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Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen Dan Bisnis
Published by Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia
ISSN : 29885043     EISSN : 29885035     DOI : 10.61132
Core Subject : Economy, Science,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance
Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operations Management, Supply Chain Management, Corporate Governance, Business Ethics, Management Accounting and Capital Markets and Investment
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 316 Documents
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Work Safety Procedures In Loading /Unloading Activities at PT. Buana Lintas Lautan Tbk Batam Branch Dewa Surya Dinata; Yuna Sutria; Fadiyah Hani Sabila
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 1 (2023): Januari: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i1.1395

Abstract

This study was conducted with the aim of finding out how the work safety procedures are in loading/unloading activities at PT. Buana Lintas Lautan Tbk, Batam Branch. The author obtained data using field research methods and library research methods. The company PT. Buana Lintas Lautan Tbk, Batam Branch is a freight forwarding service company engaged in loading/unloading activities. In loading/unloading work, it is closely related to work that can cause work accidents, whatever the work that moves, is stored and transported, has many risks. Work safety procedures in loading/unloading activities at PT. Buana Lintas Lautan Tbk, Batam Branch have been running well. This is done for the good of the company and loading/unloading workers. To ensure the safety and health of workers in carrying out loading/unloading work, work safety procedures are implemented so that all workers feel safe and comfortable in carrying out their work, although there are still workers who do not use personal protective equipment in the loading/unloading process.
Procedure For Managing Dangerous Goods Permit Letters For Mv. Integra Vessel At PT. Karana Line Shipping Belawan Branch Hambali Hambali; Dafid Ginting; Lilis Lilis
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 1 (2023): Januari: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i1.1408

Abstract

To find out more about how the shipping company PT. Pelayaran Karana Line Belawan carries out activities in the procedure for managing dangerous goods permits, especially the Medan Belawan Branch, starting from marketing providing information according to data that there is a dangerous goods load that will be loaded on the ship, then the operational party or external service makes a letter of application that will be given to the relevant agency, namely the Belawan Main Harbor Master's Office. Every permit management requires costs. The costs incurred will go into the State Treasury, namely Non Tax State Revenue (PNBP).
Kecerdasan Emosional, Kompensasi dan Kompetensi terhadap Komitmen Pegawai pada Dinas Pendidikan Kabupaten Ciamis Ayu Sri Mardiana; Ading Rahman Sukmara; Enas Enas
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 1 No. 2 (2023): April: Jurnal Manuhara: Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v1i2.1538

Abstract

The study focuses on the Influence of Emotional Intelligence, Compensation and Competence on Employee Commitment (Case Study of the Ciamis Regency Education Office) the problems that arise in the company are caused by this. The problems faced in this study include: 1) How does emotional intelligence affect employee commitment at the Ciamis Regency Education Office? 2) How is financing for employee commitment at the Ciamis Regency Education Office? 3) How is competence related to employee commitment at the Ciamis Regency Education Office? 4) How does emotional intelligence, competence and competence affect employee commitment at the Ciamis Regency Education Office? The objectives of this study are 1). To find out how emotional intelligence affects employee commitment at the Ciamis Regency Education Office, 2). To find out how compensation affects employee commitment at the Ciamis Regency Education Office; 3). To find out how competence affects employee commitment at the Ciamis Regency Education Office, 4) To find out how emotional intelligence, competence and competence affect employee commitment at the Ciamis Regency Education Office. The study uses a descriptive design analysis method with a survey technique. To process the data used Correlation Coefficient Analysis, Multiple Correlation Coefficient, Determination Coefficient. Emotional intelligence towards employee commitment at the Ciamis Regency Education Office with the results of multiple regression tests for the emotional intelligence variable obtained a regression coefficient or β1 of 0.893 which has a positive relationship level to employee performance. This is in line with the results of the hypothesis test, it is known that the correlation can be said to be significant if the Sig. Value <a (alpa) the calculation results above with a (alpa) = 5% or 0.05 while the Sig. value for the emotional intelligence variable (X1) is 0.000. So from the results of the calculation it turns out that emotional intelligence has a positive effect on employee commitment.
Pengaruh Pelatihan dan Pengembangan, Keterikatan Karyawan terhadap Kinerja Karyawan dengan Learning Culture sebagai Variabel Moderasi: (Survei pada Karyawan Yogya Group PT. Akur Pratama Regional Priangan Timur) Subhan Riyanto; Kartawan Kartawan; Edy Suroso
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1635

Abstract

This study aimed to analyze the influence of training and development, employee engagement, learning culture on employee performance at Yogya Group PT. Akur Pratama Regional Priangan Timur, as well as the role of learning culture in moderating the relationship between training, development, and employee engagement on employee performance. This research used a survey method with a quantitative approach, involving 175 staff and supervisors. Data analysis was conducted using Partial Least Square-Structural Equation Model (PLS-SEM), which proved that training and development, employee engagement, and learning culture had a positive and significant influence on employee performance. Learning culture also strengthened the relationship between training, development, and employee engagement on employee performance.
Pengaruh Motivasi dan Budaya Organisasi Terhadap Kinerja Karyawan Pada Inspektorat Jendral Kemendikbudristek Ananda Melia Oktaviani
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1653

Abstract

This study uses a quantitative statistical method through SPSS application calculations. The population in this study were 344 employees of the Inspectorate General of the Ministry of Education, Culture, Research and Technology, the sampling method used was the purposive sampling method with the slovin formula, obtaining a sample of 77 respondents. The analysis used in this study includes data quality testing, hypothesis testing, and determination coefficient testing. After conducting the hypothesis test, it is known that the t-test for motivation is 4.457> t-table 1.663 and the significant value is 0.000 <0.05, organizational culture t-test 1.341 <t-table 1.663 and the significant value is 0.184> 0.05, and the f-test is known that f- test 55.687> f-table 3.11 and the significant value is 0.000 <0.05. This proves that motivation partially influences employee performance while organizational culture does not influence employee performance, motivation and organizational culture simultaneously influence employee performance.
Dampak Perluasan Airside dalam Mendukung Operasional Penerbangan di Bandar Udara Sultan Muhammad Kaharuddin III, Sumbawa Besar Usamah Daffa Ramadhan; Awan Awan
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1662

Abstract

In supporting the progress of an airport, there needs to be infrastructure development and expansion, such as airside expansion. Sultan Muhammad Kaharuddin III Airport has expanded its airside such as runway, taxiway, and apron. The expansion of the airside aims to increase flight capacity, improve flight operational safety, improve flight operational efficiency, and support tourism in Sumbawa Besar. This study uses a qualitative research method with primary data collection through interviews and observations, as well as secondary data through documents related to airside expansion. Data analysis techniques use data collection, data reduction, data presentation, and drawing conclusions. This study was conducted at Sultan Muhammad Kaharuddin III Airport. The results of the study show that there is an expansion of the airside at Sultan Muhammad Kaharuddin III Airport, such as the runway, taxiway, and apron which has been carried out in several years. This airside expansion has a positive impact on flight operations. Where the impact is an increase in the number of passengers, increasing flight capacity and adding flight routes, as well as increasing flight security and safety at Sultan Muhammad Kaharuddin III Airport..
Pengaruh Penempatan Fasilitas Signage Terhadap Kepuasan Penumpang di Terminal Bandar Udara Internasional Kertajati Muhammad Althaf; Awan Awan
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1663

Abstract

Kertajati International Airport is an international airport located in Majalengka Regency, West Java, this airport is still experiencing problems in the placement of signage that is less strategic. Based on the Minister of Transportation Regulation Number KM 22 Year 2005 and Appendix 9 Facilitation 2018, airport signs must be easy to understand and unobstructed. The application of these standards at the Kertajati International Airport Terminal is still not optimal, causing passenger confusion, especially in the departure area in finding routes after check-in. This study aims to determine the effect of signage placement on passenger satisfaction in finding routes at Kertajati Terminal and also to determine how much influence the placement of signage facilities has on passenger satisfaction at Kertajati International Airport. This research uses a descriptive statistical approach, which describes the numbers obtained from research and is described in the form of a systematic discussion. In this study, the data collection carried out was a survey method using a questionnaire (questionnaire). The survey method used is by distributing questionnaires to passengers directly in the Domestic Departure area at Kertajati International Airport. The data analysis techniques used are validity test, reliability test, simple linear regression test, T test and coefficient of determination (R2) test. Based on the results of analysis and discussion and data processing on the variable placement of signage facilities (X) on passenger satisfaction (Y), it is decided that the significant value obtained is 0.000, which means it is smaller or less than (<) 0.05, it can be concluded that the placement of signage facilities has a significant effect on passenger satisfaction at the Kertajati International Airport Terminal. The magnitude of the value of the effect of the placement of signage facilities on passenger satisfaction is known that the number obtained for the variable placement of signage facilities is 65.9% of the passenger satisfaction variable.
Implementasi Pengendalian Proses Avsec Awareness dan Background Check dalam Penerbitan Pas Orang Tetap di Otoritas Bandar Udara Wilayah III Arif Rakhman Maulana; Amelia Puspa Tamara
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1664

Abstract

An Airport Pass is a special permit granted to an individual or group to enter a restricted area of an airport environment. The airport area has areas that can only be passed by officers and aviation service users with certain requirements such as, Security Restricted Area, Sterile Area, Restricted Area, Public Area. Avsec Awareness is the provision of counseling and understanding of aviation security concerns, and Background Check is a background check to ensure that applicants are not involved in crimes, falsifying documents, providing false information/data and being involved in prohibited organizations. The role of the Airport Authority Office in controlling the issuance of Airport Passes is very important to ensure that individuals who have access to restricted areas are in accordance with applicable regulations. This study aims to determine the implementation of avsec awareness & background check process control in the issuance of permanent person passes and identify the obstacles faced during the implementation of the process. The method used in this study is a qualitative method, with data obtained from primary and secondary sources. Primary data was collected through observation and interviews, while secondary data was sourced from Standard Operating Procedures (SOPs), photo documentation, and literature studies. The data analysis techniques used include data reduction, data presentation, and conclusion drawn, by testing the validity of the data using triangulation techniques. The results of this study show that the Region III Airport Authority Office can carry out its duties in accordance with SOPs, including control of the avsec awareness and background check process in the issuance of permanent person passes and the responsibility of the Region III Airport Authority Office in conducting supervision for airport pass holders.
Pengaruh Kualitas Layanan dan CRM terhadap Loyalitas Pelanggan dengan Kepuasan sebagai Variabel Mediasi : Studi Wewe Travel Maria Magdalena; Wahju Wulandari; Mulyono Mulyono
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1666

Abstract

In this area service is very important with many people who use it to travel far or near or just send package. Data analysis using path analysis with the help of SPSS 27 and SmartPLS 4.0 software. The results of the study indicate 1) there is no significant effect of service quality on customer satisfaction 2) there is a significant effect of customer relationship management on customer satisfaction 3) there is a significant effect of customer satisfaction on customer loyalty 4) there is an effect of service quality on customer loyalty 5) there is an insignificant effect of customer relationship management on customer loyalty 6) there is an insignificant effect of service quality on customer loyalty through customer satisfaction 7) there is a significant effect of customer relationship management on customer loyalty through customer loyalty.
Pengaruh Viral Marketing dan Online Customer Review terhadap Minat Beli Konsumen Marketplace Shopee dikalangan Mahasiswa S1 Fakultas Ekonomi dan Bisnis Universitas Jambi Sausan Salsabilla Septia Nanda; Husni Hasbullah; Sylvia Kartika Wulan B
Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis Vol. 3 No. 2 (2025): Jurnal Manuhara : Pusat Penelitian Ilmu Manajemen dan Bisnis
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/manuhara.v3i2.1704

Abstract

This research is the result of quantitative research which aims to answer questions about the influence of Viral Marketing and online Customer Reviews on the buying interest of Shopee marketing consumers. The research method used is quantitative research and the sampling technique uses a purposive sampling method with a sample size of 98 respondents. The data collection technique uses a questionnaire with the help of a Google form which is processed using SPSS version 27 and the data analysis technique uses multiple linear regression. This research focuses on undergraduate students from the Faculty of Economics and Business, Jambi University as young, dynamic and technology-savvy consumers, who very often use the Shopee e-commerce application to purchase various products. So Shopee has become one of the largest e-commerce which is very popular in Indonesia. The results of this research show that Shopee Viral Marketing has a positive effect on buying interest. Then online Shopee Customer Reviews have a positive effect on buying interest. Furthermore, based on the results of simultaneous test statistical calculations, it shows that Shopee's Viral Marketing and Online Customer Reviews have a simultaneous influence on Shopee marketplace consumer buying interest among undergraduate students at the Faculty of Economics and Business, Jambi University. For the Shopee marketplace, it is recommended to increase Viral Marketing promotions and maintain online Customer Reviews on the Shopee marketplace which is already popular among the public. Apart from that, Shopee also needs to create the latest innovations in order to accommodate customer desires and expectations, in order to maintain competitiveness and product relevance in the market.

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