cover
Contact Name
Wiwik Fitria Ningsih
Contact Email
wiwik@itsm.ac.id
Phone
+6282330448178
Journal Mail Official
abm@itsm.ac.id
Editorial Address
Jl. Sumatra No.118-120, Tegal Boto Lor, Sumbersari, Kec. Sumbersari, Kabupaten Jember, Jawa Timur 68121
Location
Kab. jember,
Jawa timur
INDONESIA
ABM: International Journal of Administration, Business and Management
ISSN : 27462439     EISSN : 27741664     DOI : https://doi.org/10.31967/abm.v5i2
Core Subject : Economy, Social,
ABM : International Journal of Administration, Business and Management is an interdisciplinary journal that seeks both theoretical and practical papers devoted to aspects of the subject matter indicated in the title. Topics will be drawn, but not limited to, the following areas: Business Management Agribusiness Management Management Information System Accountancy Economic Development Islamic Economics Other relevan themes
Articles 52 Documents
The Influence Of The Production Control System And Marketing Mix On Post Covid 19 Income Levels In UMKM Selling Wet Cakes In Kampung Melayu Village, Banyuwangi District Salim, Helmi Agus; Untari, Dewi; Musaiyadi, Musaiyadi
ABM : International Journal of Administration, Business and Management Vol 5 No 2 (2023)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v5i2.981

Abstract

This study aims to determine the effect of the production control system and marketing mix on income levels during the pandemic at the UMK Sales of Wet Cake Products in Kampung Melayu Village, Banyuwangi District. In this study, researchers used primary data. Primary data in this study were obtained by distributing questionnaires. This study used 5 sellers of wet cake products as samples. The analytical techniques used include instrument testing, classical assumption test, multiple linear regression analysis, coefficient of determination and hypothesis testing. The results showed that (1) the production control system partially significantly affected the level of income, (2) the marketing mix partially significantly affected the level of income, (3) and simultaneously the production control system and marketing mix had an effect on the level of income.
Study and Marketing Strategy to Increase Service Sales At PT. Sunlife Financial Indonesia Using SWOT Method Dahliani, Yani; Salim, Helmi Agus
ABM : International Journal of Administration, Business and Management Vol 5 No 2 (2023)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v5i2.988

Abstract

From the results of calculating the EFAS and IFAS matrices in the position matrix, the appropriate strategy was carried out by PT. Sunlife Financial Indonesia is a diversification strategy, namely increasing the products / services offered and market development. These results were obtained from internal factors, namely 2.6, which was obtained from the total sum of the company's strength and weakness factor ratings, and from the company's external factors, namely 2.85, which was obtained from the total sum of opportunity and threat factors. And it was found that external factors were higher than internal factors, this was because PT. Sunlife Financial Indonesia has a big threat to its business, where competition from similar businesses continues to increase, but PT. Sunlife Financial Indonesia can provide the strength it has to take advantage of existing opportunities.
Purchasing Decision Model, Product Quality And Service Quality On Consumer Satisfaction On The Shopee Application Marketplace In Jember Regency Angga, Angga Ade Permana; Sinrungtam , Wasana; Caesar Ananta Putra, Ihrom; Wahid, Abdul; Hasan, Zainul
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1070

Abstract

Previous research is the most important thing in a research or scientific article. Previous research is useful for strengthening theories and phenomena that influence variables. This article reviews the factors that influence Product Quality and Service Quality on Purchasing Decisions and Consumer Satisfaction, a Marketing Management Literature Study. The purpose of writing this marketing management literature review article is to build a hypothesis that can be used in further research. The results of this library research are: 1) The Influence of Product Quality on Consumer Satisfaction; 2) The Influence of Service Quality on Consumer Satisfaction; 3) The Influence of Product Quality on Consumer Satisfaction; 4) The Influence of Service Quality on Consumer Satisfaction; 5) The Influence of Consumer Satisfaction on Purchasing Decisions;
THE Influence Of A Work Culture Of Berakhlak, Motivation, Organizational Support And Job Satisfaction On Employee Performance Sari Anggraini, Dian; Indah Handayani, Yuniorita; Firdaus, Muhammad
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1071

Abstract

This research aims to examine the influence of a work culture of BerAKHLAK, motivation, organizational support, and job satisfaction on employee performance at Bondowoso Regency. The population in this study was 181 employees and the sample was 125 employees selected using the purposive sampling method. The research method used is a survey method using a questionnaire as a data collection instrument. The collected data was analyzed using multiple linear regression techniques. The research results show that work culture of BerAKHLAK, motivation, organizational support, and job satisfaction have a significant influence on employee performance. work culture of BerAKHLAK and organizational support have a significant positive impact on employee performance, while motivation has a significant positive influence on employee performance. Job satisfaction also has a significant positive influence on employee performance. These findings show the importance of implementing a fair work system with BerAKHLAK to improve employee performance. It is also necessary to pay attention to strong organizational support to encourage better performance. This research contributes to the development of theory and practice of human resource management in the agricultural and food security sectors. The practical implication of this research is the importance of the Bondowoso Regency government through the Bondowoso Regency Environmental Service to encourage the implementation of a BerAKHLAK work culture, strengthen organizational support, and increase employee job satisfaction to improve their performance.
The Effect Of Self Development, Teaching Experience, Teachers Certification, Infrastructure And Facilities On Class Teacher’s Professionalism At Min Jember Qudsyi, Qudsyi; Widagdo, Suwignyo; Handayani, Yuniorita Indah
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1076

Abstract

This research aims to determine the Influence of Self-Development Training, Teaching Experience, Teacher Certification, and Infrastructure Facilities on Teacher Professionalism in State Elementary Islamic Schools (MIN) throughout Jember Regency. This research employs a quantitative approach. The population in this study comprises all teachers in MIN throughout Jember Regency, totaling 58 teachers, while the sample consists of 58 individuals. Data were collected through questionnaires distributed over a period of 3 months. Subsequently, the data were analyzed using multiple regression. The research findings indicate that self-development training and teaching experience have a positive influence on teacher professionalism. Meanwhile, teacher certification and infrastructure facilities do not have a significant effect on the level of professionalism among teachers in MIN throughout Jember Regency.
Study Of Perception Public At System Pawnshop Syariah Branch Tanjung Market In Jember Yani Dahliani1, Yuniorita Indah Handayani 2,Helmi Agus Salim 3, etc Author Affiliation1, Author Affiliation2, Author Affiliation3, etc Email: yani@itsm.ac.id, yuniorit Dahliani, Yani; Indah Handayani, Yuniorita; Agus Salim, Helmi
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1079

Abstract

The financial instution is delived into, namely bank financial instutions and non-bank financial instutions. One of the non-bank financial instutions is instution in the form of public company (perum). The background of this research is to know the views and perceptions of the society to the pawnshops of sharia branch tanjubg marketin Jember as well as the factors that determine the community to choose pawnshops as one source to abtain funds. The problem in this research is how is the society perception of sharia pawn system in pasar tanjung and to know what are the factors that determine the people prefer anh how sharia pawnshops in running the system and whether people understand about how the system implemented by pawnshop sharia.The purpose of this descriptive research of sharia pawn system. The results of research that has been done shows that the community is very supportive of sharia pawnshops, with sharia pawnshops can help the community down in obtaining funds quickly easil, greatly assist the community in its financial problems to meet their needs but the lack of socialization conducted by pawnshops sharia making people who pawned gold or other goods made ignorance and lack of understanding of the system and akad used by sharia pawnshops, this resulted in 100% of respondents experiencing a lack of understanding of the system, products and contracts implemented by the sharia pawnshops.
The Correlation between the Quality of Public Services and the Image of Institution to the Public Satisfaction at Kejaksaan Negeri Jember Danang Hadi Wijoyo
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1085

Abstract

The quality of public services and the image of the institution are considered as crucial things for the government institution. With that in mind, this research is intended to analyze the correlation between those things and public satisfaction, in this case, at Kejaksaan Negeri Jember. Quantitative descriptive was implemented to cope with the previous research objectives. One hundred and two respondents were selected using a nonprobability sampling technique with a quota sampling. The data gathered from those respondents were analyzed using a Structural Equation Model (SEM) approach based on Partial Least Square (PLS) with two evaluation stages which cover: 1) the measurement model and 2) the structural model. Based on the measurement model, the results passed the convergent validity test, discriminant validity test, reliability test, and multicollinearity test. In line with this, the structural model shows that based on the significance test there is a correlation between the quality of public services and the image of the prosecutor's office on public satisfaction at Kejaksaan Negeri Jember. It is expected that in the future, Kejaksaan Negeri Jember will continue to maintain and increase the current condition to provide more comprehensive benefits to the society
Awareness Of Tax In Nepal Kumar Singh, Sanju; Prasad Upadhyay, Jitendra; Mani Acharya, Paras
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1148

Abstract

This study analyzed the awareness of tax in Nepal. Additionally, the study seeks to address the Nepalese tax payers awareness specially on VAT and income tax. Out of total population data were collected by 630 participants and analyzed using thematic analysis. All the data were collected using a well-structured questionnaire. For analysis and interpretation SPSS has been used. The findings of the result clearly explain that Nepalese taxpayers do not have sufficient technical knowledge and perceive the VAT and income tax system. Similarly, it was found that the majority of consumers pay tax but are less aware of VAT. Consumers avoid paying tax in Nepal as VAT tends to be high.
Policy Implementation Program to Alleviate Uninhabitable Houses for the Poor Nagayoso, Rizal Panji; Sadhana, Kridawati; Fristin, Yuntawati
ABM: International Journal of Administration, Business and Management Vol 7 No 2 (2025): ABM: International Journal of Administration, Business and Management
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.2025.001

Abstract

This research aims to describe and analyze the alleviation program of uninhabitable houses (RTLH) and identify supporting factors, obstacles, and implementation efforts. The research was conducted in Kepanjen Sub-district, Malang Regency. The data analysis technique used qualitative analysis. The findings show that the RTLH assistance program in Kepanjen Sub-district significantly benefits people experiencing poverty, such as improved building quality, health, and welfare. The program was implemented with the active role of the village and neighborhood group governments in collecting data on residents in need and supported by good socialization that facilitated the implementation process. The main supporting factors include cooperation between related parties, clear regulations, and active participation of residents. However, there are obstacles in the complicated procedures for distributing assistance, limited funds that cause some residents not to be covered, long bureaucracy, and land issues that do not belong to residents. Efforts are needed to overcome these obstacles. It is hoped that related parties will simplify overlapping regulations and increase funding allocations so that the RTLH program can cover more poor people to alleviate poverty.
The Effect of Self efficacy and Compensation on Work Discipline in Improving Employee Performance in PDAM Tirta Mahameru in Lumajang District Riski Rama Duta, Muhammad; Apriono, Markus; Sumani
ABM: International Journal of Administration, Business and Management Vol 7 No 2 (2025): December 2024 - May 2025
Publisher : LPPM Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Employee performance is a key variable in supporting the effectiveness of organizational operations, especially in the context of public services at PDAM Tirta Mahameru, Lumajang Regency. This study aims to analyze the effect of self-efficacy and compensation on employee performance with work discipline as a mediating variable. Self-efficacy is defined as an individual's belief in the ability to complete a task, while compensation includes remuneration, incentives, and facilities that function as employee motivators. This study uses a quantitative approach with a path analysis method on a population of 152 employees. Primary data were obtained through a Likert-scale questionnaire and analyzed using validity, reliability, and classical assumption tests. The results of the analysis show that self-efficacy and compensation significantly affect work discipline, which in turn has a positive effect on employee performance. In addition, self-efficacy and compensation also have a significant direct effect on employee performance. Mediation analysis indicates that work discipline acts as a partial mediator in the relationship between self-efficacy and performance, while the mediation of work discipline on the relationship between compensation and performance does not show a dominant role. This finding confirms that improving employee performance can be achieved through strengthening self-efficacy, optimizing the compensation system, and developing consistent work discipline in the PDAM Tirta Mahameru environment of Lumajang Regency.