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Journal of Communication and Public Relations (JCPR)
Published by London School of Public Relations
ISSN : 28096940     EISSN : 28099087     DOI : -
Core Subject : Economy, Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences
The Journal of Communication and Public Relations is an open access, international, peer reviewed journal for conceptual and research on communication studies and public relations. The objective of this journal is to encourage research related but not limited to Organizational communication, Development communication, Reputation management, Government Public Relations, Media Relations, Corporate Communication, Marketing Communication and Public Policy Communication Management.
Arjuna Subject : Seni dan Humaniora - Seni dan Humaniora (Lain-Lain)
Articles 14 Documents
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Search results for , issue "Vol. 4 No. 2 (2025): Journal of Communication " : 14 Documents clear
Buzzohero's Strategy in Forming Engagement through Social Commerce on TikTok Live Streaming Islahiyah, Hannidah; Pratiwi, Gebby Septia Akhdev; Hasanah, Nabila Sekar Arum
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220253

Abstract

Digital marketing is developing more and more significantly, especially since the Covid-19 pandemic in 2020. The decision to stay at home in several countries including Indonesia has forced various levels of society to work from home. As a result, many individuals use social media to carry out activities such as seeking entertainment, socializing, and shopping for daily necessities. This change in behaviour brings fresh air to the Indonesian advertising industry. The use of social media for commercial, entertainment and social purposes has become a new phenomenon called social media commerce. Buzzohero as a Social Media Advertising Platform takes this opportunity by optimizing the TikTok Live Streaming feature in marketing products from various brands, which are their clients. This study aims to analyse Buzzohero's strategy in forming engagement through Social Commerce on TikTok Live Streaming. This study uses a qualitative methodology with an interpretive paradigm. The data collection technique uses interviews as primary data. While the secondary data the authors obtained through observations on TikTok Live Streaming content, documentation, and literature. The results of this research analysis associated using the RACE model (Reach, Act, Convert, and Engage) as a digital marketing framework representing distinct stages of the marketing process that is widely used that facilitates the development and implementation of successful marketing strategies.
“Blame Miners, not the Government”: An Image Repair Perspective of the Oyo State Government’s Response to the Ibadan Explosion in Nigeria Mobolaji, Adeola Obafemi
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220254

Abstract

One compelling example of events that attracted public interest in crisis response and image repair is the episode of a deadly explosion that rocked Ibadan, the capital city of Oyo State, Nigeria, especially because of its implications for public safety, citizens’ well-being, and the government’s reputation. However, despite the prevalence of crises among Nigerian institutions, and how crises can be politicized to lead to more crises, there is a dearth of empirical investigations on the application of Benoit’s Image Repair, particularly regarding how the government repaired its reputation during crisis. Therefore, this study, adopting the Image Repair Theory as a framework, examined how the Oyo State Government of Nigeria repaired its reputation following the recent explosion that claimed many lives and left many injured. Data were sourced from responses and communication of the Oyo State Government on the official X page. Findings revealed that the government’s denial was not accepted by the public. However, the government managed its reputation through corrective action and compensation. This paper argues that government must not be discreet with its crisis response strategies. The analysis finds that a political leader’s presence and empathy are crucial in making compensation more effective as an image repair strategy.
Exaggerated Narrations in Content Commodification : Between Maintaining Power and Its Potential Implication to The Creator’s Public Image in Indonesia’s YouTube Industry Santika, Azzumar Adhitia; Alvina, Yasmin
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220252

Abstract

Recent commodification studies tend to pay more attention to what is commodified but less to exaggerated narration that aims to boost the process specifically, particularly in Indonesia’s YouTube industry. This study aims to deconstruct how Atta Halilintar (AH), a top Indonesian YouTuber, uses exaggerated narrations as an extra flavor in his commodification practice in order to manage his power in the industry. Using Vincent Mosco’s view on commodification and multimodal critical discourse analysis framework, this study reveals how those exaggerated narrations are embedded in various aspects of the content such as titles, thumbnails, photography compositions, and conversations. The result of this study shows that AH exaggerated the narrations in his content to make it more enjoyable and subsequently easier to market both to the audience and advertising messages, no matter if the information is truly valid or not. Eventually, this action can be seen as an attempt by the content creator to do their political economy of communication agenda in the context of Indonesia’s YouTube industry, which is to help the content creator keep his power. As a consequence, this action at some point can harm the doer’s public image since there is an impression that they tend to neglect ethical values just for their political economy agenda. Thus, exaggerated narrations should get more attention in the future commodification of content studies due to insufficient conceptual exploration.
Proliferation of Media Content on TikTok and Its Impacts on Traditional Television Viewing Habits in Ghana Gyasi, Edward; Abeka-Daniels, Marilyn; Owusu, Dennis Osei
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220251

Abstract

Premised on media substitution and uses and gratification theories, this study evaluates the increasing prominence of TikTok media content as it transforms traditional television viewing practices focusing on users between 18 and 34 years old. This research analyzed quantitative data to understand how short-form customized interactive TikTok content affects people's media habits and advertising results. User behavior has drastically evolved since people now dedicate their time primarily to TikTok rather than traditional television watching. Users transition to this platform primarily because it offers straightforward features and intelligent recommendation systems together with time-efficient content delivery. The research finds that TikTok continues to expand its influence on digital advertising landscapes. The research demonstrated that people chose TikTok ads over conventional television advertisements because they felt more connected and got better buying influences. Through its features of interactive content and user-generated material as well as viral trends TikTok functions effectively for advertisers by engaging audiences. According to the study conventional television networks need to find ways to innovate and integrate short-form digital content within their strategies for remaining relevant amid ongoing digital platform evolution. These findings suggest that the media world is transforming because viewers now interact with ads differently through TikTok and its associated apps as digital platforms take over consumer habits.
Social Media's Democratic Footprint: A Review of Political Participation Trends Nusantara, Garda; Kinkin Yuliaty Subarsa
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220255

Abstract

This literature review examines social media's role in increasing public political engagement in the digital era, synthesizing 17 scientific sources from the last five years. Digital transformation has reshaped political participation, fostering faster, more open, and decentralized interactions. The study explores five key themes: the theoretical basis of political participation, mechanisms for increasing engagement through social media (e.g., shaping public opinion via digital platforms and phenomena like "Emergency Warning"), digital mobilization strategies of political figures (illustrated by the "Anies Bubble" discourse and its use of symbols and narratives), the impact of information technology on political communication and elite-public interaction, and the challenges and opportunities of digital democracy, including disinformation, polarization, and digital literacy gaps. Findings indicate social media's strategic role in promoting broader political participation. However, realizing its full potential necessitates robust digital literacy, adaptive regulations, and responsible platform governance to enhance the quality of digital democracy.
The Intersection of Entertainment and Commerce: Buzzohero’s TikTok Strategy in Social Commerce Islahiyah, Hannidah; Pratiwi, Gebby Septia Akhdev; Hasanah, Nabila Sekar Arum
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220253

Abstract

Digital marketing is developing more and more significantly, especially since the Covid-19 pandemic in 2020. The decision to stay at home in several countries including Indonesia has forced various levels of society to work from home. As a result, many individuals use social media to carry out activities such as seeking entertainment, socializing, and shopping for daily necessities. This change in behaviour brings fresh air to the Indonesian advertising industry. The use of social media for commercial, entertainment and social purposes has become a new phenomenon called social media commerce. Buzzohero as a Social Media Advertising Platform takes this opportunity by optimizing the TikTok Live Streaming feature in marketing products from various brands, which are their clients. This study aims to analyse Buzzohero's strategy in forming engagement through Social Commerce on TikTok Live Streaming. This study uses a qualitative methodology with an interpretive paradigm. The data collection technique uses interviews as primary data. While the secondary data the authors obtained through observations on TikTok Live Streaming content, documentation, and literature. The results of this research analysis associated using the RACE model (Reach, Act, Convert, and Engage) as a digital marketing framework representing distinct stages of the marketing process that is widely used that facilitates the development and implementation of successful marketing strategies.
Use of Social Media Celebrity Influencers in Promoting Hospitality Business Brand in Nigeria: A Public Relations Perspective Olumuji, Emmanuel; Bello, Semiu
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220259

Abstract

This study takes a theoretical approach to examine the interconnectedness of brand management, influencer marketing, and public relations within Nigeria’s hospitality industry, focusing on the growing role of social media celebrity influencers. Brands serve as symbolic constructs that shape consumer perceptions, emotional connections, and purchasing decisions. Successful branding extends beyond differentiation to foster trust, loyalty, and engagement. With the rise of digital media, public relations strategies have evolved, allowing hospitality businesses to leverage influencers for enhanced visibility and consumer connection. These influencers, perceived as credible and aspirational figures, play a pivotal role in shaping consumer attitudes and brand perception. To maximise the impact of influencer marketing, Nigerian hospitality business owners are to carefully select influencers whose values align with their brand identity. Reliable partnerships foster stronger consumer trust and engagement. Stakeholders need to integrate conventional and modern branding elements, focusing on consistent visual identity, consumer experiences, and reputation management. Emotional connections, built on shared values and positive brand experiences, are essential for long-term success. Additionally, PR experts should utilise data analytics to guide strategic decision-making in brand management, influencer partnerships, and service delivery. By adopting a holistic, data-driven approach to influencer marketing and public relations, hospitality businesses can enhance their competitive edge, sustain growth, and navigate the evolving dynamics of Nigeria’s digital marketplace.
Crisis Communication in Indonesia Football Club: Image Restoration Strategy by PSS Sleman Adji, Mahesa Chahya Thoha; Prastya, Narayana Mahendra; Utami, Nadia Wasta
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220257

Abstract

No organizations can avoid the crisis, include the football club. This paper aims to analysis the image restoration strategies by PSS Sleman, an Indonesian Football Club. On 2021, PSS experienced a crisis due to the conflict between club management and fans. PSS fans demanded resignation of clib CEO, headcoach, and one player because fans think they were causing the bad results (win-less streak). The CEO than respondend by threaten to move PSS out of Sleman. The crisis ended after all the parties stepped down and/or fired from PSS and changing in the management and coaching staff. After the crisis, organizations should do the post crisis activities to image repair. For the research method author use qualitative, with data use interview with PSS communication team (PR and media team) and fans. Data also use digital archive from PSS official media. Results PSS use two main strategies in image repair: visiting the fans directly and using social media to share official statements. The obstacles in conducting strategy : the lack of manpower in PR, no clear job description for PR, and lack of knowledge and support from the top management.
“Blame Miners, not the Government”: An Image Repair Perspective of the Oyo State Government’s Response to the Ibadan Explosion in Nigeria Mobolaji, Adeola
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/105004220254

Abstract

A compelling example of events that attracted public interest in crisis response and image repair is the recent deadly explosion in Ibadan, the capital of Oyo State, Nigeria, an event with significant implications for public safety, citizen well-being, and government credibility. This case is particularly relevant to governmental communication, as effective crisis communication strategies are vital for image repair during and after such events. Despite the frequency of crises involving Nigerian institutions, and the tendency for such crises to be politicized, there is a notable dearth of empirical studies applying Benoit’s Image Repair Theory to governmental responses. This study addresses that gap by examining how the Oyo State Government restored its image and reputation following the explosion. Using Image Repair Theory as a framework, the study analyzed official communications posted on the Oyo State government’s X (formerly Twitter) page. Findings indicate that the public rejected the government's initial denial, but image repair was achieved through corrective action and compensation. This paper argues that government must not be discreet with its crisis response strategies. The analysis, therefore, underscores the importance of transparency and political leaders' visible presence and empathy in enhancing the effectiveness of image repair strategies. These findings contribute to the crisis communication and governance literature, offering broader implications for crisis management and political accountability in Nigeria.
Corporate Social Responsibility Strategies of PT Sumber Alfaria Trijaya Tbk in Maintaining the Company's Image Muhladin, Hildan; Febriani, Erna
Journal of Communication and Public Relations Vol. 4 No. 2 (2025): Journal of Communication & Public Relations
Publisher : LSPR Institute of Communication & Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37535/1050042202510

Abstract

Corporate Social Responsibility represents a corporate commitment to improve social welfare and environmental sustainability that is beneficial to the institution and society. In public relations practice, CSR is often utilized as a strategic approach to improve and maintain corporate image. This study aims to examine the CSR strategies and tactics carried out by PT Sumber Alfaria Trijaya Tbk and to identify obstacles encountered in their execution. Adopting post-positivst paradigm, this research employs a descriptive qualitative method with a case study design. Data research was collected through in-depth interviews and analyzed using data reduction, data display and conclusion drawing techniques. The findings show that PT Sumber Alfaria Trijaya Tbk execute its CSR initiatives based on the Triple Bottom Line framework of profit, people and planet. Profit-oriented strategy conducted through Alfamart Care program, which focuses on donation fundraising, good donation, and blood donation event. People-oriented organized through Alfamart Smart and Alfamart SMEs, which provide education scholarship and facilitate marketing promotion for Small and Medium Enterprises using Alfamind Application. Planet-oriented strategy is carried through Alfamart Clean and Energy, emphasizing plastic reduction campaigns and tree-planting activities to support environmental conservation and disaster mitigation. However, the implementation of CSR faces challenges, especially ineffective communications channel that limit the dissemination of innovation-related information to heterogenous publics. This study underscores the critical role of CSR generate sustain reputational value rather than symbolic event only.

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