is needed to ensure the rights of people with disabilities to access public services are fully realized.
KEPEMIMPINAN INKLUSIF DI TENGAH ISUBREAKING THROUGH THEGLASS CEILINGSYNDROME: BEST PRACTICEPADA BIRO PERENCANAAN KEMENTERIAN LINGKUNGAN HIDUP DAN KEHUTANAN REPUBLIK INDONESIA Annisa Dewi Mantika Setiawan; Kusnar Budi; Fitria Ariyanti
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 2 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i2.25005

Abstract

In public sector, the establishment of bodies or institutions, policies, and programs promoting equal access for women and men in education, health, economics, and law amid the trend of breaking through the glass ceiling syndrome continues to be pursued. Recognizing this phenomenon, the Ministry of Environment and Forestry (KLHK) of the Republic of Indonesia is actively advancing the implementation of Gender Mainstreaming (GM) as part of gender equality efforts amidst the breaking through the glass ceiling syndrome within its environment. The Planning Bureau of KLHK plays a significant role in GM implementation. Therefore, assessing a leader's inclusive leadership model in addressing the breaking through the glass ceiling syndrome trend is imperative. This research measures the level of inclusive leadership of the Head of the Planning Bureau KLHK amid the breaking through the glass ceiling syndrome trend through a mixed-method data collection technique. This study also analyzes and elaborates on the best practices of the Head of the Planning Bureau at KLHK leadership in addressing the trend of breaking through the glass ceiling syndrome. Quantitative data collection in this study is conducted through surveys, while qualitative data collection utilizes in-depth interviews and literature reviews. The respondents in this study comprised 30 female employees of the Planning Bureau KLHK. The research findings indicate that the level of inclusive leadership of the Head of the Planning Bureau KLHK falls within the high category. This is supported by both dimensions of inclusive leadership proposed by Ashikali (2019), namely cognitive and affective, which also fall within the high category. Furthermore, there are seven essential best practices in the leadership of the Head of the Planning Bureau at KLHK, which can serve as valuable examples for other working groups and public institutions in Indonesia. 
EXAMINING THE CITIZEN SATISFACTION IN NEW SAKPOLE: INSIGHTS FROM THE TECHNOLOGY ACCEPTANCE MODEL Irma Yunita; Ari Subowo; Mohammad Nurul Huda
Dialogue : Jurnal Ilmu Administrasi Publik Vol 7, No 2 (2025)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v7i2.29696

Abstract

E-government represents a governmental adaptation aimed at enhancing digital public service. The Regional Revenue Management Agency (Bapenda) of Central Java Province has developed an e-government application called New Sakpole, designed to facilitate online motor vehicle tax payments for the public. However, the application has been perceived as presenting challenges, such as difficulties in use and limited utility, leading to dissatisfaction. This study examined the relationship between perceived ease of use and perceived usefulness on user satisfaction with the New Sakpole application for motor vehicle tax payments in Central Java. Employing a quantitative approach, primary data were collected from 100 respondents and analysed using Spearman's rank correlation and multiple regression analysis. The findings indicate a significant positive relationship between perceived ease of use and user satisfaction, with a 59.7% contribution to the model. Perceived usefulness also showed a positive and significant correlation with satisfaction, contributing 41.2%. Simultaneous analysis of the two variables further demonstrated a significant positive relationship of 68.3%. The study concluded that all tested variables exhibited a positive and significant relationship, underscoring the importance of perceived ease of use and usefulness as key indicators for enhancing user satisfaction. The more accessible and beneficial an application is, the higher the level of user satisfaction.
ANALISIS BIBLIOMETRIK: KEBIJAKAN KONSUMSI ALKOHOL Dea Roseliana Putri; Imam Yuadi
Dialogue : Jurnal Ilmu Administrasi Publik Vol 8, No 1 (2026)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v8i1.18617

Abstract

Sejak satu dekade terakhir, publikasi tentang kebijakan publik terkait dengan konsumsi alkohol terus mengalami peningkatan dengan fokus yang terbatas pada terbatas .analisis hubungan antara kebijakan publik terhadap tingkat konsumsi alkohol. Studi ini bertujuan untuk menyajikan analisis tren literatur akademik tentang kebijakan publik terkait konsumsi alkohol selama satu dekade terakhir (2014-2023), termasuk perkembangan publikasi tentang kebijakan publik terkait konsumsi alkohol, dokumen dan penulis yang paling banyak dikutip, institusi dan negara tempat mereka berafiliasi, serta jaringan kata kunci dan penulis dari publikasi yang diterbitkan selama 2014-2023. Metode analisis bibliometrik digunakan untuk mengetahui tren tersebut, dengan memanfaatkan data bibliografi yang diambil dari database Scopus. Sebanyak 349 publikasi yang telah melalui tahap penyaringan dianalisis dengan bantuan perangkat lunak VOSviewer dan Biblioshiny. Hasil analisis menunjukkan perkembangan yang signifikan dalam hal publikasi dan tema yang dicakup selama tahun 2014-2023. USA menempati peringkat tertinggi di antara negara-negara dengan produksi terbanyak, dan University of Toronto merupakan institusi yang paling produktif. Dokumen teratas yang paling banyak dikutip fokus pada keterkaitan antara faktor risiko dengan disability-adjusted life years (DALY), termasuk di dalamnya adalah penggunaan alkohol.
IMPLEMENTASI KEBIJAKAN PENGAWASAN BARANG BEREDAR DAN PERLINDUNGAN KONSUMEN DI PROVINSI PAPUA BARAT Sulafah Fathin Khannanah
Dialogue : Jurnal Ilmu Administrasi Publik Vol 8, No 1 (2026)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v8i1.30613

Abstract

Market surveillance of goods and services is a strategic function of local government aimed at ensuring consumer protection and fostering an orderly and healthy trade environment. In West Papua Province, the rapid growth of trade and service sectors throughout 2025 has generated both economic benefits and regulatory challenges, particularly regarding business compliance with legal standards, product safety, sanitation, and price fairness. This study aims to analyze the implementation of market surveillance policies on goods and services based on empirical findings from inspection activities conducted by the Provincial Office of Industry and Trade in 2025. The scope of the study covers various commodities and service sectors, including basic necessities and services directly related to public health. This research employs an empirical approach with descriptive qualitative analysis using field inspection data as the primary source. The results indicate that policy implementation has not yet been optimal, as evidenced by persistent non-compliance among business actors and structural constraints faced by local authorities, such as limited resources and supervisory capacity. Furthermore, the findings reveal that policy implementation tends to follow an incremental approach rather than a rational and systematic model as outlined in public policy theory. In conclusion, strengthening institutional capacity, improving regulatory compliance, and enhancing coordination among stakeholders are essential to improving the effectiveness of market surveillance and consumer protection policies in West Papua Province.
OPTIMALISASI PENYELESAIAN PENGADUAN PUBLIK MELALUI SP4N- LAPOR!: STUDI KASUS DI KABUPATEN LAMPUNG TIMUR Nida Nabila
Dialogue : Jurnal Ilmu Administrasi Publik Vol 8, No 1 (2026)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v8i1.31409

Abstract

The effectiveness of digital public complaint systems has become a critical issue in strengthening local governance accountability. This study analyzes the optimization of public complaint resolution through SP4N-LAPOR! in East Lampung Regency and identifies inhibiting and supporting factors affecting its implementation. Using a qualitative descriptive approach, data were collected through in-depth interviews and document analysis. The analysis was guided by Gorton’s (2005) seven principles of complaint handling. The findings reveal that complaint resolution has not been fully optimized due to weak inter-agency coordination, limited human resource capacity, and inconsistent institutional commitment. However, regulatory support, leadership engagement, and digital infrastructure availability serve as enabling factors. This study contributes to the discourse on digital governance by emphasizing that technological systems alone are insufficient; institutional capacity and organizational coordination remain decisive determinants of effective complaint resolution.
STRATEGI PENGEMBANGAN SMART CITY MELALUI PENYEDIAAN WIFI PUBLIK DI KOTA BANDAR LAMPUNG Ros Mila; Meiliyana Meiliyana; Simon Sumanjoyo Hutagalung
Dialogue : Jurnal Ilmu Administrasi Publik Vol 8, No 1 (2026)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v8i1.31399

Abstract

The development of information and communication technology has encouraged local governments to adopt the Smart City concept in an effort to improve the quality of public services. One form of Smart City implementation in Bandar Lampung City is the provision of public WiFi services in open public spaces managed by the Communication and Informatics Office. The presence of public WiFi is expected to expand digital access and support community activities in the fields of communication, education, and economic development, although its implementation still faces several challenges. This study aims to analyze the development strategy for public WiFi provision in supporting Smart City initiatives in Bandar Lampung City and to identify the obstacles encountered in its implementation. The research employs a qualitative approach, with data collected through observation, interviews, and documentation involving government officials and public WiFi users, particularly in the Pulau Pasaran area. Data analysis was conducted using the Public Value Strategic Triangle framework, which includes the dimensions of public value, legitimacy and support, and operational capacity. The findings indicate that the provision of public WiFi has generated tangible public value, particularly in supporting access to communication and digital information, educational activities, and the economic activities of Micro, Small, and Medium Enterprises (MSMEs). The program is supported by an adequate policy framework; however, it still faces challenges related to budget limitations, infrastructure quality, and the capacity of technical human resources. Therefore, it can be concluded that the development strategy of public WiFi in Bandar Lampung City has functioned adequately but is not yet optimal and still requires further strengthening to support sustainable Smart City development.
STRATEGI REHABILITASI SOSIAL BAGI ANAK KORBAN BULLYING DI KOTA METRO Aulia Fahra Dina; Meiliyana Meiliyana; Ita Prihantika
Dialogue : Jurnal Ilmu Administrasi Publik Vol 8, No 1 (2026)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v8i1.31392

Abstract

Studi ini meneliti implementasi strategi rehabilitasi sosial bagi anak-anak korban perundungan di Dinas Sosial Kota Metro. Menggunakan metode deskriptif kualitatif berdasarkan wawancara, observasi, dan analisis dokumentasi, mengacu pada indikator strategi menurut Wheelen dan Hunger (2012): program, anggaran, dan prosedur. Temuan menunjukkan bahwa strategi telah diimplementasikan melalui langkah-langkah promotif, preventif, rehabilitatif, dan kuratif, termasuk penjangkauan sekolah, konseling, rujukan, dan pemantauan. Namun implementasi program promotif dan preventif belum terdistribusi secara merata di seluruh sekolah, keterlibatan keluarga masih terbatas, dan jumlah pekerja sosial masih kurang. Dari segi anggaran, dukungan yang didanai lebih terfokus pada strategi rehabilitatif dan kuratif, sedangkan strategi promotif dan preventif belum menerima alokasi anggaran khusus. Dari segi prosedur, penerapan strategi telah didukung oleh SOP yang jelas, namun penerapan pemantauan dan evaluasi pasca intervensi belum konsisten.

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