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Proceeding of the International Conference on Family Business and Entrepreneurship (ICFBF)
Published by President University
ISSN : -     EISSN : 26203863     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
International Conference on Family Business & Entrepreneurship (ICFBE) is a scientific international conference driven by the livelong aspiration of President University as a center of excellence, especially in the field of family business and entrepreneurship. The conference is organized by the Faculty of Business at President University with the aim of gathering researchers and practitioners to critically share and discuss the latest empirical, conceptual, as well as theoretical findings and trends in a demanding topic. The ICFBE has been held six times from 2017 to 2022. It has succeeded in bringing together researchers and practitioners from various countries over the past five years. The papers presented at ICFBE have been published in various scientific publication outlets both on a national scale in Indonesia and international wide. This website presents the online proceeding of the ICFBE. All papers published in this proceeding have gone through a rigorous peer-review process and scientific principles.
Arjuna Subject : Ilmu Ekonomi, Ekonometrika dan Keuangan (semua kategori) - Ilmu Ekonomi, Ekonometrika dan Keuangan (Lain-Lain)
Articles 244 Documents
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ONLINE SELLING: EFFICACY, SELLERS’ MARKETING STRATEGIES, AND CONSUMERS’ BUYING BEHAVIOR Javier, Jayram B.
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5716

Abstract

The advent of online selling in Capiz has revolutionized the operations of local businesses by offering a platform to exhibit products to the global market, thereby promoting economic development in the province. This research study sought to determine the effectiveness of online selling, the marketing methods employed by sellers, and the buying behavior of consumers. This study used a descriptive correlational research design to gather information. The study included a total of 110 online consumers and 15 online sellers in the province of Capiz. The participants were selected using purposive sampling. A researcher-made survey questionnaire and interview guide were used in this study. The data were analyzed and interpreted using the percentage, mean, and Pearson r. The findings of the study showed that the level of efficacy of online selling as a whole and in terms of accessibility, convenience, price, product selection, and customer reviews was very effective. Moreover, the level of the sellers’ marketing strategies was very effective. However, the overall level of consumers’ buying behavior was moderately good. Consequently, when categorized according to socio-demographic profile namely, age, sex, civil status, highest educational attainment, and monthly income, consumers’ buying behavior was average. Lastly, a low relationship but significant was observed between the efficacy of online selling and consumers' buying behavior.
DRIVING ORGANIZATIONAL TRANSFORMATION BY LEVERAGING LEAN TO OPTIMIZE EFFICIENCY: A PEOPLE, CULTURE, AND SYSTEM APPROACH AT A PRINTING COMPANY IN INDONESIA Permana, Iman; Ginting, Valentina Boru
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5602

Abstract

The manufacturing industry has undergone a remarkable transformation in recent years, driven by the increasing demand for high-quality products that can be delivered quickly and efficiently. This change results from the growing demand for high-quality goods that can be delivered promptly and effectively. Manufacturers are under tremendous pressure to increase operational effectiveness, cut production costs, react quickly to consumer demands, and preserve a competitive edge as the world's marketplaces become more competitive Lean manufacturing has become a potent methodology for achieving operational excellence and fostering continuous improvement within firms as a response to these difficulties. Lean manufacturing has been widely adopted and is beneficial in reducing non-value-added activities and waste in both the industrial and service sectors. Over processing, overproduction, high inventory, waiting times for personnel or materials, motion, defects, and wasteful transportation are the seven waste categories recognized by lean manufacturing. Due to their emphasis on achieving zero waste and adding value for customers, lean management approaches have become well-known on a global scale. According to earlier studies, successfully implementing lean practices provides substantial advantages, such as waste reduction, cost savings, enhanced quality, increased customer satisfaction, and improved efficiency.However, implementing lean practices has been a challenging journey for many organizations, with the desired results often being more attainable organizations confront challenges in fully optimizing their implementation. Despite the benefits associated with lean manufacturing, a phenomenon exists wherein numerous businesses need help to adapt to and sustain lean principles, resulting in only about 10% of companies effectively adopting a lean manufacturing approach. Lean practice implementation is a complex process that depends on several key success factors.PT XXX, which operates within the packaging and printing industries, has implemented Lean principles to enhance organizational efficiency. However, the current implementation of Lean at PT XXX is encountering difficulties in realizing its intended objectives. This challenge is evident through the persistent existence of non-value-added activities within the organization, consuming valuable resources such as time, effort, and materials, yet failing to contribute value to the final product and customer satisfaction. This also correlates with an increasing number of customer complaints. In 2020, there were 48 customer complaints; in 2021, there were 59 customer complaints; and in 2022, there was a significant increase of about 95% compared to the previous year. This indicates that the implementation may still need to be optimized.This research investigates lean practices within PT XXX its focus is on uncovering the factors influencing the optimization of lean processes, and driving operational efficiency. One of the approaches is Human Resource Management principles. The research delves into the impacts of people participation, organizational culture, and an effective system. By examining these aspects, the study provides valuable insights for businesses aiming to refine their lean methodologies to increase the efficiency of the organization. Utilizing a quantitative approach, this study involved a total of 250 respondents as the samples, selected based on the Slovin formula. The data were analyzed using Microsoft Excel, SPSS v.26, and SmartPLS 4.0 tools with the PLS-SEM analysis method. The study found the positive influence of people, culture, and systems in optimizing lean implementation. Firstly, engaging people as active participants is pivotal for successful lean implementation, fostering a culture of continuous improvement. Secondly, a supportive organizational culture is crucial for sustaining lean transformation through collaborative environments and ongoing improvement efforts. Thirdly, effective systems and processes, including integrating KPIs aligned with strategic goals, promote visibility and accountability, facilitating continuous improvement). Lastly, implementing Lean principles effectively reshapes organizational operations and culture, enhancing efficiency and quality. Organizations can enhance lean implementation by focusing on key strategies. This finding highlights the fundamental role of human capital in driving organizational improvement through lean principles. The result of this study can guide PT XXX and other similar organizations towards optimized lean implementation, fostering a culture of continuous improvement and achieving enhanced operational performance in the dynamic landscape of modern manufacturing.
Fostering Creativity and Innovation: A Study of Bachelor of Science in Hospitality Management Faculty in the West Visayas State University System Mapa, Ma Nellie; Jocson, Joy D; Oquendo, Ann Cristine
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5660

Abstract

This descriptive research design examined the level of creativity and innovation in the teaching practices of Bachelor of Science in Hospitality Management faculty within the West Visayas State University System for the Academic Year 2022-2023.The respondents were the total enumeration of 55 faculty members from among the Main Campus and Satellite Campuses of the whole university system.  A researcher-made instrument was used in gathering the data. The instrument underwent validation using Cronbach alpha. Descriptive statistical tools, frequency count and percentage were used to describe profile of the respondents while mean was used to describe the level of creativity and innovativeness. Non-parametric Mann Whitney U test and Kruskall Wallis H test were used to determine for differences and Spearman Rho was used to determine the relationship among creativity and innovativeness set at .05 level of significance.Results revealed that business and hospitality management faculty of WVSU were very highly creative and very highly innovative. There were no significant differences in the level of creativity, in terms of age, sex, civil status, educational attainment, academic rank, length of service and campus. There were no significant differences in the level of innovativeness of faculty members in terms of age, sex, civil status, educational attainment, academic rank, length of service and campus. There were significant differences in the level of creativity and innovativeness in terms of sex. There were significant differences in the level of creativity and innovativeness in terms of civil status. The level of creativity has significant positive influence on innovativeness of the business management faculty of the West Visayas State University.
IMPACT OF SERVICE QUALITY ON BUSINESS OWNERS’ SATISFACTION AT BUREAU OF INTERNAL REVENUE DISTRICT OFFICE NO. 99, MALAYBALAY CITY, BUKIDNON D. Celendro, Rizza; A. Gales, Kathrina Marie; P. Palomo, Jennycel; A. Bonifacio, Michael Bonn
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5679

Abstract

This study aimed to assess the impact of service quality on business owners’ satisfactionat the BIR District Office No. 99, Malaybalay City, Bukidnon. The study was anchoredto the theory of service quality and customer satisfaction. The study used a descriptive-correlational research design, survey questionnaire, percentage, mean, Pearsoncorrelation coefficient, and one-way ANOVA. Results showed that the majority ofrespondents were females between the ages of 26 and 40, and the majority were self-employed, married, and had a college degree. Business owners’ satisfaction with theservice quality provided regarding tangibility, reliability, assurance, and overallservice quality is high. On the other hand, business owners are neutral towards servicequality regarding responsiveness and empathy. Also, a moderately positive correlationexists between service quality dimensions regarding responsiveness, reliability,empathy, assurance, overall service quality, and the business owner’s satisfaction.Meanwhile, there is a weak positive correlation between the service quality dimensionregarding tangibility and business owner’s satisfaction. There was a significantdifference in the business owners’ satisfaction when respondents were grouped basedon occupation and highest educational attainment. Furthermore, this studyrecommends that the tax office in Malaybalay City, Bukidnon needs to improve the levelof service quality offered in terms of responsiveness and empathy to improve the levelof satisfaction of their customers.Keywords: business owners’ satisfaction, service quality, SERVQUAL
FACTORS INFLUENCING RETENTION OF REMOTE EMPLOYEES AT PLACEMENT INTERNATIONAL Purba, Wynona Sheehan; Kumar, Suresh
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5695

Abstract

This study aims to explore and analyse the factors influencing the retention of remote employees, focusing on the role of a supportive remote work environment, organizational commitment, person-organization fit, and work fulfilment. The research seeks to understand how these variables interact and contribute to long-term employee retention within a remote work setting. By examining these relationships, the study provides valuable insights into the dynamics of remote work environments and their influence on organizational stability and employee satisfaction. A quantitative research design was employed, with data collected through an online survey distributed via Google Forms to remote employees at Placement International. Data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with Smart PLS 3. The findings reveal that a supportive remote work environment positively influences organizational commitment, person-organization fit, and work fulfilment. Additionally, organizational commitment and work fulfilment are shown to positively impact remote employee retention, while person-organization fit does not directly influence retention. This research offers actionable insights for companies employing remote workforces, highlighting the importance of fostering a supportive work environment to enhance employee commitment and fulfilment, which are critical for improving retention rates. These findings can guide HR policies and remote work strategies to ensure long-term workforce stability. The study contributes to understanding how remote work environments can be optimized to improve the quality of life for employees by focusing on factors that enhance their work experience and overall well-being, which is especially relevant in the growing shift toward flexible work arrangements. This research is pioneering in its investigation of remote employee retention, incorporating the variables of supportive work environment, organizational commitment, person-organization fit, and work fulfilment. Furthermore, it is the first to study these relationships within the context of Placement International, offering a novel contribution to both academic literature and business practice.
COMPARATIVE ANALYSIS OF SUPPLY CHAIN RESILIENCE IN THE AIRCRAFT INDUSTRY: A CASE STUDY OF BOEING AND AIRBUS Yaofei, Li; Saptari, Adi; Hanafiah, Hally; Halim, Isa
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5711

Abstract

Boeing and Airbus are the leading companies in the aircraft industry and both of these companies compete in dominating the global market for commercial airplanes. Boeing is an American Multinational aircraft manufacturer while Airbus is a European multinational aircraft manufacturer. The objective of this paper is to analyze and compare the supply chain resilience of two major aircraft manufacturers, Boeing and Airbus. This comparison includes comparing their response to global disruption such as covid-19 pandemic, component shortage, trade tensions, and political tensions. To compare the global supply chain of Boeing and Airbus, this paper uses the Supply Chain Resilience Framework as a tool of analysis. Supply Chain Resilience Framework is a model to analyze supply chain resilience including principles of redundancy, flexibility, visibility, and collaboration to evaluate how each company manages disruptions. This paper used the qualitative research method by reviewing previous literature. The data collection will be done through reviewing previous researches, journals, articles, official reports, official website of Boeing and Airbus, and any other related resources. Through this comparison using the Supply Chain Resilience Framework, this research presents the research findings, highlighting identification of Key Resilience Strategies and Comparative Analysis of Resilience Factors between Boeing and Airbus. This comparative analysis on the resilience in the supply chain of Boeing versus Airbus emphasizes different strategies and practices each company has implemented to deal with global disruption.
THE PATH TO ENTREPRENEUR: UNDERSTANDING THE FACTORS BEHIND ENTREPRENEURIAL INTENTION Simanjuntak, Salomo Michihiro; Komalasari, Farida
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5643

Abstract

Indonesia's entrepreneurship ratio in 2022 is 3.18% of Indonesia's total population.  This figure is lower than Thailand (4.2%), Malaysia (4.7%), and Singapore (8.7%).  Meanwhile, the Ministry of Cooperatives and MSMEs targets the entrepreneurship ratio in 2024 to increase to 3.95%. To achieve this target, appropriate strategy formulation is required.  In order to develop this strategy, policy maker needs information about the factors that influence Indonesian entrepreneurial intention.  Therefore, research is needed on the factors that influence Indonesian entrepreneurial intention.  This research analyzes factors of Indonesian entrepreneurial intention, those are entrepreneurial self-efficacy, entrepreneurship education, risk-taking propensity, and internal locus of control with self-efficacy as mediating variable. Using a quantitative approach, this research gathers data from 138 aspiring entrepreneurs, which are selected by using snowball sampling.  Structural Equation Modelling – Partial Least Square (SEM-PLS) is used to test the hypoyhesis.The results indicate that risk-taking propensity does not significantly impact entrepreneurial intention, whereas entrepreneurial self-efficacy, entrepreneurship education, and internal locus of control are significantly impact entrepreneurial intention.  Moreover, entrepreneurial self-efficacy partially mediates the influence of entrepreneurship education toward entrepreneurial intention. These findings highlight the importance of self-efficacy and educational support in influencing Indonesian entrepreneurial intention. From a practical standpoint, to increase Indonesian entrepreneurial intention, enhancing self-efficacy by setting clear goals, maintaining perseverance, and focusing on critical tasks are recommended. Additionally, fostering an internal locus of control and leveraging comprehensive entrepreneurship education are crucial for supporting entrepreneurial ambitions. Governments and educational institutions should provide both theoretical and practical resources to better cultivate entrepreneurial skills.  This research offers valuable insights into the factors affecting entrepreneurial intention, enriching the understanding of how to effectively support new business ventures to increase the entrepreneurship ratio in Indonesia.
FINANCIAL LITERACY AS TECHNOLOGICAL ACCELERATION IN INVESTMENT DECISIONS FOR GENERATION Z IN INDONESIA Pratama, Novi Solomasi; Purwanto, Purwanto
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5655

Abstract

The purpose of this study is to examine the determinants of investment decisions with financial literacy as an mediating variable. By focusing on the aspects of technology ease, emotional intelligence, financial self-efficacy, and financial risk tolerance, this study determinants that guide investment decisions. In addition, financial literacy is integrated as an intervening variable to understand how financial understanding can mediate the relationship between the determinants and investment decisions. This approach provides a more in-depth and contextual insight into the dynamics of investment decision-making among the heterogeneous Generation Z. This study chose Jabodetabek, Indonesia as the focus location because this metropolitan area reflects the investment diversity of Generation Z who live in dynamic urban areas. Employing a quantitative approach, the study collected primary data through questionnaires from 118 individuals. Data analysis employed Structural Equation Modeling with Partial Least Squares (SEM-PLS), classical assumption tests, and hypothesis testing (F-test and T-test), alongside the determination of coefficients (R-square). The study found that emotional intelligence, financial literacy, and financial self-efficacy have a significant influence on investment decisions, while financial risk tolerance and technology ease have an insignificant influence. The study concludes that the influence of technology ease, emotional intelligence, financial self-efficacy, financial risk tolerance, and financial literacy can explain 66.90% of investment decisions.
BUSINESS FEASIBILITY STUDY OF ROEMAH PEMPEK Oktavianolita, Larasati; Sutedjo, Sonny V
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5673

Abstract

As an archipelago with diverse cultural and culinary riches, Indonesia has the same challenge in terms ofefforts to maintain traditional foods in the modern era. Roemah Pempek began introducing Palembangpempek through this food stall and trying to maintain all culinary traditions in Indonesia. A recent studyin 2021 proved that 87% of the population agreed and preferred local specialties. King et al.'s opinionfinding out, customers come to the pempek factory and see various pempek sold at the stall.Roemah Pempek aims to provide the best services at an affordable price while ensuring the excellent qualityof the food. The commitment to quality and authenticity of the food is the primary professional value thatensues in the desire to provide customers with a satisfactory culinary experience. Through commitment toexcellence, Roemah Pempek seeks to preserve and promote the authenticity of pempek in the face of thespread of the modern culinary industry.Keywords: Indonesia, Traditional cuisine, Pempek, Palembang
SHOPPERTAINMENT UNVEILED: THE IMPACT OF TIKTOK SHOPPING RECOMMENDATION VIDEOS ON CONSUMER BEHAVIOR OF YOUTH Ezekiel U, Manuel; Allex P., Salmo; James L., Sandalan; Andrea Irish P., Villanueva
Proceeding of the International Conference on Family Business and Entrepreneurship 2024: PROCEEDING OF 8TH INTERNATIONAL CONFERENCE ON FAMILY BUSINESS AND ENTREPRENEURSHIP
Publisher : President University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33021/icfbe.v0i0.5690

Abstract

This study explores the impact of TikTok Shopping Recommendation Videos on the Consumer Behavior of Youth (ages 20-24). TikTok, a rapidly growing social media platform, has become a popular discovery tool for consumers due to its diverse shopping recommendation videos, known as "Shoppertainment." Convenience and snowball sampling methods were used, and a survey questionnaire was administered to 100 TikTok users in Barangay Addition Hills, Mandaluyong City. The results show that TikTok significantly influences consumer behavior regarding actions, decisions, product satisfaction, and repurchase intention. Consumers recognize the usefulness of TikTok Shopping Recommendation Videos for discovering new items, making purchase decisions, and appreciating their visual appeal. Respondents trust businesses, content creators, and influencers, impacting their shopping decisions. Prioritizing brand and content creator/influencer suggestions, trending items, and product safety and compliance are essential factors driving repeat purchases. Negative experiences can significantly affect consumers' inclination to repurchase, potentially leading to a loss of trust. This study sheds light on TikTok's profound influence on the behavior of young consumers and provides valuable insights for businesses and marketers seeking to leverage this platform for effective consumer engagement and marketing strategies.

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