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Journal Research of Social Science, Economics, and Management

jrssem
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Published by CV. Publikasi Indonesia

ISSN : 28076494 EISSN : 28076311 DOI : 10.36418

Core Subject : Social,

Environmental Science

The Journal Research of Social Science, Economics, and Management is a double-blind peer-reviewed academic journal and has open access to social and scientific fields. The journal is published monthly once by CV. Publikasi Indonesia. The Journal Research of Social Science, Economics, and Management provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of including social science, economics, management, law, and education.

Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)

Articles 1,333 Documents

75 76 77 78 79

Succession Planning in Family Business: A Case Study of PT BBL Pratama, M. Hamdani; Sutanto, J.E
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.950

This study aims to analyze the succession planning process in a family business at PT BBL, a company that produces raw materials for animal feed based in Sidoarjo. The transition of leadership from the founding generation to the next generation is a strategic issue that determines the sustainability of the company. Using a qualitative approach with case studies, data were obtained through in-depth interviews with the founder’s generation, the second generation, corporate professionals, and family business experts. This study adapts the Seven-Pointed Star model (Rothwell, 2010), which was developed into eight stages, to describe the dynamics of succession that are relevant to the context of SUCCESSION PLANNING IN FAMILY BUSINESS: A CASE STUDY OF PT BBL. The results of the study show that PT BBL is still in the early stages of succession planning, with the main challenges including the development of affective commitments, the harmonization of values and expectations between generations, and the improvement of the competency readiness of the next generation. These findings provide theoretical contributions by enriching the study of family business succession in Indonesia, as well as practical implications for designing a succession strategy that is structured, sustainable, and aligned with family values.

QRIS as a Digital Payment Instrument: Its Impact on People's Financial Behavior in the Industry 5.0 Era Qolyubi, Ahmad; Munandar, Agus
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.961

Since its launch by Bank Indonesia in 2019, the Quick Response Code Indonesian Standard (QRIS) has become a key pillar of digital payment systems in Indonesia, accelerating financial digitization and promoting financial inclusion. This study aims to explore the impact of QRIS on public access to digital financial services and its influence on financial behavior. This study adopts a descriptive qualitative approach, collecting secondary data from Bank Indonesia reports, academic journals, previous research, and recent news articles. The findings indicate that QRIS has significantly expanded public access to digital financial services and improved transaction efficiency. However, this convenience also brings varied impacts on financial behavior. On the one hand, QRIS encourages fast and efficient transactions; on the other hand, it may trigger consumerist behavior and reduce saving intentions, particularly among individuals with low financial literacy. Financial literacy plays a crucial role in guiding the wise use of QRIS, those with higher financial understanding tend to utilize QRIS for better money management. In the context of Industry 5.0, which emphasizes sustainability and human-centric development, QRIS presents great potential for enhancing financial well-being. Nevertheless, challenges such as digital literacy gaps, risk of overspending, and the need for adequate infrastructure must be addressed strategically. Therefore, collaboration between policymakers, financial institutions, and the public is essential to foster healthy financial behavior within the rapidly evolving digital ecosystem.

The Influence of CEO Characteristics on Corporate Sustainability Growth: The Moderating Role of the Audit Committee in Food and Beverage Sector Companies Listed on the Indonesia Stock Exchange Leginaputri, Khairunisa; Patrisia, Dina
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.963

This study aims to identify the influence of Chief Executive Officer characteristics (Gender, Experience, Ownership) on Corporate Sustainability Growth (CSG) with Audit Committee Expertise as the moderation variable. This study uses panel data consisting of 26 companies listed in the food and beverage sector on the Indonesia Stock Exchange with an observation period of 2019 to 2023, resulting in a total sample of 130 observations. The data analysis tool in this study is Moderated Regression Analysis (MRA). The results showed that CEO Ownership and CEO Experience had a significant positive influence on CSG, while CEO Gender did not show a significant influence. In addition, the Audit Committee Expertise plays the role of a moderation variable in the relationship between CEO Experience and CSG, as well as between CEO Ownership and CSG. This research contributes to the literature by emphasizing the important role of both CEO and Audit Committee Expertise characteristics in improving company sustainability, as well as providing insights for readers and decision-makers in ensuring that the company's sustainability strategy is in line with the organization's long-term goals.

Corporate Social Responsibility Through the Berkah Mulya Waste Bank Program Yudha Fahreza, Sehan; Triansyah, Dicky; Khumayah, Siti; Lestari, Aghnia Dian
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.970

This study aims to analyze the implementation of the Berkah Mulya Waste Bank program as a Corporate Social Responsibility (CSR) initiative of PT. Japfa Comfeed Cirebon. In waste management and community empowerment. This study employs a descriptive qualitative method, utilizing observation, in-depth interviews, and documentary analysis as data collection techniques. It also explores the workflow of the waste bank and its impacts based on the Triple Bottom Line concept (Profit, Planet, People). The research findings indicate that this program contributes positively economically through additional income for the community, environmentally through reduced waste volume and improved cleanliness, and socially through increased awareness, active participation, and community collaboration in waste management. However, the study also identified challenges in maintaining customer participation and a lack of succession planning for managers. Efforts to address these challenges include continuous education and the use of digital technology to attract the interest of younger generations. In conclusion, the Berkah Mulya Waste Bank is a successful CSR practice model that integrates environmental, social, and economic aspects and has the potential to be replicated as a community-based waste management solution in other regions.

The Role of Customer Experience in Mediating Experiential Marketing on Customer Loyalty at Flaurent Salon Yogyakarta Setiawan, Marcella Devina; Ed Radianto , Wirawan
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.952

The beauty salon industry in Indonesia has experienced significant growth, particularly in the service sector, which dominates 43.69% of the creative industry market. This study investigates the relationship between experiential marketing, customer experience, and customer loyalty at Flaurent Salon in Yogyakarta. The research approach used is quantitative; data were collected through questionnaires distributed to 83 consumers who are members of the salon. The findings reveal that experiential marketing significantly influences customer experience (? = 0.669, p < 0.05) and, in turn, customer loyalty (? = 0.196, p < 0.05). Additionally, experiential marketing directly affects customer loyalty (? = 0.574, p < 0.05). These results underscore the necessity for service-based companies to enhance their marketing strategies to foster loyalty through improved customer experiences. This study successfully demonstrates significant relationships between experiential marketing, customer experience, and customer loyalty in the context of Flaurent Salon, Yogyakarta. It provides insights for Flaurent Salon to refine its marketing efforts and ensure long-term customer retention.

The Influence of Profitability, Leverage, Liquidity, and ESG Scores on Firm Value of Lq45 Low Carbon Leaders Index Listed Companies for the Period 2021–2024 Kusuma, Arie Gilang; Sari, Diana
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.933

This study aims to examine the extent to which Return on Equity (ROE), Net Profit Margin (NPM), Debt to Equity Ratio (DER), Current Ratio (CR), and Environmental, Social, and Governance (ESG) scores influence firm value, as proxied by Price to Book Value (PBV), among companies listed in the LQ45 Low Carbon Leaders Index during the 2021–2024 period. The study adopts a quantitative approach using panel data regression analysis. The sample consists of 10 companies that consistently reported ESG scores and published both sustainability and financial reports over the four-year observation period. The estimation model employed is the Random Effect Model (REM), selected based on Chow, Hausman, and Lagrange Multiplier tests. The individual influence of each independent variable on firm value is assessed through partial t-tests. The findings indicate that ROE and NPM have a positive and significant effect on firm value, underscoring the importance of profitability in building investor confidence. DER shows a significant negative effect, suggesting that high leverage levels tend to reduce market valuation. Meanwhile, CR and ESG scores exhibit no significant effect on firm value, although ESG scores display a positive directional relationship. This implies that sustainability practices are perceived positively but have yet to become a decisive factor in corporate valuation by the market.

Analysis of Profitability Ratios on Stock Returns in Healthcare Service Providers on IDX (2020–2024) Septyadi, Rendy; Sari, Diana
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.934

This study aims to analyze the influence of Return on Assets (ROA), Return on Equity (ROE), Net Profit Margin (NPM), and Earnings per Share (EPS) on stock returns in healthcare service provider companies listed on the Indonesia Stock Exchange (IDX) during the 2020–2024 period. A quantitative approach with multiple linear regression methods was employed. The sample consists of seven healthcare companies selected using purposive sampling criteria, including consistent publication of audited annual financial reports and accessible stock return data. Classical assumption tests were conducted to ensure model validity, followed by t-tests, F-tests, and the coefficient of determination (R²) to examine the partial and simultaneous effects of the independent variables on stock returns. The results show that Return on Assets (ROA) and Earnings per Share (EPS) have a positive and significant impact on stock returns, indicating that asset utilization efficiency and earnings potential per share are key considerations for investors. In contrast, Return on Equity (ROE) and Net Profit Margin (NPM) do not exhibit significant effects, suggesting that capital effectiveness and operational efficiency have not been fully appreciated by the market in this sector. These findings suggest that the Indonesian stock market is not yet fully efficient in the semi-strong form and provide theoretical support for the application of signaling theory and market efficiency theory in the healthcare sector.

Strengthening Succession Planning Strategy at PT Gag Nickel Garnasih, Ahlan Novia; Wahyuningtyas, Ratri
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.937

Succession planning is vital for leadership continuity, yet PT Gag Nikel, an ANTAM subsidiary, faces challenges in implementing it effectively. Although a human resource system exists, succession planning at PT Gag Nikel remains reactive, unstructured, and insufficiently integrated, threatening operational sustainability. This qualitative research aims to strengthen succession planning strategy at PT Gag Nickel through analyzing current conditions and offering strategic recommendations. Data were collected via in-depth interviews, focus group discussions, observations, and document analysis, using Creswell’s model and NVivo 12. Four key informants were purposively sampled, including the Acting President Director, Director of Finance Risk Management and HR, and Human Capital staff. Key findings reveal critical issues such as the absence of a formal succession system, weak communication, and the lack of development plans linked to performance assessments. Seven strategic positions remain vacant; internal candidates fail to meet qualifications due to educational mismatches, insufficient tenure, assessment center failures, and missing competency certifications. Recommendations include establishing a structured succession system through a three-phase roadmap; developing a talent matrix based on performance and potential; implementing Individual Development Plans (IDPs) for targeted competency growth; conducting leadership training focusing on digital skills, adaptive leadership, and ESG principles; and applying KPI-based evaluations with 360-degree feedback. These strategies are essential to ensure sustainable leadership continuity and organizational resilience. This research contributes to succession planning literature within the mining sector and provides a practical framework for companies facing similar challenges in remote operations, supporting sustainable human resource development and organizational effectiveness.

Brand Community Knowledge, Involvement, Trust, Engagement, And Brand Loyalty (Glow Up Agents Community) RM, Andi Ade Rufiani; Sugiat , Maria Apsari
Journal Research of Social Science, Economics, and Management Vol. 5 No. 2 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i2.940

The development of digital technology makes the brand community a key strategy to build loyalty in the beauty industry. This study examines the "Glow Up Agents" community by BHUMI Skincare, using the KITE (Knowledge, Involvement, Trust, Engagement) framework to analyze its influence on brand community engagement and brand loyalty. The PLS-SEM method was used with questionnaire data from active members to 184 respondents. The results showed that the entire hypothesized relationship was positively significant: the KITE dimension influenced member participation, which in turn increased brand loyalty. It affirms the important role of understanding, interaction, and trust. Practical advice includes community optimization, while academic advice recommends exploring additional variables for deeper understanding.

Evaluation of Value Engineering Potential in Work Methods and Design of the Primary Canal in the Post-Disaster Gumbasa Irrigation Project Muhamaddan, Abdullah Khoir; Ahyudanari, Ervina
Journal Research of Social Science, Economics, and Management Vol. 5 No. 1 (2025): Journal Research of Social Science, Economics, and Management
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jrssem.v5i1.941

Post-disaster infrastructure reconstruction presents unique challenges, requiring adaptive construction methodologies to address altered geological conditions and optimize resource utilization. The reconstruction work of the Gumbasa irrigation system after the earthquake, tsunami, and liquefaction disasters experienced obstacles in the implementation of the primary channel due to sandy soil conditions that are prone to landslides. The initial design, using precast shoes, was delayed and over budget due to difficulties during field installation. This study applies the value engineering method to evaluate the potential for cost savings and functional improvements through the analysis of work methods and primary channel design. Quantitative and qualitative approaches are used, with stages including information gathering, function analysis, creative ideation, evaluation, and recommendations. The results showed that the cast-in-situ method was superior, achieving a total cost efficiency of IDR 1,062,223,159, or 1.4% of the initial budget. In the lining shoe item, the savings reached IDR 3,397,623,506, or 29.7% of the initial work value. The project duration decreased from 456 days to 240 days, with a time saving of 216 days, or 47.4%. Evaluation of Value Engineering Potential in Work Methods and Design of the Primary Canal in the Post-Disaster Gumbasa Irrigation Project has proven to be effective in assessing post-disaster infrastructure implementation by providing added value in terms of cost, quality, and time.

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Zidnal Falah

Contact Email jurnalcomserva@gmail.com

Phone +6285322218207

Journal Mail Official muhammadzidnal31@gmail.com

Editorial Address Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location Kab. cirebon, Jawa barat INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Zidnal Falah

Contact Email
jurnalcomserva@gmail.com

Phone
+6285322218207

Journal Mail Official
muhammadzidnal31@gmail.com

Editorial Address
Jl. Ki Ageng Tapa (Perumahan Pondok Mutiara Gegunungan Blok F9) RT 3, RW Gegunungan, Sumber, Kab. Cirebon, Jawa Barat.

Location
Kab. cirebon,

Jawa barat

INDONESIA