International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS)
This journal aims to examine new breakthroughs and current issues regarding advances in science and technology in the fields of Economics, Business, Sharia Administration, Accounting and Agriculture Management
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THE EFFECT OF COMPETENCE, WORK ACHIEVEMENT, AND CAREER DEVELOPMENT ON EMPLOYEE PERFORMANCE THROUGH JOB SATISFACTION AS AN INTERVENING VARIABLE AT THE OFFICE OF THE DPRD SECRETARIAT OF RIAU ISLANDS PROVINCE
Chevy Fantastic;
Angelina E Rumengan;
Sajiyo
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3875
This study aims to analyze the influence of competence, work performance, and career development on employee performance with job satisfaction as an intervening variable at the Riau Islands Provincial DPRD Secretariat Office. This study uses a quantitative approach with a survey method and Structural Equation Modeling (SEM) analysis based on Partial Least Square (PLS). A sample of 150 employees was taken through a census. The results show that competence, work performance, and career development have a significant effect on performance. However, only career development has a significant effect on performance through job satisfaction. These findings provide important implications for human resource management in the government sector.
THE INFLUENCE OF COMPETENCE AND EDUCATION ON EMPLOYEE PERFORMANCE WITH JOB PROMOTION AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) UP3 NORTH MEDAN
Agus Naini Siregar;
Kiki Farida Ferine;
Muhammad Isa Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3915
This study aims to analyze the influence of competence and education on employee performance with job promotion as an intervening variable at PT PLN (Persero) UP3 North Medan. This study is motivated by the importance of improving employee performance which is not only influenced by individual abilities, but also by job promotion opportunities as a form of appreciation and career development. The research method used is a quantitative approach with data collection techniques through questionnaires. The number of respondents in this study was 69 employees selected through a purposive sampling method. Data analysis was carried out using Partial Least Square (PLS-SEM) to test direct and indirect relationships between variables. The results of the study indicate that: (1) competence has a positive and significant effect on employee performance, (2) competence has a positive and significant effect on job promotion, (3) education does not have a significant effect on employee performance, (4) education has a positive and significant effect on job promotion, (5) job promotion has a positive and significant effect on employee performance, (6) job promotion mediates the effect of competence on employee performance, and (7) job promotion also mediates the effect of education on employee performance. Thus, it can be concluded that competence and education are important factors in supporting job promotion, while job promotion is proven to be a key variable that improves employee performance at PT PLN (Persero) UP3 North Medan.
THE EFFECT OF REWARDS, TRANSFORMATIONAL LEADERSHIP AND WORK ENVIRONMENT ON EMPLOYEE LOYALTY WITH JOB SATISFACTION AS A MODERATING VARIABLE AT PT PLN (PERSERO) CUSTOMER SERVICE IMPLEMENTATION UNIT (UP3) PADANGSIDIMPUAN
Berta Gracela Manalu;
Kiki Farida Ferne;
Sri Rahayu
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3916
This study aims to analyze the influence of rewards, transformational leadership, and work environment on employee loyalty with job satisfaction as a moderating variable at PT PLN (Persero) Customer Service Implementation Unit (UP3) Padangsidimpuan. This study is motivated by the importance of maintaining employee loyalty so that the company can achieve its goals effectively and sustainably. The population of this study was all employees of PT PLN (Persero) UP3 Padangsidimpuan with a total of 86 respondents determined through saturated sampling techniques. The research method used was quantitative with a questionnaire instrument analyzed using Partial Least Square (PLS). The results showed that rewards had a positive and significant effect on employee loyalty. Transformational leadership was proven to have a positive and significant effect on employee loyalty, as well as a conducive work environment that can increase employee loyalty. In addition, job satisfaction acts as a moderating variable that strengthens the relationship between rewards, transformational leadership, and work environment on employee loyalty. Thus, it can be concluded that to increase employee loyalty, companies need to pay attention to providing fair rewards, implementing transformational leadership, creating a comfortable work environment, and maintaining employee job satisfaction.
ANALYSIS OF THE EFFECTS OF WORK ENVIRONMENT AND WORK DISCIPLINE ON PERFORMANCE WITH ZERO ACCIDENT AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) ULP MATANG GLUMPANG DUA UP3 LHOKSEUMAWE, ACEH
Ikram Nawawi;
Kiki Farida Ferine;
Sri Rahayu;
Muhammad Isa Indrawan
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3917
This study aims to analyze the influence of work environment and work discipline on employee performance through zero accidents as a mediating variable. The research was conducted at PT PLN (Persero) ULP Matang Glumpang Dua UP3 Lhokseumawe UID Aceh, with a population and sample of 39 employees, using a saturated sampling technique since the entire population was included as respondents. The data analysis method used was Structural Equation Modeling (SEM) with the Partial Least Square (PLS) approach. The results showed that both work environment and work discipline have a positive and significant effect on employee performance. Furthermore, work environment and work discipline also have a positive and significant effect on zero accidents. The zero accident variable is proven to positively and significantly affect employee performance. Additionally, zero accidents significantly mediates the effect of work environment and work discipline on employee performance. These findings emphasize the importance of creating a safe work environment and fostering employee discipline to achieve optimal performance.
THE EFFECT OF TRAINING AND TEAMWORK ON JOB PERFORMANCE, WITH EMPLOYEE JOB SATISFACTION AS AN INTERVENING VARIABLE AT PLN UP3 NORTH MEDAN
Indra Sintanta Sembiring;
Kiki Farida Ferine;
Sri Rahayu
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3918
This study aims to determine the effect of training and teamwork on work performance with job satisfaction as a mediating variable on employees of PT. PLN (Persero) UP3 North Medan. The problem in this study is motivated by the importance of human resources with high work performance to support the achievement of organizational targets, but in practice there is still a mismatch between training and teamwork with the level of employee satisfaction and work performance. The population in this study were all employees of PT. PLN (Persero) UP3 North Medan, totaling 144 people. Because the population is less than 200, the sampling technique used is a saturated sampling technique, where the entire population is used as a sample. The data analysis method uses Structural Equation Modeling-Partial Least Square (SEM-PLS) with the help of SmartPLS software. The results of the study show that: (1) training has a positive and significant effect on work performance, but does not have a significant effect on job satisfaction; (2) teamwork has a positive and significant effect on job satisfaction and work performance; (3) job satisfaction has a positive and significant effect on work performance; (4) Job satisfaction significantly mediates the influence of teamwork on work performance, but does not significantly mediate the relationship between training and work performance. This study concludes that teamwork is an important factor in increasing job satisfaction and performance, while the effectiveness of training needs to be reviewed so that it can provide a more optimal impact on job satisfaction.
THE EFFECT OF COMPETENCE AND WORK DISCIPLINE ON REWARDS WITH WORK INFRASTRUCTURE AS A MODERATING VARIABLE AT PT PLN (PERSERO) SERVICE IMPLEMENTATION UNIT RANTAUPRAPAT CUSTOMERS
Hendra Gunawan Nainggolan;
Kiki Farida Ferine
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3919
This study aims to analyze the influence of Competence and Work Discipline on Rewards with Work Infrastructure as a moderating variable at PT PLN (Persero) Rantauprapat Customer Service Implementation Unit. This study uses a quantitative approach with the Partial Least Square Structural Equation Modeling (PLS-SEM) analysis method. The number of respondents in this study was 86 people. The results showed that Competence (coefficient = 0.388; T-statistic = 3.266; P-values = 0.001) and Work Discipline (coefficient = 0.276; T-statistic = 2.307; P-values = 0.011) had a positive and significant effect on Rewards. Work Infrastructure also had a positive and significant effect on Rewards (coefficient = 0.362; T-statistic = 3.274; P-values = 0.001). However, the moderation effect test shows that the interaction between Competence and Work Infrastructure (coefficient = -0.031; T-statistic = 0.235; P-values = 0.407), as well as the interaction between Work Discipline and Work Infrastructure (coefficient = 0.112; T-statistic = 0.900; P-values = 0.184), do not significantly influence Rewards. Thus, employee Rewards are more directly influenced by competence, discipline, and the availability of work infrastructure, compared to the moderating effect of work infrastructure.
THE EFFECT OF IMPLEMENTING TECHNOLOGY AND INNOVATION MANAGEMENT THROUGH ELECTRICITY LOSS APPLICATION INNOVATION ON CUSTOMER SERVICE AT PLN ULP BUKITTINGGI
Iman Rohmatan;
Erwansyah
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3920
Digital transformation is a strategic key for companies in improving the quality of public services, including in the electricity sector. This study aims to analyze the effect of digital technology implementation and innovation management on customer service, with the innovation of the Electricity Loss Application as an intervening variable at PT PLN (Persero) ULP Bukittinggi. The research method used is a quantitative approach with an associative causal design, involving 100 respondents who are active customers of the Electricity Loss Application. Data analysis was conducted using Structural Equation Modeling (SEM) based on Partial Least Squares (SmartPLS 4.0). The results of the study indicate that the application of digital technology does not have a significant direct effect on customer service. However, digital technology has a positive and significant effect on application innovation. Innovation management is proven to have a direct and indirect effect on customer service, through the innovation of the Electricity Loss Application as a mediating variable. This application innovation is proven to significantly mediate the effect between technology implementation and innovation management on improving customer service. These findings confirm that the success of digital transformation in public services is highly dependent on the existence of digital innovation that meets user needs. Therefore, the Electricity Loss Application can be an effective digital technology-based service innovation model in improving the quality of service in the electricity sector.
THE EFFECT OF EMPLOYEE NUMBER AND COMPETENCE ON WORKPLACE EFFECTIVENESS, WITH EDUCATION AS A MODERATING VARIABLE FOR EMPLOYEES IN THE TRADE AND CUSTOMER MANAGEMENT DIVISION, AND IN FINANCE, COMMUNICATION, AND GENERAL AFFAIRS AT PT PLN (PERSERO) MAIN DIS
Yasmir Lukman;
Kiki Farida Ferine;
Sri Rahayu
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3922
This study aims to analyze the influence of the number of employees and competency on the effectiveness of work results with education as a moderating variable on employees in the Commerce and Customer Management Division and the Finance, Communication and General Division at PT PLN (Persero) North Sumatra Main Distribution Unit. The research problem stems from the importance of the effectiveness of work results in supporting the sustainability of company operations, especially in the electricity distribution sector which demands efficiency, service quality, and accuracy of employee performance. This type of research is quantitative research using a survey method. The population in this study were all employees in the studied field with a sample of 94 respondents determined through saturated sampling techniques. The research instrument was a questionnaire with a Likert scale. Data were analyzed using Partial Least Square (SmartPLS 3.0). The results of the study indicate that: (1) the number of employees has a positive and significant effect on the effectiveness of work results; (2) competency has a positive and significant effect on the effectiveness of work results; (3) education is unable to moderate the relationship between the number of employees and the effectiveness of work results; and (4) education is unable to moderate the relationship between competency and the effectiveness of work results. The R-square value of 0.693 indicates that 69.3% of the variation in work effectiveness can be explained by the number of employees and their competencies, while the remainder is influenced by factors outside the research model. This finding emphasizes the importance of proportionally increasing the number of employees and developing employee competencies in improving work effectiveness. However, the role of education as a moderating variable has not been proven significant in this study.
THE EFFECT OF ORGANIZATIONAL CLIMATE AND WORK ETHIC ON EMPLOYEE PERFORMANCE WITH EMPLOYEE PLANNING AS AN INTERVENING VARIABLE AT PT PLN (PERSERO) UP3 PADANGSIDIMPUAN
Yessi Indra;
Sri Rahayu;
Kiki Farida Ferine
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 5 No. 4 (2025): August
Publisher : CV. Radja Publika
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DOI: 10.54443/ijebas.v5i4.3923
This study aims to analyze the influence of Organizational Climate and Work Ethic on Employee Performance with Employee Planning as an intervening variable. The study was conducted in an agency with 86 respondents. The research method used is a quantitative approach with Partial Least Square–Structural Equation Modeling (PLS-SEM) analysis techniques. The results of the study indicate that Work Ethic has a positive and significant effect on Employee Performance and a significant effect on Employee Planning. Organizational Climate does not directly affect Employee Performance, but has a significant effect on Employee Planning. In addition, Employee Planning has a significant effect on Employee Performance. In terms of mediation, Employee Planning is able to significantly mediate the effect of Work Ethic on Employee Performance, but cannot mediate the effect of Organizational Climate on Employee Performance. These findings indicate the importance of improving employee planning in improving performance through work ethic.