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Mochammad Tanzil Multazam
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Universitas Muhammadiyah Sidoarjo, Jl. Majapahit 666 B, Sidoarjo, East Java Indonesia
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JKMP (Jurnal Kebijakan dan Manajemen Publik)
Published by Universitas Muhammadiyah Sidoarjo
ISSN : 2338445X     EISSN : 25279246     DOI : https://doi.org/10.21070/jkmp
Core Subject : Social,
Environmental Science Law, Crime, Criminology & Criminal Justice
Aim: to facilitate scholar, researchers, and teachers for publishing the original articles of review articles. Scope: Public Policy Public Management Public Services Governance Empowerment E-Government
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 204 Documents
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Effectiveness of SIMPEL Application (Reporting Information System) in Realized Acceleration of Village Administration Reporting in DPMD of Sidoarjo District: Efektivitas Aplikasi SIMPEL (Sistem Informasi Pelaporan) Dalam Mewujudkan Percepatan Laporan Administrasi Desa di DPMD Kabupaten Sidoarjo Sucining Tyas, Bernika; Tukiman
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2076

Abstract

The Sidoarjo Regency Government, as one of the innovative regions, has developed various public service applications, one of which is the SIMPEL Application (Reporting Information System) used to accelerate village administrative reporting. However, in its implementation, several issues remain, including low reporting compliance and disparities in application utilization among districts and villages. This study aims to describe and analyze the effectiveness of the SIMPEL Application in accelerating village administrative reporting at the Department of Community and Village Empowerment of Sidoarjo Regency. This research uses a qualitative descriptive approach. Data collection techniques include interviews, observations, and documentation. The analysis applies Duncan’s (1973) effectiveness theory, which consists of three indicators: goal attainment, integration, and adaptation. The results show that in terms of goal attainment, the SIMPEL Application has not been fully optimal, as indicated by the low level of village reporting that has not met the established deadlines. In terms of integration, socialization and technical guidance have been conducted by the department, but they have not been fully understood by all village officials, resulting in implementation challenges. Meanwhile, in terms of adaptation, there are still limitations in human resource capacity and readiness of village officials in transitioning from manual to digital reporting systems. In conclusion, the effectiveness of the SIMPEL Application in accelerating village administrative reporting in Sidoarjo Regency is not yet optimal. Improvements in human resource capacity, strengthening of socialization efforts, and increased commitment and discipline among village officials are necessary to enhance the effectiveness of the application.
Citizens’s Association as Street Level Leadership: An Ethnography of Public Service in Surabaya's Urban Villages: Rukun Warga sebagai Street Level Leadership: Etnografi pelayanan publik di Kampung Kota Surabaya Wibisono, Haryo; Pratama Juliyanto, Andra; Yusroni, Ahmad; Lestari, Yuni; Weni Rosdiana
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2078

Abstract

Studies on Rukun Warga (Citizens' Association) have not yet been viewed as a street-level leadership practice. This article aims to examine Rukun Warga leadership in public service through the Street Level Leadership theoretical framework. This framework is used to understand the relational leadership practices of RW (Neighborhood Unit) officials in carrying out public service activities in their neighborhoods. Using ethnographic methods with unstructured interviews and non-participant observation in three Rukun Warga areas in the Surabaya City area, this study examines the daily practices of activating administrative knowledge and decision-making discretion, and establishing a supportive community of residents. This study concludes the importance of relational leadership through administrative knowledge, community harmony as an output of public service.
Digitalization of Village Services in the VUCA Era: A Systematic Literature Review: Digitalisasi Pelayanan Desa di Era VUCA: Tinjauan Literatur Sistematis Mursyidah, Lailul; Sukmana, Hendra; Balahmar, Ahmad Riyadh Umar
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2084

Abstract

Digital transformation in the public sector is a crucial strategy for improving the quality of public services and strengthening governance in the VUCA (Volatile, Uncertain, Complex, and Ambiguous) era. Village governments, as the government units closest to the community, play a strategic role in providing basic administrative services. This article aims to examine SIPRAJA as a form of village service digitalization from a VUCA perspective through a systematic literature review. The research data was obtained from scientific articles indexed by Scopus, ScienceDirect, and Google Scholar from 2015 to 2024. The study results indicate that village service digitalization plays a significant role in improving service efficiency, government transparency, and participation in village governance. However, the implementation of village digitalization still faces various challenges, such as limited digital infrastructure and literacy gaps.
Implementation of the Single Sign-On (SSO) System in the Integration of ASN Digital Services: A Case Study at the Communication and Informatics Office of Sidoarjo Regency: Implementasi Sistem Single Sign-On (SSO) dalam Integrasi Layanan Digital ASN: Studi pada Diskominfo Kabupaten Sidoarjo Choiriyah, Ilmi Usrotin; Isnaini Rodiyah; Eni Rustianingsih
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 14 No 1 (2026): April
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v14i1.2085

Abstract

The development of the Electronic-Based Government System (SPBE) requires the integration of effective, safe, and efficient digital services for the State Civil Apparatus (ASN). One of the problems faced by local governments is the fragmentation of the application system that requires users to perform repeated authentication, thereby reducing work efficiency and increasing information security risks. This study aims to analyze the implementation of the Single Sign-On (SSO) System in the integration of ASN digital services at the Sidoarjo Regency Communication and Information Office. The research method used is a descriptive qualitative approach with data collection techniques through observation, interviews, and documentation studies during internship activities. The analysis of policy implementation was carried out using the Edward III model which includes aspects of communication, resources, disposition, and bureaucratic structure. The results of the study show that the implementation of SSO is able to increase the efficiency of digital service access, simplify the authentication process, and support the integration of ASN's internal applications. However, the implementation of SSO still faces obstacles in the form of limited digital literacy for some users, data insynchronization between applications, and the need to strengthen information security governance. Therefore, optimizing SSO implementation requires increasing human resource capacity, integrating more integrated databases, and socializing and strengthening internal regulations on an ongoing basis

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