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INDONESIA
The Indonesian Journal of Business Administration
Published by Institut Teknologi Bandung
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
The Indonesia Journal of Business Administration(IJBA) is a business journal that bridges the gap between business research and practice, evaluating and reporting on new research to help readers identify and understand significant trends in their fields. The IJBA seeks to publish papers relating to business, broadly defined. It publishes articles that address both theoretical and practical issues in the broad areas of Business Strategy and Marketing, People and Knowledge Management, Entrepreneurship and Technology Management, Decision Making and Strategic Negotiation, Operation and Performance Management, and Business Risk and Finance.Contributing academicians and researchers are encouraged to address a variety of concerns relating to all areas of business. We also encourage students to use an interdisciplinary approach to analyzing a topic, which often yields interesting and novel papers. The published articles provide valuable insight into matters of broad intellectual and practical concern to academicians and business professionals. The Journalis published three times a year: in April, July and October. The journal is mainly an outlet of MBA ITB students to publish their final project works, although it also accepts articles written by students at masters level from other institutions. A published paper is an honor that will be unambiguously beneficial for professional and academic careers, especially for those who want to attend graduate/professional schools. This means that papers written in relations to Accounting, Economics, Finance, Marketing, Management, Operations Management, Information Systems, Business Law, Corporate Ethics, and Public Policy all qualify for submission. Information on the journal format can be found in the journal's website. The number of pages must be at 10 pages. After published, the journal article will be available electronically at the journal's website. Print ISSN: 2252-3464; Online ISSN: 2252-9284
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Articles 1,144 Documents
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The future of cellular industry in indonesia – ascenario planning approach Balqis Fajarwanto, Adi; Sunitiyoso, Yos
The Indonesian Journal of Business Administration Vol 7, No 3 (2018)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Purpose : The purpose of this research is to develop possible scenarios for cellular industry in Indonesia for the next 5 years by identifying its key drivers and its key uncertainties. The possible scenarios will then used as groundwork to develop future strategy of cellular providers in Indonesia. Introduction: The telecommunications industry in Indonesia continued to experience dynamic change with intensified competitive landscape with consumer demand for data traffic grew significantly while demand for traditional legacy products –voice and SMS- declined. At the same time, cellular providers continued to experience considerable uncertainty and risk from a regulatory perspective which cellular industry hopes that the regulatory environment will continue to evolve in a direction that is supportive of future growth. Methods: This research use adaptive scenario planning with main data input are collected through interviewing expert and cellular stakeholders in Indonesia, and literature review.  Results: Four different scenarios are developed with demand and regulation become the two critical uncertainties. Narrow road, the new emerging, the declining, and the dry season are scenarios developed by combination of different situation of demand and regulation in Indonesia. For each scenario cellular providers have option and different strategy recommendation. The scenario planning approach does not aim to predict the most likely future, but to describe what could possibly and plausibly happen in the cellular industry in Indonesia, and how cellular providers might deal with the situation.  Keywords:  cellular, scenario planning, strategy, telecommunication.
Growth Strategy and Programs for the Business Of Mango Puree - Fruters Stefano Nadika, Dominikus; Inggriantara, Alibasjah
The Indonesian Journal of Business Administration Vol 5, No 2 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract – Healthy lifestyle has become a growing trend in many developing countries and one of them is Indonesia. This lifestyle has been entered into terms of everyday life and one of them is a beverage. Therefore, there are many healthy food arise. One of them is Fruters, which has specialty in healthy products include mango puree. Fruters as a start-up business that will be in the uncertainties of business conditions and they will face the problems. Limited human resources as lack of people in the production if there are orders in very large quantities, the limited stock of products because minimum capacity of storage for raw material, adding sales network and distribution channels in order to increase sales significantly, the less effective marketing strategy is using social media to connect with the customer build relationship, and to increase brand awareness and provide them with engaging information. The purposed of this final project is to formulate the business strategy of Fruters to increase consumer confidence in its products, to develop the suitable strategy that can be implemented in Fruters to settle the business issue, and to design the implementation plan that can be applied. Some assessments have been done to understand the business condition that was experienced by Fruters. By using PEST analysis, Porter's five forces, and competitor analysis. It is known that Fruters has several threats and opportunities of the external business environment. Internal analysis are VRINE model and existing business model canvas.  Business strategies are summarized in the long-term plan for 5 (five) years. Keyword: Business Strategy, Healthy Food, Start-up Business  
Cash flow analysis using coso enterprise risk management (erm) framework on fuel procurement strategy for a sustainable operation, a case study of an Indonesian ipp company Mutiara, Febrianisa; Wiryono, Sudarso Kaderi
The Indonesian Journal of Business Administration Vol 7, No 1 (2018)
Publisher : The Indonesian Journal of Business Administration

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Abstract--- An Indonesian IPP located in Bekasi expanded their power capacity by building a coal fired power plant (CFPP) 2x140MW in 2013. The expansion sums up total installed capacity into 1144MW by 2016 which predominantly using gas fuel operated since 1993. Having coal fuel into their portfolio, this exposes Company to volatile nature of Indonesian coal price. This risks cash flow management of the company including possibility of declining business growth due to future business environment. Short of cash flow is dangerous to not only limit decision making alternative ability related to fuel purchase but also increasing risks of Company sustainability over plant 20 years projected operational period as per COSO Enterprise Risk Management (ERM). Multiple scenarios are randomly simulated assumption to project cash flow and its relevant consequences when repayment of senior note due in 2026. Looking from its historical performance, scenario analysis is plotted using Monte Carlo random simulation on possible end of year cash and cash equivalent outcomes. In mitigating this potential problem, research is going to analyze how COSO enterprise risk management framework mitigates possible cash shortcomings. In conclusion, research recommends an cross divisions contribution within company in developing criteria and technical terms & condition that is jointly real-time monitored for immediate response.Keywords: cash flow analysis; decision making; Monte Carlo random simulation; multiple variables; COSO Enterprise Risk Management
The Analysis of Stress Management to Improvement Employess Performance Case Study at The Service Section of PT Pos Indonesia (Persero) Bandung 40000 Rozano, Randy; Febriansyah, Hary
The Indonesian Journal of Business Administration Vol 5, No 1 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - As a company engaged in the service, PT. Pos Indonesia is obliged to give the best service to customers. Changes in the condition of the organizational structure and the rapid advancement of the times, demanding human resources to participate to provide the best performance for the company. So also occurred in PT. Pos Indonesia, especially in the service is the frontline companies, so often these problems will cause stress on employees. The employees at the service section should always be able to be kind and friendly in any condition, which eventually led to the stress that occurs on the employee. This research uses two methods: quantitative and qualitative and carried out to see if there is happen the eustress (positive stress) or distress (negative stress) at the service of the PT. Pos Indonesia (Persero) Bandung 40000. There are two factors causing stress, that stress individual and organizational stress. Stress individuals represented by four variables: role conflict, workload, career development, and relationships at work. Stress organizations represented by two variables, namely the organizational structure and leadership. Both of these factors will be linked to the performance of employees, so it can be known whether stress raise or lower the performance on the employee's performance. This study uses census, where all the employees in this part of the informant research. All data that can be processed using multiple linear regression method for known patterns of stress that occurs, the correlation of the performance and its effect on performance. In addition qualitative methods such as interviews conducted to strengthen the research results. The results obtained from this study was the occurrence of eustress in two variables on individual stress factors, namely: career development and relationship at work, as well as a variable in organizational stress factors, ie leadership. While distress occurs in two individual stress variables, ie conflict of roles and workloads, as well as a variable in the stress of the organization, namely the organizational structure. The results are expected to help and become inputs for the company to improve the state of employee stress causing a decline in the performance of the employee caused by the patterns of distress. Keywords: Job stress, Individual stress, Organizational Stress, Performance, Multiple Linear Regression
Proposed Business Strategy Roadmap for Smart City Nusantara by Telkom Indonesia Toward Indonesian Urban Vision Year 2025 Ashari, Panji; Toha, Mohamad
The Indonesian Journal of Business Administration Vol 6, No 1 (2017)
Publisher : The Indonesian Journal of Business Administration

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Abstract - Problems arising from the city's high level of urbanization makes the solution to the problem of the city as a priority to be developed for the long-term needs. According to statistics, in 2014 Indonesia's population living in urban areas has reached more than 50% of the total population, the future is expected to reach 67% of the total population living in urban areas in Indonesia. Therefore, a solution is needed for the long-term development and smart city is one of the answer. Smart city is an urban concept based on ICT makes it possible to continue to be developed in accordance with the long-term needs in realizing the livable, equitable, independent, and competitive city in a sustainable manner for the welfare of urban communities, according to the character and potential of local culture as set forth in Vision Urban Indonesia 2025. The methodology research of this final project conducted was a descriptive qualitative research using primary and secondary data. Frontal attack is the recommended business strategy to win the market and competition smart city in Indonesia. Whereas the proposed tactics are Key Factors for Success to act appropriately, effectively, and efficiently. Frontal attack and Key Factors for Success then allocated  in activity mapping and then proceed to business model canvass and roadmap.Key words: Smart City Nusantara, Telkom Indonesia, business strategy, smart city, Indonesia
Assessment of Human Capital Management (HCM) Implementation and Its Effect on Innovation: Case Study at PT Dirgantara Indonesia Natanael, Wesley; Ghazali, Achmad; Febriansyah, Hary
The Indonesian Journal of Business Administration Vol 3, No 11 (2014)
Publisher : The Indonesian Journal of Business Administration

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Abstract. The financial crisis in 1998 requires the state to stop its funding to PT DI. Lack of funds forced PT DI to cut its employees in large numbers in order to sustain the company survival with business turbulence encountered. This massive layoff was followed by experts skill left the company. This condition raises some problems for companies which are lack of expertise, employees age gap and based on previous research there is still a lack of trust in leaders. Improvement of Human Capital Management (HCM) is required considering problems faced is about human resource management, and must be conducted effectively and accurately targeted because of PT DI limited funds. HCM framework used in this study is framework developed by Laurie Bassi and Daniel McMurrer (2007) which states there are five drive (driver) HCM which are leadership, engagement, knowledge accessibility, workforce optimization dan learning capacity. Assessment of HCM implementation in PT DI using questionnaire tool shows that implementation of HCM in PT DI is still at low level and the driver with the lowest score is Engagement. Innovation used as the expected result because PT DI as aircraft manufacturing company is intense company with innovation. HCM correlation analysis with company innovation capability is conducted by Partial Least Square (PLS) using software smartPLS 2.0. PLS analysis generates that Engagement is the driver with the highest correlation to innovation. The series result of research steps indicate that the Engagement is the driver with the highest correlation to the level of innovation as well has the lowest value of implementation level, so that the increase in HCM should be concentrated on the driver Engagement. In this study, the researcher recommends enhancement Engagement with conduct performance management.Keywords: Human Capital Management (HCM), Innovation, PT Dirgantara Indonesia
Developtment of Expansion Strategy, Case Study :Priere Footwear Perdana Kesuma, Renaldi; Larso, Dwi
The Indonesian Journal of Business Administration Vol 5, No 2 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Priere Footwear is a leather shoes company built in 2013, it offers wide ranges of men’s leather shoes with classic design and high quality materials & constructions with extraordinary presentations. Their vision is to be the most reliable shoe brand and producers in South East Asia and their mission is to give best price/quality ratio products. In 2015 Priere Footwear face the latest problem of its business and it literally stop the business activities of Priere Footwear caused by suppliers problem which is the shoe manufacturers. The suppliers don’t follow the production schedule and quality standard causing trouble in production flow which impacts financially to the company. On the other hand Priere Footwear’s sales performance when the stock level is stable is excellent but it cannot maximized the opportunity. The methodologies for data gathering in this research is through observation, informal interviews with competitors, questionnaire that surveys random sample of 111 respondents.Writer also use literature research to add supporting datas related with Priere Footwear’s business such as middle class in Indonesia and the use of e-commerce in Indonesia. Data analysis is done with strategic management tools such SWOT analysis that shows result one of Priere Footwear’s strength is that they have good visual presentation and communication, and its weaknesses which are narrow revenue stream and overdependent on suppliers, while it also shows e-commerce trend as an opportunity and hyper competition as threats., Porter’s Five Forces Analysis that identifies suppliers as the strongest pressure in the industry, the other tools used are Business Model Analysis, Benchmarking of the competitors business model & TOWS Matrix that identifies the potential strategies relating the result of SWOT analysis and the last tools are STP & Marketing Mix Analysis to complete the analysis It was found out that the main problem of Priere Footwear that stop them to grow is its own business model causing the instability of the business and unable them to catch the opportunity in the industry. Results from analysis propose three expansion strategies to overcome the business issue of Priere Footwear which are Digital Marketing Strategy, E-Commerce Strategy and Vertical Integration Strategy which creates a modification in current Priere Footwear’s business model. The strategy implemented periodically from the third months of 2016 and finished in the tenth month of 2017 with the total budget needed of IDR 231 million. Keywords:Leather Shoes Business, Expansion Strategy, Business Model, SME
Evaluation of financial performance of three coal companies in indonesia (case study of adaro, bayan, and indo tambangraya megah) Sukma Putra, Anugrah; M. Daryanto, Wiwiek
The Indonesian Journal of Business Administration Vol 8, No 1 (2019)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Based on BP Statistical World Energy data in 2017, Indonesia is the country with the fifth largest coal production in the world with a total production is 271.6 million of ton of oil equivalent. In the last 8 years since 2009 China is the country with the largest production and consumption of coal in the world, but China's coal production cannot meet domestic consumption. Based on data in 2017 coal production in Indonesia is greater than its consumption, so that Indonesia becomes a coal exporting country. One of the destination countries for coal exports from Indonesia is China, but since 2013 coal consumption in China has continued to decrease. The impact of the reduction in coal consumption in China is the abundance of coal stock throughout the world, which causes coal prices to decline starting from 2013. In 2012 the price of coal was in the range of US $ 117 per metric ton, but in 2013 coal prices declined to be in the price range of US $ 85 per metric ton. In this study the author would like to know the impact of the decline in coal prices on financial performance and the effect of Fixed Asset Turnover and Return on Asset on the share prices of coal mining companies in Indonesia. The companies studied in this study were three coal mining companies that had the largest market capitalization in Indonesia, including: Adaro Energy (ADRO), Bayan Resources (BYAN), and Indo Tambangraya Megah (ITMG). The method used in this study is to analyze financial ratios such as liquidity, solvability, activity and profitability. Quarterly financial report data is taken from 2011 to 2017. After financial ratio analysis is carried out, validation with benchmark industries is carried out in the categories of Gross Profit Margin, Total Asset Turnover, Account Receivable Turnover, and Inventory Turnover. Data taken for the benchmark industry was taken from csimarket.com. To determine the effect of Fixed Asset Turnover and Return on Asset on stock prices, panel data regression analysis was conducted. To help processing panel data regression analysis the author uses Eviews software. The findings of this study show that ITMG is the best financial performance company during the period of 2011 to 2017 indicated by excellence in the three categories of financial ratios, namely solvability, activity, and profitability. Adaro is the second best financial company to excel in the liquidity category and the last is BYAN. The results of the standard industry benchmark validation for four financial ratios show that during the period 2011 to 2017 all categories are still below the industry standard. Fixed Asset Turnover and Return on Asset panel data regression on share prices show these two independent variables have a positive influence on share prices.Keywords: Coal Mining Companies, Financial Ratio, Panel Data Regression
Redisigning career plan and development to optimize pt krakatau daya listrik performance Diah Kartika Irawati, Monica Rahayu Siska; Welly, John
The Indonesian Journal of Business Administration Vol 7, No 2 (2018)
Publisher : The Indonesian Journal of Business Administration

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Abstract. Since PT Krakatau Daya Listrik (KDL) established as subsidiary PT Krakatau Steel Tbk. (PT KS) on 1996, business process and strategy of PT KDL should be supported PT KS goals. Focus in Human Capital development evaluation, to achieve PT KDL target there are some issues as obstacles of PT KDL. Career planning & development system cannot fulfilled what employee needs and cannot supports PT KDL achievement. Based on analysis from employee satisfaction survey and SWOT PT KDL in Rencana Jangka Panjang Perusahaan (RJPP 2017-2021), PT KDL should gain more information to find out the root cause and compare with literature for redesigning the system. Design alternative should be present to expert representative Human Capital from several company and to Board of Directors. Root cause of this problem issue not only related with system of career planning, but start from implementation and how to  assess in performance management system. To overcome the issues, PT KDL should create new design start from performance management to develop people and implemented in career planning and development to optimize company performance. Keywords:  performance management, career planning, career development
Proposed business strategy for it industry company (case study of mii) Nathaniel Hartono, Christian; Aditya Wibowo, Satya
The Indonesian Journal of Business Administration Vol 5, No 1 (2016)
Publisher : The Indonesian Journal of Business Administration

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Abstract - IT industry has been changing dynamically. The necessity of the customer has been shift from buying assets to renting and outsourcing to 3rd party vendor. The needs to reduce capital expenses is one of the reason. Minimize the risk for IT project is the second reason. The rapid pace of technological change demand for IT division proactively identify potential substitute as well as identify newly emerging technologies in which firm could sustain competitive advantage. The business environment which are influencing the company performance are political and economic factor in Indonesia. Recent presidential election also play a major disadvantage for the growth of the company. IT industry regulator is mainly from MENKOMINFO in which put into effective several ITE regulations that also embrace every company to use licensed software and hardware. IT investment become expensive and demand for maintenance cost to be consider. 3rd party IT vendor should be able to capture the requirement and shift the business focus to service industry. Based on the analysis using fishbone diagram several root cause has been analyzed thoroughly. The unreliable delivery of Service Level Agreement, Lacks of excellence service to the customer, issue of human Resource inside the Managed Service Business Unit (MSBU) that causing high turnover, and field engineers lack of basic soft skills. Moreover no dedicated service and quality division is one of the reason why MII hardly improve the selling of managed service. Proposed solution is to create differentiation that will enhance MII sustainable value. According to strategy diamond model, firm should maintain its premium price with a distinct service quality. Implementation plan will be 6 month period. Established new Service and Quality division will be the starting point for the firm. Management review should be the controller for each implementation staging. Preventive action should be prepared in case there are resistance from couple of employees and also corrective action in order to redo the needed staging. Key Words: IT, root cause, corporate strategy, strategy diamond model, implementation plan

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