cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Andreas Rengga
Contact Email
garuda@apji.org
Phone
+6289682151476
Journal Mail Official
febri@apji.org
Editorial Address
Jl. Kesehatan No. 3, Maumere 86111 - Nusa Tenggara Timur, Kab. Sikka, Provinsi Nusa Tenggara Timur, 86111
Location
Kab. sikka,
Nusa tenggara timur
INDONESIA
Master Manajemen
Published by Universitas Nusa Nipa
ISSN : 30257441     EISSN : 30257433     DOI : 10.59603
Core Subject : Science,
Decision Sciences, Operations Research & Management
Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik berikut : Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 195 Documents
 16   17   18   19   20 
Transformasi Digital dan Manajemen SDM di Masa Depan Kerja: Tinjauan Sistematis terhadap Inklusivitas dan Keberlanjutan Anisa Sal Sabilla Putri; Salwa Putri Qomariyah; Rafika Meilia Sari
MASMAN Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i2.1341

Abstract

Digital transformation in Human Resource Management (HRM) has shifted the organizational paradigm from an administrative function to a strategic function focused on adaptive and sustainable human resource development. This study aims to systematically review the integration of digital technology in HRM practices with particular emphasis on inclusivity and organizational sustainability. The method employed is a literature review analyzing various studies related to the implementation of Artificial Intelligence (AI), big data analytics, and digital systems in recruitment, competency development, and employee performance evaluation. The findings indicate that digital transformation enhances operational efficiency, decision-making quality, and workplace flexibility. However, the adoption of digital technology also creates ethical challenges, including algorithmic bias, unequal access to technology, and concerns regarding employee data privacy. Therefore, the implementation of Equity, Diversity, and Inclusion (EDI) principles is essential in developing fair and inclusive HRM systems. Furthermore, continuous learning cultures and flexible work models have proven effective in supporting employee well-being while strengthening organizational resilience in facing global changes. This study emphasizes the importance of synergy between technological innovation, ethical leadership, and sustainability in building HRM systems that are responsive to the future of work.
Implementasi E-Government pada Dinas Koperasi dan Ukm Provinsi Jambi Bakti Ramadhani; Besse Wediawati; Dessy Elliyana
MASMAN Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i2.1344

Abstract

This study aims to analyze the implementation of e-government at the Jambi Province Cooperatives and SMEs Office and identify the factors influencing its implementation based on George Edward III’s policy implementation theory. The research employed a qualitative approach with a descriptive design. Data were collected through interviews, observations, and documentation involving office personnel and community service users as informants. The findings indicate that the implementation of e-government has not yet been optimal in supporting the delivery of digital-based public services. Several factors contribute to this condition, including ineffective communication and dissemination of information to the public, limited human resources with adequate technological competencies, implementers’ attitudes that are not fully adaptive to technological changes, and a bureaucratic structure that has not supported comprehensive system integration. These challenges affect the efficiency, accessibility, and quality of public services provided by the agency. Furthermore, the study highlights the importance of strengthening coordination among stakeholders and improving institutional readiness in implementing digital governance. The study concludes that efforts to improve human resource capacity, enhance public outreach, and develop an integrated information system are essential to optimize e-government implementation and improve the quality, effectiveness, and responsiveness of public services in the digital era.
Persepsi Mahasiwa Magang terhadap Sistem Pelayanan Pajak di KPP Pratama Mojokerto Rafaelani Putri Kristanti; Amrina Yulfajar
MASMAN Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i2.1364

Abstract

This study aims to examine how student interns perceive the performance of tax services at the Mojokerto Tax Office (KPP). This study employs a qualitative approach using descriptive methods. Data were collected through interviews with interns assigned to the service division, specifically at the Integrated Service Center (TPT). The interview results indicate that the tax service framework at the Mojokerto Primary Tax Office is viewed positively, is well-organized, and is beginning to evolve toward a modern and digital service approach through CORETAX technology. The shift toward digital services is believed to improve efficiency, streamline the process of obtaining a Taxpayer Identification Number (NPWP), simplify annual tax reporting, and enhance access to additional tax services. Additionally, the quality of service provided by staff was rated as friendly, professional, interactive, and supportive in helping taxpayers understand the service process. Nevertheless, several challenges were noted, including a lack of general awareness among taxpayers regarding digital platforms particularly among older taxpayers increased wait times during the annual tax filing season, and occasional system disruptions that affected service delivery. Based on interview findings, the tax service framework at the Mojokerto Pratama Tax Office is considered fairly efficient, although there is still room for improvement in promoting the adoption of digital services, enhancing service facilities, and creating a more user-friendly system.
Pengaruh Kemudahan Akses dan Persepsi Keamanan terhadap Keputusan Penggunaan GoPay: Peran Moderasi Manajemen Fintech pada UMKM Kota Semarang Didik Sofyan Haryadi; Ronaldo Aprili; Aldina Esty Purwanti; Kapsah Kapsah
MASMAN Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i2.1433

Abstract

This research was designed to explore how perceived security and ease of access shape GoPay adoption choices among MSMEs in Semarang, with a specific focus on the moderating role of fintech management. Methodologically, the study employed a quantitative associative design. Data was collected via a 5-point Likert questionnaire from 100 purposively sampled MSME operators and processed using PLS-SEM through SmartPLS. The results highlight that ease of access, perceived security, and fintech management each exert a significant, positive impact on the decision to use GoPay, collectively yielding an Adjusted R Square of 0.827. However, the data revealed an interesting dynamic: fintech management did not actually moderate the effects of ease of access or security. Rather than strengthening those relationships, it operates as a direct catalyst for usage. Theoretically, this confirms that the Technology Acceptance Model remains a solid framework for understanding fintech adoption among small businesses. From a practical standpoint, the message to fintech companies is straightforward. To ensure long-term, sustainable usage, they cannot just rely on a seamless interface or tight security; they must integrate solid service management into their overall strategy.
Dampak Keamanan Digital Banking terhadap Kualitas Pelayanan Resi Juariah Susanto
MASMAN Master Manajemen Vol. 4 No. 3 (2026): Agustus: Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v4i3.1441

Abstract

This research examines the implications of the rapid development of digital banking technology on user security and analyzes how banking service quality influences the level of security and convenience experienced by customers when using digital banking services. The increasing adoption of digital financial services has created significant opportunities for improving transaction efficiency and accessibility, while also introducing various cybersecurity risks and challenges related to data privacy and consumer protection. From an operational management perspective, service quality is a critical element that must be managed consistently and sustainably to achieve customer satisfaction, strengthen trust, and enhance long-term customer loyalty. This study employs a qualitative literature review approach by collecting, reviewing, and analyzing books, scientific journals, government regulations, and other relevant publications concerning digital banking security and banking service quality. The findings indicate that high-quality banking services supported by robust security systems, effective risk management, and reliable digital infrastructure contribute significantly to improving customer confidence and reducing perceived security risks. Therefore, banks should continuously strengthen cybersecurity measures, enhance service quality, and implement customer-oriented digital innovations to ensure secure, efficient, and reliable digital banking services. The results of this study are expected to enrich the literature on digital banking and provide practical recommendations for banking institutions, policymakers, and future researchers.

Page 20 of 20 | Total Record : 195

 16   17   18   19   20 

Filter by Year

2023 2026


Reset
Filter By Issues
All Issue Vol. 4 No. 3 (2026): Agustus: Master Manajemen Vol. 4 No. 2 (2026): Mei: MASMAN : Master Manajemen Vol. 4 No. 1 (2026): Februari: MASMAN : Master Manajemen Vol. 3 No. 4 (2025): Master Manajemen Vol. 3 No. 3 (2025): Master Manajemen Vol. 3 No. 2 (2025): Master Manajemen Vol. 3 No. 1 (2025): Master Manajemen Vol. 2 No. 4 (2024): Master Manajemen Vol. 2 No. 3 (2024): Master Manajemen Vol. 2 No. 2 (2024): Master Manajemen Vol. 2 No. 1 (2024): Master Manajemen Vol. 1 No. 4 (2023): Master Manajemen Vol. 1 No. 2 (2023): Master Manajemen More Issue