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BIP'S : Jurnal Bisnis Perspektif

BIP
Website

Published by Universitas Katolik Darma Cendika

ISSN : 19794932 EISSN : 27152596 DOI : 10.37477/bip

Core Subject : Economy,

Economics, Econometrics & Finance

BIPs Jurnal Bisnis Perspekti merupakan jurnal ilmiah yang diterbitkan oleh Fakultas Ekonomi Unika Darma Cendika Surabaya. BIPs Jurnal Bisnis Perspektif sebelumnya bernama Jurnal Darma Cendika Manajemen & Akuntansi, yang ditujukan terutama untuk mempublikasikan pemikiran, gagasan, hasil kajian, dan penelitian dari dosen Fakultas Ekonomi Unika Darma Cendika. BIPs Jurnal Bisnis Perspektif diterbitkan setiap 6 bulan sekali pada bulan Januari dan bulan Juli.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 246 Documents

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Sistem Pengendalian Internal Kas pada Klinik Utama Vincentius Kristus Raja Surabaya Anita Permatasari; Jeanne Asteria Wawolangi
BIP's JURNAL BISNIS PERSPEKTIF Vol 14 No 1 (2022): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

The internal cash control system is important in a business unit in the form of a health clinic, because the cash element is one of the liquid current property accounts that can be used to finance the operational activities of the Main Clinic Vincentius Kristus Raja Surabaya. Research methods used by researchers in analyzing data in the form of primary data with qualitative methods. This research approach is carried out phenomenologically conducted by researchers with the aim that researchers can observe directly the reality that occurs so that they can obtain accurate information. The data collection techniques used is an interview with the head of polyclinics and clinical operations staff. Researchersvisit the clinic for observation and documentation. The results of the first study showed that the internal control system was already running in accordance with established financial procedures. The second result of the study is that the cash receipt procedure has all gone through the registration section except the dental clinic section. The third study showed that the implementing function in the operation of The Main Clinic Vincentius Kristus Raja Surabaya performs the trap of storage functions, especially in the dental health services section. The latest research results show the need for periodic monitoring or monitoring by the foundation, so that operational implementation runs smoothly and in accordance with the elements of internal control and the main clinic objectives of Vincentius Kristus Raja Surabaya can be achieved.

Penerapan Text Network Analysis Dalam Menganalisis Pendapat Customer Product Patriot di Shopee Ignatius Adrian Mastan; Yohanes Wendy
BIP's JURNAL BISNIS PERSPEKTIF Vol 14 No 1 (2022): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

E-commerce has changed the buying and selling process and the way people interact via the internet. One company that uses e-commerce is PT Patriot Memory Indonesia. PT Patriot Memory Indonesia sells well-known computer peripherals, including the Solid State Drive (SSD). PT Patriot Memory Indonesia wants to analyze customer feedback regarding SSD products sold in e-commerce, namely Shopee by using Text Network Analysis (TNA) which is one part of social computing. Social computing is a science that focuses on social behavior and social contexts using computing systems. One of the tools of social computing, namely Text Network Analysis (TNA), is a research technique that focuses on identifying and comparing network relationships between words, sentences, and systems to model interactions that generate new knowledge or information. In this study, TextNetwork Analysis will show consumer perceptions through the feedback it provideson buyer reviews. The opinions expressed by consumers in buyer reviews can be analyzed so that they can connect each word and create associations of consumer perceptions of a product. Thus, it can be seen the aspects that must be addressed by the company to improve consumer perceptions. The problem analyzed is the development of social computing in analyzing big data. Can the company take advantage of this information so that they know the perceptions of their consumers through the information in the customer feedback at Shopee. Through Text Network Analysis in social computing, researchers will know the association of each word of consumer perception and can see the perception that has the highest degree of a product and see its relationship with other perceptions. This study looks at consumer perceptions of Patriot SSD products at Shopee. The results of this study can help provide customer feedback information to PT Patriot Memory Indonesia.

Reliability, Conformance Dan Perceived Quality Dalam Meningkatkan Kualitas Produk Erwin Setiawan; Christian Herdinata
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

This research aims to increase the dimensions of reliability, suitability, and the impression of quality in an effort to improve the quality of fish fillet products STB. The object of this research is Sumber Tujuh Berkat company. The subjects of this research are customers, similar companies, experts, and the owner. Using purposive sampling, seven informants chosen by researchers as informants. Primary data are taken based on the results of depth interviews and documentation to the informants. Secondary data is taken from STB’s company data, reference books, journals, and the Internet that can support this research. The data collection techniques used are in depth interview and documentation. In testing the validity of the data, the researcher uses triangulation techniques. The triangulation used is source triangulation. The sources used are customers, similar companies, experts, and STB’s owner. The result of this study is how to improve the quality of fish fillet STB’s products. This improvement was made on the dimensions of reliability, conformance, and the perceived quality of fish fillet STB’s products. The way to do is training the employees regarding the filleting process which is true to the knowledge of experts, STB need to replace old equipment with a fish fillet special equipment, STB need to cooperate to fish breeder so the materials purchased has a uniform size and weight, and STB needs to get permission from BPOM to impress the product quality can be improved in the eyes of consumers.

Evaluasi Implementasi Corporate Social Responsibilityuntuk Meningkatkan Kesejahteraan Masyarakat Dalam Bidang Pertanian Lilik Indrawati; Setiadi Alim Lim
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

This research aims to assess the effectiveness of the implementation of corporate social responsibility program of longan planting done by the farmers in Galengloh Village, Pacet Subdistrict, Mojokerto District, East Java Province. This corporate social responsibility program is intended to increase the income of the local community. The results showed that the corporate social responsibility program that is implemented having some problems, among others, not all communities have the land to grow crops longan, not all farmers have a strong interest in developing a plant longan, lack of guidance/counseling on how to plant and maintain good longan and there is no clear picture longan marketing at harvest. If there is not a good treatment for these constraints, possibly the goal of corporate social responsibility program to increase the income of the people will not be reached. This research also found several problems encountered by society that can be used as another corporate social responsibility program.

Pengaruh Harga Diskon Dan Persepsi Produk Terhadap Nilai Belanja Serta Perilaku Konsumen Sadana Devica
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

This study aims to determine the effect of price discounts and product perception of the value of shopping and buying behavior of consumers to the category of fashion products. The research was carried out in a department store located in the shopping center Tunjungan Plaza Surabaya. A total of 100 respondents were volunteers in this study, while the limits studied fashion product categories include apparel, handbags, footwear (shoes, slippers and sandals), as well as accessories (glasses, jewelery and hats). The results of this study indicate that the price discount hedonic effect on consumer spending. Similarly, the product may increase the perception variable hedonic shopping. Furthermore a positive effect was also shown in the variable perception of consumer products for the shopping utilitarian, hedonic and utilitarian shopping and have a positive influence on consumer buying behavior in a department store.

Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasaan Nasabah Bank Jatim Di Surabaya Gogi Kurniawan
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

Service quality dimensions give boost to customers in Surabaya, East Java Bank to establish strong bond with the services, which in turn is expected to provide satisfaction to customers. This study aimed to analyze the influence of service quality dimensions consisting of reliability, responsiveness, and empathy towards customer satisfaction Bank of East Java, Surabaya. This study used a sample of 60 respondents customers, further testing using multiple linear regression analysis, was tested by using the F-test and t-test. The results of this study indicate that simultaneous variable reliability, responsiveness and empathy has a positive and significant impact on customer satisfaction. While partially reliability, responsiveness and empathy positive and significant impact on customer satisfaction. While variable Responsiveness dominant and significant effect. Means three dimensions of service quality has an important role in helping the needs and desires of customers to receive excellent service of the best.

Pengaruh Manajemen Laba Terhadap Cost Of Equity Capital Nia Yuniarsih
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

The objective of this study is to examine the influence of earings management, to cost of equity capital. This study takes sample from 47 companies in the manufacturing sector at the Indonesia Stock Exchange (IDX), which were published in financial report from 2012-2013. The sample was determined based on the following criteria: (a) the annual report ended 31 December, and (b) book value of equity is positive. Earnings management were measured by Modified Jones Model and cost of equity capital was estimated by Capital Asset Pricing Market. The research hypotheses were tested using single regression. The results of this research show that earnings management had positive significant influence on cost of equity capital.

Analisis Segmentasi, Targeting Dan Positioning Melalui Program Siaran Pada Radio Mitra Batu Warter Agustim
BIP's JURNAL BISNIS PERSPEKTIF Vol 7 No 1 (2015): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

This research was caused by the changing environment and other supporting factors. The changing of business pattern of seller market to buyer market made a company has to adapt their need and changing behaviour. By having this base a company need to do market segmenting, targeting, and positioning with broadcast program in order to serve customers having different characteristics. This research aimed to find out how to apply segmenting, targeting dan positioning (STP) in Mitra 97.0 FM Radio of Batu City in determining the marketing strategy by considering STP. This research used also descriptive method drawing the execution of STP and the lack of the company in implementing STP. Form the analysis result done, Mitra 97.0 FM Radio of Batu City tried to serve the large market and divide its customers (listeners) in several segmenting variables. The applied marketing strategy was by developing products and promoting sales by personal selling, publishing, and advertising. In executing this strategy Mitra FM Radio of Batu hoped that it could be a radio having incisive segments and advertising media for products agree with the customers (listeners) segment concerned.

Pengaruh Pengawasan Dan Disiplin Kerja Terhadap Prestasi Kerja Karyawan Bagian Produksi Pada PT. Modern Surya Jaya, Divisi Pemancangan Krian-Sidoarjo Lilik Indrawati
BIP's JURNAL BISNIS PERSPEKTIF Vol 2 No 1 (2010): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

PT Modern Surya Jaya Divisi Pemancangan merupakan suatu perusahaan yang menjalankan aktivitasnya dalam hal pemancangan di darat maupun di laut. Penelitian ini lebih difokuskan pada bidang manajemen Sumber Daya Manusia (MSDM) yang dimana merupakan keseluruhan p(oses perencanaan, pengorganisasian, pengarahan dan pengawasan terhadap kegiatan pengadaan seleksi, pelatihan, penempatan" pemberian kompensasi, pengembffigffi, pengintegrasian, pemeliharaan dan pelepasan sumber daya manusia untuk tercapainya berbagai tujuan individu, masyarakat, pelanggan, pemerintah dan organisasi yang bersangkutan. Tujuan penelitian iru dilakukan untuk mengetahui bagaimana pengawasan dan disiplin kerja berpengaruh baik secara parsial maupun secara simultan terhadap prestasi kerja karyawan divisi pemancangan pada PT.Modern Surya Jaya Krian Sidoarjo. Berdasarkan hasil penelitian dengan menggunakan regresi linear berganda dapat diambil kesimpulan bahwa variabel pengawasan (X1) dan disiplin kerja (K2) secara simultan mempunyai pengaruh yang signifikan terhadap prestasi kerja (y) dimana Fr,it,ne > Ft*"r yaitu sebesar 33,677 > 3,252. Berdasarkan uji t diketahui bahwa pengawasan CXr) tidak mempunyai pengaruh yang signifikan terhadap prestasi kerja (y) dimana tr,it*e ( tt*"r yaitu sebesar -0,090 < 2,026, sedangkan disiplin kerja (X2) mempunyai pengaruh yang signifikan terhadap prestasi kerja (y) dimana thitune ) th6s1 yaitu sebesar 8,184 > 2,026. Berdasarkan perhitungan secara parsial diketahui bahwa variabel yang mempunyai pengaruh paling dominan adalah variabel disiplin kerja (X2) karena mempunyai nilai tnit*eyang paling besar dari variabel pengawasan (Xr).

Pengaruh Produk Pelayanan, Harga Dan Lokasi Terhadap Kepuasan Tamu Di Hotel JW Marriot Surabaya Nadia Jessica; Maria Istiningsih
BIP's JURNAL BISNIS PERSPEKTIF Vol 2 No 1 (2010): Januari
Publisher : Fakultas Ekonomi Universitas Katolik Darma Cendika

Untuk mebangun loyalitas konsumennya (Brand Loyalty), Hotel JW Mariott Surabaya mengkonversikan point menginap ke dalam bentuk peningkatan pelayanan seperti pemberian welcome drink, prioritas booking saat regular guest datang sehingga hal tersebut dapat membuat para tamu senang menginap di hotel ini dan mau datang dan menginap kembali dihotel JW Marriott Surabaya. Konsumen yang loyal dapat menjadi konsumen yang lebih baik lagi dan akan menggunakan produk atau jasa secara terus menerus dari perusahaan yang sama selain itu konsumen yang loyal tidak hanya menjadi dasar kuat bagi perusahaan tetapi juga mencerminkan potensi pertumbuhan perusahaan dimasa yang akan datang. Produk, pelayanan, harga dan lokasi ini dapat terlihat dari apa yang telah dihasilkan oleh hotel untuk membuat para konsumen merasa puas dan merasa nyaman dihotel ini. Harga yang diberikan memang setara dengan gelar yang di sandang oleh hotel ini yaitu "five star hotel", tetapi produk dan pelayanan yang diberikan kepada konsumen sangat sepadan dengan harga yang ada. Selain itu, hotel ini telah berusaha memberikan yang terbaik bagi para konsumennya dengan cara memberi harga promo yang masih dapat dijangkau oleh masyarakat lain serta dengan dibuatnya member bagi para konsumen yang loyal kepada hotel ini. Berdasarkan hal - hal tersebut diatas, peneliti ingin menganalisa lebih jauh tentang pengaruh produk, pelayanan, harga dan lokasi terhadap kepuasan tamu di hotel JW Marriott Surabaya.

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Home Page

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Contact Name
Lilik Indrawati

Contact Email
jurnalbips@ukdc.ac.id

Phone
+6288217266957

Journal Mail Official
jurnalbips@ukdc.ac.id

Editorial Address
Jl. Dr. Ir. H. Soekarno No. 201 Surabaya 60117

Location
Kota surabaya,

Jawa timur

INDONESIA

Abstract

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Lilik Indrawati

Contact Email jurnalbips@ukdc.ac.id

Phone +6288217266957

Journal Mail Official jurnalbips@ukdc.ac.id

Editorial Address Jl. Dr. Ir. H. Soekarno No. 201 Surabaya 60117

Location Kota surabaya, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Lilik Indrawati

Contact Email
jurnalbips@ukdc.ac.id

Phone
+6288217266957

Journal Mail Official
jurnalbips@ukdc.ac.id

Editorial Address
Jl. Dr. Ir. H. Soekarno No. 201 Surabaya 60117

Location
Kota surabaya,

Jawa timur

INDONESIA