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Golden Ratio of Mapping Idea and Literature Format
Published by Manunggal Halim Jaya
ISSN : -     EISSN : 27766381     DOI : https://doi.org/10.52970/grmilf
Core Subject : Economy, Science, Education, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Social Sciences
The Golden Ratio of Mapping Idea and Literature Format (GRMILF) is the first innovative journal in the world that collects and resumes prior research / recent studies. The Golden Ratio of Mapping Idea and Literature Format (GRMILF) aims to make it easier for global readers to get and read resumes from various summaries of research results concisely and clearly. Therefore, the Golden Ratio of Mapping Idea and Literature Format is expected to make it easier for scholars to find research gaps and target the SOTA (State-of-the-art) and novelty in their development. The scope of the article in the Golden Ratio of Mapping Idea and Literature Format (GRMILF) is multidisciplinary and (or) interdisciplinary expertise.The Golden Ratio of Mapping Idea and Literature Format (GRMILF) accepts various approaches in literature reviews (e.g., mapping literature, bibliometric, systematic literature review, etc.).
Arjuna Subject : Umum - Umum
Articles 28 Documents
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Search results for , issue "Vol. 6 No. 2 (2026): February - April" : 28 Documents clear
A Quantitative Study on the Effects of Perceived Enjoyment and Mobility on Perceived Ease of Use and User Satisfaction Swagesti DSE, Febyscilla; Hamid, Rahmad Solling; Hafid, H.
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.1938

Abstract

This study examines how perceived enjoyment and mobility influence perceived ease of use and user satisfaction with Bank Sulselbar's mobile banking application. Specifically, this research addresses two questions: (1) Do perceived enjoyment and mobility significantly affect perceived ease of use? and (2) Do these factors directly or indirectly influence user satisfaction through perceived ease of use? To answer these questions, a quantitative explanatory research design based on an extended Technology Acceptance Model (TAM) was employed. Data were collected from 200 active users of Bank Sulselbar mobile banking through an online questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 3.3.1. The results show that mobility has a strong positive effect on perceived ease of use and indirectly enhances user satisfaction through full mediation by perceived ease of use. In contrast, perceived enjoyment has a negative and significant effect on perceived ease of use and indirectly reduces user satisfaction. Moreover, perceived ease of use emerges as the most dominant determinant of user satisfaction, accounting for 70.1% of the variance. These findings indicate that functional accessibility plays a more critical role than hedonic experience in shaping user satisfaction in regional mobile banking services. From a practical perspective, this study provides important implications for banking practitioners, particularly regional banks. Improving system usability, simplifying navigation, and ensuring stable access across different usage conditions are more effective strategies for enhancing user satisfaction than emphasizing visual or entertainment features. Prioritizing ease of use can strengthen customer satisfaction, encourage continued use, and support financial inclusion by providing accessible digital banking services.
Determinants of User Satisfaction in BRImo Nuraini, N.; Hamid, Rahmad Solling; Jasman, Jumawan
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.1939

Abstract

This study aims to analyze the effects of psychological trust and service innovation on user satisfaction with the BRImo mobile banking application, with Perceived of usefulness serving as a mediating variable. Psychological trust is defined as users’ confidence in the security, reliability, and integrity of the application system, while service innovation refers to users’ perceptions of feature updates, service creativity, and the application’s ability to adapt to their needs.This research employs a quantitative approach by developing an extended Technology Acceptance Model (TAM). Data were collected through an online survey of 200 active BRImo users and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results indicate that psychological trust and service innovation have positive and significant effects on Perceived of usefulness. Perceived of usefulness also has a significant effect on user satisfaction. Furthermore, Perceived of usefulness partially mediates the relationship between psychological trust and user satisfaction, but does not mediate the relationship between service innovation and user satisfaction. These findings suggest that BRImo user satisfaction is influenced not only by the functional benefits of the application but also by users’ trust in system security and the directly experienced innovative features. Practically, this study highlights the importance of strengthening system security and reliability, as well as continuously developing service innovations to enhance mobile banking user satisfaction in Indonesia. Theoretically, this study enriches the development of TAM by integrating psychological and innovative factors within the context of digital banking.
Reducing Packaging Defects in Wheat Flour Production Using Soft Systems Methodology Maryani, Edna; Jaya, Pratama
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.1990

Abstract

Product packaging quality plays a crucial role in maintaining product safety, reducing rework, and sustaining company competitiveness. This study aims to reduce defects in 25 kg wheat flour packaging at PT. XYZ by identifying dominant defect types and analyzing their root causes. A Soft Systems Methodology (SSM) approach—an interpretive, systems-based framework used to analyze complex, unstructured problem situations—was applied to structure the problem, develop conceptual models, and propose improvements. Based on production data, 653 packaging defects were recorded. The dominant defects were packaging leakage at the seams (51.60%) and damage during loading (36.29%), representing 87.89% of total defects. Root cause analysis using Pareto and fishbone diagrams identified human factors, improper methods, and material quality as the primary contributors. Improvement proposals include selecting higher-quality thread, optimizing operator working schedules, providing ergonomic support tools, establishing loading limits, and strengthening SOP implementation. The implementation of these improvements is expected to reduce rework levels, improve productivity, and enhance packaging reliability.
Analysis of the Implementation of the Village Consultative Body (BPK) in Sakaq Tada Village, Mook Manaar Bulatn District, West Kutai Regency, Indonesia Raintung, Novita Kotjoob; Budiman, B.; Jumansyah, J.; Mulka, Sry Reski
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.1994

Abstract

The Village Consultative Body (BPK) is a representative institution of the community that plays an important role in village governance, particularly in discussing village regulations, channeling community aspirations, and supervising the performance of the village government. This study aims to analyze the implementation of the BPK's functions in Sakaq Tada Village, Mook Manaar Bulatn Subdistrict, West Kutai Regency, and to examine the compatibility between normative provisions and empirical practices in the field. This study uses a qualitative, descriptive-analytical approach. Data were collected through in-depth interviews, observations, and documentation of informants, including the BPK Chair and Members, Village Officials, village government officials, and the Head of the Neighborhood Association (RT). Data analysis was conducted inductively using Miles and Huberman's interactive analysis model, which includes the stages of data collection, data reduction, data presentation, and conclusion drawing. The results of the study show that normatively, the BPK has carried out its three main functions in accordance with applicable regulations. However, empirically, the implementation of these functions has not been fully optimal. The legislative function is still limited to discussing routine regulations; the supervisory function has not been carried out systematically; and the function of channeling community aspirations is often carried out through informal mechanisms. This condition is influenced by limited human resource capacity, minimal technical training, and suboptimal institutional working mechanisms at the BPK. This study concludes that strengthening the BPK's role requires increasing institutional and human resource capacity, as well as strengthening coordination between the BPK and village governments to support more effective and accountable village administration.
The Effect of Influencer Marketing on Purchase Intention: The Mediating Role of Influencer Credibility among Instagram and TikTok Users in Solo Raya Wiyoga, Ajietama Imam; Augtiah, Imfrianti
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2016

Abstract

The rapid growth of social media platforms has led firms to increasingly adopt influencer marketing as a strategic digital marketing approach to shape consumer behavior. This study aims to empirically investigate the influence of influencer characteristics namely expertise, trustworthiness, likability, information quality, and entertainment value on consumers’ purchase intention, with influencer credibility serving as a mediating variable. A quantitative research approach was employed using a survey method. Data were collected through an online questionnaire administered to 286 active Instagram and TikTok users in the Solo Raya region, Indonesia. The data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to examine the proposed research model and hypothesized relationships. The results reveal that all examined influencer characteristics have a positive and significant effect on influencer credibility. Moreover, influencer credibility is found to positively and significantly influence consumers’ purchase intention. The mediation analysis further confirms that influencer credibility plays a significant mediating role in the relationship between influencer characteristics and purchase intention. These findings highlight the crucial role of influencer credibility in strengthening the effectiveness of social media–based marketing strategies, particularly in driving consumers’ purchase intentions.
The Influence of User-Generated Content and Electronic Word of Mouth (e-WOM) on TikTok on Gen Z Purchase Intentions toward Ella Skincare Ningrum, Salma Talitha; Hayuningtias, Kristina Anindita
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2037

Abstract

The development of digital technology and the increasing use of social media among Generation Z has encouraged the use of marketing strategies based on User Generated Content (UGC). TikTok, as a popular social media platform, allows users to generate and share brand-related content, which then develops into Electronic Word of Mouth (e-WOM) through the process of interaction and information dissemination between users. The purpose of this study is to analyze how UGC and e-WOM contribute to increasing Generation Z's purchase intention for Ella Skincare products. This study uses a quantitative approach with a survey method of 160 Generation Z respondents who actively use TikTok and are familiar with Ella Skincare-related content. Data analysis was performed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The results show that UGC does not have a significant effect on purchase intention, while e-WOM has a positive and significant effect on purchase intention. These findings confirm that user-generated content is not yet able to directly drive purchase intention. However, user reviews play an important role in shaping consumer perceptions and influencing Generation Z's purchase intention in the digital era. This study reinforces the application of the Stimulus–Organism–Response (S-O-R) model in the context of digital marketing and provides practical implications for marketers in designing effective UGC to encourage e-WOM and increase consumer purchase intention.
Examining the Role of Customer Experience and Perceived Value in Driving Repurchase Intention: The Mediating Effect of Customer Satisfaction on KAI Access Users Putri, Septiana; Maskur, Ali
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2062

Abstract

This study examines the role of customer experience and perceived value in driving repurchase intention, with customer satisfaction as a mediating variable among KAI Access application users. Using a quantitative approach, the study surveyed 150 purposively selected respondents who had purchased tickets at least 3 times in the last 6 months. Data were analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) with SmartPLS. The results indicate that customer experience significantly affects customer satisfaction (β = 0.519; t = 5.048; p < 0.001), and perceived value also positively affects customer satisfaction (β = 0.338; t = 2.978; p = 0.003). However, customer experience does not significantly influence repurchase intention (β = 0.116; t = 0.866; p = 0.386), and customer satisfaction also shows no significant effect on repurchase intention (β = 0.265; t = 1.923; p = 0.055). In contrast, perceived value significantly influences repurchase intention (β = 0.375; t = 3.396; p = 0.001). Furthermore, mediation analysis confirms that customer satisfaction does not mediate the relationship between customer experience and perceived value toward repurchase intention. These findings suggest that in utilitarian digital transportation services, repurchase behavior is primarily driven by rational value considerations rather than emotional experience or satisfaction. In practice, PT Kereta Api Indonesia should prioritize improving functional value through efficient service features, pricing strategies, and system reliability to strengthen customer repurchase intentions.
The Role of Technology in Enhancing HR Compliance and Workforce Management: Implications for Organizational Agility and Employee Development Baharuddin, Andi Harnas
Golden Ratio of Mapping Idea and Literature Format Vol. 6 No. 2 (2026): February - April
Publisher : Manunggal Halim Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52970/grmilf.v6i2.2109

Abstract

This research aims to explore the role of technology in enhancing human resource (HR) compliance and workforce management, with a focus on organizational agility and employee development. The study adopts a qualitative approach, employing a comprehensive literature review to synthesize existing research on integrating technological tools, such as artificial intelligence (AI), cloud computing, and data analytics, into HR practices. By analyzing a range of scholarly articles, case studies, and industry reports, the study investigates how technology has reshaped HR compliance processes, improved decision-making, and fostered a more agile, resilient workforce. The research reveals that technological solutions have significantly automated compliance tasks, reduced human error, and enhanced real-time monitoring of labor law compliance. Additionally, integrating AI-driven recruitment tools, employee performance systems, and digital learning platforms has proven effective in improving workforce management and supporting continuous employee development. The findings suggest that organizations adopting technology in HR functions are better equipped to respond swiftly to regulatory changes, optimize workforce productivity, and enhance employee satisfaction. This study highlights the growing importance of technology in achieving sustainable HR practices that contribute to long-term organizational success.

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