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EVALUASI KINERJA CUSTOMER SERVICE PADA PT BANK RAKYAT INDONESIA (PERSERO) TBK CABANG SIDENRENG-RAPPANG Syafrimansyah Syafrimansyah; Rusli Siri; Syarifuddin Arief
Cross-border Vol. 4 No. 1 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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This study aims to determine the performance standards of Customer Service at PT Bank BRI Sidenreng Rappang Branch. The type of research carried out is qualitative or in the form of descriptions in the form of explanations from sources related in this study so that accurate data can be obtained on the problem and then analyzed so that conclusions can be drawn. The design of this study was to review the documents and standard operating procedures of the customer service frontliner at PT Bank Rakyat Indonesia Cab Sidenreng-Rappang and other sources of library data. Based on the results of research and discussion of researchers on the evaluation of customer service performance, researchers can conclude that the customer service of BRI Sidrap Branch Office has carried out well and fully responsible for all its duties in accordance with the applicable BRI Kanca Sidrap Company Operational Standards (SOP). For the obstacles experienced by customer service in meeting service quality targets, the researchers conclude that there are three obstacles, namely in terms of the network, product knowledge that is always updated, and the character of customers who are not always the same.

KEGIATAN PAGELARAN SENI DI SMP NEGERI 5 LHOKSEUMAWE Julia Julia; Sri Aryati
Cross-border Vol. 4 No. 1 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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This study entitled "Art Performance Activities at SMP Negeri 5 Lhokseumawe, raised the problem of how the implementation of performing arts activities at SMP Negeri 5 Lhokseumawe. This study aims to describe the implementation of performing arts activities at SMP Negeri 5 Lhoseumawe, and the obstacles faced during the implementation of the activity. The approach used is a qualitative approach, while the type of research used is descriptive.The sources of research data are trainers/supervisors and students who take part in performing arts activities at SMP Negeri 5 Lhokseumawe.The data collection techniques used are observation, interviews and documentation.Analysis techniques data, namely data reduction, data presentation and data verification.The results of research on the implementation of performing arts activities at SMP Negeri 5 Lhokseumawe are held annually in the even semester with learning guidance of 4 face-to-face meetings in class, Even before entering the exhibition material, the teacher s eni has conveyed information about what things will be planned at the exhibition. The rest of the guidance activities are carried out outside of class hours, both scheduled and free, but still under the coordination of the art teacher and homeroom teacher. The implementation of performing arts activities at SMP Negeri 5 Lhokseumawe is in accordance with the curriculum and syllabus set by the Ministry of National Education that this art performance is one of the places to develop students' talents and interests and potential in the arts. This activity really helps students in exploring their artistic soul. The obstacles faced were the narrowness of the field where the event took place so that the installation of tents and performances as well as a place for exhibition stands and bazaars was a little less than perfect, besides the lack of concern for a small number of homeroom teachers in assisting in guiding their students, then students were less disciplined in carrying out the directions given by the supervisor, the lack of support from the guardians of students in allowing their sons and daughters to carry out training activities, especially in the branch of music and dance performances, is due to the long time required for these exercises.

PEMENTASAN MUSIK ANSAMBEL PADA MASA PANDEMI COVID-19 SMP NEGERI 5 LHOKSEUMAWE Julia Julia
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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The title of this research is the musical ensemble performance of SMP Negeri 5 Lhokseumawe for the 2020/2021 academic year. Raising the problem of how the implementation of ensemble music performance activities at SMP Negeri 5 Lhokseumawe and the factors that influence these activities. This study aims to describe how ensemble music staging activities during the covid-19 pandemic and describe the problem solving used to overcome these problems by applying the demonstration method. This type of research is Classroom Action Research with stages of planning, action, observation and reflection. This study applies three cycles, each cycle students' abilities have increased. In the first cycle, the average ability to play music was 44.4%, in the second cycle there was an increase of 66.6%, then in the third cycle there was a significant change to 94.6%. Data collection in this study was obtained by means of observation and documentation. From the results of this study, it was concluded that the demonstration method could improve the ability to play ensemble music during the Covid-19 Pandemic in class IX. 5 Shift A SMP Negeri 5 Lhokallwe. It is suggested that the demonstration method can be used or utilized in learning the art of music to improve the ability to play ensemble music in learning arts and culture, because it will provide a meaningful experience for students and be beneficial for all.

PENGARUH PENGELUARAN PEMERINTAH BIDANG PENDIDIKAN DAN KESEHATAN TERHADAP INDEKS PEMBANGUNAN MANUSIA (IPM) PADA KAWASAN PERBATASAN NEGARA PROVINSI KALIMANTAN BARAT TAHUN 2010-2019 Iva Ashari Ananda; U. Sulia Sukmawati; Erdila Kidrian
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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The construction of an area is of concern to the government, especially in the border region that became the main manifestation of the sovereignty of the territory of a country. The Human Development index (HDI) is one of the benchmarks see the performance of the government in the effort to build the quality of human life. This study aims to analyze the influence of government spending for education and health on the HDI in the regency of West Kalimantan Province of years 2010-2019. The research method using quantitative approach with the type of library research. Source of data used is secondary data obtained from the Central Statistics Agency (BPS) of West Kalimantan Province and the Ministry of Finance of the Republic of Indonesia by using the technique of multiple regression analysis of panel data, i.e. the joint between the data time series (time series) in the period of the year 2010-2019 and data cross of the 5 districts in the border region of the country in the Province of West Kalimantan ( Kabupaten Sambas, Kabupaten Bengkayang, Kabupaten Sintang, Kabupaten Sanggau and Kabupaten Kapuas Hulu). The results of research in multiple regression showed Y = 6129,742 - 0,000267 X1 + 0,002 X2, for the t test (partial) shows that the variable X1 is the government spending the field of education is not significant effect on HDI in the district of the state border of the Province of West Kalimantan years 2010-2019. However, in the variable X2 that government spending health effect singnifikan on the HDI in the district of the state border of the Province of West Kalimantan years 2010-2019. The magnitude of the influence of government spending for education and health on the HDI seen from the R-square, i.e. 0.600 that the variables X1 and variable X2 effect on Y by 60% and the remaining 40% is influenced by other factors not examined in this study. In the F test (simultaneous), based on the results in the ANOVA table shows that the significance value of 0.000<0.05. So berdasarhkan the hypothesis that H3 is accepted. Thus the independent variables X1 and X2 affect the variable Y so that the result is government spending for education and health effect on the HDI in the district of the border Province of West Kalimantan years 2010-2019.

METODE PEMBELAJARAN TILAWATIL QURAN DALAM MENINGKATKAN SENI MEMBACA AL QURAN DI PESANTREN ASSA’ADATUL ISKANDARI PURWAKARTA Iis Kustiani; Sanusi Uwes; Imam Tabroni
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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The background of the problem is the low interest of students in qiroatil Quran lessons at the Assa'adatul Iskandari Islamic Boarding School, Purwakarta, West Java. Students feel that they do not have a good voice, are not confident, are not talented, have low interest in Qori / ah. The purpose of the study was to find out how the implementation, supporting and inhibiting factors, evaluation and application of the Qur'an qiroatil learning method in improving the art of reading the Qur'an. The research method used was descriptive with a qualitative approach. through interviews, observations and documentation studies, data comes from interview scripts, field notes, photos, videos, tapes, personal documents, notes or memos, and other official documents through primary and secondary data. The results of the research are described in a narrative manner. The results of the study applied the Idzhar, Idghom, Iqlab tajwid learning. Ikhfa and Qolqalah. Al Quran learning method used is Qiroati method, Hifzil Quran recitation (THQ) and Quran recitation. The Quran rhythm (Qiroatil) used is Bayyati, Hijaz, Shoba, Rost rhythms. Jiharkah, Sika, Nihawand. Assessment of 105 students who got good scores above the average 24 people. It is expected that students practice the Qur'an, increase Islamic faith, piety and apply the application of the Qur'an qiroatil learning method in improving the art of reading the Qur'an properly and correctly.

HUBUNGAN BIMBINGAN BELAJAR PENDIDIKAN AGAMA ISLAM MELALUI MODUL DAN MOTIVASI BERIBADAH DENGAN PRESTASI BELAJAR SISWA MTs HIDAYATUL ISLAMIYAH KARAWANG Prisuwantoro Prisuwantoro; Yayat Suharyat; Asep Dudin Abdul Latif
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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Relationship of Islamic Religious Education Guidance Through.Modules and Motivation for Worship on Student Achievement at MTsS Hidayatul.Islamiyah Karawang Thesis, Graduate School of Islamic Education Masters. Islamic University 45 Bekasi, West Java. 2021 There are many efforts to maintain student achievement during the pandemic, among others, by maximizing learning activities, adding appropriate media to serve student learning, holding modules to help students learn even by providing offline, online earning, all of which are expected to be able to boost learning achievement and motivation. However, the facts show differently, many students have not maximized distance learning participation, students find it difficult to learn because the material is not optimally acceptable, even though the learning carried out has been assisted by modules. This research is to find out: The relationship between PAI tutoring through Modules with PAI Students' Achievements; The relationship between PAI tutoring through Modules and Students' worship motivation; and Simultaneous relationship between student tutoring through modules and motivation to worship with student achievement. The forms of tutoring services for students include providing orientation to students which contains information about school goals, curriculum, adjustment, learning methods, and school organizational structures, providing information on appropriate learning methods for students during lessons at school or independently. At home, both in groups and individually. The method used is a quantitative survey technique. Used to obtain data that occurred in the past or present, about beliefs, opinions, characteristics, behavior, variable relationships and to test several hypotheses about sociological and psychological variables from samples taken from certain populations, at MTs Hidayatul Islamiyah Jatibaru Jatisari Karawang as many as 79 Sample. It was concluded that there was no significant relationship between the PAI Learning Guidance variable with the Module (X1) and the PAI student learning achievement (Y).Sig value 0.14 is greater than 0.005 (0.14 > 0.05) and the calculated T value is greaterthan t table (1,479 < 1,9812) Ho is accepted. The Sig value for X2 Worship Motivationtowards Y PAI learning achievement is 0.770 > 0.005 and the t value is 0.293 < from Ttable 1.9812, H2 is rejected. Furthermore, there is no simultaneous relationshipbetween the variables X1 (Learning Guidance with Modules) and Variable X2(Students' Worship Motivation) with PAI Learning Achievements, the significant value of H3 is rejected, which means that there is no simultaneous effect of X1 and X2 on Y,the amount is only 3.5%. Implications: Module guidance needs to be maintained, coupled with other creativity that can improve student achievement. Suggestions are expected to be able to encourage the academic community to be able to make variouslearning plans that make students' achievements increase.

STRATEGI GURU PENDIDIKAN AGAMA ISLAM (PAI) DALAM MENGINTERNALISASI NILAI-NILAI RELIGIUS DI SDN TEGALWARU 3 KECAMATAN CILAMAYA KARAWANG Supriyatno Supriyatno; Ibnu Muthi; Asep Dudin Abdul Latif
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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The enactment of learning during the covid 19 emergency period is something that is good for teachers, Students or parents of students, The impact on the decline in the quality of student learning outcomes includes cognitive achievement and the values of students' religious character. This research aims to find out: Strategy teacher of Islamic Religiou Education and ethics in internalizing religious of value in student, Religious values practiced by SDN Tegalwaru 3 Students durimg the period of covid 19 pandemic, as well as supporting factors and inhibiting efforts to imralize religious of value in SDN Tegalwaru 3. Value internalization is the process of making value a part of a person. Strategy is a learning strategy carried out by teachers according to their duties as professionals with the main task of educating, teaching, guiding, directing, training, appraise, and evaluating learners.The research focused on 1 elementary school located in the Kab. Karawang area, namely in SDN Tegalwaru , this research using qualitative research, with case study methods, A research procedure that produces descriptive data in the form of written or oral data from people and behaviors that can be observed as the object of research. Concluded the Strategy of Islamic Teacher Education and internalizing ethichs the religious values of students, consists of several stages, this is: the first, The stage of Transformation value, A process of informing good and unfavorable values to students, the secound, the stage of transaction value, namely the stage of education values two-way communication, or interaction between learners and educators is reciprocal. Implementation through it, the phase Receiving Students listen to every piece of advice and the Responding Stage. Internalization of Students & Religious Values Outside of Study Hours, Through Counseling and Home Visit. Supporting Factors for Principal Commitment, Support of All Teachers, Support parents of students of the Community of Students Live, Children's environment near places of worship (Mosque) and Dokungan Ustad and the community around the school. Inhibitory Factors: Minimal Means, Weak Mastery of Technology, Low levels of Economy and Education Parents to Students, Limited Teacher Time and Budget Limited School. Advised by the principal, the teacher maintains his work in building and realizing a religious and responsible school to various school programs related to the internalization of students; religious values.

KIPRAH GURU PENDIDIKAN AGAMA ISLAM DALAM MEMBINA KARAKTER TANGGUNG JAWAB SOSIAL SISWA MADRASAH IBTIDAIYAH NEGERI 1 KARAWANG MASA PANDEMI COVID 19 Saepul Pajri; Ibnu Muthi; Asep Dudin Abdul Latip
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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This thesis discussed the gait of Islamic Religious Education teachers in fostering the character of social responsibility. This character development aimed to make students of Madrasah (School) Ibtidaiyah Negeri 1 Karawang gain a sense of social responsibility. Also, it aimed to make the students be accustomed to applying these characters in daily interactions where students are. This research was motivated by the low social attitudes of students during the Covid-19 pandemic, especially the character of responsibility both to the personal and the environment. This problem made the author conducted research at Madarasa Ibtidaiyah Negeri 1 Karawang. This school seeks to make Islamic teachings the basis for implementing various characters, especially the character of social responsibility through various programs in the school. This research used a qualitative descriptive method. The object of the research was the Head of Madrasah, Deputy Head of Curriculum Sector, Deputy Head of Student Affairs, Islamic Religious Education Teachers, and Students. The data collection was conducted by observation, interviews, and documentation. The data were analyzed using triangulation techniques, data sources, and research extension. The results of the research showed Islamic Religious Education Teachers carry out a role in fostering the character of students social responsibility, like educating through and example, habits, advice and stories, discipline, participation, and nurturing. The use of existing methods and media was also maximized. In every step taken, there were factors that supported the implementation of a program and on the other hand, there were also inhibiting factors. In this case, how do we respond to it? These factors were: technological advancement factors, religious activities, living environment, friends, parents, and students. The author advised Madrasah should continue to familiarize and develop its programs, as well as support the development of social responsibility characters and students. The purpose is to make students obey the teachers and Madrasah rules to create a conducive learning atmosphere. Parents should be aware that in building the character of social responsibility, it is necessary to intervene from parents when students are at home. With a synergistic relationship between various parties, the objectives of the Madrasah can be achieved.

PEMBINAAN KARAKTER MELALUI SHALAT LIMA WAKTU DI MTs NURUL QOLBI PURWAKARTA A Nasrudin; Sanusi Uwes; Manpan Drajat
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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This study describes character building through five daily prayers at MTs Nurul Qolbi Purwakarta, West Java. The background of the first problem of students ending prayer times. The two prayers are not in congregation. Third, many students do not perform the obligatory prayers on time. The four students lied that they had prayed. Discipline of students arriving late, not doing assignments, not being disciplined in prayer, not being disciplined in obeying school rules and regulations, disciplined in speech and behavior. Character education has not been seen in students. Because in doing prayers and student discipline must be ordered and monitored by the teacher, there has not been an awareness of the students themselves. The purpose of the research is to find out how to implement character building through five daily prayers at MTs Nurul Qolbi. The method used is descriptive method with a qualitative approach. Through interviews, observations and documentation studies. Data comes from interview scripts, field notes, photos, videos, tapes, personal documents, notes or memos, and other official documents through primary and secondary data. Data analysis techniques through data before going to the field, when in the field and processing data. So that conclusions can be drawn. The results of the study show that character building through the five daily prayers can be achieved through habituation, daily school programs, self-awareness of students, exemplary examples from teachers, and teacher monitoring routine evaluations from teachers.

PELUANG PENGEMBANGAN WISATA LINTAS BATAS (CROSS-BORDER TOURISM) DALAM MENINGKATKAN PERTUMBUHAN EKONOMI KABUPATEN SAMBAS Desi Yuniarti
Cross-border Vol. 4 No. 2 (2021): Cross-border
Publisher : Lembaga Penelitian Dan Pengabdian Masyarakat Institut Agama Islam Sultan Muhammad Syafiuddin Sambas Kalimantan Barat

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The number of tourist visits to Sambas Regency is low but every year it increases to Temajuk Village Tourism. This study aims to analyze the characteristics of tourism actors, tourism potential, tourism development practices, and tourism development factors in Temajuk Village. This case study research collects data from interviews, observations, and focus group discussions (FGD). Informants in the study were selected using a purposive sampling technique based on the characteristics of tourism actors. Testing data through source triangulation, interactive model data analysis using social practice theory from Bourdieu. The results showed that the characteristics of tourism actors consisted of domestic and foreign tourists. tourism service industries such as villas, resorts and homestays, travel agencies "Sambas Destinations", simple food stalls, there is no tourist information center and souvenir center. Tourism services are not optimal because there are no banks/ATMs, poor communication and network services, electricity only flows for 14 hours. There are already sub-sector police and health centers. The government is the Temajuk Village Government and the Regency Government. The majority of the community are Malay, Muslim, and work as farmers and fishermen. The communities are GenPI sambas, Jewita Sambas, and WWF Paloh. The tourism potential of Temajuk Village consists of natural potential including Tanjung Flag Beach, Camar Bulan Beach, mangrove forest, Tropical Rain Forest. Cultural potentials include Jellyfish Dance, Art of Dhikr, and the manufacture of processed shellfish. Other potentials include Jellyfish Season, Seagull Resort, Paloh Coastal Festival, and crab hunting. Development of tourism by increasing attractiveness through improving the quality of marine tourism, implementing the Paloh Coastal Festival, making Mangrove ecotourism. There is an increase in access such as the provision of transportation to Temajuk Village, repair of village roads and bridges. Tourism amenities with the Tourism Awareness Movement and the creation of a souvenir center. Ancillary, namely with Digital Promotion, establishment of BTS, electricity supply, establishment of art studios. Tourism supporting factors consist of natural, social and cultural attractions, events, and tourism supporting facilities as economic capital. The label "a piece of heaven in the tail of Borneo" as a symbolic capital. Cooperation between the community and the actors and the behavior of the giraffe as cultural capital. Inhibiting factors such as the absence of banking facilities, road access, poor internet network and only 14 hours of electricity as economic capital which is an ancillary component and the absence of a Regional Regulation regarding tourism development in Temajuk Village.

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Aslan

Contact Email
aslanbanjary066@gmail.com

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+6285245268806

Journal Mail Official
aslanbanjary066@gmail.com

Editorial Address
Jalan Raya Sejangkung Sebayan , Kab. Sambas, Provinsi Kalimantan Barat, 79462

Location
Kab. sambas,

Kalimantan barat

INDONESIA

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Aslan

Contact Email aslanbanjary066@gmail.com

Phone +6285245268806

Journal Mail Official aslanbanjary066@gmail.com

Editorial Address Jalan Raya Sejangkung Sebayan , Kab. Sambas, Provinsi Kalimantan Barat, 79462

Location Kab. sambas, Kalimantan barat INDONESIA

Abstract

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Contact Name
Aslan

Contact Email
aslanbanjary066@gmail.com

Phone
+6285245268806

Journal Mail Official
aslanbanjary066@gmail.com

Editorial Address
Jalan Raya Sejangkung Sebayan , Kab. Sambas, Provinsi Kalimantan Barat, 79462

Location
Kab. sambas,

Kalimantan barat

INDONESIA