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Jurnal Teknik Industri

industri
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Published by Universitas Muhammadiyah Malang

ISSN : 19781431 EISSN : 25274112 DOI : -

Core Subject : Economy, Science, Engineering,

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering

Dr. Saiful Anwar Malang is a state hospital has done it is job and function, but in 3rd class of pavilion room, the number of patient decrease dramatically. It is concerned with quality of this hospital. To answer this problem, research was done using Quality Function Deployment (QFD). Quality Function Deployment is a tool which design some needs include customers represented as a voice of customer and including some competitions and also groups some activities that usually called affinity graphic ang getting a benchmarking for it is competition. From the result analysis can be showed that main attribute for patience is a accuracy. And from House Of Quality can be found that getting a periodic meeting to evaluate this hospital and also increase a service can be made 20 concept

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Strategi dan Menejemen

Articles 717 Documents

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The Effect of Demographic Character on the Intention of Muslim Consumer Behavior to Shop at Neighbor Store Wandhansari Sekar Jatiningrum; Amalia Yuli Astuti
Jurnal Teknik Industri Vol. 20 No. 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

This study aims to find out factors related to the behavioral intention of Muslim consumers to shop in neighborhood stores. The Islamic leaders urged the Muslim community to do the social movement to buy for neighborhoods. Its movement is as one form of spirit 212. Spirit of the actions of Muslims in Indonesia in December 2016 through prayer and prayer together to strengthen the kinship of Muslims. The behavioral intention of Muslim consumers to shop at a neighborhood store in Yogyakarta is thought to be influenced by attitude, subjective norms, behavioral control, religiousness, and affective commitment to be affiliated with spirit. Consumers have the characteristics of adhering to Islamic principles. Demographic characters are also considered to influence consumer preferences for each factor. In the descriptive analysis, the average respondent's answer to religious factors has the highest score than other factors. In the independent t-tests and ANOVA, the average responses of answers on gender significantly different on education, age, occupation, and income.

Optimization of Electroplating Thickness Quality at Hip Joint Implant using the Taguchi Method Sela Angela Putri; Eko Pujiyanto; Joko Triyono
Jurnal Teknik Industri Vol. 20 No. 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

The hip joint is one of the most often used joints by humans in their activities. The hip joint can be impaired if an accident or an illness such as osteoarthritis-affected. It makes the patients need to get implants to restore their productivity. The implant must be biocompatible, bioactive, and have high strength and resilience to prevent damage. The implants in this study were made from 304 Stainless Steel. One of the stages in making implants is the electroplating process. The electroplating method implemented is hard chrome. Some operating conditions that affect the electroplating process and are used as independent variables are the concentration of chromic acid, electrical voltage, and length of coating time. This study aims to Optimization of Electroplating Thickness Quality at Hip Joint Implant. This study uses the Taguchi method to design the experiment and to obtain the optimum electroplating thickness results. ANOVA is used to obtain the effective prediction of the significance level. Process ANOVA was helped Minitab 16. Based on the ANOVA, it is known that the most significant factor for the electroplating thickness is the concentration of chromic acid, the voltage, and the least influential factor is the electroplating time.

Effect of SME Food Entrepreneurs Knowledge on Halal Certification for Certified Awareness using Partial Least Square Ida Giyanti; Erna Indriastiningsih
Jurnal Teknik Industri Vol. 20 No. 2 (2019): August
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

This study aims to predict the impact of the understanding of halal certification by Small Medium Enterprise (SME) entrepreneurs to conduct halal certification. This study was conducted in SMEs in Surakarta, Indonesia. The Halal Certification Comprehension Rate was assessed using three variables. We used knowledge of halal (PGT), perceived halal certification advantages (MNF), and perceived halal certification procedures (PROS). Structural Equation Model-Partial Least Squares (SEM-PLS) was used for data analysis. The results show that SMEs have a good knowledge of halal and agree that halal certification is beneficial to their businesses. We found, though, that the processes for handling Halal Certification are relatively complex. Based on the study, the perception of Halal Certification Benefits (MNF) is significantly affected by the intention of SMEs to conduct Halal Certification (NHL). The other two results show a positive correlation. However, they are not statistically significant.

The Capacitated Sustainable EOQ Models: Models Considering Tax Emissions Sri Kurnia Dwi Budi Maulana; Dana Marsetiya Utama; Mochammad Samsul Asrofi; Inggit Sekar Ningrum; Nidaul Alba; Hikam Antasyard Ahfa; Thoriq Akbar Zein
Jurnal Teknik Industri Vol. 21 No. 1 (2020): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

The study investigated problems of determining the lot size by considering sustainability and capital constraints for purchasing raw materials and taxes. Using the Sustainable EOQ (SEOQ) models that considered environmental aspects, the researchers also evaluated the capital constraints. The proposed models were used to minimize total inventory costs. In this study, there was a practical numerical analysis and sensitivity analysis to help decision-makers and inventory problems. Finally, the experimental results showed that the proposed models were effectively used to solve the problems.

Instant Corn Rice Product Development Khoirul Hidayat; Mohammad Fuad Fauzul Mu'tamar; R Arief Firmansyah; Wahyudi Illahi
Jurnal Teknik Industri Vol. 20 No. 2 (2019): August
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

The Madurese consumes corn as the primary source of carbohydrates. However, currently, they are experiencing a shift in consumption from corn to rice. The availability of abundant rice causes it. Moreover, another reason is that the process of processing corn requires a relatively long time. The purpose of this research is to develop instant Madura corn rice. The method used in this research is the Quality Function Deployment (QFD) method. Based on the House of Quality matrix obtained 16 attributes of consumer needs, both in terms of products and packaging. The highest Attributes of the needs of consumers are attributes without preservatives for the product aspect and presenting attributes for the packaging aspect. There are 17 attributes of technical requirements needed to meet the attributes of consumer needs. The highest priority technical requirements are the corn type attribute for the product side and the font-size attribute for the packaging aspect. The results of product comparisons with competitors, Madura corn rice products have advantages in the yellow color. Furthermore, It needs to be improved attributes about the texture a little soft.

Multi-Agent Simulation in the Inter-Organizational Trust Model and Knowledge Sharing in the Automotive Industry Afrin Fauzya Rizana; Fadillah Ramadhan
Jurnal Teknik Industri Vol. 20 No. 2 (2019): August
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Two organizations can share knowledge to determine the success of their collaboration. Effectiveness in knowledge sharing affects organizational performance and trust between organizations. This study aims to identify the implementation of multi-agent simulations to increase trust in sharing knowledge between organizations. A multi-agent simulation approach was used in this study. The research model was adopted from previous research. Several hypotheses and path coefficients were tested in simulation models. This study showed that multi-agent simulation is suitable as a problem-solving method for complex issues such as knowledge sharing. In addition, this study identified individual factors such as likability and expertise in the success of knowledge sharing between organizations.

The Measurement of Physical Workload and Mental Workload Level of Medical Personnel Dian Palupi Restuputri; Anindia Karunia Pangesti; Annisa Kesy Garside
Jurnal Teknik Industri Vol. 20 No. 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

As the primary health reference center, a hospital must provide excellent quality services to each patient. The impact of the extreme physical and mental workload causes negligence in activities. It affects the quality of services provided by medical personnel. This study investigated the level of mental workload and physical workload in medical staff in a hospital. This study was conducted at 15 units in the hospital. The mental workload was assessed using the NASA-TLX Questionnaire. The physical workload analysis was carried out with the Heart Rate reserve percentage of medical personnel. This study shows that the mental workload of nurses in the Intensive Care Unit (ICU) is higher than the other units. Whereas the calculation of physical load using % HR reserve turns out the nurse's head in-unit class 1 has the highest value than the other unit. The statistical analysis showed a difference in the general practitioner workload toward the Head of Nursing.

An Effective Hybrid Sine Cosine Algorithm to Minimize Carbon Emission on Flow-shop Scheduling Sequence Dependent Setup Dana Marsetiya Utama
Jurnal Teknik Industri Vol. 20 No. 1 (2019): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Recently, carbon emissions have become a major environmental problem. In the industrial sector, carbon emissions account for half of the world's total carbon emissions. This article discusses the issue of scheduling Flow Shop Sequence Dependent Setup (FSSDS). It aims to minimize carbon emissions. The algorithm proposed is the Hybrid Sine Cosine Algorithm (HSCA) to solve FSSDS problems to reduce carbon emissions. We offered one of some search agents in the SCA using NEH. The algorithm is used for some tests on different jobs and machines. Several experiments were carried out to test the parameters and effectiveness of the algorithm. The parameters used in the trial are population and iteration. As a result, several parameters were proposed to HSCA to minimize carbon emissions. In the effectiveness test, the HSCA showed better performance compared to the simulated annealing and cross-entropy algorithm.

Designing Marketing Strategy Based on Value from Clothing-producing Companies using the AHP and Delphi Methods Hasrini Sari; Diningtyas Aulia Nurhadi
Jurnal Teknik Industri Vol. 20 No. 2 (2019): August
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Organizations design some strategies to win the competition. This paper discusses the design of market strategies to achieve harmony between value-based segmentation and marketing mix. The strategy's implementation starts with segmentation, targeting, and positioning. The clothing company ("M") was selected as a research object. Identification of market segments using cluster analysis while determine the target market using the AHP and Delphi method. Besides, Bull's eye research was used for product positioning. The results show that "M" customers are classified into two groups, referred Big Spenders and Discount Finders. Big Spender was selected as the primary target market with a focus on size and durability. The marketing strategy focuses on Instagram and Facebook. As a result, the ads developed prototypes have proven to be better.

The Development of Customer Loyalty Model for Mobile Travel Agent Application Budhi Prihartono; Muhammad Azhar Ashari; Aldila Rizkiana
Jurnal Teknik Industri Vol. 21 No. 1 (2020): February
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

The growth of smartphone users in Indonesia opens up business opportunities for service providers, particularly via m-commerce. However, along with these great opportunities and rivalry, service providers are required to make consumers faithful to the products and services they deliver. This research aims to develop a conceptual model for an application based on m-commerce, particularly mobile travel agent applications. The research model is based on applying five dimensions of Mobile Service Quality (M-S-QUAL), customer engagement, and commitment as the predecessor factors of customer loyalty. The study was conducted on 760 MTA application users who participated in an online survey. The data were divided into two groups based on income level to be further analyzed using the Multigroup Structural Equation Modeling (SEM). The Multigroup SEM analysis shows that the concept of customer loyalty was explained differently by the two groups with different income levels.

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Sugeng Santoso

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Jawa timur

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Sugeng Santoso

Contact Email sugeng.santoso@mercubuana.ac.id

Phone +6282132044774

Journal Mail Official ti.jurnal@umm.ac.id

Editorial Address Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang

Location Kota malang, Jawa timur INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Sugeng Santoso

Contact Email
sugeng.santoso@mercubuana.ac.id

Phone
+6282132044774

Journal Mail Official
ti.jurnal@umm.ac.id

Editorial Address
Departement Industrial Engineering University of Muhammadiyah Malang Jl. Tlogomas No 246 Malang

Location
Kota malang,

Jawa timur

INDONESIA