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Liem Gai Sin
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journal.ijabim@gmail.com
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+62341366222
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journal.ijabim@gmail.com
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AIBPM Publisher JL. Kahuripan No. 9 Hotel Sahid Montana, Malang, Indonesia Phone: +62341366222
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Jawa timur
INDONESIA
International Journal of Applied Business and International Management
Published by AIBPM Publisher
ISSN : 26147432     EISSN : 26212862     DOI : https://doi.org/10.32535/ijabim
The International Journal of Applied Business and International Management (IJABIM) is a peer-reviewed journal that provides a platform for scholars, professionals, and policymakers to share pioneering research in international business, management, and economics. Published quarterly, the journal adopts a multidisciplinary approach, promoting diverse perspectives and the dissemination of impactful ideas within the global academic community. It welcomes submissions on a wide range of topics, including marketing, finance, system information management, business ethics, entrepreneurship, global business, consumer behavior, information technology management, change management, business information systems, cost management, and other related fields.
Articles 508 Documents
Service Quality Dimension and Customers' Satisfaction: An Empirical Study of Tesco Hypermarket in Malaysia Padmalini Singh; Ranjith PV; Nuramalin Fathihah; Daisy Mui Hung Kee; Nuralina Nuralina; Nurdiyanah Nurdiyanah; Nursyahirah Nursyahirah
International Journal of Applied Business and International Management Vol 6, No 3 (2021): December 2021
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (259.63 KB) | DOI: 10.32535/ijabim.v6i3.1333

Abstract

With the rapid growth of the hypermarket industry in Malaysia, it is hard to investigate customers' preferences towards a particular hypermarket. Increasing competition is shrinking the customer base further. Tesco Hypermarket has been one of the leading hypermarkets in Malaysia for years. This study investigates the customers' satisfaction towards the service quality dimension of the Tesco Hypermarket in Malaysia. In this study, the service quality of tangibles, reliability, responsiveness, assurance, and empathy are employed. The process of evaluating service quality was performed quantitatively, with a total of 300 customers participating in our questionnaire. A SERVQUAL questionnaire has been structured to measure the impact of service quality dimensions on customer satisfaction. The study’s findings suggest that all the gap scores are negative, explaining that the expectation of customer satisfaction regarding the hypermarket is higher than their perception.
The Belt and Road Initiative’s impact on Textile and Clothing Supply Chains in Asia: Views from Hong Kong Industrial Stakeholders Man Hin Eve Chan; Chi Kuen Danny Ho; Tsz Leung Yip; Jenny Cheung; Angappa Gunasekaran
International Journal of Applied Business and International Management Vol 4, No 2 (2019): August 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (318.575 KB) | DOI: 10.32535/ijabim.v4i2.561

Abstract

The global supply chains in the Textile and Clothing (T&C) industry have been shaping by various forces, among them economic development policy is one of the strongest. Amid the rollout of the Chinese’s new national development strategy—Belt and Road Initiative (BRI), major T&C companies see both opportunities and challenges in optimizing and restructuring the networks of their production facilities. One notable and growing trend associated with the BRI is the relocation of T&C manufacturing from China to ASEAN countries and establishment of new factories along the Belt and Road (B&R). Much has been examined about the BRI at the national level, yet little is known about how companies in the T&C industry have responded to this grand economic development plan. This study aims to explore from industrial stakeholders’ perspectives, the factors that drive and hinder synergistic, mutually beneficial development of T&C production and trade among the B&R countries. To achieve this aim, it addresses the following questions: what are the challenges and opportunities faced by T&C companies establishing or relocating production to B&R countries, and what tangible actions have been taken by them? In-depth interviews were carried out with ten industry professionals from Hong Kong-based companies and government institutions involved with T&C trade in the Asian B&R countries, such as Bangladesh, Cambodia, Indonesia and Myanmar. The findings of this study highlight the importance of pursuing sustainable development. On one hand, there is full of potential for T&C companies to achieve cost-effective production along the B&R countries through harnessing economic policy and transport infrastructure that facilitate trade. On the other hand, T&C companies see challenges in managing culturally diversity in the workplace as opportunities for pursuing corporate development in a socially responsible manner. In sum, this study reveals mutual supportiveness of economic and social aspects of T&C production and trade.
Consumption of Plastic and Sustainability Efforts of Nike towards Green Environment Mukesh Singh Almiya; Daisy Mui Hung Kee; Muhammad Zaki Bin Haron; Muhammad Izham Bin Nasharudin; Muhammad Muaz Bin Mohd Nasruddin; Muhammad Ezzat Wafiy Bin Mohd Johari
International Journal of Applied Business and International Management Vol 5, No 1 (2020): April 2020
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (882.195 KB) | DOI: 10.32535/ijabim.v5i1.768

Abstract

Over the recent year, the consumption of plastic in all sorts of organization has been rising to an alarming rate, especially as people now use plastic to wrap material, carrying goods in supermarket or even while drinking (straw). Additionally, plastic is also highly used in packaging and manufacturing industries, especially for furniture, electronic casing and more. Nike itself has a part to play to reduce the rate in order to sustain a safe rate of plastic consumption. Plastic consumption is highly inequitable, with extremely high and wasteful levels in some countries contrasting with vanishingly small consumption levels in others. It is undeniable that people have to start reducing their consumption levels in order to achieve a low overall demand.
Wild Animals as Assets in Conservation Institutions: A Phenomenological Study at Secret Zoo Winda Ayu Anggraini; Eka Ananta Sidharta; Puji Handayati
International Journal of Applied Business and International Management 2020: IJABIM STUDENTS EDITION, AUGUST 2020
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (245.329 KB) | DOI: 10.32535/ijabim.v0i0.879

Abstract

The objective of this study was to determine the meaning of wild animals as assets in conservation organizations. This research was qualitative research using a phenomenological approach. The interviewees of this study were from the legality department, animal reporting, and field supervisors at Secret Zoo. The results showed that wild animals were endangered animals that could not be traded freely, so that valuation, disclosure, and reporting activities could not be achieved through the applicable biological asset standards. In addition, wild animals have no selling value as a measure of their assets, thus the Secret Zoo used both exchange value and conservation value to support the management of assets. Therefore, wild animal assets could not be commercially recognized and business activities in conservation institutions required other components excluded from animals.
IMPROVE THE PROMOTION STRATEGY OF KAN JABUNG Faiqotul Ummah; Charistantya Iddo; Abdul Wahab Hakimy; Shelma Amalia; Tommy Minggus; Ludovica Fortunata Cutrona
International Journal of Applied Business and International Management Vol 2, No 3 (2018): IJABIM VOL 2 NO 3
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (308.982 KB) | DOI: 10.32535/ijabim.v2i3.22

Abstract

KAN Jabung is a cooperative established in 1979. KAN Jabung is a cooperatives that run several business. But, the main business for KAN Jabung is product from cow. Producing dairy milk for people is one of the core business. Lately, milk is become a vital need for people. Milk is the best way to maintain human good health. Delicious taste will never bored people who consume milk. In fact, milk consumption is raising year by year. But, people in the outskirt of the town still has a minimum consumption. So, team 22 think a strategy that suit in these facts. The strategy is going to take an advantage from minimal educating about milk. Milk nutrition isn’t just about the vitamin or calcium, but natural nutrition from milk still brought by the pasteruate ways. Because in UHT way, the nutrition is wasted because of heat and the company has to fill artificial nutrition and in people mindset natural is always better than artificial. Our effort is based on KAN Jabung vision and mission. Being competitive agribusiness cooperatives, and grow sustainably is KAN Jabung vision. This vision means that KAN Jabung has to improving steadily and sustain the profit. Taking segment in family and kids, KAN Jabung hope is to penetrate this product until accepted by citizen in uptown and downtown.
Overseas Parent Company Revenue Becomes Permanent Establishment Taxable Income in Indonesia Muhammad Rifky Santoso
International Journal of Applied Business and International Management Vol 6, No 3 (2021): December 2021
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (263.201 KB) | DOI: 10.32535/ijabim.v6i3.1324

Abstract

The tax authority performs tax audits to increase revenue and ensure that taxpayers carry out their tax obligations properly. During the tax audit, there could be a dispute between the taxpayers and the tax authority in interpreting the tax treaty. This paper discusses the dispute over the results of the tax audit conducted by the tax authorities. By using the method of tax court cases in Indonesia, the interpretation of the tax treaty between Indonesian and China cannot be based solely on text. Other sources are needed, such as the UN model and its commentary, and the domestic income tax regulations of the source country. Using some materials to interpret the treaty can prevent tax reduction and tax evasion. The results found that the tax treaty between Indonesian and China only mentions the tax credit method to avoid double taxation, whereas in this case, it is better to use the tax exemption method to avoid double taxation.
The Implementation of Harrod-Domar Economic Growth Model in North Sulawesi, Indonesia Jeane Rumawir
International Journal of Applied Business and International Management Vol 4, No 1 (2019): April 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (403.993 KB) | DOI: 10.32535/ijabim.v4i1.379

Abstract

The study aimed to: Understand and analyze the poors perceptions and attitude on poverty reduction programs, identify, elaborate, and analyzethe term poor among the poor people and identify and analyze meaning and expectation on poverty reduction program. This research applies developmental research method; the analysis model uses SEM (Structural Equation Modeling). Before applying this model, goodness of fit was conducted in order to find out whether this model can be accepted or not. The model could achived goodness of fit; therefore, all variables could follow hypothesis test. The research result showed the changed in economic structures have direct significant influence on the government’s stimulus and economic growth. Capital establishment also has direct unsignificant effect on the government’s stimulus. Capitall establishment has significant influence to the economic growth and the socio cultural influence does not have significant influence to the economic growth. These results indicate that the greater stimulus of the government signified by precise goals leads to better economic growth.
Persusadaan Otomobil Kedua Sdn Bhd Laura Angelica Gutierrez Posada; Altaf AlDhafiri; Hajar Al Shalahi; Abdaluziz Alshowaier
International Journal of Applied Business and International Management Vol 4, No 3 (2019): December 2019
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (375.728 KB) | DOI: 10.32535/ijabim.v4i3.691

Abstract

In Malaysia, automotive trade is rapid growing industry. It is considered as the one of most important manufacturing industry sectors. Automotive industry is considered as the one of the crucial industries by the Malaysia government. According to the government representor, the rapid growth in the manufacturing of the automotive leads the country to be developed nation by the end of 2020 (Arshad, 2001). According to Malaysia Automotive Institute (MAI) Chief Datuk Madani Sahari automotive sector is going to contribute in the GDP of Malaysia about 10% of the total by the end of 2020. In Malaysia economy the automotive Perodua Company is also contributing a lot in the automotive sector. The Perodua is playing an important role in the manufacturing, assembling, and service sectors. As the Perodua director was crowned with the title of automotive man of the 2017 year, because of his visionary action and leadership in making the national automaker. Therefore, companies like Perodua are the proud for the Malaysia like developing country which are independent in their automotive manufacturing, engineering and designs. In the presence of the given challenges the automotive industry is facing the issues of increased competition, on the global and national level. Therefore, Perodua has to make the strategic direction and also gave the basic framework by reviewing the current status of automotive sector. Therefore, Perodua will have the battle on national and national level. The new designs of Perodua are having new technology and quality. The quality and productivity of Perodua is the mission of the company which enhance the sustainability of the active vendors of Perodua services. Perodua is also known as the world’s best automobile company because of its professionalism, efficiency, quality and reliability of the automobiles. The strategies of the company include the optimizing benefits for the stakeholder and for the customer services, have the social responsibility for the community and environment. This company is unique in its products which attract the customs (Zahari, Halim, Baniamin&Salleh, 2016).
Panic Buying Perception in Walian Satu Sub-District, Tomohon City Revno D. Turambi; Nikolas F. Wuryaningrat
International Journal of Applied Business and International Management 2020: IJABIM STUDENTS EDITION, AUGUST 2020
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (159.688 KB) | DOI: 10.32535/ijabim.v0i0.870

Abstract

Currently the Covid-19 has infected many countries. Indonesia became one of the many countries that suffered the negative effects of the pandemic. Like other countries, this global pandemic health problem brings huge impacts on the economy. Thus, a study is needed to measure the perception of the people of Tomohon City especially South Tomohon regarding panic buying due to covid-19. This research was limited to the use of panic buying variable and the place of research is South Tomohon District especially Walian Satu area. This study made use of descriptive quantitative research in its methodology combined with qualitative interviews. The number of respondents in one-month data collection was 150 respondents. The result of this study were 89 respondents were indicated to still normally and rationally purchase basic necessities. However, 61 respondents have ever made unusual excessive purchases to anticipate the covid-19 pandemic.
PT. VELOX CREATIVE INDONESIA Dedi Setiawan; Fransisca Grace; Yolanda Aditya
International Journal of Applied Business and International Management Vol 2, No 2 (2018): May 2018
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Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (532.52 KB) | DOI: 10.32535/ijabim.v2i2.13

Abstract

From time to time, transformation are always happen because it is the key of innovation. Human always changing their mindset on how make things easier, practical, and right. The same goes to the company to keep on growing. Not only to going nowhere, but they need to get out of their comfort zone to grow rapidly by introducing the company to the international world. In this era, it is not really difficult to reach internatonal market, especially exporting/internationalization service than product manufactur. Scholars highlight four features that distinguish services from manufactured goods: (1) intangibility (services are not transportable or storable), (2) inseparability (production and consumption occur simultaneously), (3) perishability (services cannot be saved but must be consumed as they are produced), and (4) heterogeneity (services are unique and difficult to standardize) (e.g., Zeithaml, Parasuraman and Berry 1985) cause of that international trade in services witnessed discernible increase in the last two decades. According to the World Trade Organization (WTO) for the year 2013 the global services exports accounted for about one-fourth of total world exports, that is, US$4.7 trillion. It is interesting to note that this growth in services trade is the reverberation of technological advancement and improvements in telecommunication infrastructure (Banga & Kumar, 2010; Saez & Goswami, 2010) By using Nusantara project, couple of Indonesian companies are already built a partnership with the groups of Indonesian or overseas college students to exporting the company on international market.