Journal of Tourism Sustainability
Journal of Tourism Sustainability (JTOS) E-ISSN 2798-8333 is a double blind review journal published by Politeknik Negeri Bandung. It focuses on fostering and stimulating discourses in the tourism research among academics and professionals. JTOS welcomes articles in all areas of tourism research particularly , both applied and theoretical. JTOS publishes articles three times a year; April, August and December. JTOS only accepts and reviews the manuscripts that have not been published previously in any languages and are not being reviewed for possible publication in other journals. This journal is an open-access journal that can be one of the essential readings for academic researchers and business professionals. Articles may include but are not limited to, the fields of: Sustainable Tourism Destination Planning and Development Sustainable Event and Management Green Tourism Business The Future of Tourism Sosio-cultural Sustainability in Tourism
Articles
151 Documents
<![CDATA[A Systematic Literature Review of Tour Guide Performance ]]>
<![CDATA[Marceilla Suryana]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[The performance of tour guides has come to the attention of many researchers, as part of the disclosure of the phenomenon of prestigious professions in the tourism industry. As an important part of the tourism cycle, the profession of a tour guide has a major influence on tourist behavior and the development of tourist destinations. Using the Systematic Literature Review approach, this article reviews previous research that has been published in reputable journals with various backgrounds of locations and phenomena. This literature review study has provided an overview of the factors supporting the performance of tour guides, namely in the aspects of soft-skills and hard-skills, in the form of communication, managerial skills and leadership. It also explained the impact of the performance of tour guides that have been found to be related to tourist satisfaction, tourist experience, behavior in the destination and the desire to revisit.]]>
<![CDATA[How to Sustain Visitors’ Interest during The Crisis: The Case Study of Pangandaran Beach ]]>
<![CDATA[Ribka Nauli Sitorus]]>;
<![CDATA[Tomy Andrianto]]>;
<![CDATA[Dinarsiah Chendraningrum]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Pangandaran, one of Indonesia's well-known tourist destinations, has never been vacant when allowed to visit, even during the COVID-19 Pandemic. This study aims to understand the factors that that sustain visitors' interest in Pangandaran during the COVID-19 Pandemic. Qualitative description was used in this study by conducting semi-structured interviews with eleven visitors visiting Pangandaran during a pandemic. This study found five main factors that sustained visitors' interest in visiting Pangandaran during the Pandemic. First is the internal factor in traveling to the beach, longing for the atmosphere and nature of Pangandaran. Second is the distance, and the third is the popularity of Pangandaran. Four factors are the destination's affordable facilities, such as hotels and Restaurants. Last is the strategic location of the west and east coast meet at the same destination. Those five factors accumulated a strong power that sustains visitor's interest in visiting Pangandaran even in crises such as Pandemic Covid-19.]]>
<![CDATA[Combating Overtourism: The Use of Web-GIS in Visualizing Tourist Distribution and Travel Patterns ]]>
<![CDATA[Cholid Fauzi]]>;
<![CDATA[Syifaa Novianti]]>;
<![CDATA[Chandra Budhi Septyandi]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Web-GIS in the tourism sector can be done using website technology, namely by visualization based on tourism spatial attributes that display polygon-based patterns and points of tourist attraction locations to combat overtourism in tourist attractions. With the development of geospatial technology, tourists' distribution and travel patterns can be visualized by collecting data on tourist visits to tourist attractions and their routes. With the YWDM method, this web-gis was developed using the YWDM methodology with several phases according to the methods used. This application uses an open-source programming language, namely Javascript, and uses JSON as an upstream geodatabase. The results show that Web-GIS visualization of the distribution and travel patterns can make it easier to monitor the density of a tourist attraction. It is well developed in providing more accurate information on the distribution and density of tourist attractions. With the YWDM methodology, visualization can be done like the software development stage and equipped with steps in need for spatial data management.]]>
<![CDATA[Local Employment in Tourist Attraction: A Community Perspective ]]>
<![CDATA[Amanda Rizka Rachim]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 2 (2022): Volume 2 Number 2 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Participation of local communities is a criterion that is often agreed upon as an important condition for the development and sustainability of all forms of tourism. Local employment becomes one form of recruitment that tourist attractions often carry out. However, increasing local participation in tourism often creates friction between tourist attractions and residents. This research aims to explore local participation in The Lodge Maribaya, one of the popular tourist attractions in Bandung West Java, by investigating factors influencing the community's support for local employment in the area. Data was collected using a structured questionnaire from 59 employees who are locals in the area. The confirmatory factor analysis was utilized to test the construct validity and reliability of the model. At the same time, Partial Least Squares (PLS) modeling was employed to assess the relationship among the variables. This study has found that community attachment and perceived benefits play an important role in the community's support in The Lodge Maribaya in terms of their participation in local employment. The strong community attachments and the considerable benefits perceived by the community are cogitated to be the main factors in The Lodge Maribaya's success in employing local workers. By investigating this perspective, this study is expected to provide insights on how to increase local participation in employment and anticipate the aspect that may hinder the process]]>
<![CDATA[Cognitive, Affective, and Desire Factors in Predicting Domestic Tourism Intention: The Model Application of Goal-Directed Behavior ]]>
<![CDATA[Ericko Grady]]>;
<![CDATA[Sabrina Sihombing]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Tourism is one of the sectors that has been directly impacted by the COVID-19 pandemic. The decline in the number of domestic and foreign tourists has an impact on the country's economy. Therefore, this study aims to test the theory of Goal Directed Behavior in predicting the intention to visit local tourists during the Covid-19 pandemic. This study uses a quantitative approach and uses a purposive sampling strategy to obtain data through the distribution of online surveys. There were 209 respondents who met domestic travel requirements in the past year. Structural Equation Modeling (SEM) is used as an analytical tool in testing research hypotheses. The results of the analysis showed that the relationship between attitudes, subjective norms, perceived behavioral control, positive anticipated emotions, negative anticipated emotions, was mediated by desire towards intention.]]>
<![CDATA[Special Interest Tourism Activities Planning in Cikawari Waterfall through Risk Analysis and Tourist Interest in Visiting ]]>
<![CDATA[Wisi Wulandari]]>;
<![CDATA[Airunisa Dwi Ramadani]]>;
<![CDATA[Anisa Destya Putri]]>;
<![CDATA[Haya Khairunnisa]]>;
<![CDATA[Heydi Rizkiah Shofina]]>;
<![CDATA[Mochamad Triaji Prasetio]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Every activity at a tourist attraction will have risks. This is no exception for special interest tourism, which has a higher risk than other tourism activities. From the perspective of tourists, they tend to avoid destinations with high potential risks, which also affects their decisions. Cikawari Waterfall is one of the natural tourist attractions in the West Bandung Regency area. Planning for tourism activities at these attractions requires further assessment of the planned provision of special interest activities and facilities (rafting). This study aims to determine the feasibility of the special interest tourism plan by considering the safety risks in tourist attractions and the interest of tourists in visiting. This study uses mixed research methods (qualitative and quantitative) with a purposive sampling technique. This study involved interviews with three key tourism managers and a survey of 118 tourists who visited Cikawari Waterfall. The results showed that tourists consider the risk aspect when visiting. The qualitative and quantitative studies also show that Cikawari Waterfall is considered safe enough against the risk of accidents to visit because there are not many rocks, and the current is not too heavy. The location is easily accessible, so tourists are highly interested in visiting Cikawari Waterfall. In addition, the coordination built in the application of crisis management by the two managers strengthens the position of Cikawari Waterfall to be visited so that tourists do not need to feel anxious when visiting.]]>
<![CDATA[Digital Nomads Interest and Satisfaction in Doing Workcations in Hotel at Greater Bandung Region: The AIDA+S Model Application ]]>
<![CDATA[Azizah Salsabila Nugraha]]>;
<![CDATA[Novi Nuryanti]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[The pandemic that has hit the whole world has made the tourism industry suffer loses. Consumers are looking for safer tourism activities. Tourism business people are looking for solutions to this by creating a new adaptive tourism trend, which is the Work-Based Vacations (Workcations), an evaluation of the word “Bleisure”. A digital nomad who works as a freelancer is intrested in this trend. Using the AIDA+S (Attention, Interest, Desire, Action, Satisfaction) model, this research was conducted to determine the interest and satisfaction of digital nomads in the trend of Workcations in the Bandung Raya area’s hotel accomodations. This study uses a descriptive quantitative method with frequency analysis, cross=tabulation, and scoring analysis. Samples were taken using a stratified random sampling technique to 105 respondents. Respondents are digital nomads who worked as a freelancer and had carried out the Workcations trend in a hotel in the Bandung Raya Area during the new normal period and are aged 17 years old and over. The results of the research show that the interest and satisfaction of digital nomads are high on the trend of Workcations as an alternative tourism trend in the new normal period.]]>
<![CDATA[The Effect of Digital Native Electronic Word-Of-Mouth (e-WOM) on Destination Awareness Tourism Village in West Java ]]>
<![CDATA[Siti Nur Aini]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Tourism is a universal industry because every modern human considers that vacation is a need that must be fulfilled. In the digital era, there is a generation born and raised in technological developments called digital natives; this generation is considered a vital role holder in the tourism industry because, in the next few years, the digital native era will enter a productive age and do many things while on vacation. In their daily life, digital natives cannot be separated from social media and smartphones. This is a motivation to be able to develop a tourist village through the role of digital natives. This study has several objectives to achieve, namely to find out electronic word-of-mouth (e-WOM) on Instagram carried out by digital natives to determine destination awareness of tourist villages in West Java, as well as to examine the influence between e-WOM and destination awareness. This study uses quantitative methods through a descriptive verification approach with bivariate correlation analysis and simple linear regression. This study found the effect of electronic word-of-mouth on Instagram on destination awareness of West Java tourist villages, which was positive and significant, with a coefficient of determination of 22.3% and 77.7% influenced by other factors.]]>
<![CDATA[The Effect of Tourism Attraction and Destination Image on Tourist Motivation Bandung During COVID-19 Recovery ]]>
<![CDATA[Puspa Savira]]>;
<![CDATA[Rikantini Widiyanti]]>;
<![CDATA[Any Ariani Noor]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[For years Bandung could attract some tourists to visit. However, Covid-19 has crushed the tourism sector in the world, including Bandung City. Covid-19 changes behavior and visit intention to destination. According to a new situation, this research examines tourism motivation in visiting Bandung City through the influence of tourist attraction and destination image. This research was conducted in quantitative analysis, which collected data by distributing questionnaires to 114 respondents from random sampling. The sampling technique used was quota sampling where the number of the population was unknown and also the sample selection was not chosen at random but there were defined characteristics, namely that they were domestic tourists who had traveled to Bandung City. The analysis of this research uses Multiple Linear Regression. The results of this study can see tourist attractions that can attract foreign tourists, know the image of destinations from the city of Bandung, and prove that the variables of tourist attraction and image of destinations do not really affect the motivation of tourists who come to the city of Bandung.]]>
<![CDATA[The Development of Tourism Products in Sangiran Tourism Village, Krikilan Village, Kalijambe District, Sragen ]]>
<![CDATA[Mega Aldora]]>;
<![CDATA[Lilis Jayanti]]>;
<![CDATA[Jacob Ganef Pah]]>;
<![CDATA[Eka Paramita Marsongko]]>;
<![CDATA[Yanthi Adriani]]>
<![CDATA[ Journal of Tourism Sustainability Vol. 2 No. 3 (2022): Volume 2 Number 3 (2022) ]]>
Publisher : <![CDATA[Politeknik Negeri Bandung ]]>
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<![CDATA[Sangiran Tourism Village or Krikilan Village is one of the tourist villages that has unique geology, being part of the Sangiran Cultural Conservation area which has been designated as a UNESCO World Cultural Heritage. Therefore, tourism development in Sangiran Tourism Village should not be carried out arbitrarily and planning is needed through the development of appropriate tourism products. This study uses a descriptive method and a qualitative approach to find out the actual situation and phenomena. The results obtained from this study are the actual conditions of tourism products in the Sangiran Tourism Village where tourism in the Sangiran Tourism Village currently only utilizes the actual attraction in the form of the Sangiran Ancient Human Museum. The potential possessed by the Sangiran Tourism Village is the natural potential in the form of geological conditions, landscapes, and rural life that are still maintained. Some of the suggestions made are the use of potential tourist attractions, the preparation of tour packages, and the preparation of a code of ethics for tourism development.]]>
