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Jurnal Sistem Informasi

jsi
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Published by Universitas Indonesia

ISSN : 20887043 EISSN : 25026631 DOI : https://doi.org/10.21609/

Core Subject : Science,

Computer Science & IT

Jurnal Sistem Informasi (Journal of Information System) aims to provide scientific literatures specifically on studies of applied research in information systems (IS)/information technology (IT) and public review of the development of theory, method and applied sciences related to the subject. The journal not only facilitates local researchers but also international researchers to publish their works exclusively in English.

Arjuna Subject : Ilmu Komputer (semua kategori) - Sistem Informasi

Articles 231 Documents

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E-Supply Chain Management Value Concept for The Palm Oil Industry Muhamad Akbar; Antoni Darius
Jurnal Sistem Informasi Vol. 15 No. 2 (2019): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21609/jsi.v15i2.859

The Harmony of IT and Business is an asset and the foundation of the organizations to improve and build business competitive strategies. There is a need to integrate and coordinate all business partners of the organization, particularly those associated with Information Technology and suppliers, raw materials or resources needed in the supply chain management. The effectiveness of an E-SCM in Palm Oil industry will be the crucial factor to provide the organization with business opportunities and improve competitive position in the marketplace. Aim of this study is to investigates critical factors E -Supply Chain Management in Oil Palm Industry through Theory Resource Based View (RBV). With RBV theory, this study develops a concept that can be utilized for identifying the critical success factors of E-SCM value in Palm Oil industry. The quantitative research method is used for collecting data in four Palm Oil organizations in South Sumatera. This research reveals that IT human resources and IT infrastructure are the critical factors and capability in to operate E-SCM effectively and

Development a Generic Transaction Processing System Based on Business Process Metadata Addin Gama Bertaqwa; G.A. Putri Saptawati; Tricya E. Widagdo
Jurnal Sistem Informasi Vol. 16 No. 1 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

The business processes has a major role in the activities of an organization. Organizations have various types of information systems that support the business processes. One of the systems that support the operations of an organization’s business processes is a transaction processing system that serves to record the daily routine transactions necessary in running a business. In the implementation of business process on information systems, often occur repetitive coding activities for additions or changes to business processes. In general, business process consist of a set of activities and relate to each other between one activity to another. To overcome the problem of repetitive coding implementation, relations between activities must be modelled. In this thesis, business process mapping to data level using metadata approach is proposed as a solution to manage any execution services build on information systems, so that developers can focus to the business process flows. The constructed data model divide building blocks of business process into three type such as event, task and gateway. The data model that has been found capable of storing business process as well as the execution flow of the business process into database. The transaction processing system has been built based on the data model of the process that has been found. Executor of business process has been developed based on metadata that has been designed. From the test results concluded that metadata is able to define business process, and the executor can control the flow of executions of business process correctly. Control of the execution flow of the business process can be done manually by the user or automatically by the executor based on the defined rules in metadata.

Influence Factors of Social Media and Gadget Addiction of Adolescent in Indonesia M. Octaviano Pratama; Dwi Harinitha; Susmini Indriani; Bryan Denov; Dimitri Mahayana
Jurnal Sistem Informasi Vol. 16 No. 1 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Social media user in Indonesia has growth rapidly since its emergence. In 2019, one of largest social media platform, Facebook has 3 billion users world wide user and 130 million users of them come from Indonesia. Moreover, the other social media like Instagram also has significantly growth with most of user are teenagers. Massive social media usage was caused by more than 100 million active users that use gadget or smartphone to open application like social media. Both of widely social media and gadget usage is not only have possitive impact but also negative impact like mental and behaviour problem if the user has been addicted. Hence the requirement of knowing influence factors of social media and gadget addiction in Indonesia is required in order to prevent addiction of social media and gadget. In this paper, the influence factors of social media and gadget addiction in Indonesia is investigated using several techniques like data science, partial least square, and structural equation modelling

Utilization of the Business Process Maturity Model as a Proposed Architectural Planning of Business Model Concept Sawali Wahyu; Husni S. Sastramihardja
Jurnal Sistem Informasi Vol. 16 No. 1 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This research is a part of previous research which succeeded in producing business model architecture planning, the purpose of this research is to develop previous research using business model maturity measurement methods as a proposed business model architecture planning concept. By taking the same case study theme as Tiara Payung Putra (TPP) company. TPP is known as a distributor company in cooperation with Pertamina's (Bulk LPG Filling and Filling Station). TPP's main business activity is to distribute goods in the form of LPG to 76 bases spread across the Balaraja district. The current condition of the business model architecture illustrates the business activities that exist in the TPP. The main problems that occur in the TPP are not integrated the external system with internal business activities in the company, and the lack of IT resource support. For this reason, the Business Process Maturity Model is needed as a benchmark, which can be proposed as a business architecture planning concept. Support for the Enterprise Architecture Planning (EAP) Framework method focuses on the business model architecture domain. The architecture of the business model illustrates how TPP carries out business activities and functions to achieve its objectives. The results of this study produce proposed business model architecture planning concepts in the form of Business Model Maturity Level Measurement, SI / IT architecture concepts, and Business Architecture Planning roadmap, which are beneficial for Tiara Payung Putra (TPP) company for business model architecture planning.

Integration of Webqual Method to Importance Performance Analysis and Kano Model to Analyze System Quality of E-Government: Case Study LAPOR! Fiena Rindani; Sulistyo Puspitodjati
Jurnal Sistem Informasi Vol. 16 No. 2 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

The management of public complaints in many institutions in Indonesia has not been managed effectively and integrated. Each institution works partially and not coordinated well. This causes duplication of handling complaint, or worse is a complaint possibly not handled by any of institution, due to the reason that the complaint is not their authority. For this reason, the Government of the Republic of Indonesia established a S4N-LAPOR!. Meanwhile, there are still some deficiencies in LAPOR. This research purpose is to analyze/evaluate LAPOR using an integration of Webqual method to Importance Performance Analysis (IPA) and Kano model. This research is only carried out by analyzing web-based LAPOR services. The questionnaires are distributed to 159 respondents. The webqual method is used to determine the dimension and attributes, while the IPA and Kano model is conducted for data analysis. The integration from the results of both data analysis shows that there are 14-attributes out of 23 that need to be the priority for LAPOR improvements.

The Effects of Perceived Justice and Emotions on Service Recovery Satisfaction on Indonesian Ecommerce Customers Fatimah Azzahro; Putu Wuri Handayani; Sandya Sekar Murti; Satrio Baskoro Yudhoatmojo
Jurnal Sistem Informasi Vol. 16 No. 1 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This study aims to analyze the effects of justice theory and emotions on service recovery satisfaction of Indonesian e-commerce customers. The factors used in this study are distributive justice, procedural justice, interactional justice, as cognitive aspect. Positive emotions and negative emotions are the factors used as affective aspect. This study used quantitative approach in the form of online survey. The total amount of data used in this study are 601 data. The respondents are Indonesian B2C or C2C e-commerce customer who filed a complaint directly to the B2C or C2C e-commerce at least once and receives a response at least once. Covariance-based structural equation modelling is used to analyze the data. The analysis results show that distributive justice, procedural justice, interactional justice, and positive emotions affect service recovery satisfaction. The results of this study can help Indonesian B2C & C2C e-commerce to understand service recovery from the perspective of customers, so satisfactory service recovery can be implemented.

Data Privacy, What Still Need Consideration in Online Application System? Dewi Puspa; Adhiawan Soegiharto; Achmad Nizar Hidayanto; Qorib Munajat
Jurnal Sistem Informasi Vol. 16 No. 1 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This paper aims to conduct an analysis and exploration of matters that still needs to be considered in relation to data privacy in the online application system. This research is still a preliminary study. We conduct research related to data privacy using systematic literature review approach (SLR). Bt using SLR stages, we made a synthesis of 44 publications from Scopus Database Online that were released in the range 2015 - 2019. Based on this study, we found six things points to consider in data privacy, namely security and data protection, user awareness, risk managment, control setting, ethics, and transparency.

Digital Humanities: Community Participation in the Balinese Language Digital Dictionary Cokorda Cokorda; IB Ary Indra Iswara; I Komang Ari Mogi
Jurnal Sistem Informasi Vol. 16 No. 2 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

In recent years, the capability of Balinese people to write and speak their mother tongue has declined significantly among the younger generations because of the growing influence and adoption of the national language, Bahasa Indonesia. It has spread rapidly among Balinese youth because it is considerably more straightforward than the Balinese language and is free of caste regulations. In this paper, we present the details of our digital humanities preservation research dealing with the Balinese language. We utilize community-based crowdsourcing to participate in expanding and enriching the BASABali Wiki digital dictionary in the form of an online competition. Ninety-six participants in 24 groups participated in our study, and their contribution populated 2686 new unique sentences to the BASABali Wiki digital dictionary. We also discuss the procedures employed to evaluate the digital dictionary: to receive feedback on the digital dictionary system and our approach to acquiring the knowledge of the community.

Information and Communication Technology Recommendations for the Further Development of a Robust National e-Health Strategy for Epidemics and Pandemics Putu Wuri Handayani; Setiadi Yazid; Stéphane Bressan; Agung Firmansyah Sampe
Jurnal Sistem Informasi Vol. 16 No. 2 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

This paper aims to provide recommendations for information and communication technology strategy that can support government actions to overcome epidemics and pandemics in Indonesia. The method used in this research is a qualitative approach by conducting a narrative review and discussion with four experts in the field of information and communication technology. The results of this study are recommendations related to people, process, technology, and data. The recommendations are inspired by the success of Internet in establishing public and private collaboration. This research is intended to assist the government in formulating information and communication technology policies to support government and health organization actions to overcome epidemics and pandemics.

The Implementation of Multiple Information Security Governance (ISG) Frameworks Strategy and Critical Success Factors in Indonesia’s Oil and Gas Industry: Case Study of PT X Bob Hardian Syahbuddin; Wachid Yoga Afrida; Fatimah Azzahro; Achmad Nizar Hidayanto; Kongkiti Phusavat
Jurnal Sistem Informasi Vol. 16 No. 2 (2020): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Oil and gas industry are among the largest contributor to the Indonesia’s foreign exchange. Many believe that information technology will be major driver for economic wealth in the oil and gas Industry. However, implementing information technology to support corporate business process brings vast information security risks. There is a need of comprehensive information security governance that can comply to information security standards and regulations. This research is conducted to evaluate the use of multiple ISG frameworks for implementing information security governance in a multinational oil and gas company. In detail, we evaluate the effectiveness of such framework, assess its implementation maturity level, and identify the success and inhibiting factors for implementing ISG frameworks. This study shows that framework XYZ, as a multiple ISG framework, is effective to cover the controls of ISO 17799, COSO, and IT Risk Framework at once. Meanwhile, the observed case study indicated lack of compliancy of Framework XYZ followed by the invention of gap between current ISG implementation efforts and company visions. Lastly, several success and inhibiting factors are identified in the ISG framework implementation at PT X.

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Putu Wuri Handayani

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Fakultas Ilmu Komputer Universitas Indonesia

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Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Putu Wuri Handayani

Contact Email putu.wuri@cs.ui.ac.id

Phone +62217863419

Journal Mail Official jsi@cs.ui.ac.id

Editorial Address Fakultas Ilmu Komputer Universitas Indonesia

Location Kota depok, Jawa barat INDONESIA

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Abstract

Contact Name
Putu Wuri Handayani

Contact Email
putu.wuri@cs.ui.ac.id

Phone
+62217863419

Journal Mail Official
jsi@cs.ui.ac.id

Editorial Address
Fakultas Ilmu Komputer Universitas Indonesia

Location
Kota depok,

Jawa barat

INDONESIA