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Bandung Conference Series: Public Relations
Published by Universitas Islam Bandung
ISSN : -     EISSN : 28282167     DOI : https://doi.org/10.29313/bcspr.v2i2
Core Subject : Humanities, Education, Social,
Humanities Languange, Linguistic, Communication & Media Social Sciences
Bandung Conference Series: Public Relations (BCSPR) menerbitkan artikel penelitian akademik tentang kajian teoritis dan terapan serta berfokus pada Public Relations dengan ruang lingkup Strategi Promosi, Brand, Citra, Corporate Social Responbility, Digital Public Relations, Diplomasi Publik, Dramaturgi, Hoax, Humas International, Informasi, Kampanye Public Relations, Transaksi, Krisis, Kinerja, Komunikasi Persuasi, Konseling, Konten, Kredibilitas, Kualitas Pelayanan, Literasi, Media Online, Media Sosial, Membangun Kepercayaan, Minat beli, Motif, Pelayanan, Pemberitaan, Peran Sosial, Perspektif, Pola Komunikasi Perusahaan, Profesionalisme, Publikasi, Rebranding, rebranding, Sikap, Special Event, Strategi media relations, Publikasi, Teknologi Informasi, Word of Mouth. Prosiding ini diterbitkan oleh UPT Publikasi Ilmiah Unisba. Artikel yang dikirimkan ke prosiding ini akan diproses secara online dan menggunakan double blind review minimal oleh dua orang mitra bebestari.
Arjuna Subject : Ilmu Sosial - Komunikasi
Articles 1 Documents
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Search results for , issue "637-644" : 1 Documents clear
Analisis Komunikasi Interpersonal Mentor dengan Mentee pada Program Mentoring BTAQ Unisba 2025 Briana Rahman Sani; Maman Chatamallah
Bandung Conference Series: Public Relations 637-644
Publisher : UNISBA Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/bcspr.v6i2.26277

Abstract

Abstract. The Qur'an Reading and Writing Mentoring Program (BTAQ) at Bandung Islamic University is an Islamic development program designed to improve first-year students' ability to read and write the Qur'an. The success of this program is influenced by interpersonal communication between mentors and mentees. This study aims to analyze the mentors' interpersonal communication process, mentees' responses, the actions taken to overcome communication barriers, and the underlying causes of those barriers in the 2025 BTAQ Mentoring Program at Bandung Islamic University. This study employed a qualitative approach using a case study method. Data were collected through in-depth interviews, Focus Group Discussions (FGDs), observations, and documentation involving 13 participants, consisting of mentors, mentees, the Head of the BOM-PAI Tutorial Department, and the Head of Student Affairs at Bandung Islamic University. Data were analyzed through the stages of data collection, data reduction, data display, and conclusion drawing and verification. The validity of the data was ensured through source and method triangulation. The findings indicate that mentors implemented interpersonal communication adaptively by considering mentees' characteristics, class levels, and group dynamics. Communication barriers were influenced by mentee-related, mentor-related, organizational, technical, and situational factors. The study concludes that the quality of interpersonal relationships established at the beginning of the mentoring process is a crucial factor in supporting the effectiveness of the 2025 BTAQ Mentoring Program at Bandung Islamic University. Abstrak. Program Mentoring Baca Tulis Al-Qur'an (BTAQ) Universitas Islam Bandung merupakan program pembinaan keislaman bagi mahasiswa baru untuk meningkatkan kemampuan membaca dan menulis Al-Qur'an. Keberhasilan program ini dipengaruhi oleh komunikasi interpersonal antara mentor dan mentee. Penelitian ini bertujuan menganalisis proses komunikasi interpersonal mentor, tanggapan mentee, tindakan dalam mengatasi hambatan, serta alasan terjadinya hambatan komunikasi pada Program Mentoring BTAQ Unisba 2025. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus. Data diperoleh melalui wawancara, Focus Group Discussion, observasi, dan dokumentasi terhadap 13 narasumber yang terdiri atas mentor, mentee, Kepala Departemen Tutorial BOM-PAI, dan Kepala Bagian Kemahasiswaan Unisba. Analisis data dilakukan melalui pengumpulan, reduksi, penyajian, serta penarikan dan verifikasi kesimpulan dengan uji keabsahan menggunakan triangulasi sumber dan metode. Hasil penelitian menunjukkan bahwa mentor menerapkan komunikasi interpersonal secara adaptif sesuai karakter mentee, jenjang kelas, dan kondisi kelompok. Hambatan komunikasi dipengaruhi oleh faktor mentee, mentor, penyelenggaraan, teknis, dan situasional. Penelitian ini menunjukkan bahwa kualitas relasi interpersonal yang dibangun sejak awal menjadi faktor penting dalam mendukung efektivitas Program Mentoring BTAQ Unisba 2025.

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