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Management Science Research Journal
Published by PT Larva Wijaya Penerbit
ISSN : 28284216     EISSN : 28284216     DOI : https://dx.doi.org/10.56548/msr
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
The Journal of Management Science Research (MSR) is an International Journal which has committed to publishing empirical and theoretical research articles, that have a high impact on the management field as a whole. The journal encourages new ideas or new perspectives on existing research. The journal covers such areas as: Business / Management Organizational behaviours Human resource management Organizational theory Entrepreneurship Accounting or Finance Review Issues are published on February, May and October. These issues include widely read and widely cited collections of articles in the field of management and have become a major resource for management research. The Review Issues cover a broad range of topics from a wide range of academic disciplines, methodologies, and theoretical paradigms
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 132 Documents
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Work Engagement and Work Experience as Determinants of Bus Driver Performance at PO Menggala Garuda Lokatara on the Surabaya–Malang Route Ardiyansyah, Rangga; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.166

Abstract

The objective of this study is to assess how work engagement and past work experience affect the performance of bus drivers at PO Menggala Garuda Lokatara on the Surabaya–Malang route. The research applied a quantitative design with a total of 44 bus drivers as respondents, all of whom operate along the Surabaya–Malang line. The responses collected via questionnaires were analysed using the PLS-SEM approach with the aid of SmartPLS software. A total sampling method was applied, encompassing all 44 participants in the study. It was found that driver performance is positively affected by work engagement as well as by work experience, with both effects being significant. These outcomes emphasize the critical role of employee engagement and accumulated experience in enhancing both the efficiency and overall performance of bus drivers.
The Influence of Workload, Burnout, and Interpersonal Communication on Employee Performance in the Terminal Operations Division of PT Berlian Jasa Terminal Indonesia Zukmarini, Shabila Dhania; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.167

Abstract

The growth of the service industry is highly dependent on the quality of human resources, as they serve as strategic assets in achieving effective and optimal performance. To support organizational goals, service companies must foster a conducive work environment. This study examines the effects of workload, burnout, and interpersonal communication on employee performance in the Operations Division of PT Berlian Jasa Terminal Indonesia. Using a quantitative approach with saturated sampling of 50 employees, data were collected through questionnaires and analyzed with Partial Least Square Structural Equation Modeling (PLS-SEM) via SmartPLS 4. The results show that workload and burnout have negative and significant effects on performance, while interpersonal communication has a positive and significant effect. This indicates that effective workload management, prevention of burnout, and the enhancement of interpersonal communication play a significant role in optimizing employee performance within the operational environment of Berlian Terminal, which requires intensive coordination and consistent port service delivery.
The The Role of Job Satisfaction Mediation in the Relationship between Compensation and Organizational Commitment in Security Outsourcing PT XYZ Tiara Wigunastika; Hesty Prima Rini; Ayundha Evanthi
Management Science Research Journal Vol. 4 No. 3 (2025): August 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i3.169

Abstract

This study aims to examine the effect of compensation on organizational commitment with job satisfaction as a mediating variable. A quantitative method was used to obtain objective empirical data, with respondents as many as 51 outsourced employees (security) at PT XYZ. Data collection was carried out through a questionnaire, then analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. The results showed that compensation has a positive and significant influence on organizational commitment. In addition, job satisfaction was shown to significantly mediate the relationship between compensation and organizational commitment. This suggests that adequate compensation can increase job satisfaction, which in turn strengthens commitment to the organization. These findings emphasize that companies need to pay attention to the quality of compensation and working conditions to maintain loyal and productive employees.
The Influence of Leadership and the Implementation of Occupational Safety and Health (OSH) on the Performance of Construction Employees Putri Az Zahra, Ghefi Amellia; Rini, Hesty Prima
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.177

Abstract

The intensifying nature of business competition compels organizations to enhance employee performance through effective leadership and the systematic implementation of occupational safety and health (OSH) practices. This research aims to examine the impact of leadership and OSH implementation on the performance of field construction employees at CV. XYZ. A quantitative research design was adopted, with data collected using a five-point Likert-scale questionnaire. The study involved a population and sample comprising all 42 field construction employees of CV. XYZ, selected through a saturated sampling technique. Data were analyzed using (PLS-SEM) technique, supported by the SmartPLS software. The study reveal that both leadership and OSH implementation exert a positive and significant influence on employee performance. These results underscore that effective leadership and consistent adherence to OSH practices are crucial in enhancing the performance of field construction employees.
The Effect of Workload and Work Stress on Turnover Intention Among Production Employees Maretha Pingkan Ardana; Hesty Prima Rini
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.179

Abstract

Human resources are crucial to a company's success and smooth operation. In order to retain quality employees, create a conducive work environment, and improve employee welfare, companies must implement effective resource management strategies that reduce turnover intentions. This study aims to analyze the effect of workload and work stress on turnover intentions at PT. XYZ. A quantitative approach involving 63 production employees was used, obtained through saturated sampling techniques. Data were collected by distributing questionnaires and analyzed using partial least squares structural equation modeling (PLS-SEM) with SmartPLS software. The results reveal that workload has a positive and significant effect on turnover intention. Additionally, work stress positively and significantly affects turnover intention. These findings suggest that the greater the workload, the greater the likelihood that employees will leave the company. Similarly, work stress, or pressure due to role demands, is the dominant factor in experiencing work stress and increasing turnover intention.
The THE INFLUENCE OF FINANCIAL LITERACY, FINANCIAL ATTITUDE, AND INCOME ON FINANCIAL MANAGEMENT BEHAVIOR AMONG MSME ACTORS IN SIDOWUNGU VILLAGE, GRESIK REGENCY Fitriana, Divany Ade; Takarini, Nurjanti
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.181

Abstract

Financial management behavior is an individual's ability to manage, which includes planning, budgeting, auditing, controlling, managing, sourcing, and storing daily financial funds. This study aims to analyze the influence of financial literacy, financial attitude, and income on financial management behavior among Micro, Small, and Medium Enterprises (MSMEs) actors in Sidowungu Village, Gresik Regency. This research uses a quantitative approach; the population in this study consists of MSME actors in Sidowungu Village, Gresik Regency. The sample used in this study consisted of 80 respondents, determined using a non-probability sampling technique with a saturated sampling method. Data were collected through questionnaire distribution and analyzed using Structural Equation Modeling (SEM) with the assistance of Partial Least Squares (PLS). Research results indicate that financial literacy, financial attitude, and income affect the financial management behavior of SMEs. There is a relationship where higher financial literacy, positive financial attitudes, and more stable income tend to lead to more orderly cash flow management, transaction recording, and effective financial planning.
The Influence of Digital Marketing and Electronic Word of Mouth (E-WOM) on Purchasing Decisions for Wardah Lipstick Product in Surabaya Mutma'innah, Lail Nasru; Soebiantoro, Ugy
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research is intended to analyze the influence of digital marketing and e-WOM on purchasing decisions of Wardah Lipstick products in Surabaya. The research adopted a quantitative method with a causal associative design. Primary data was sourced from 98 respondents using an online questionnaire and purposive sampling. The Data were examined through the Partial Least Square (PLS) method with SmartPLS software, including both outer model and inner model assessments. Findings reveal that digital marketing had a favorable and significant impact on consumer purchase decisions, with accessibility identified as the most dominant indicator. Furthermore, e-WOM also affects buying behavior in a positive and significant manner, with valence of opinion serving as the dominant indicator. These results highlight that the combination of effective digital marketing strategies and positive consumer reviews can strengthen consumer purchasing decisions toward local cosmetic products.
The Effect of Advertising, Product Quality, and Brand Image on Repurchase Interest for Samsung Smartphones in Surabaya Maulidiyah, Akhmadah; Soebiantoro, Ugy
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The increasingly competitive smartphone industry in Indonesia has prompted companies to innovate in advertising, product quality, and brand image to boost consumer repurchase interest. This study was conducted to analyze the contribution of these three factors to the repurchase interest in Samsung smartphones in Surabaya. This study employed a quantitative approach using a purposive sampling technique with 114 respondents. Data were collected via an online questionnaire. The criteria for respondents included being at least 17 years old, having used a Samsung smartphone for at least one year, and being a resident of Surabaya. The data analysis was performed using the Partial Least Square (PLS) method to test for validity, reliability, and hypotheses. The research results indicate that advertising and brand image have a positive and significant effect on repurchase interest. In contrast, product quality was found to have a positive but not significant effect on repurchase interest.
The Influence of Influencer Marketing and Online Customer Review on Purchasing Decision Mediated by Brand Image : A Study on Nivea Suncare Consumers among Students of Sultan Ageng Tirtayasa University Putri; Meutia; Nupus, Hayati
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

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Abstract

This study aims to empirically examine the influence of influencer marketing and online customer reviews on purchase decisions of Nivea suncare products, with brand image serving as a mediating variable. A quantitative descriptive method was employed by distributing questionnaires and reviewing related literature. A total of 170 undergraduate students from Sultan Ageng Tirtayasa University (cohorts 2021–2024) were selected using purposive sampling. Data were analyzed using Structural Equation Modeling (SEM) with the assistance of SmartPLS 4 software. The findings indicate that influencer marketing has a positive and significant effect on both brand image and purchase decision. Meanwhile, online customer reviews positively influence brand image but do not directly affect purchase decisions. Furthermore, brand image is proven to have a positive and significant impact on purchase decisions and mediates the relationship between influencer marketing, online customer reviews, and purchase decisions. These results highlight the strategic importance of brand image in strengthening the effectiveness of digital marketing practices.
ANALYSIS OF EMPLOYEES TURNOVER INTENTION AT HIKMAH FOOD PT HIKMAH SEJAHTERA Dwiky Nugraha, Ferdiansyah; Santoso, Bowo
Management Science Research Journal Vol. 4 No. 4 (2025): November 2025
Publisher : PT Larva Wijaya Penerbit

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56548/msr.v4i4.185

Abstract

The objective of this research is to investigate and evaluate how employee turnover intention PT Hikmah Sejahtera is impacted by job motivation and compensation. A quantitative method was used, applying a census sampling technique to a population of 50 employees permanent and contract staff. The data was gathered by a questionnaire, and the Partial Least Square (PLS) method was used for analysis. Analysis's findings demonstrate that employee turnover intention is significantly impacted negatively by remuneration. Conversely, work motivation showed a negative, but not significant, influence. The implication is that compensation serves as a stronger predictor, where a substantial increase in compensation is capable of mitigating turnover intention. Meanwhile, although work motivation is an important variable, an increase in compensation is more effective in reducing employees' desire to leave the organization. Therefore, the company is recommended to revitalize elements of work motivation and ensure a fair and competitive compensation system to minimize turnover intention.

Page 12 of 14 | Total Record : 132

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