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Best Journal of Administration and Management
Published by International Publisher
ISSN : -     EISSN : 2964657X     DOI : https://doi.org/10.56403/bejam
Core Subject : Economy, Humanities, Science, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Best Journal of Administration and Management is a periodical scientific journal published based on scientific journal principles aimed at publishing scientific works resulting from research, development and literature studies in the field of Administration and Management, and Scope this journal: Accounting, Banking, Taxation, Human Resource Management Administration, Marketing, Transportation Management, Industrial Management, Informatics Management, Public relations Advertising, Communication and Media Management, Social Welfare Science, Public administration, Socio-Political Science Public policy, Tourism
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 188 Documents
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The Influence Of Work Environment On Organizational Culture With Employee Comfort As An Intervening Variable In BPJS Branch Pematang Siantar And BPJS Branch Padang Sidempuan Sejarahta Perangin-Angin; Mesra B
Best Journal of Administration and Management Vol 3 No 1 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i1.195

Abstract

In this study, researchers wanted to see the direct and indirect effects between work environment variables as independent variables and employee comfort as intervening variables and organizational culture as the dependent variable. This type of research uses quantitative, this research was conducted at the BPJS Employment Branch Office BPJS Pematang Siantar Branch and BPJS Padang Sidempuan Branch. The population of this study was 80 employees and the sample used was all the population using the saturated sample technique. The data source used is primary data sources and the data collection is done by distributing questionnaires. The research model used is phat analysis with smart PLS version 3.3.3. as a research measurement tool. The results of this study are as follows Employee comfort has a positive and significant effect on organizational culture with an original sample value of 0.241 and P values of 0.001. The work environment has a positive and significant effect on organizational culture with an original sample value of 0.694 and p values of 0.000. The work environment has a positive and significant effect on employee comfort with an original sample value of 0.637 and p values of 0.000. The work environment has a positive and significant effect on organizational culture through employee comfort directly with the original sample result of 0.151 and p values 0.001.
The Influence of Organizational Culture And Job Satisfaction On Employee Performance With Job Stressas A Mediating Variable In The Employment Bpjsbranch Office In Medan Raya Rizky Ira Silvia Nasution; Mesra B
Best Journal of Administration and Management Vol 3 No 1 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i1.196

Abstract

This study aims to look at the Effect of Organizational Culture and Job Satisfaction on Employee Performance with Job Stress as a Mediating Variable at BPJS Employment Branch Office Se-Medan Raya. This type of research uses quantitative methods, this research was conducted at the BPJS Ketenagakerjaan Branch Office in Greater Medan, the population used was 80 employees consisting of 20 personnel from Medan Kota, 20 personnel from North Medan, 20 personnel from Tanjung Morawa and 20 personnel from Binjai. The sample used is all the population of 80 employees with saturated samples being the sample technique. The data source used is primary data source and data collection by distributing questionnaires. This research model uses phat analysis and the measuring tool is the smart PLS version 3.3.3 application. The results of this study are as follows: Organizational culture has a positive and significant effect on employee performance with an original sample value of 0.285 and p values of 0.045. Organizational culture has a positive and significant effect on Job Stress with an original sample value of 0.628 and P values of 0.000. Job satisfaction has a positive and significant effect on employee performance with an original sample value of 0.492 and p values of 0.000. Job satisfaction has a positive and significant effect on Job Stress with an original sample value of 0.281 and p values of 0.007. Job Stress has a positive and insignificant effect on employee performance with an original sample value of 0.191 and p values of 0.149. Organizational culture has a positive and insignificant effect on employee performance through work stress indirectly with the original sample result of 0.120 and p values 0.165. Job satisfaction has a positive and insignificant effect on employee performance through job stress with an original sample value of 0.054 and p values of 0.234.
The Role of Motivation in Moderating the Influence of Organizational Culture and Work Discipline on Performance Employees at The Employment BPJS Se-Medan Raya Muhammad Faruq Afif; Kiki Farida Ferine
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.211

Abstract

This study aims to look at the role of motivation in moderating the influence of organizational culture and work discipline on employee performance at BPJS Ketenagakerjaan Se- Medan Raya. This type of research uses qualitative methods, this research was conducted at the BPJS Employment Branch Office in Greater Medan, the population used was 80 employees consisting of 20 personnel from Medan City, 20 personnel from North Medan, 20 personnel from Tanjung Morawa and 20 personnel from Binjai. The sample used is all the population of 80 employees with saturated samples being the sample technique. The data source used is primary data source and data collection by distributing questionnaires. This research model uses phat analysis and the measuring tool is the smart PLS version 3.3.3 application. The results of this study are as follows: Organizational culture has a positive and insignificant effect on employee performance with an original sample value of 0.042 and P values of 0.910. Organizational culture has a positive and significant effect on work motivation with an original sample value of 0.875 and p values of 0.000. Work discipline has a positive and insignificant effect on employee performance with an original sample value of 0.042 and p values of 0.851. Work discipline has a negative and significant effect on work motivation with an original sample value of -0.347 and p values of 0.000. Work motivation has a positive and significant effect on employee performance with an original sample value of 0.730 and p values of 0.000. Organizational culture has a positive and significant effect on employee performance through work motivation indirectly with original sample results of 0.634 and p values of 0.000. Work discipline has a negative and significant effect on employee performance through work motivation indirectly with an original sample value of -0.209 and p values of 0.006.
The Influence of Mandatory Halal Certification Decisions and Adaptation Strategies on Operational Decisions of Msmes in Sukmajaya District, Depok City, West Java Cyka Oktaviani; Balqis Yudhi Putri; Ali Ridho
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.212

Abstract

Amid rapid economic growth, MSMEs play a vital role in Indonesia’s economy, driving local economies and providing employment. However, they face challenges such as increasing competition and the requirement for halal certification, as mandated by Law No. 33 of 2014. Halal certification is crucial for both Muslim consumers and global market competitiveness, often requiring MSMEs to adjust production, management, and operations. Effective adaptation strategies, including changes in production methods and supply chain management, are essential to meet halal standards without compromising efficiency. Research shows that mandatory halal certification and adaptation strategies have a positive and significant influence on the operational decisions of MSMEs in Sukmajaya, Depok, West Java. The mandatory halal certification decision has a positive and significant influence on the operational decisions of MSMEs in Sukmajaya District, Depok, West Java, with a significance value of 0.000 < 0.05. Similarly, adaptation strategies have a positive and significant impact on the operational decisions of MSMEs in Sukmajaya, with a significance value of 0.000 < 0.05, and the coefficient value is 0.888
Factors Affecting the Profitability of Islamic Commercial Banks in Indonesia from 2015 to 2019 Suhendi; Ahmad Fadlan; Sri Wahyuni
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.213

Abstract

Profitability of Islamic commercial banks in Indonesia is one of the important aspects in assessing the performance and sustainability of sharia-based financial institutions. One of the indicators used to measure the level of profitability is Return On Asset (ROA). ROA is the ratio between profit after tax to total assets. This ratio reflects the ability of bank management to use its investment resources to increase revenue. This study was conducted to analyze the factors affecting the profitability of Islamic Commercial Banks in Indonesia from 2015 to 2019. The research sample consists of quarterly data on economic growth and inflation from 2015 to 2019, as well as quarterly financial reports from 11 Islamic Commercial Banks in Indonesia that meet the criteria for complete annual financial reports during the period of 2015-2019, totaling 220 data points. The analytical technique used to interpret and analyze the data in this study is the Generalized Least Squares (GLS) panel data regression, operated using Eviews 9.0 software. In a partial analysis, the capital variable has a positive and significant effect on the profitability variable. The liquidity variable has a positive and significant effect on the profitability variable. The bank size variable has a positive and significant effect on the profitability variable. The inflation variable has a positive but not significant effect on the profitability variable. The economic growth variable has a positive and significant effect on the profitability variable.
Intrinsic Motivation Mediates the Influence of Affective Commitment on OCB in Kertamulya Bumdes in West Bandung District Hafied Noor Bagja; Radhi Abdul Halim Rachmat; Yoga Tantular R
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.224

Abstract

Appropriate organizational governance will support fair management of BUM Desa so as to provide satisfaction for village communities. Fair organizational management can improve managerial performance through implementing decisions that represent interested individuals . Participation and contribution of village communities is important in managing BUM Desa, so BUM Desa really needs to implement procedural justice in the governance of its organization. This research aims to find out whether intrinsic motivation mediates the influence of affective commitment on OCB in BUMDes Kertamulya in West Bandung Regency. The data analysis method used is descriptive verification method with multiple regression linear analysis and Sobel test. Findings prove that Commitment affective influence motivation intrinsic but influence OCB. Study shows that internal motivation mediates the influence of individual characteristics on OCB. this finding can provide managerial considerations about antecedents of OCB.
The Influence of Organizational Culture on the Improvement of Health Services at Telaga Murni Public Health Center Donah Mulatsih; Agus Cholik; Anita Wijayanti; Sri Wahyuni; Sumantoro
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.229

Abstract

This study explores the influence of organizational culture on the improvement of health services at the Telagamurni Public Health Center. Using an explanatory survey method with a quantitative approach, the study analyzed data from 89 respondents selected through stratified random sampling. The findings reveal that organizational culture contributes 68.5% to the improvement of health service quality. The dimension of team orientation scored the highest, emphasizing the importance of collaboration in health services. Conversely, the aspects of innovation and risk-taking recorded the lowest scores, indicating the need for enhancements in organizational creativity and adaptability. Practical implications of these findings include strengthening training programs, developing integrated health information systems, and implementing digital transformation in health services.
Building Organizational Culture Through Digitalization of Technology Service Post Management in Improving the Performance of Alamanda 28 Technology Service Post, Bojong Rawalumbu Sub District Imansyah Abinda Firdaus; Agus Cholik; Muhammad Riksa Praba Haskara; Muhammad Ro'uuf Fadhillah; Ranty Purnamasari
Best Journal of Administration and Management Vol 3 No 2 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i2.234

Abstract

This study analyzes organizational culture in the implementation of digitalization of the management of the Alamanda 28 Technology Service Post (Posyantek), Bojongrawalumbu Village, to improve public service performance. Using a qualitative approach with a case study method, data was collected through in-depth interviews, participant observation, and documentation studies. The research results show that digitalization has succeeded in increasing operational efficiency, transparency and accountability, as well as user satisfaction. This transformation is supported by transformational leadership, a culture of continuous learning, and collaboration between human resources. However, challenges such as resistance to change, infrastructure limitations, and digital literacy still need to be addressed. This study recommends prioritizing strengthening human resources, technology infrastructure, and developing a culture of innovation for the sustainability of digital transformation. This research provides theoretical and practical contributions to the management of technology-based public services at the sub-district level.
Implementation of the Policy on Data Collection and Issuance of Population Administration for Persons with Disabilities in West Bandung Regency, West Java Province Hendra Trismayadi; Muchlis Hamdi; Andi Pitono; Andi Azikin
Best Journal of Administration and Management Vol 3 No 3 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i3.256

Abstract

People with disabilities have the same rights as citizens and are entitled to obtain population administration services. The implementation of the population administration data collection and issuance policy for people with disabilities cannot be separated from problems such as budget constraints, lack of facilities and infrastructure, and limited human resources. The purpose of this study is to examine and analyze the implementation of the population administration data collection and issuance policy for people with disabilities, the inhibiting and supporting factors, and to find an effective implementation model for the population administration data collection and issuance policy for people with disabilities. The research method used by the researcher is descriptive analysis with type his approach is qualitative through interviews, observations, and documentation. Data analysis was carried out use technique triangulation of data to increase the validity of research findings. The results of the study found that the implementation of the population administration data collection and publication policy has a clear target, namely people with disabilities. To achieve the realization of the percentage of targets that have been set, service innovations were found through the development of cooperation with parties or institutions managing people with disabilities with a pick-up service model. In addition, an integrated online service business process was also created through the Online Service Information Registration System (SIDILAN) application. The pick-up service model and online services from the dimensions of productivity and linearity are very effective because in addition to the clear targets and mechanisms, they are also efficient in utilizing resources.
The Influence of Tax Planning, Profitability, And Costs Operations For Earning Management Chris Monica Levia; Ickhsanto Wahyudi
Best Journal of Administration and Management Vol 3 No 3 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v3i3.271

Abstract

This study aims to analyze the influence of tax planning, profitability, and operational efficiency (measured by BOPO—Biaya Operasional Pendapatan Operasional) on earnings management in Indonesian public companies. Using regression analysis on data from 90 company observations listed on the Indonesia Stock Exchange (BEI) between 2019 and 2021, the research reveals several key findings. Tax planning, measured by the Effective Tax Rate (ETR), does not significantly affect earnings management, indicating that tax obligations do not directly drive managerial decisions to manipulate financial reports. Similarly, profitability, measured by Return on Assets (ROA), shows no significant impact on earnings management, suggesting that neither high nor low profitability consistently leads to increased earnings manipulation. In contrast, BOPO demonstrates a positive and statistically significant effect on earnings management, highlighting that operational cost management is a critical lever used by firms to influence reported earnings. This implies that companies may manipulate operational expenses to present more favorable financial outcomes. Overall, the independent variables explain only about 28% of the variation in earnings management practices, indicating that other unexamined factors also play a crucial role. The results suggest that regulators should pay closer attention to how operational costs are managed and reported, as they can be indicators of potential earnings manipulation. Future research could expand on these findings by incorporating additional variables such as corporate governance, audit quality, and institutional factors, as well as employing qualitative methods to gain deeper insights into earnings management practices.

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