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Priviet Social Sciences Journal
Published by PRIVIETLAB
ISSN : 2798866X     EISSN : 27986314     DOI : 10.55942/pssj
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
PSSJ: Priviet Social Sciences Journal is an open access, monthly peer-reviewed international journal published by PRIVIETLAB. It provides an avenue to academicians, researchers, managers and others to publish their research work that contributes to the knowledge and theory of Social Sciences. PSSJ is published twelve a year. Publisher of Open Access Journals & Books designed to make it easy for worldwide researchers to discover leading-edge scientific research. Working closely with the global scientific community has been at the heart of our book and journal publishing activity. With a portfolio including journals, books, conference proceedings, we focus on Social Sciences and many more. PRIVIETLAB also publishes on behalf of other scientific organizations and represents their needs and those of their members. With worldwide impact, we support researchers, librarians and societies in their endeavours. PRIVIETLAB is an international center for supporting distinguished researchers, teachers, scholars and students who are researching various areas of Business, Science, and Technology. PRIVIETLAB wishes to provide good chances for academic and industry professionals to discuss recent progress in various areas of Business, Science, and Technology. PRIVIETLAB organizes many international conferences, symposia and workshops every year, and provides sponsor or technical support to researchers who wish to organize their own conferences and workshops.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 577 Documents
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The Effect of Remuneration and BPJS Kesehatan on Work Ethic and Its Impact on Organizational Effectiveness at East Jakarta Metro Police (Polres Metro Jakarta Timur) Ambarita DP
Priviet Social Sciences Journal Vol. 1 No. 5 (2021): November
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v1i5.1750

Abstract

Good organizational performance is essential for achieving institutional objectives, including in public sector organizations such as the East Jakarta Metro Police. High performance enables effective public service delivery and reflects overall organizational success. Performance, as a key determinant of organizational effectiveness, is influenced by various factors, including individual characteristics, job characteristics, and work environment conditions. This study aims to examine the extent to which remuneration and BPJS Kesehatan (health social security) influence work ethic and their subsequent impact on organizational effectiveness. Specifically, the study investigates: (1) the direct effect of remuneration on work ethic, (2) the direct effect of BPJS Kesehatan on work ethic, and (3) the direct effect of work ethic on organizational effectiveness at the East Jakarta Metro Police. Data were collected using both primary and secondary sources. Primary data were obtained from 90 respondents through questionnaires, supported by direct observation and literature review. The analysis employed both qualitative and quantitative approaches, with statistical testing conducted to determine the significance of the relationships among variables. The results indicate that remuneration and BPJS Kesehatan, both partially and simultaneously, have a positive and significant influence on work ethic. Furthermore, work ethic has a significant positive effect on organizational effectiveness. These findings suggest that strengthening employee welfare and work-related factors can enhance work ethic and ultimately improve organizational performance in the public sector.
Analysis of the Influence of Individual Characteristics, Job Characteristics, and Situational Characteristics on Employee Performance: A Case Study of the State Civil Servant Agency Rinanda Ayu Octaviani
Priviet Social Sciences Journal Vol. 1 No. 4 (2021): October
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v1i4.1751

Abstract

Good performance is needed to achieve organizational objectives, including government organizations such as the bureaucratic State Personnel Board. Civil Servants are expected to perform well so that public service can be implemented. Performance, an important factor in the success of an organization, is influenced by various factors, such as individual characteristics, job characteristics, and work situation characteristics. Therefore, this study was conducted to determine the extent to which individual characteristics, job characteristics, and the characteristics of the work situation influence employee performance at the State Personnel Board. This study aimed to determine the characteristics of the individual, job, and employment situation of BKN civil servants, as well as the extent to which the influence of individual, job, and work situation characteristics on employee performance at the State Personnel Board. Methods of data collection using primary and secondary data from 90 respondents, while collecting data through questionnaires, interviews, direct observation on the object under study, and the research literature, methods of analysis using quantitative and qualitative data to test the level of significance of the effect of individual characteristics, job characteristics, and characteristics work situation on employee performance at the State Personnel Board. The overall results indicate that individual characteristics, job characteristics, and the characteristics of the work situation have either partial or simultaneous positive and significant effects on the performance of employees in the State Personnel Board.
The Effect of Customer Relationship Management (CRM), Service Quality, and Value Creation on Customer Satisfaction among Customers of PT Pegadaian (Persero) Cisalak Branch, Depok Andhi Dwy Noviono
Priviet Social Sciences Journal Vol. 1 No. 6 (2021): December
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v1i6.1752

Abstract

The research is aimed for identifying the impact of the Customer Relationship Management (CRM) (X1), the Service Quality (X2), and the Value Creation (X3) on Customer Satisfaction (Y) Customer in PT.Pegadaian (Persero) Cisalak Depok. The period of research is within Desember 2012 to February 2013. The method used is a method of analysis using the calculations Statistical Product and Service Solutions (SPSS) using regression and correlation. The population to be predicted in the research is customer of the PT.Pegadaian (Persero) Cisalak Depok, using 125 samples, which are carefully chosen to ensure so that the samples reflect the population. Measurement of the variables is done using the research instrument with a Likert scale. Used to test the validity of construct validity, test reliability while using a formula Cronbach Alpha. From the calculation results obtained that the number of variables X1 correlation of Y is 0,487 indicates a quite strong correlation of these two variables, the correlation rate of the Y variable X2 is 0,590 indicates a strong correlation of these two variables, the correlation of variables X3 digit of Y is 0,556 showing strong correlation between the two variables, correlation numbers X1, X2, and X3 of Y is 0,647 showing a strong relationship between the two variables. Based on the analysis of the obtained regression equation is Y = 2,665 + 0.106 X1 + 0,160 X2 + 0,268 X3. Where Y is Customer Satisfaction, X1 is the Customer Relationship Management, the Service Quality X2, and X3 are the Value Creation. Then from the calculated coefficients Standardized Coefficients column / Beta is obtained that the magnitude of the effect on Customer Relationship Management of Customer Satisfaction in PT.Pegadaian (Persero) Cisalak amounted to 23,7% for the remaining 76,3% is determined by other variables. The magnitude of the influence of Service Quality on Customer Satisfaction of customer in PT.Pegadaian (Persero) Cisalak was 34.8% for the rest of 65,2% determined by other variables. The magnitude of the influence of Value Creation on Customer Satisfaction of customer in PT.Pegadaian (Persero) Cisalak is 31% for the remaining 69% is determined by other variables. The magnitude of the influence of Customer Relationship Management, Service Quality and Value Creation reforms together on Customer Satisfaction of customer in PT.Pegadaian (Persero) Cisalak was 44,4% for the remaining 55,6% is determined by other variables.
The Effect of Job Satisfaction, Job Rotation, and Work Motivation on Employee Performance at PT. Bank Gunung Sewu Jakarta Branch Yuni Susriati
Priviet Social Sciences Journal Vol. 3 No. 2 (2023): February 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v3i2.1760

Abstract

One of the important issues faced by the company's leaders is how to increase the productivity of its employees with good performance so that the company can achieve the goals to be achieved. Employee performance plays a very important, because the reciprocation of a company is highly dependent on whether or not the optimal performance of employees. To improve the performance of its employees, a company must first overcome the problems encountered, such as eliminating boredom, puts employees at the most appropriate position, and provide support to employees who experience a decrease in performance.This study aimed to analyze the influence of job satisfaction, the rotational position and work motivation, either partially or simultaneously, against the performance of employees of PT. Gunung Sewu Bank Jakarta Branch. This study uses a quantitative approach and techniques of data collection is done through a questionnaire distributed to 44 respondents who are all employees of PT. Gunung Sewu Bank Jakarta Branch. The sampling technique used is total sampling. The analysis used in this study is simple and multiple linear regression, simple and multiple correlation, coefficient of determination and t test and F test Research shows that job satisfaction has a positive and significant influence amounted to 74.9%, the rotational position has a positive effect of 71.5% and a positive effect on work motivation and a significant 74.3%. Similarly together, these three independent variables are positive and significant influence amounted to 80.0%. Results of this study prove that hypothesis Ha accepted and proven linear.
Analysis of the Effect of Work Environment and Compensation on Teacher Performance at Yayasan Bina Dharma Nanik Feriyanti
Priviet Social Sciences Journal Vol. 3 No. 3 (2023): March 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v3i3.1762

Abstract

This study aims to examine the effect of work environment and compensation on teacher performance at Yayasan Bina Dharma. The research employs a quantitative approach using primary data collected through questionnaires distributed to 50 teachers. Data analysis was conducted using descriptive statistics and multiple linear regression analysis, supported by classical assumption tests including normality, multicollinearity, and heteroscedasticity. The results show that the work environment has a positive and significant effect on teacher performance. A supportive work environment, particularly good interpersonal relationships among teachers, contributes to improved performance. Compensation also has a positive and significant effect on teacher performance, with timely financial benefits playing an important role in enhancing motivation and productivity. Furthermore, the results indicate that work environment and compensation simultaneously have a significant effect on teacher performance. These findings suggest that improving both organizational conditions and compensation systems is essential to enhance teacher performance. This study contributes to the understanding of human resource management in educational institutions, particularly in optimizing performance through workplace and financial factors.
Analysis of the Effect of Transformational Leadership, Communication, and Job Stress on Employee Work Ethic at PT Bank Danamon Indonesia Tbk (A Study at the Head Office of Danamon Simpan Pinjam) Anita Dwi Puspitasari
Priviet Social Sciences Journal Vol. 3 No. 10 (2023): October 2023
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v3i10.1763

Abstract

This study aims to analyze the influence of transformational leadership, communication, and job stress on employee work ethic at the Head Office of Danamon Simpan Pinjam. The research employs a quantitative approach using survey data collected through questionnaires distributed to 80 employees. Data analysis is conducted using descriptive statistics and multiple linear regression with the assistance of SPSS. The results of the study indicate that transformational leadership and communication have positive and significant effects on employee work ethic, while job stress has a negative and significant effect. Transformational leadership contributes to shaping positive employee attitudes through trust, respect, and motivation, while effective communication enhances collaboration and organizational interaction. On the other hand, job stress negatively impacts employee performance, particularly when related to limited career development opportunities. Simultaneously, transformational leadership, communication, and job stress significantly influence employee work ethic, with a combined contribution of 57.8%. This finding suggests that organizational factors play a crucial role in determining employee work ethic, although other variables outside the scope of this study also contribute. Overall, the study highlights the importance of strengthening leadership quality and communication practices while minimizing job stress to improve employee work ethic and organizational effectiveness.
Analysis of the Effect of Remuneration, Workload, and Organizational Commitment on Organizational Effectiveness among Account Representative Employees at Primary Tax Offices (KPP Pratama) in East Jakarta La Ode Mohammad Thomas Khan
Priviet Social Sciences Journal Vol. 4 No. 1 (2024): January 2024
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v4i1.1765

Abstract

This study aims to analyze the effect of remuneration, workload, and organizational commitment on organizational effectiveness at the Primary Tax Offices (KPP Pratama) in East Jakarta. The research employs a quantitative approach using a survey method, where data were collected through questionnaires distributed to employees. The data were analyzed using multiple linear regression to examine both partial and simultaneous effects of the independent variables on organizational effectiveness. The results indicate that remuneration has a positive and significant effect on organizational effectiveness, suggesting that better compensation systems can enhance employee performance and contribute to organizational goals. Workload also shows a positive and significant effect, indicating that an appropriate distribution of work can improve employee productivity and efficiency. Furthermore, organizational commitment has a strong positive and significant influence, reflecting that employees with higher commitment tend to contribute more effectively to the organization. Simultaneously, remuneration, workload, and organizational commitment significantly affect organizational effectiveness. These findings highlight that the combination of fair compensation, balanced workload, and strong employee commitment plays a crucial role in achieving optimal organizational performance. Therefore, organizations are encouraged to improve these aspects to enhance overall effectiveness.
Factors that Influence and Maintain the Market-Leading Position of PT. Pegadaian (Persero) Andayani Sihaloho
Priviet Social Sciences Journal Vol. 4 No. 9 (2024): September 2024
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v4i9.1766

Abstract

This study aims to examine the extent to which Quality of Care, Emotional Closeness, and Product Diversification create Customer Loyalty and maintain the position of market leader. PT. Pegadaian (Persero) is a financial services company. In this study, path analysis was used to process the data. Applications 20.0 for Windows was used to process the data. The results of this study indicate that there is a positive and significant correlation between service quality, emotional closeness, product diversification, no customer loyalty, and market leadership. The direct influence of service quality on customer loyalty was 24%. The amount of emotional closeness directly influences customer loyalty. The amount of direct influence was 59.9%. The number of emotional closeness variables that directly influence the market leader is equal to 37.5%. The amount of direct influence on the product diversification variable market leader is equal to 39.8%. The indirect effect of the variable "quality of service" on the market leader through customer loyalty is equal to 5.54%. The indirect effect of the product diversification variable, market leader/market leader, on customer loyalty is 4.62%.
The Effect of Income Tax Article 21 Implementation, Fiscal Correction, and Deferred Tax on Corporate Income Tax: Evidence from Automotive and Component Firms Listed on the Indonesia Stock Exchange Warsito Warsito
Priviet Social Sciences Journal Vol. 4 No. 2 (2024): February 2024
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v4i2.1767

Abstract

This study examines the effect of Income Tax Article 21 (PPh 21), fiscal correction, and deferred tax on corporate income tax in automotive and component sub-sector companies listed on the Indonesia Stock Exchange during the period 2009–2013. The study employs a quantitative approach using secondary data obtained from published financial statements, with a sample of twelve companies selected through purposive sampling. Data analysis is conducted using multiple linear regression to evaluate both partial and simultaneous effects of the independent variables on corporate income tax. The results indicate that PPh 21 has a positive and significant effect on corporate income tax, suggesting that employee income tax policies contribute substantially to corporate tax burden. Deferred tax is also found to have a positive and significant effect, reflecting the impact of temporary differences between accounting and taxable income on future tax obligations. In contrast, fiscal correction shows a positive but insignificant effect, indicating a relatively limited role in influencing corporate income tax within the observed sample. Simultaneously, all independent variables are found to have a significant effect on corporate income tax, with PPh 21 and deferred tax emerging as the dominant factors. These findings highlight the importance of effective tax planning and financial reporting strategies in managing corporate tax obligations. The study contributes to the literature by providing empirical evidence on the role of tax-related variables in corporate taxation, particularly within the automotive industry in Indonesia.
An Analysis of Factors Influencing Consumer Participation Interest to Improve Social Security Program Performance Chairul Arianto
Priviet Social Sciences Journal Vol. 4 No. 4 (2024): April 2024
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v4i4.1768

Abstract

Seeing the development of the realization of achieving the target number of participants in BPJS Ketenagakerjaan since 2009 sd in 2013, almost every year do not reach the target. Achievement of the target number of active kepesertan ever achieved by BPJS Ketenagakerjaan 2012. BPJS Ketenagakerjaan need to create a marketing strategy that focuses on service marketing strategy, by improving strategy of People, Process, Physical Evidence. Formulation of the problem in this study is the extent of the influence strategies People, peroses and Physical Evidence of the performance through the consumer's interest to become participants in BPJS Ketenagakerjaan. The aim of this study was to determine and analyze the effect of strategies People, Process and Physical Evidence against BPJS Ketenagakerjaan performance through Minta consumers. The theory used is the marketing management of the marketing mix, especially in the theory of People, Process, Physical Evidence and consumer behavior. This research approach is supported by a case study with a survey. This type of research is deskreptif and quantitative research, the nature of research just to get a picture of a situation and problems and interpret. The population in this study were 12.5 million workers, with a sample size of 100 respondents. Data were collected through questionnaires and documentation study. Hypothesis testing using multiple linear regression analysis, F test and t test to determine the effect of independent variables on the dependent variable on kepesercayaan rate of 95% (α = 0.05). The results showed that the strategy of People, Process, Physical Evidence, partial direct effect only two independent variables, namely Process and Physical Evidence significant effect on interest. Domain is the most variable Physical Evidence (41%). Whereas to variable performance, partially only two independent variables, namely People and Interests significant effect on performance. The most dominant variable is a variable one (38.7%). Partially indirect influence most dominant variable that influence Physical Evidence of 9.84% on the performance memalui interest. The coefficient of determination (R ²) showed independent variables studied were able to explain 36.6% tehadap variables remaining 63.4 secangkan performance is explained by the other independent variables that are not included in this study.

Page 57 of 58 | Total Record : 577

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