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Ilomata International Journal of Social Science
ISSN : 2714898X     EISSN : 27148998     DOI : 10.52728/ijss
FOCUS Ilomata International Journal of Social Science aims to provide information on both theoretical and empirical articles and case studies relating to sociology, political science, history, law in society and related disciplines. Published articles use scientific research methods, including statistical analysis, case studies, field research and historical analysis. SCOPE Ilomata International Journal of Social Science concerns on sociology, political science, history, law in society and related domains. through publication of research based articles and critical analysis articles. It describes, compares, interprets, and explains the whole aspects of multi discipline perspectives including anthropology, sociology, psychology, philosophy, education, philology and history of religion. Ilomata International Journal of Social Science acordially welcomes contributions from scholars of related disciplines
Articles 8 Documents
Search results for , issue "Vol 2 No 3 (2021): July 2021" : 8 Documents clear
Culture Insight Of New Age Technology For Underdeveloped Society Lidia Djuhardi Faculty of Communication Science Lidia Djuhardi
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (186.802 KB) | DOI: 10.52728/ijss.v2i3.241

Abstract

This study entitled “Culture Insight Of New Age Technologies For Underdeveloped Society “,is about underdeveloped society in Temajuk Village, Indonesia-Malaysia border area, where is still underdeveloped area. This study aimed to find out the insight of new age technologies from Temajuk villager through their experiences about new technology and their meanings. In addition, the approach of this study is using qualitative-descriptive with interpretive paradigm through fenomenologi studi. The subject of this study is the villager who lived in Temajuk Village, located in the end of Borneo Island that directly borders with Malaysia. The subject is selected purposively, based on the context and the need of research. The data collection was conducted through interview, observation, literary review and documentations. The result for the culture insight of Temajuk society about new technologies are,the experiences more dynamic and its meanings independence life for them. The insight conclusion is the are very anthusiasm for the new technolog , its influenced by the history and conditions that build a culture insight for society of Temajuk village. Keywords: New Age Technology ; Smartphones; Culture Insight ;Temajuk Village; Underdeveloped Society
Digital Learning and Teaching in the Age of COVID-19 Pandemic : Challenges, Opportunities,and Solutions Nadiah Abidin; Wahidin Septa Zahran; Trie Andari Ratna Widyastuti; Vita Vitisia; Saktisyahputra
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (191.445 KB) | DOI: 10.52728/ijss.v2i3.257

Abstract

Abstract The COVID-19 pandemic has swept the world and changed the map of education. Higher education institutions have been forced to close and hold digital learning classes to cope with governmental regulations prohibiting face-to-face interactions. This includes STIAMI Institute of Social and Management Science branch Bekasi City. With a total of 2593 students, 130 lecturers, and 60 campus administration staffs, civitas academica of Institut STIAMI Bekasi have been inevitably learning and working from home since February 2020. Such change has caused challenges and opportunities. Hence, the following paper tries to dissect students', lecturers', and campus administrations' perspectives about digital learning and teaching. The method used in the research is qualitative with case study approach, incorporating in-depth interviews and observations. Based on the results, all parties perceived full digital learning and teaching as best decision to cut the pandemic chain, although found it as a challenge and have experienced mental health and technical problems, yet found positive outcomes that lead to education without boundaries. Thus, it is recommended to hold private and group consultations; interactive workshops; local-national-international cooperations to ensure digital learning and teaching in the long run becomes bearable, productive, and beneficial for everyone involved.
Does Covid 19 Pandemic Have a Direct Impact on the Level of Trust and Commitment toward Hospitals as Health Service Providers in Yogyakarta? Yuni Heriyanti
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (305.621 KB) | DOI: 10.52728/ijss.v2i3.264

Abstract

The purpose of this study was to examine the direct and indirect effects of the pandemic on consumer trust and consumer commitment towards public health care in Yogyakarta during the pandemic. The research method in this study was the survey method with path analysis tools. Based on the research result it can be concluded that the direct impact of the Covid pandemic (X) on trust (Y1) is 0.205 (unstandardized) and 0.187 (standardized), the direct impact of trust (Y1) on the Y2 commitment is 0.602 (unstandardized) and 0.63 (standardized). Based on the t-test on the Sobel formula, the t value (3.251) > t table (1.663), means that there is an indirect impact between variable X (pandemic) on Y2 (commitment) through Y1 (trust). The impact of the Covid pandemic indirectly affects consumer commitment through the variable of trust with a combined direct and indirect impact of 1,099.
Analysis of Citizen Relationship Management (CRM) in the effort of Handling Public Facilities Infrastructure (PPSU) in the Kartini’ Sub District , Central Jakarta Mary Ismowati; Ati Mediana; Hashim A. Abdullah; Yuyun Mulyati
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (223.536 KB) | DOI: 10.52728/ijss.v2i3.288

Abstract

Citizen Relationship Management Mobile is an application that is created to be able to follow up on all complaints that have been reported by Jakarta's residents so that local governments of DKI can coordinate faster in resolving complaints of Jakarta’s society. Kartini sub-district applies a CRM application in handling public complaints regarding the handling of public facilities infrastructure (PPSU). Through the CRM application, PPSU of Kartini sub-district workers can find community reports, not only locations or pictures of the actual condition of reported public facilities but also their identities so that public's complaints can be resolved quickly. However, what often happens is that reports submitted by the society through pictures (photos) are not suitable with the actual situation, the address is not clear as well and also it does not include the identity of the reporter. This makes it difficult for PPSU of Kartini sub-district workers to follow up. Another problem faced is that several complaints reports do not include the main duties and functions of PPSU workers. The method used in this research is a descriptive qualitative approach to collect information about real current conditions. Interviews were conducted with 8 informants. The results showed that the application of CRM in the Kartini’s sub-district was quite effective, as indicated by the level of reports/complaints related to the handling of public facilities submitted by the residents, which decreased significantly, although there were still obstacles faced so that the implementation of CRM ran optimally. Various efforts have been made by the Kartini sub-district to overcome these obstacles so that the follow-up of reports/complaints from the public regarding public facilities infrastructure has higher quality, faster, more precise, and accurate.
Analysis Of The Effectiveness Of Work Planning In Improving The Performance Of Civil Servise Police Unit/ Satpol PP Eka Rofiyanti; Eva Arofah; Dwi Agustina; Sukandi
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (198.283 KB) | DOI: 10.52728/ijss.v2i3.294

Abstract

Problems that occur in the effectiveness of work planning in controlling street vendors are still not maximal performance, when viewed from the factors of Effectiveness of Consequences and Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achievement of goals. This is supported by the data obtained by the Civil Service Police Unit (Satpol PP) of Pancoran Sub-district, which have varied work planning effectiveness criteria from 2018 to 2019, from street vendors’ orderliness to realizing street vendors, which are still far from different from the target of curbing. And from 2018 to 2019 the level of effectiveness can be included in the criteria for being quite effective. This research method is a descriptive study with a qualitative approach. Qualitative descriptive research aims to describe and describe events and phenomena that occur in the field and present data in a systematic, factual, and accurate manner regarding the facts that occur in the field. Data collection was done by using observation, interview and documentation techniques. Researchers used source triangulation to check the validity of the research data. Data analysis in this study uses three components consisting of data reduction, data presentation, and conclusion. The results of the study are known (1) The effectiveness of work planning of the Civil Service Police Unit (Satpol PP) at Pancoran Sub-district in street vendors’ orderliness in improving the work performance that has been implemented in the dimensions of Effectiveness of Reach Effects, Impact of Outputs in achieving objectives, the level of success in achieving predetermined targets and clarity of achieving goals. (2) Obstacles in implementing the effectiveness of Street Vendors/PKL work planning who do not understand the regulations, there is no relocation place for street vendors and street vendors who consider public facilities a strategic business place for trading. (3) The solution for the socialization of street vendors about policy regulations is carried out by means of humane communication and new relocation sites.
Local Wisdom And Regional Policy In The Implementation of Friendly Basic Service Covid 19 Aryo Santiko; Ivan Budi Susetyo; Dwi Agustina; Eka Rofiyanti; Khairur Razikin
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (150.881 KB) | DOI: 10.52728/ijss.v2i3.295

Abstract

Local wisdom in some areas such as Aceh and West Sumatra can reduce the rate of increase in the number of people exposed by Covid-19, in this case, the local government involves the role of religious leaders and regional heads in providing firm policies so that the implementation of basic services can go well while still using the health protocol. Basic services such as education, health, public works, housing, security and order, and social affairs must continue even during the pandemic so that each region is required to have the right policies. Some regions apply the PSBB policy in order to reduce the spread of Covid-19, but even basic services in some regions experience limitations in the number of services, scope, frequency, duration, and time of service. Local Wisdom values ​​and potential regional characteristics really need to be developed in order to provide basic services that are friendly to Covid-19. Collaboration and synergy between the central and regional governments as well as between the government and stakeholders related to basic services in the midst of the Covid-19 pandemic also need to be optimized. Regions that have high covid rates, such as DKI Jakarta, East Java, and Central Java are expected to have innovative policy breakthroughs in providing basic services that are friendly to Covid-19
Analysis of The Implementation of Prohibition Buying of Street Vendors in Koja Sub-District North Jakarta Guntur Adi Saputra; Eka Rofiyanti; Redjeki Agoestyowati; Dwi Agustina; Olansons Girsang
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (183.024 KB) | DOI: 10.52728/ijss.v2i3.296

Abstract

According to data on the recapitulation of orderly violations of certain places of business and businesses at the Civil Service Police Unit of North Jakarta Administrative City, there were 16,220 violations of the prohibition of trade in 2019, far from the violation of the prohibition against buying street vendors merchandises, which were only 5 violators, then this research was conducted to analyze the implementation of the prohibition of buying street vendor merchandises at Koja Subdistrict region, North Jakarta. This research method used descriptive qualitative research with data collection techniques through in-depth interviews with informants obtained by the author, in this study it was found that the DKI Jakarta Government had not widely disseminated to the public of the rules on the prohibition of buying street vendor merchandise, there was still a lack of personnel for preventing violations, and the need to revise rules related to a standard operating procedure (SOP) in prosecuting violations on the prohibition of buying street vendor merchandises
Utilization Of Financial Technology Services Media in Improving Customer Satisfaction PT. Shopee International Indonesia Euis Komalawati; Rido Ariftio
Ilomata International Journal of Social Science Vol 2 No 3 (2021): July 2021
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (209.109 KB) | DOI: 10.52728/ijss.v2i3.297

Abstract

Financial Technology is a new way of transacting that uses money and media that has elements of communication and technology in it. Along with the development of technology and lifestyle adaptation in society 5.0, Financial Technology becomes people's choice in shopping for needs and desires through a commercial online system (E-Commerce). Therefore, this study aims to find out and analyze financial technology service media utilization in improving customer satisfaction. Shopee International Indonesia. This research uses a qualitative approach and descriptive method with the selected research object of financial technology media Shopee International Indonesia. Data collection techniques used are interviews, observations and documentation. Based on the results of this study shows that service required a good relationship between customers and the company. The selection of online media or new media such as financial technology can be a communication link between consumer to consumer (C2C) and is supported by several service features that make it different between transactions through e-commerce media and conventional transactions, especially in creating customer satisfaction. The utilization of financial technology media involves customer relations, media services and impact on customer satisfaction

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