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INDONESIA
Eduvest - Journal of Universal Studies
Published by Green Publisher Indonesia
ISSN : 27753735     EISSN : 27753727     DOI : 10.36418
Core Subject : Health, Science, Social, Engineering,
Aerospace Engineering Computer Science & IT Health Professions Neuroscience Social Sciences
Eduvest - Journal of Universal Studies is a double blind peer-reviewed academic journal and open access to multidiciplinary fields. The journal is published monthly by Green Publisher Indonesia. Eduvest - Journal of Universal Studies provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. This journal publishes research articles multidisciplinary sciences, which includes: Humanities and social sciences, contemporary political science, Educational sciences, religious sciences and philosophy, economics, Engineering sciences, Health sciences, medical sciences, design arts sciences and media. Published articles are from critical and comprehensive research, studies or scientific studies on important and current issues or reviews of scientific books.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,617 Documents
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Implementation of the Mckinsey 7s Model with Employee Job Satisfaction Zu’am, Fariz Aqil; Haryanti, Kristiana
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52001

Abstract

This study aims to explore the relationship between the McKinsey 7S model and employee job satisfaction at PT XYZ, focusing on the complex interactions of organizational elements that influence job satisfaction. In the context of globalization and digital disruption, job satisfaction has become a crucial indicator in human resource management, impacting employee performance, commitment, and leadership behavior. Although 64.9% of Indonesian employees report job satisfaction, approximately one-third of the workforce still experiences dissatisfaction. This study employs a quantitative approach with a sample of 200 employees and measurement instruments developed based on Spector's theory (2022) and Waterman Jr. et al. (1980). The analysis results indicate that the implementation of the McKinsey 7S model has a positive and significant relationship with employee job satisfaction (; ). Each component of the model—including strategy, structure, systems, and skills—shows a significant influence on job satisfaction, while aspects of shared values and leadership style do not exhibit significant relationships. These findings highlight the importance of alignment among organizational elements to enhance job satisfaction, as well as the need for a deeper approach to leadership development and shared values within the context of PT XYZ. The practical implications suggest that businesses should prioritize strengthening strategy formulation, organizational structure clarity, system efficiency, and skills development programs to enhance employee job satisfaction.
Analysis of The Effect of Work Environment and Human Resource Aspects on Employee Performance Quality In Building Maintenance Work Saputra B, Dicky Andrianto; Isradi, Muhammad
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52003

Abstract

The rapid development of infrastructure in Indonesia has not been matched by adequate attention to building maintenance activities. Many buildings experience deterioration before reaching their intended service life due to weak maintenance management, particularly in terms of human resources (HR). Worker performance plays a crucial role in maintenance success and is influenced by various factors, including discipline, motivation, work environment, training, ability, and tools. This study aims to analyze the influence of HR aspects and the work environment on worker performance quality in building maintenance projects at PT. XYZ, as well as to evaluate the importance and performance levels of each indicator using a combined method. A quantitative approach was applied using Structural Equation Modeling with Partial Least Squares (SEM-PLS) via SmartPLS 3.0 software. Additionally, Importance-Performance Analysis (IPA) was employed to identify improvement priorities. The results indicate that among the six variables, only discipline has a positive and significant impact on Worker Performance (path coefficient = 0.243; T = 2.026; P = 0.043). Other variables, including the Work Environment, were not statistically significant. Mediation analysis revealed an indirect effect of the Work Environment on Discipline and Motivation (coefficient = 0.281; T = 1.921; P = 0.055). Discipline is the most dominant factor in improving performance, while enhancing training and work environment remains essential as a long-term managerial strategy. IPA identified training-related indicators and supervisor motivation support as top priorities for improvement.
Analysis of Potential Factors on Contract Change Order (CCO) and Quality Performance and Design of Sicco Innovations in Road Infrastructure Projects in Tangerang Faizal, Zulkifli; Isradi, Muhammad
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52005

Abstract

This study examines the factors influencing Contract Change Orders (CCO) and their relationship with quality performance in road infrastructure projects in Tangerang Regency. Based on DBMSDA data from 2022 to 2024, there were notable changes in contract values, especially in projects exceeding 1 billion IDR. The findings reveal that policy changes, specification adjustments, and planning errors are key contributors to CCO occurrences. Using SmartPLS 4.0 and the Structural Equation Modeling (SEM) method, the research analyzes the interrelationships between variables and their impact on project quality performance. The results demonstrate that effective coordination and strong planning significantly improve quality outcomes, while the scope of CCO directly influences overall project results. To support better governance, the study also proposes the development of a digital application for managing CCO submissions to enhance efficiency, transparency, and monitoring within the approval process. Overall, this research provides useful insights for stakeholders in infrastructure development to optimize project implementation, minimize risks, and improve quality performance in road construction projects.
Proposed Business Strategy for Customer Experience Management Implementation to Support Airport’s Non-Aeronautical Business Case Study: PT Angkasa Pura Indonesia Ditaprawira, I Gst. Ngr. Agung Bayu; Wandebori, Harimukti
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52006

Abstract

Customer experience has become a prominent focus for airport operators to meet passengers' expectations of seamless, comfortable, and memorable journeys. In September 2024, two major airport operators in Indonesia merged into PT Angkasa Pura Indonesia (API), now operating 37 airports across the nation. As a State-Owned Enterprise, API is mandated not only to become an agent of development and value creator but also to serve as the face and pride of the nation. To fulfill these mandates, API must develop a holistic strategy that enhances customer experience while supporting business sustainability. This study reviews literature on business strategy and customer experience management, examines the company's current condition, and conducts research to understand passenger profiles and their perceptions of key touchpoints during departure journeys. Market analysis, internal company assessments, and external environment evaluations were conducted to gain comprehensive insights. Research findings reveal that all touchpoints significantly impact customer satisfaction and willingness to spend. The study proposes an integrated customer experience playbook as a business-level strategy to standardize customer experience understanding and practices company-wide across all airports. This strategy remains flexible, allowing individual airports to develop tailored improvements according to specific touchpoint conditions and financial capabilities. The playbook also serves as a reference for functional units—operations, commercial, and human capital—to develop strategies aligned with customer experience objectives. Additionally, the study recommends implementing partnership models to upgrade service quality at airports with lower costs while potentially opening new revenue streams.
Spatial Patterns of Inequality and Governance in Decentralising Indonesia, 1999-2014 Rosidin, Isfandiarni S.
Eduvest - Journal of Universal Studies Vol. 5 No. 8 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i8.52009

Abstract

This paper presents the dynamic relationship between inequality and the quality of local governance at the district level, including a search for the main driving forces and spatial patterns of changes in this relationship. To this aim, we search for a systematic relationship between inequality and a set of governance indicators across districts throughout Indonesia. We find that the relationship between inequality and institutional quality is not straightforward, depending on which indicator we use as a proxy for the institutional variable. In contrast, we find that the relationship between inequality and governance is straightforward: good local governance is associated with low inequality at the district level. If we test for reverse causality, we find mixed evidence on the role of inequality as the determinant of local institutional quality. Reverse causality between inequality and governance is found when we use the service delivery index as a proxy for the governance variable: low inequality will improve local governance.
Assessing Investment Decisions and Stock Performance Using Neurolinguistic Programming in the Indonesian Capital Market Mohammad Khan, Rizad Almaliq; Busnetty, Ida; Sumiyarti, Sumiyarti
Eduvest - Journal of Universal Studies Vol. 5 No. 12 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i12.52011

Abstract

This study investigates the influence of Neuro-Linguistic Programming (NLP) techniques on investment decisions and stock performance in the Indonesian capital market. It highlights psychological factors in investor behavior, particularly cognitive biases leading to irrational decisions. NLP application enables better emotional management, enhanced decision-making, and improved outcomes. The quantitative study used surveys and interviews with 150 retail investors from Indonesian stock communities, trading groups, and certification institutes, selected via purposive sampling (maximum two years' experience). Partial least squares structural equation modeling (PLS-SEM) tested relationships between NLP, decisions, and performance. Findings show NLP significantly impacts both (, on decisions; , on performance). Investment decisions also influence performance (, ) and partially mediate the NLP-performance link (, ). This contributes to behavioral finance by integrating NLP into investment psychology. Practically, financial institutions should offer NLP training to help novice retail investors—who dominate the market—manage emotions, reduce biases, and boost portfolio performance.
Task Matching System to Optimize High-Mix Low-Volume Manufacturing using Design Thinking Methodology Adhiwane, Dimika; Herliana, Sri
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52015

Abstract

High mix-low volume (HM-LV) manufacturing environments face significant inefficiencies due to low repetition, high product variation, and complex labor allocation challenges. This study develops a Task Matching System to Optimize High-Mix Low-Volume Manufacturing using Design Thinking Methodology to address these issues at Startiara (pseudonym), an Indonesian commercial display manufacturer. By creating a human-centered, iterative solution, the system optimizes task assignments, enhances production speed, maintains product quality, and improves worker satisfaction. Drawing on theories like Adam Smith's division of labor, Wright's learning curve, and the theory of identical elements, the system sequences similar tasks to maximize efficiency and reduce cognitive switching. A mixed-methods approach incorporated historical production data, Likert-scale surveys, and two rounds of iterative testing. The system was implemented on seven product types with four experienced workers over six days. Results show an average productivity increase of 35–50%: Product A by 43% (13.08 to 18.74 pcs/hr), Product B by 35% (19.03 to 25.65 pcs/hr), and Product C by 50% (3.15 to 4.72 pcs/hr). Reject rates remained stable (e.g., Product A at 3.10%, Product C at 1.82%). Worker satisfaction improved markedly: task flow clarity from 3.2 to 4.5, perceived competence from 3.5 to 4.6, and task comfort from 3.1 to 4.4 (5-point Likert scale). Key sustainability factors include dynamic priority logic, task repetition thresholds, time buffers, and data-driven refinement. This framework offers SMEs in HM-LV contexts a practical tool to overcome operational inefficiencies.
Women and Politics: An Analysis of the Factors Contributing to the Underrepresentation of Women and the Minimal Participation of Women in the Regional Elections of Banjarmasin City Aliya, Erwina Rahma; Rahmatunnisa, Mudiyati; Chairiyah, Sri Zul
Eduvest - Journal of Universal Studies Vol. 5 No. 11 (2025): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v5i11.52016

Abstract

The lack of representation of women in the Regional Head Election (Pilkada) of Banjarmasin City is an important issue that needs to be studied in depth. This research aims to analyze the factors causing the low number of women politicians endorsed by political parties in the Pilkada contest. This study uses a qualitative approach with data collection techniques through in-depth interviews with women politicians, representatives of political parties, and political observers in Banjarmasin City. The results of the study indicate that the political recruitment process carried out by the parties is not fundamentally gender-discriminatory, but the barriers faced by women are structural, social, cultural, and personal. These obstacles include the lack of party support, logistical limitations, low electability, and the strong influence of social norms that still doubt the leadership capacity of women. In addition, the implementation of the 30 percent quota for women's representation has not been effective. The conclusion of this study indicates that women's representation in regional elections still faces complex challenges that require serious attention from political parties, the government, and society to create more inclusive and gender-equal political participation.
Electric Vehicle Charging Station Incentive Design for Low Utilization, Fast and Ultra-Fast Chargers in Indonesia Prahara Eka Ramadhani, Daniel; Sarjono Putro, Utomo
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52017

Abstract

This study addresses the financial feasibility challenges of deploying fast and ultra-fast electric vehicle charging station incentive design for low utilization, fast and ultra-fast chargers in Indonesia (EVCS) in Indonesia, where low utilization rates (<30%) create significant economic barriers. It evaluates the impact of government incentive schemes on investment viability using Discounted Cash Flow (DCF) simulations. Schemes analyzed include baseline (no incentive), CAPEX incentive, tariff incentive, and performance-based incentive (PBI), with key indicators: Net Present Value (NPV), IRR, and Payback Period. Simulations reflect utilization below 30%, typical outside major urban centres. Without incentives, projects show negative NPV and sub-threshold IRR. CAPEX incentives reduce upfront costs, improving feasibility; tariff incentives boost cash flow. PBIs, which provide fiscal support per kWh sold or utilization level, enhance sustainability by tying aid to usage. Sensitivity analysis confirms IRR sensitivity to utilization and CAPEX. The study concludes that combining capital and output-based incentives is essential to bridge the viability gap, especially in low-demand regions. This will accelerate EVCS deployment, bolster investor confidence, and advance national electrification goals via inclusive infrastructure.
Investment Manager's Ability and Characteristics of Mutual Funds as Determinants of Sharia Stock Mutual Fund Performance in Indonesia Latifah, Halim Pandu; Hariyanto, Eko; Rachmawati, Erny; Pratama , Bima Cinintya
Eduvest - Journal of Universal Studies Vol. 6 No. 1 (2026): Eduvest - Journal of Universal Studies
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/eduvest.v6i1.52029

Abstract

As a country with the largest Muslim-majority population worldwide, Indonesia is the most promising market for Islamic-based products. This study examines the effects of fund manager skills and fund characteristics on Islamic mutual fund performance in Indonesia. Quantitative analysis tested stock selection skill, market timing ability, expense ratio, fund age, and fund size using multiple linear regression on panel data (2018–2022) from 13 purposively sampled funds (65 observations), analyzed with EViews 12. Data sourced from fund reports, Bank Indonesia (BI), and OJK. The Treynor-Mazuy model measured manager abilities; Sharpe ratio assessed performance. Results show stock selection skill (coeff. = 1.198, p = 0.0005) and expense ratio (coeff. = 4.618, p = 0.0905) significantly positively affect performance, with stock selection having the strongest impact. Market timing (p = 0.6861), fund age (p = 0.2336), and size (p = 0.4920) are insignificant. Adjusted R-squared (0.178621) explains 17.8% of variation. Findings urge prioritizing stock selection and research over market timing or size expansion.

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