Garuda - Garba Rujukan Digital

Pengaruh Komitmen, Komunikasi Dan Penanganan Masalah Terhadap Kepercayaan Nasabah Pada Bank Jatim Cabang Banyuwangi Angga Ade Permana; Muhammad Firdaus; Muhaimin Dimyati
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.366

This study analyzes the effect of commitment, communication, and problem handling on customer trust. The purpose of this study is to test and analyze commitment, communication, and handling problems to customer trust simultaneously or partially. The sampling technique in this study is nonprobability sampling and uses purposive sampling. The sample in this study amountedto 125 sample respondents to customers. The research method used in this study is multiple linear regression, t-test, f test,and the coefficient of determination R2. based on the results of the study indicate that the variables commitment (????1), communication(????2), and problem handling (????3) simultaneously influence the customer's trust and commitment variable (????1) and problem handling (????3) partially effect on customer trust while communication (????2) has no partial effect on customer trust in the East Java bank in Banyuwangi. Keywords:commitment, communication, problem handling,andtrust

Internal Audit During a Pandemic: Acceptance of Technology in Internal Audit in Retail Companies Ihrom Caesar Ananta Putra; Zainul Hasan; Angga Ade Permana
ABM : International Journal of Administration, Business and Management Vol 4 No 2 (2022)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

This research is qualitative research with a case study approach to the use of technology in the internal audit department of a retail company during the pandemic. The samples used were all internal auditors of PT Sumber Alfaria Trijaya Tbk Branch Jember. The data analysis used was the focus group discussion (FGD) method and literature study. Research results related to audit activities during a pandemic from the point of view of technology utilization have been implemented in five (5) sectors. Sector planning, documents, field audits, confirmation and reporting. In general, the use of technology in carrying out internal audits during a pandemic has been well adapted.

Internal Audit During a Pandemic: Acceptance of Technology in Internal Audit in Retail Companies Ihrom Caesar Ananta Putra; Zainul Hasan; Angga Ade Permana
ABM : International Journal of Administration, Business and Management Vol 4 No 2 (2022)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v4i2.623

This research is qualitative research with a case study approach to the use of technology in the internal audit department of a retail company during the pandemic. The samples used were all internal auditors of PT Sumber Alfaria Trijaya Tbk Branch Jember. The data analysis used was the focus group discussion (FGD) method and literature study. Research results related to audit activities during a pandemic from the point of view of technology utilization have been implemented in five (5) sectors. Sector planning, documents, field audits, confirmation and reporting. In general, the use of technology in carrying out internal audits during a pandemic has been well adapted.

Purchasing Decision Model, Product Quality And Service Quality On Consumer Satisfaction On The Shopee Application Marketplace In Jember Regency Angga, Angga Ade Permana; Sinrungtam , Wasana; Caesar Ananta Putra, Ihrom; Wahid, Abdul; Hasan, Zainul
ABM : International Journal of Administration, Business and Management Vol 6 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/abm.v6i1.1070

Previous research is the most important thing in a research or scientific article. Previous research is useful for strengthening theories and phenomena that influence variables. This article reviews the factors that influence Product Quality and Service Quality on Purchasing Decisions and Consumer Satisfaction, a Marketing Management Literature Study. The purpose of writing this marketing management literature review article is to build a hypothesis that can be used in further research. The results of this library research are: 1) The Influence of Product Quality on Consumer Satisfaction; 2) The Influence of Service Quality on Consumer Satisfaction; 3) The Influence of Product Quality on Consumer Satisfaction; 4) The Influence of Service Quality on Consumer Satisfaction; 5) The Influence of Consumer Satisfaction on Purchasing Decisions;

Pengenalan Bahasa Inggris di SDN Sugerkidul 3 Melalui Program English Time Abdul Wahid; H. P., Agustin,; Abdul Rohim, Muhamat; Ade Permana, Angga; Baharudin, Baharudin; Khairna, Almas; Avia Zulita, Nur; Labibah, Balgis; Alifandi Habi Saleh, Geo; Muqsitoh Alfatah, Aysha; Qurnia Wati , Novi; Maryam , Siti; Akbar Ramadani , Feril; Fighur Firmansyah , Moh.; Azizah , Nurdiana; Imamah Izzatul M , Nur
JURNAL PENGABDIAN MASYARAKAT (JPM) Vol 4 No 1 (2024)
Publisher : Institut Teknologi dan Sains Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/jpm.v4i1.987

In the current era of globalization, almost all daily activities have begun to include the use of English, so it is considered necessary to have English language skills. Seeing this condition, English learning began to be given at a low level in formal education, namely elementary school. The same is the case with the English Time activities implemented at SDN Sugerkidul 3 by the Jember Collaborative KKN Group 220. This activity was carried out with the aim of introducing basic knowledge in English to students of SDN Sugerkidul 3. This research was conducted using descriptive qualitative methods because researchers try to describe the phenomena in the field broadly and thoroughly. Based on several considerations that have been made, this English Time activity is implemented using poster media and songs to make it easier for students to absorb and understand the learning provided during the activity. The media posters and songs are also expected to be used regularly and continuously by SDN Sugerkidul 3 itself. This English Time activity was also carried out because English is a subject that has just been added to the learning curriculum at SDN Sugerkidul 3. So this activity was chosen to make it easier for SDN Sugerkidul 3 to introduce this new subject. Keywords : English Time, Poster Media, Song Media

Pemberdayaan Masyarakat dalam Pengelolaan Sampah dan Kesehatan Lingkungan serta Digitalisasi UMKM Muhdar, Muhdar; Musaiyadi, Musaiyadi; Amin, Saiful; Permana, Angga Ade; Kusuma, Dedy Wijaya
Capacitarea : Jurnal Pengabdian Kepada Masyarakat Vol 4 No 3 (2024): September - Desember
Publisher : Universitas Pancasila

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35814/capacitarea.2024.004.03.16

Kegiatan pengabdian masyarakat ini bertujuan untuk memberdayakan masyarakat melalui pengelolaan sampah dan digitalisasi UMKM di Desa Cantuk, Kecamatan Singojuruh, Kabupaten Banyuwangi. Program pengelolaan sampah dirancang untuk meningkatkan kesadaran dan partisipasi masyarakat dalam menjaga kebersihan lingkungan melalui penerapan prinsip 3R (Reduce, Reuse, Recycle). Sementara itu, program digitalisasi UMKM bertujuan untuk membantu pelaku usaha dalam memanfaatkan teknologi digital guna memperluas jangkauan pasar, meningkatkan efisiensi operasional, dan daya saing bisnis. Metode pelaksanaan melibatkan pendekatan partisipatif dengan kegiatan sosialisasi, pelatihan, dan praktik langsung. Program pengelolaan sampah melibatkan edukasi daur ulang, sementara program digitalisasi UMKM mencakup pelatihan penggunaan platform e-commerce, media sosial, dan alat digital lainnya. Salah satu UMKM, yaitu Omah Kripik Laris, mengalami peningkatan signifikan dalam jumlah pelanggan setelah dilakukan branding, pembaruan kemasan, pembuatan logo, serta aktivasi akun media sosial dan e-commerce. Hasil dari kegiatan ini menunjukkan peningkatan kesadaran masyarakat dalam pengelolaan sampah serta kemampuan UMKM dalam memanfaatkan teknologi digital. Dengan demikian, program ini tidak hanya memberikan solusi terhadap permasalahan lingkungan, tetapi juga mendukung keberlanjutan ekonomi masyarakat setempat melalui pemberdayaan UMKM.

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