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Contact Name
Ramadhianto Machmud
Contact Email
jab.admbisnis@unsrat.ac.id
Phone
+6282195639689
Journal Mail Official
jab.admbisnis@unsrat.ac.id
Editorial Address
Jl. Kampus Unsrat Selatan, Fakultas Ilmu Sosial dan Politik, Universitas Sam Ratulangi - Sulawesi Utara. Kodepos - 95115
Location
Kota manado,
Sulawesi utara
INDONESIA
Jurnal Administrasi Bisnis
ISSN : 23389605     EISSN : 2655206X     DOI : https://doi.org/10.35797/jab.v.i.p
Core Subject : Economy, Science,
Topik Administrasi Bisnis berkaitan dengan aspek apapun dari Manajemen Sumber Daya Manusia, Pengembangan Bisnis Berkelanjutan, Bauran Pemasaran, Manajemen Produksi, Manajemen Resiko, Keuangan dan Akuntansi termasuk, namun tidak terbatas pada topik berikut: • Keuangan Bisnis • Bisnis Sektor Publik • Akuntansi Manajemen • Manajemen Keuangan dan Bisnis • Auditing • Koperasi dan UMKM • Corporate Governance • Etika dan Profesionalisme • Keuangan Perusahaan • Pendidikan Bisnis • Perpajakan • Pasar Modal • Perbankan • Pengembangan Bisnis Berkelanjutan Penentuan artikel yang dimuat dalam JAB melalui proses blind-review oleh editor dan reviewer JAB dengan mempertimbangkan antara lain: relevansi dan kontribusi artikel terhadap pengembangan profesi bisnis dan praktik akuntansi serta terpenuhinya persyaratan baku publikasi jurnal. Editor dan reviewer memberikan masukan yang konstruktif dan hasil evaluasi kepada penulis artikel.
Articles 397 Documents
Analisis Pelayanan Obat-Obatan Dalam Kepuasan Konsumen Pada Apotek Syalom Amurang Irene Sinta Silalahi; Johny R. E. Tampi; Aneke Y. Punuindoong
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.67-74

Abstract

This study aims to determine customer satisfaction with drug services at the Syalom Amurang Pharmacy. The focus of the research is, product quality, service quality, Emotional, Cost, and Price. The theory used in this study is the theory of Consumer Satisfaction by Lupyoadi. In this study using qualitative methods, data collection techniques are carried out through observation, interviews and documentation. The informants in this study were the Amurang City Community who had bought medicine at the Syalom Pharmacy. Location research at Syalom Amurang Pharmacy, with the basis used in law No. 25 of 2009 concerning the standard of public service, the standard of service that has been determined by the service unit, working to serve every citizen and resident to fulfill their rights is not the need for basic needs within the framework of service. Pharmacy units the importance of the service of medicines in community satisfaction can be measured by a predetermined standard, namely, service satisfaction for the services of the Syalom Pharmacy in Amurang in terms of service requirements, product quality, price, service quality, emotional, cost. From the 5 service standards there are results that state that they are not satisfied with the quality of service, product quality emotionally satisfied to eat a short service time, customer fees or rates according to and satisfied with service, price and cost, product quality, Syalom pharmacy Amurang field observation.
Pengaruh Variabel Makroekonomi Terhadap Indeks Harga Saham Gabungan (Studi pada Indeks Harga Saham Gabungan di Bursa Efek Indonesia Periode 2014-2018) Rina R. Mamahit; Tinneke M. Tumbel; Joanne V. Mangindaan
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.75-82

Abstract

This research aims to determine whether the macroeconomic variables i.e., the exchange rate, inflation and BI rate simultaneously and partially influence Indonesia Composite Index at The Indonesia Stock Exchange (IDX). The approach in this study is a quantitative method, using multiple linear regression analysis. The data used are time series data from January 2014 until December 2018. The result indicates that exchange rates, inflation and BI together have a significant impact to Indonesia Composite Index. Individually, only the BI rate variable has a significant effect and has a negative effect to Indonesia Composite Index. The exchange rate and inflation had no significant effect to Indonesia Composite Index.
Pengaruh Kualitas Produk Terhadap Minat Beli Konsumen Pada Home Industri Pia Deisy Desa Kapitu Kecamatan Amurang Barat Nikita Karundeng; Johnny A. F. Kalangi; Olivia F. C. Walangitan
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.83-90

Abstract

This study aims to determine whether Product Quality has an effect on Consumer Buying Interest. Speaking with quality and buying interest is certainly very tied to marketing. The essence of marketing according to Daryanto (2011) "marketing is a social and managerial process where individuals and groups get their needs and desires by creating, offering, and exchanging something of value with each other". This type of research is quantitative research with data analysis techniques using a skla likert research instrument, test validity, reliability, simple linear regression analysis and hypothesis testing. Based on the results of the study the influence of product quality is a variable that does not affect consumer buying interest. Then it can be concluded that product quality does not significantly influence consumer buying interest. If the quality of the product is good, there will be buying interest and consumers will feel satisfied. In this case, Pia Deisy's business must further improve product quality so that it will be more attractive and will have a good impact on Pia Deisy's home business.
Peranan Kepuasan Kerja Pada Karyawan PT. Bank Syariah Mandiri KCP Manado Pasar 45 Sri M. Djangkarang; William A. Areros; Roy F. Runtuwene
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.91-97

Abstract

The purpose of this study was to determine the differences in job satisfaction between permanent employees and contract employees. The benefits of this research so that it can become one of the information for all relevant parties and provide input for the company in an effort to improve employee job satisfaction. The research location was conducted at PT. Bank Mandiri Syariah Bank KCP Manado Pasar 45 where the company is one of the companies engaged in banking services. This research is comparative research and uses data collection methods in the form of job satisfaction scales. Based on the results obtained in this study, the significance value is 0.335 which indicates that 0.335 5 0.05 so that the hypothesis is accepted, there is a difference in the level of job satisfaction between permanent employees and contract employees. Then the test results of the difference in mean values of contract employees get a value of 114.70 which is greater than permanent employees who only get a mean value of r 106.10. Thus it can be said that the work satisfaction of contract employees is higher in employment in the company or contract employees are more satisfied at work
Pengaruh Iklan Terhadap Keputusan Pembelian Produk Smartphone Oppo Di IT Center Manado Serina O. Moloku; Johny R. E. Tampi; Olivia F. C. Walangitan
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.98-106

Abstract

The purpose of this study is to find out whether there is an influence of advertising on the decision to buy oppo smartphone products at the Manado IT Center. The approach of this research is a quantitative approach. The independent variable is advertising and the dependent variable is a purchasing decision. The population in this study were oppo smartphone users in the city of Manado who had bought Oppo smartphone products at the Manado IT Center. The population in this study is infinite. Sampling uses probability sampling. The sampling technique uses incidental sampling techniques. The total sample of respondents is 100 people. The method of data collection is through questionnaires, observation and documentation. The research instrument uses a Likert scale. Test instruments used validity test and reliability test. Data analysis used using simple linear regression analysis. Data processing is used by the SPSS 25 program. The results of the study are obtained is the value of the coefficient between advertising and purchasing decisions including low of 0.394, The effect of advertising on purchasing decisions is very low at 0.1555 and the results of simple linear regression analysis obtained a positive regression coeficient so that the direction of the influence of advertising variables on the variable buying decision is positive.
Pengaruh Gaya Kepemimpinan Terhadap Motivasi Kerja Karyawan Pada PT. Matahari Departement Store di MegaMall, Manado Wulan Qimberly Wowor; Sontje M. Sumayku; Sofia A. P. Sambul
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.107-112

Abstract

This study aims to determine the Effect of Leadership Style on Employee Motivation at PT. Matahari Department Store at Mega Mall Manado. The research method used in this research is quantitative associative and data collection carried out by survey. The population in this research is all employees who work at Matahari Mega Mall. The sample determined in this study was using Slovin formula as many as 44 respondents using Correlation Analysis, t Test, and Simple Linear Regression. The results of R show 0.370 means that the relationship between Work Leadership and Motivation Style is Quite Strong, R Square shows 0, 137 which means Work Motivation Variables are influenced by 13, 70% by Leadership Style Variables and the remaining 86.30% are influenced by other variables not used in this study. The t test shows a significant value of 0.013, which means that the Leadership Style Variable has a Positive and Significant effect on the Employee Motivation Variables. The Simple Linear Regression equation obtained is Y = 25,521 + 0,607.X1. From these equations, the Constants show that if the Leadership Style is worth Zero, then Work Motivation is equal to 25,521. The Coefficient of Leadership Style is 0.607, meaning that if the other variables are fixed and the Leadership Style increases by 1 point or 1%, Work Motivation will increase by 0.607 per one point / unit. From the results above it can be concluded that the leadership style has a positive influence on Employee Work Motivation, it is expected that the company maintains and improves the factors that influence Employee Work Motivation.
Pengaruh Hedonic Shopping Motives dan Promosi Penjualan Terhadap Impulse Buying Konsumen di Matahari Department Store Manado Town Square Florensia Jovita Poluan; Johny R. E. Tampi; Danny D. S. Mukuan
JURNAL ADMINISTRASI BISNIS Vol. 8 No. 2 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v8.i2.113-120

Abstract

This study is to determine: partial influence of Hedonic Shopping Motives on Impulse Buying; Partial influence of Sales Promotion on Impulse Buying; simultaneous influence of Hedonic Shopping Motives and Sales Promotions on Impulse Buying. Type of Research is quantitative research. The sample that used in this research were 100 respondents who were consumers in Matahari Department Store Manado Town Square. The sampling technique using is probability sampling and the method that using is purposive sampling. Methods of data collection by questionnaire. Data analysis using is multiple linear regression. The results showed that: There is significant partial effect of Hedonic Shopping Motives on Impulse Buying. There is no partial effect of Sales Promotions on Impulse Buying. There is simultaneous effect between Hedonic Shopping Motives and Sales Promotions on Impulse Buying. Based on the result, it shows that Matahari Department Store Manado Town Square management can use the hedon motivation from their consumer to increase their sales. The company should increase their sales promotion to get consumer attention and to make compete ability in Indonesia retail business
Analisa Tingkat Kesehatan Bank Berdasarkan Pendekatan RBBR (Risk Based Bank Rating) Pada PT. Bank SulutGo Periode 2015-2018 Jek Malensang; Dolina L. Tampi; Wilfried S. Manoppo
JURNAL ADMINISTRASI BISNIS Vol. 9 No. 1 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v9.i1.82-89

Abstract

To find out how the bank’s health conditions are valued using the RBBR Risk-Based Bank Rating method at PT. Bank SulutGo Manado. The Bank is the financial institutions that have a major role gather funds from the community in the form of savings and distributing the funds to the community in the form of credit with the purpose of improving the community standard of living. This research uses the factor Risk-Based Bank Rating, Factors risk profile, credit risk using the ratio of Net Performing Loan (NPL), market risk by using a ratio Interest Rate Risk (IRR), and liquidity risk by using the ratio of the Loan to Deposit Ratio (LDR). This study shows that Good Corporate Governance (GCG) factors change in each period because the results of the calculation ratios that exist in these factors indicate developments in 2017 and 2018 in the healthy category means that the company is able to overcome the problems that occurred in previous years. Research on the factor risk profile shows that the bank owned by the local government has the average NPL 0,86%, IRR 205,4 %, LDR 101,09 %. The evaluation comprises ratio ROA and NIM shows the average bank rentabilitas belongs to the local government is very adequate for bank capital. The results of the assessment ratio of the CAR shows the entire predicated very healthy that indicates the bank is able to fulfill the obligation of providing the capital.
Pengaruh Brand Image dan Harga Terhadap Keputusan Pembelian Mobil Toyota Avanza pada PT. Hasjrat Abadi Tendean Manado Dais Iis Tirtaatmaja; Johny R. E. Tampi; Aneke Y. Punuindoong
JURNAL ADMINISTRASI BISNIS Vol. 9 No. 1 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v9.i1.90-95

Abstract

This research aims to determine the influence of Brand Image and Price on consumers purchasing decisions in PT. Hasjrat Abadi Tendean Manado. The population that used is all of the consumers’ of PT. Hasjrat Abadi Tendean Manado where the population size is unknown. The sample which is taken in this research is 96 respondents who had used Toyota Avanza and used the simple random sampling technique. The sample based on respondent level techniques and the data collection method with using questionnaire. The statistical analysis that used in this research in linear regression analysis with using SPSS 25 for windows. The result of this research demonstrate that the Brand Image and Price have a positive influence and have significant influence on purchasing decisions. The amounts of Brand Image and Price influence on purchasing decisions are 59,5% and 40,5% which are influenced by other variables. Based on the results of multiple linear regression analysis that the brand image and price variables have a significant and positive effect on purchasing decisions.
Analisis Kinerja Karyawan Dalam Meningkatkan Prestasi Kerja di PT Tunas Dwipa Matra Motor Honda Manado Westepina Sanra Wahe; Sontje M. Sumayku; Ventje Tatimu Tatimu
JURNAL ADMINISTRASI BISNIS Vol. 9 No. 1 (2019): Jurnal Administrasi Bisnis
Publisher : Universitas Sam Ratulangi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35797/jab.v9.i1.96-104

Abstract

The purpose of this study is to determine the performance of employees ini improving work performance and how an employee can achieve well. Factors that make a company grow, and progress is not only determined by capital and a strong business strategy, but also from the factors of employees or (HR) is great. Human resources (HR) is one of the most important factors that cannot even be separated from an organization, both institutions and companies. In essence, human resources in the form of humans are employed in an organization as a driver, thinker and planner to achieve organizational goals. The strategic role of PT Tunas Dwipa Honda Motor Matra Manado is as an organization or company influenced by ineffective employee performance, so that in a company HR is the main part in processing for achieving maximum results. The research method used is a descriptive qualitative research method that focuses on understanding social phenomena that occur in society. The samples taken are all existing permanent employees. And from the interview results obtained that performance shows good work performance, because of that the results achieved and desired by everyone in the work so that the company's goals can be said to successfully meet the target company.

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