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INDONESIA
INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE
Published by Yayasan Pena Cendekia Insani
ISSN : 27985377     EISSN : 27985156     DOI : -
Core Subject : Humanities, Science, Education, Social,
Humanities Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Social Sciences
International Journal of Cultural and Social Science (IJCSS) is an International Journal covering various social science fields, including culture, sociology, communication, politics, and information literacy. All articles submitted in the English language.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 619 Documents
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LEGAL PROTECTION OF OWNERSHIP CERTIFICATE HOLDERS AGAINST THE VALIDITY OF LAND CERTIFICATES IN A NEGATIVE PUBLICATION SYSTEM Marcelina, Nhelly; Wardhani, Novea Elysa; Evi; Istani
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1374

Abstract

This study aims to analyze the legal status and evidentiary strength of the Land Ownership Statement (SKT) in relation to the Certificate of Ownership (SHM), as well as the legal protection and certainty afforded to certificate holders. The research employs normative legal research methods using statutory, conceptual, and case approaches. The findings indicate that the SKT merely functions as an administrative basis of title, whereas the Certificate of Ownership constitutes a strong form of evidence of land rights, although it is not absolute under the negative publication system and may still be challenged if juridical or administrative defects are proven. The main issue addressed in this study is the lack of clear regulation regarding the legal status and limits of the evidentiary value of the SKT vis-à-vis the Certificate of Ownership. This study concludes that the land registration system based on negative publication has not yet fully ensured legal certainty and protection for holders of Certificates of Ownership, thus necessitating clearer regulation of the legal standing of the SKT and the strengthening of the land registration system.
SECOND INSTAGRAM ACCOUNTS IN THE NEGOTIATION OF GENDER PERFORMATIVITY OF GEN Z MALES Al-Mujahid, Naqil; Rozi, Fakhrur
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1375

Abstract

This study examines how Generation Z males use second accounts to negotiate gender performativity on Instagram, positioning the platform as a space for interaction, image construction, self-expression, and adaptation to dominant norms of masculinity. The study employed a qualitative method with a phenomenological approach to explore participants’ experiences and meanings in using first and second accounts. Data were analysed through the interactive model of Miles, Huberman, and Saldaña, while validity was ensured through source triangulation based on interviews with 10 informants and expert triangulation. The findings show that first accounts are generally used as spaces of public representation to maintain image, fulfil standards of propriety, and present a safer self before wider audiences. Second accounts function as more intimate spaces for expressing personal, emotional, daily, and hobby-related dimensions of the self. The discussion confirms that dual-account use reflects an ongoing negotiation of masculinity in contemporary digital space today
THE IMPACT OF INNOVATIVE CSR MANAGEMENT ON THE IMPLEMENTATION OF GREEN HUMAN RESOURCE PRACTICES, GOVERNANCE, AND HUMAN RIGHTS TOWARD SUSTAINABLE BUSINESS IN PUBLICLY LISTED COMPANIES Suwandi; Fathan Zidni Imawan
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1357

Abstract

This study aims to analyze the impact of innovative CSR management on sustainable business performance. The research examines 16 coal mining companies and 16 palm oil plantation companies listed on the Indonesia Stock Exchange (IDX), while considering the mediating roles of green human resources and respect for human rights. A quantitative approach was employed with publicly listed companies as the unit of analysis, and data were collected through structured document-based observation derived from corporate annual reports and sustainability reports. Linear regression analysis using SPSS software indicates that innovative CSR management does not yet have a significant direct effect on sustainable business performance. However, CSR is found to have a positive and significant influence on respect for human rights, highlighting its role in internalizing ethical values at the organizational level. Simultaneous testing results show that the combination of CSR and human resources explains only a small proportion of the variance in sustainable business, with human resources demonstrating a significant but negative partial effect. These findings suggest that the impact of CSR on business sustainability is indirect and requires stronger mediating mechanisms. This study contributes theoretically to the development of mediation-based CSR models and offers practical implications for companies in designing more integrated CSR strategies to support sustainable business practices.
PUBLIC SERVICE PERFORMANCE IN THE SIBOLGA SAMBAS DISTRICT OF NORTH SUMATRA PROVINCE Ardhiansa Panggabean; Maksum Syahri Lubis; Beby Masitho Batubara
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1359

Abstract

This study aims to analyze employee performance in public service delivery at the Sibolga Sambas Subdistrict Office, North Sumatra Province, and to identify the inhibiting factors affecting such performance. Public service performance is a key indicator in achieving good governance; therefore, employee performance plays a crucial role in determining the quality of services received by the community. This research employs a qualitative descriptive approach. Data were collected through observation, interviews, and documentation involving key informants, including the subdistrict secretary, staff members, and community members as service users. The analysis of public service performance refers to the service quality dimensions proposed by Parasuraman, Zeithaml, and Berry, namely tangibles, reliability, responsiveness, and assurance. The findings indicate that employee performance in public service delivery at the Sibolga Sambas Subdistrict Office is generally categorized as fairly good, particularly in terms of responsiveness and assurance. However, several obstacles remain in the aspects of reliability and tangibles, such as limited facilities and infrastructure, as well as suboptimal service systems. The inhibiting factors include limited operational budgets, uneven workload distribution, lack of capacity-building training, and an evaluation system that has not been fully optimized. Therefore, improvement efforts are required through enhancing employee competence, strengthening performance management, and providing adequate facilities and infrastructure to sustainably improve public service quality.
PROTECTION OF UNRECOGNIZED INHERITANCE RIGHTS FOR CHILDREN FROM A SECOND MARRIAGE BASED ON ISLAMIC INHERITANCE LAW Tarigan, Ananta Alwabina; Iqbal, M.
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1396

Abstract

This research aims to analyze the legal protection of inheritance rights for children from a second marriage that is valid both religiously and legally, but who face discrimination or neglect from other heirs. In Islamic inheritance law, the validity of marriage is the main determinant in establishing lineage and status as an heir; thus, there is no dichotomy of rights between children from the first or second marriage. The research method used is normative juridical with a legislative and doctrinal approach thru the study of the Qur'an, Hadith, and the Compilation of Islamic Law (KHI). The research results show that the neglect of inheritance rights for children from the second marriage is a form of violation of Islamic justice principles and clearly contradicts Article 174 of the KHI. This study concludes that repressive legal protection efforts are needed thru dispute resolution mechanisms in religious courts and strengthening inheritance law literacy for the community to ensure fair and balanced inheritance distribution.
THE EFFECTIVENESS OF GROUNDWATER TAX SERVICES IN ENHANCING REGIONAL ORIGINAL REVENUE: A POLICY IMPLEMENTATION ANALYSIS IN LOCAL GOVERNMENT Harahap, Afrodita Arika Arnisya; Adam, Adam; Batubara, Beby Masitho
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1310

Abstract

This study examines the effectiveness of groundwater tax (Pajak Air Tanah) services as a source of Regional Original Revenue (Pendapatan Asli Daerah/PAD) in Medan City by adopting a public service effectiveness perspective. Unlike previous studies that primarily emphasize fiscal performance, this research applies Steers’ organizational effectiveness framework, which includes goal attainment, integration, and adaptation, to provide a multidimensional analysis of tax service performance. A descriptive qualitative approach was employed to capture institutional practices, service processes, and stakeholder perspectives that cannot be adequately explained through quantitative indicators alone. Data were collected through interviews, observations, and document analysis involving officials of the Regional Revenue Agency (Bapenda) of Medan City. The findings reveal that groundwater tax services have been administratively implemented in accordance with existing regulations, particularly in terms of registration, assessment, and collection procedures. However, the contribution of groundwater tax to PAD remains relatively low due to structural limitations, including a restricted tax base, regulatory policies aimed at controlling groundwater extraction, and the transition toward piped water consumption. From the perspective of goal attainment, service outputs are achieved, yet fiscal targets are only partially fulfilled. In terms of integration, limited communication and weak inter-agency coordination hinder the expansion of the tax base and reduce data accuracy. Meanwhile, adaptation capacity remains reactive, constrained by limited resources and the absence of systematic innovation in service delivery. The study concludes that groundwater tax should not be evaluated solely as a revenue-generating instrument but also as a regulatory tool for environmental governance. Therefore, improving service effectiveness requires strengthening institutional coordination, enhancing data integration systems, and developing adaptive service strategies to balance fiscal objectives with sustainable resource management.
IMPLEMENTING GENDER MAINSTREAMING (PUG) POLICY IN THE EDUCATION SECTOR: AN ANALYTICAL STUDY OF PRIVATE SECONDARY SCHOOL Nasution, Annisa Ramadani; Junita, Audia; Nasution, Chairika
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1314

Abstract

Gender mainstreaming is a strategic policy for integrating gender equality into educational governance and practice. This study examines how Gender Mainstreaming (PUG) policy is implemented in a private secondary school, SMP Swasta IT Al Fajar Tanjung Morawa, Indonesia, and identifies the factors that support and constrain its implementation. Using a qualitative descriptive design, data were collected through in-depth interviews, field observation, and document review involving ten purposively selected informants, namely the principal, vice principal for student affairs, guidance and counseling teacher, teachers, students, administrative staff, and parents. Guided by policy implementation theory, the study finds that gender mainstreaming is practiced mainly as a moral commitment to fair treatment rather than as a formal and measurable institutional policy. Although school actors generally support gender equality, implementation remains limited by the absence of technical guidelines, gender-responsive planning, dedicated budget allocation, and sex-disaggregated data. The analytical novelty of this study lies in its focus on a private secondary school, a setting that is often underexplored despite having different supervision patterns, institutional autonomy, and resource conditions from public schools. The findings show that private-school cases are important for understanding how national gender policy is translated unevenly at the micro-institutional level. Strengthening internal policy instruments, organizational capacity, and monitoring systems is therefore crucial for advancing sustainable gender-responsive school governance.
THE ROLE OF CUSTOMER SATISFACTION IN MEDIATING THE EFFECT OF PERCEIVED VALUE ON GOJEK CUSTOMER LOYALTY IN MEDAN CITY Siregar, Arifah Rakatasya; Fadillah, Risydah; Lubis, Rahmi
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1323

Abstract

The rapid expansion of app-based transportation services in Indonesia has intensified competition and increased customer switching, making loyalty a critical challenge for market leaders such as Gojek. This study investigates how perceived value influences customer loyalty and examines the mediating role of customer satisfaction among Gojek users in Medan City. A quantitative explanatory design was employed using an online survey administered from 6–20 November 2025. Data were collected from 375 respondents selected through purposive sampling and analyzed using PLS-SEM (SmartPLS). The findings show that perceived value positively and significantly affects customer loyalty (? = 0.350; p < 0.001) and strongly predicts customer satisfaction (? = 0.691; p < 0.001). Customer satisfaction also has a significant positive effect on loyalty (? = 0.553; p < 0.001). Mediation analysis confirms that customer satisfaction significantly mediates the relationship between perceived value and loyalty (?_indirect = 0.382; p < 0.001), indicating that the value–loyalty link is predominantly realized through satisfaction. The study reinforces the value–satisfaction–loyalty chain in digital service contexts and highlights that strengthening multidimensional perceived value—especially experiential and emotional components—can enhance satisfaction and sustain customer loyalty in highly competitive online transportation markets.
THE EFFECT OF ADVERSITY QUOTIENT ON WORKFORCE AGILITY WITH PERCEIVED ORGANIZATIONAL SUPPORT AS A MEDIATION VARIABLE Andriani, Andriani; Hardjo, Suryani; Patisina, Patisina
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1326

Abstract

This study aims to examine the effect of Adversity Quotient on Workforce Agility with Perceived Organizational Support as a mediating variable. The proposed hypothesis is that adversity quotient affects workforce agility in civil servants with perceived organizational support as a mediating variable. The population consists of 3,083 civil servants in the Pidie Jaya Regency government environment. The sample consisted of 253 civil servants, using cluster sampling technique. This study employed a quantitative method with three scales: workforce agility scale, adversity quotient scale, and perceived organizational support scale. In this study, each variable will be analysed or CFA (confirmatory factor analysis) will be conducted with a critical loading factor value of 0.7. The hypothesis testing was carried out using SmartPLS (Partial Least Square) version 3.0 software. The results indicate that (1) there is an effect of adversity quotient on perceived organizational support among civil servants, with a t-statistic value of 47.031 > 1.96 and a p-value of 0.000 < 0.05. (2) There is an effect of perceived organizational support on workforce agility among civil servants, with a t-statistic value of 20.249 > 1.96 and a p-value of 0.000 < 0.05. (3) There is an effect of adversity quotient on workforce agility among civil servants, with a t-statistic value of 43.291 > 1.96 and a p-value of 0.000 < 0.05. (4) There is an effect of adversity quotient on workforce agility among civil servants with perceived organizational support as a mediating variable, with a t-statistic value of 18.558 > 1.96 and a p-value of 0.000 < 0.05.
MARKETING COMMUNICATION STRATEGY FOR OIL PALM SEEDLINGS TO IMPROVE BRAND AWARENESS AT THE OIL PALM RESEARCH CENTER (PPKS) Azzahra, Zakiya; Sikumbang, Ahmad Tamrin
International Journal of Cultural and Social Science Vol. 7 No. 2 (2026): International Journal of Cultural and Social Science
Publisher : Pena Cendekia Insani

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53806/ijcss.v7i2.1372

Abstract

This study aims to analyze the marketing communication strategy of oil palm seedlings implemented by the Palm Oil Research Center (PPKS) in increasing brand awareness amidst agribusiness competition and the rampant circulation of illegal seedlings. This research is important because studies on marketing communications in the oil palm seed sector are still limited, while most previous studies have focused more on sales, general promotions, or marketing of consumer products, rather than on building brand awareness in the context of trust-based agribusiness. The study used a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. The research informants numbered six people consisting of PPKS management and consumers/users of oil palm seedlings. The results show that PPKS implements an integrated marketing communication strategy through online and offline channels, including the use of social media, the MySawit application, direct services, interpersonal communication, and education to farmers about the advantages of superior seedlings and the importance of purchasing through official channels. These findings indicate that PPKS brand awareness is not only shaped by the intensity of promotions, but also by the institution's credibility, the quality of educational messages, and long-term relationships with consumers. The contribution of this research lies in the affirmation that in the agribusiness sector, an effective marketing communication strategy is not only informative, but must be able to integrate education, trust, and institutional legitimacy to strengthen the brand's position in the market.

Page 45 of 62 | Total Record : 619

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