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Unang arifin
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UPT Publikasi Ilmiah, Universitas Islam Bandung. Jl. Tamansari No. 20, Bandung 40116, Indonesia, Tlp +62 22 420 3368, +62 22 426 3895 ext. 6891
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Bandung Conference Series: Public Relations
Published by Universitas Islam Bandung
ISSN : -     EISSN : 28282167     DOI : https://doi.org/10.29313/bcspr.v2i2
Core Subject : Humanities, Education, Social,
Humanities Languange, Linguistic, Communication & Media Social Sciences
Bandung Conference Series: Public Relations (BCSPR) menerbitkan artikel penelitian akademik tentang kajian teoritis dan terapan serta berfokus pada Public Relations dengan ruang lingkup Strategi Promosi, Brand, Citra, Corporate Social Responbility, Digital Public Relations, Diplomasi Publik, Dramaturgi, Hoax, Humas International, Informasi, Kampanye Public Relations, Transaksi, Krisis, Kinerja, Komunikasi Persuasi, Konseling, Konten, Kredibilitas, Kualitas Pelayanan, Literasi, Media Online, Media Sosial, Membangun Kepercayaan, Minat beli, Motif, Pelayanan, Pemberitaan, Peran Sosial, Perspektif, Pola Komunikasi Perusahaan, Profesionalisme, Publikasi, Rebranding, rebranding, Sikap, Special Event, Strategi media relations, Publikasi, Teknologi Informasi, Word of Mouth. Prosiding ini diterbitkan oleh UPT Publikasi Ilmiah Unisba. Artikel yang dikirimkan ke prosiding ini akan diproses secara online dan menggunakan double blind review minimal oleh dua orang mitra bebestari.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 1 Documents
 1 
Search results for , issue "205-212" : 1 Documents clear
Komunikasi Transaksional Karyawan PT Telkom Indonesia Bandung dalam Program UPLIFT Nabilla Azzahra Wahyudi; Dede Lilis Chaerowati
Bandung Conference Series: Public Relations 205-212
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcspr.v6i2.24385

Abstract

Abstract. Organizational culture is an important foundation in shaping work behavior and interaction patterns between organizational members. In the context of state-owned companies, internalizing organizational values is a strategic part of maintaining consistent performance and collaboration. This research aims to analyze the transactional communication model in the UPLIFT program as an effort to build a collaborative work culture in the Human Capital Service Operation (HCSO) Division of PT Telekomunikasi Indonesia Bandung. The research uses a qualitative approach with a case study method. Data was obtained through in-depth interviews, observation, and documentation of UPLIFT activities. The research results show that communication in the UPLIFT program takes place interactively and dialogically, showing the characteristics of transactional communication which emphasizes the simultaneous exchange of meaning between leaders and employees. The communication process is not only a medium for conveying information, but also a space for negotiating meaning, forming shared perceptions, and strengthening collaborative values. The UPLIFT program has been proven to play a role in building a sense of togetherness, increasing openness, and strengthening a collaborative work culture within the HCSO environment. Abstrak. Budaya organisasi merupakan fondasi penting dalam membentuk perilaku kerja dan pola interaksi antaranggota organisasi. Dalam konteks perusahaan BUMN, internalisasi nilai organisasi menjadi bagian strategis untuk menjaga konsistensi kinerja dan kolaborasi. Penelitian ini bertujuan untuk menganalisis model komunikasi transaksional dalam program UPLIFT sebagai upaya membangun budaya kerja kolaboratif pada Divisi Human Capital Service Operation (HCSO) PT Telekomunikasi Indonesia Bandung. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Data diperoleh melalui wawancara mendalam, observasi, serta dokumentasi kegiatan UPLIFT. Hasil penelitian menunjukkan bahwa komunikasi dalam program UPLIFT berlangsung secara interaktif dan dialogis, memperlihatkan karakteristik komunikasi transaksional yang menekankan pertukaran makna secara simultan antara pimpinan dan karyawan. Proses komunikasi tidak hanya menjadi media penyampaian informasi, tetapi juga ruang negosiasi makna, pembentukan persepsi bersama, serta penguatan nilai kolaboratif. Program UPLIFT terbukti berperan dalam membangun rasa kebersamaan, meningkatkan keterbukaan, serta memperkuat budaya kerja kolaboratif di lingkungan HCSO.

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