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Putri Amalia Z
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INDONESIA
Journal of Social Science
Published by Ridwan Institute
ISSN : 27209938     EISSN : 27215202     DOI : 10.46799
Core Subject : Science, Social,
Chemistry Environmental Science Immunology & microbiology Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Social Sciences
The Journal of Social Science is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published bimonthly once by Ridwan Institute The Journal of Social Science provides a means for sustained discussion of relevant issues that fall within the focus and scopes of the journal which can be examined empirically. The journal publishes research articles covering all aspects of social sciences, ranging from Management, Economics, Culture, Law, Geography, and Education that belong to the social context.
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 1 Documents
 1 
Search results for , issue "vol. 7 no. 2 (2026): journal of social science" : 1 Documents clear
Improving Employee Competence in Food Logistics Services in Cirebon City Adinda; Sri Wulandari
Journal of Social Science Vol. 7 No. 2 (2026): Journal of Social Science
Publisher : Syntax Corporation Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/jss.v7i2.1061

Abstract

Perum Bulog plays a strategic role in maintaining national food security, but its implementation has not been optimal because employee competencies still need to be improved. Therefore, human resource capacity building is an important factor in strengthening Perum Bulog's performance. This study aims to identify employee competencies in improving food logistics services, as well as obstacles and implementation efforts at Perum Bulog Cirebon. This study used a qualitative descriptive method with an empirical approach. The main informant is the Head of Perum Bulog Cirebon Branch with supporting informants being employees and work partners. Data were obtained through observation, interviews, and documentation, then analyzed through data reduction, data presentation, and conclusion drawing. The research refers to (Spencer & Spencer, 1993) competency theory, which includes motive, traits, self-concept, knowledge, and skills. The results show that employee competency is not yet optimal, especially in terms of knowledge and skills, which is influenced by training that is not yet routine and is still centralized at the head office. Other obstacles include the incompatibility of employees' educational backgrounds, complaints from partners about the quality of rice, and manual administration. Efforts made include branch-based training, strengthening rice quality control, and providing online administrative verification services. Improving employee competency is key to improving food logistics services at Bulog Cirebon.

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