cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Muh Firyal Akbar
Contact Email
muhfiryalakbar@psppjournals.org
Phone
-
Journal Mail Official
muhfiryalakbar@psppjournals.org
Editorial Address
Jl. Urip Sumohardjo No. 20 Gedung Graha Pena, Makassar, Sulawesi Selatan, Kode Pos: 90231
Location
Kota makassar,
Sulawesi selatan
INDONESIA
Journal of Management and Administration Provision
Published by Pusat Studi Pembangunan dan Pemberdayaan
ISSN : 27761282     EISSN : 27761290     DOI : https://doi.org/10.55885/jmap
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
Journal of Management and Administration Provision (E-ISSN: 2776-1290, P-ISSN: 2776-1282) is an open access and peer reviewed journal includes all the areas of research activities such as Public Administration, Public Services, Management Studies, Human Resource Management, Economic, Trade, Business Administration, Hospitality Management, Facilities Planning and Management.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 175 Documents
 14   15   16   17   18 
Polycentric Governance in Collective Action in the Implementation of Affirmative Policy to Improve the Economy of OAP in Sorong City: JEL Classification: H77, H83, J15, O17 Tajuddin, Tamrin; Sukri, Sukri; Ibrahim, Muh. Akmal; Iskandar, Didik
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.893

Abstract

The implementation of economic affirmative action policies for Indigenous Papuans (OAP) in Sorong City operates within a polycentric governance landscape involving multiple centers of authority with different levels of legitimacy and capacity. This study examines how polycentric governance dynamics influence the effectiveness of affirmative action policies by applying a Polycentric Governance framework consisting of eight analytical dimensions: diversity of authority centers, institutional autonomy, cross-scale coordination, legitimacy of customary governance, institutional adaptability, democratic participation, integration of local knowledge, and sustainability outcomes. A descriptive qualitative approach was employed involving 45 policy actors and 158 Indigenous Papuan business actors through in-depth interviews, participant observation, and document analysis. The findings reveal that although 12 centers of authority are involved in policy implementation, cross-scale coordination reaches only 23.4% effectiveness due to the absence of institutional mechanisms integrating formal government authority with the customary Moi governance system. Customary institutions possess strong social legitimacy, with 87% of Indigenous Papuans recognizing their authority, yet their participation in policy formulation remains limited at only 12%. This disconnect contributes to overlapping authority in 34% of programs and unmet economic empowerment needs in 41% of cases. The study concludes that polycentricity without coordination mechanisms and recognition of plural legitimacy leads to institutional fragmentation rather than adaptive governance. It proposes prerequisites for productive polycentric governance, including clear authority boundaries, mutual recognition, and bridging institutional forums.
Adaptive Governance at Correctional Institution Class IIB Nunukan Inmate Development Program: JEL Classification: H83, K42, J24 Dirham, Puang; Ibrahim, Muh. Akmal; Hasniati, Hasniati; Iskandar, Didik
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.895

Abstract

To improve the skill of inmates, the Nunukan Class IIB Correctional Institution makes coaching program that is expected to be way for inmates to improve their abilities. in order to make the program success, adaptation from the Correctional Institution is needed. This research tries to explore further how the Correctional Institution adjusts and is adaptive in fostering prisoners in the Nunukan class IIB prison, especially from the aspect of Adaptive Governance. Adaptive governance includes adaptive capacity, Polycentric Institutions, Public Participation/Input, Social Learning, Bridging Organizations and Multilevel Networks. The data is then compiled in qualitative research. Data collection methods include observation, interviews and documentation. Data sources consist of primary and secondary data, data analysis with interactive methods.  The results of this study show that Lapas IIB Nunukan has implemented adaptive governance, but adaptive capacity has not been optimized. There is still a need to strengthen formal networks, increase human resource capacity, and cross-actor collaboration to be truly adaptive and sustainable.
The Influence of Responsiveness, Reliability, and Empathy on Public Service Satisfaction through Perception of Service Quality as an Intervening Variable at Mapilli Community Health Center: JEL Classification: I18, H83, H75, L15, M31 Adiputra, Whisnu; Sari, Sucianti Sukiana
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.902

Abstract

The aim of the current research is to investigate how the responsiveness, reliability, and empathy affect the level of public service satisfaction, in which the perceived service quality is an intermediate variable at the Mapilli Community Health Center. A quantitative style was used and a survey methodology was used to conduct the study by employing the users of community health services. The data were collected through closed-ended questionnaires, non-participatory observation and additional documentation. The methods of analysis included the structure equation modeling that can be varied to evaluate the direct and indirect relationships between the variables. The results showed that responsiveness, reliability, and empathy affected the perceived service quality in a statistically significant positive effect. Responsiveness and empathy also exhibited a statistically significant positive direct impact on the public service satisfaction. Additionally, the perceived service quality showed that it had a strong positive impact on the public service satisfaction. The mediation analysis showed that perceived service quality was a major mediator of the impacts of responsiveness, reliability and empathy on satisfaction with public service. These findings indicate that improving the responsiveness, reliability, and empathy of the health service personnel can strengthen the perceptions of service quality and therefore, improve the satisfaction of the populace. Finally, the paper confirms that perceived service quality is a strategic factor in enhancing the influence of the service quality dimension on the public service satisfaction in the primary health care setting.
Increasing the Confiscation of Cigarette Taxable Goods through International Cooperation in the City of Batam: JEL Classification: F52, F55, H26, K42, O17 Septia, Navisa; Prinanda, Devita; Ageng, Havidz
Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i1.916

Abstract

This study aims to analyze the increase in international cooperation in the supervision of cigarette trade as excisable goods in Batam City. Batam, as one of the free trade zones in Indonesia, has its own challenges in supervising the trade of excisable goods, especially given its strategic location and proximity to neighboring countries. This study uses a qualitative approach for case studies, where data is collected through interviews, observations, and document research. The results show that closer international cooperation between the Indonesian government and neighboring countries as well as international organizations can increase the effectiveness of supervision and law enforcement related to the trade of excisable goods. Efforts to increase cooperation include information exchange, joint training, and joint operations at the border. This study concludes that increased international cooperation is essential to overcome the challenges in monitoring the trade of cigarettes as excisable goods in Batam City and recommends more proactive and integrated policies in its implementation.
The Effect of Work Life Balance and Green Environment on Employee Performance at PT PYX Solusi Teknologi: JEL Classification: M12, M14, J24, J28, Q56 Taebenu, Carens Afferio; Pintauli, Rolyana Ferinia
Journal of Management and Administration Provision Vol. 6 No. 2 (2026): Journal of Management and Administration Provision
Publisher : Pusat Studi Pembangunan dan Pemberdayaan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55885/jmap.v6i2.939

Abstract

The purpose of this study was to investigate how employees at PT. PYX Solusi Teknologi perform in relation to work-life balance and the green environment. Indicators of the factors of Work Life Balance, Green Environment, and Employee Performance were measured using a closed questionnaire with a Likert scale. All PT. PYX Solusi Teknologi employees were included in the study's population. The accidental sampling method was used to select 116 respondents. The operational definitions of the variables include Work Life Balance, which measures the balance between work and personal obligations; Green Environment, which assesses healthy working conditions that promote environmental sustainability; and Employee Performance, which gauges aspects of quantity, quality, timeliness of task completion, work effectiveness, independence at work, and interpersonal skills. The outer model, inner model, R-square, and path coefficient were all tested using the data analysis method (SEM-PLS). The assertion that family support leads to better performance at work has the greatest value of the work-life balance variable indicator, according to descriptive data. The claim that the presence of a green environment promotes employee care for the environment and enhances comfort at work has the highest value of the green environment variable indicator. The ability to do tasks on schedule and in accordance with goals has the greatest value of the employee performance variable indicator. The study's findings show that employee performance is positively and significantly impacted by both work-life balance and the green environment, both directly and indirectly through the green environment's role as an intervening variable.

Page 18 of 18 | Total Record : 175

 14   15   16   17   18 

Filter by Year

2021 2026


Reset
Filter By Issues
All Issue Vol. 6 No. 2 (2026): Journal of Management and Administration Provision Vol. 6 No. 1 (2026): Journal of Management and Administration Provision Vol. 5 No. 3 (2025): Journal of Management and Administration Provision Vol. 5 No. 2 (2025): Journal of Management and Administration Provision Vol. 5 No. 1 (2025): Journal of Management and Administration Provision Vol. 4 No. 3 (2024): Journal of Management and Administration Provision Vol. 4 No. 2 (2024): Journal of Management and Administration Provision Vol. 4 No. 1 (2024): Journal of Management and Administration Provision Vol. 3 No. 3 (2023): Journal of Management and Administration Provision Vol. 3 No. 2 (2023): Journal of Management and Administration Provision Vol. 3 No. 1 (2023): Journal of Management and Administration Provision Vol. 2 No. 3 (2022): Journal of Management and Administration Provision Vol. 2 No. 2 (2022): Journal of Management and Administration Provision Vol. 2 No. 1 (2022): Journal of Management and Administration Provision Vol. 1 No. 3 (2021): Journal of Management and Administration Provision Vol. 1 No. 2 (2021): Journal of Management and Administration Provision Vol. 1 No. 1 (2021): Journal of Management and Administration Provision More Issue