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International Journal of Management and Business Applied
Published by Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia
ISSN : -     EISSN : 28279840     DOI : https://doi.org/10.54099/ijmba
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
International Journal of Management and Business (IJMBA) is a peer-reviewed economic journal serving as a forum for Business Economics Scholars concerning to area of Accounting, Banking, Economics, Entrepreneurship, Finance, Human Resources Management, and Management. This open accessed Journal publishes original research and review papers. This journal encompasses original research articles including: 1. Banking and Financial Institution 2. Behavioral Economics 3. Development Economics 4. Environmental Economics 5. International Economics 6. Accounting 7. Bussiness and Entrepreneurship 8. Human Resources Management 9. Monetary Economics 10. Public Finance 11. Political Economy 12. Bussiness Management 13. Urban and Rural Economics
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 53 Documents
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The Moderating Role of After-Sales Service on Product Quality, Brand Image, and Used Car Repurchase Intention Saputra, I Gede Harry Pratama; Indiani, Ni Luh Putu; Setini, Made
International Journal of Management and Business Applied Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i1.1761

Abstract

Purpose – This paper seeks to examine the effect of product quality and brand image on repurchase intention of used car consumers in Denpasar, Bali, as well as to analyze the moderating role of after-sales service in strengthening these relationships. Methodology/approach – A quantitative survey approach was employed to collect data from 120 consumers who had previously purchased used cars and received after-sales services from used car showrooms in Denpasar. The data were gathered through a Likert-scale questionnaire and analysed using Partial Least Squares–Structural Equation Modelling (PLS-SEM). Findings – The results indicate that product quality and brand image have a positive and significant influence on consumers repurchase intention. However, after-sales service does not moderate the relationship between product quality and repurchase intention, nor between brand image and repurchase intention. These findings suggest that repurchase decisions in the used car market are mainly driven by the physical condition of the vehicle and brand perception rather than by post-purchase services. Novelty/value – This study provides insight into consumer repurchase behaviour in the used car industry in Bali, emphasizing the importance of maintaining vehicle quality and strengthening brand image as key strategies for used car showrooms. Although after-sales service was not found to play a moderating role, it remains important as a supporting factor for customer satisfaction and long-term relationships.
Digital Transformation, Procurement Capability, and Competitive Advantage : The Mediating Role of Procurement in Turbulent Markets Safira Meisya Pramudhita; Ratih Hendayani
International Journal of Management and Business Applied Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i1.1499

Abstract

This study aims to analyze the influence of digital transformation on the procurement process in order to drive the achievement of competitive advantage, by taking into account the factors of multi-supplier, digital capabilities, and market turbulence in Telkomsigma. This study employs a quantitative and explanatory approach to examine the relationships between variables. Hypothesis testing is conducted using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS) using SmartPLS. The results show that digital transformation has a positive effect on procurement, procurement has a positive effect on competitive advantage, and procurement plays a significant mediating role between digital transformation and competitive advantage. In addition, multi-supplier strategies positively influence digital capabilities, and market turbulence positively affects competitive advantage. However, digital transformation, multi-supplier, and digital capabilities do not have a significant direct effect on competitive advantage. Lastly, digital capability does not have a significant mediating role between multi-supplier and competitive advantage. This study contributes to the procurement literature by highlighting the implementation of digital transformation and multi-supplier approaches to enhance competitive advantage in highly turbulent markets. It also provides recommendations for advancing digitalization and strengthening digital capabilities in procurement processes and optimizing the role of procurement functions.
Usage of Financial Services and Financial Performance of Agribusiness MSMEs in Greater Kigezi Sub-Region, Uganda Kabagambe Jesse David; Moses agaba
International Journal of Management and Business Applied Vol. 5 No. 1 (2026)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijmba.v5i1.1783

Abstract

This study examines the influence of financial usage on the financial performance of agribusiness micro, small and medium enterprises (MSMEs) in Uganda’s Greater Kigezi sub-region. While financial inclusion initiatives in Uganda have significantly expanded access to formal financial services, emerging evidence suggests that access alone does not guarantee improved enterprise outcomes unless services are actively and consistently used. Rural agribusiness MSMEs, which operate in seasonal, cash-intensive, and infrastructure-constrained environments, provide an important context for evaluating whether financial usage translates into measurable performance gains. A cross-sectional survey design was employed, and primary data were collected from agribusiness MSME owners and managers across the six districts of Greater Kigezi. A total of 208 valid observations (N = 208) were analyzed using descriptive statistics, correlation analysis, and ordinary least squares (OLS) regression. Measurement quality was assessed prior to estimation. Content validity was confirmed (CVI = 0.90), while construct adequacy of the financial usage indicators was evaluated using the Kaiser–Meyer–Olkin (KMO) measure and Bartlett’s Test of Sphericity. The KMO value of 0.500 indicated marginal sampling adequacy, while Bartlett’s Test was statistically significant (χ² = 71.523, df = 1, p < .001), confirming the presence of meaningful correlations among the usage indicators. Given the behavioral and heterogeneous nature of usage, indicators were retained as observed measures rather than aggregated into a composite factor. Reliability diagnostics were satisfactory. Empirical results reveal a positive and statistically significant relationship between financial usage and MSME financial performance. The study concludes that deepening the actual use of financial services is critical for improving agribusiness MSME profitability and stability in rural Uganda and recommends that inclusion policies shift from access expansion toward usage-oriented interventions.

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