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Ratya Shafira Arifiani
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Direktorat Program Pascasarjana, Magister Manajemen Gedung Kuliah Bersama IV, 3rd Floor Jl. Raya Tlogomas No.246 Malang, East Java, Indonesia
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Business Innovation Management and Entrepreneurship Journal
Published by Universitas Muhammadiyah Malang
ISSN : 30630991     EISSN : 30218292     DOI : 10.22219
Core Subject : Science,
Decision Sciences, Operations Research & Management Energy
Bimantara (Business Innovation Management and Entrepreneurship Journal) is published by the Magister of Management Programme, Universitas Muhammadiyah Malang. Bimantara journal is a peer-reviewed and open-access journal published twice a year (April and October). This journal only accepts articles from original research results. The primary criterion for publication is the significance of the contribution an article makes to the literature in the management and business area, i.e., the significance of the contribution and on the rigor of analysis and presentation of the paper. The acceptance decision is made based upon an independent review process that provides critically constructive and prompt evaluations of submitted manuscripts. Subjects suitable for publication include finance management, marketing management, human resource management, operation management, strategic management, and entrepreneurship. Bimantara journal has been indexed in Google Scholar and keeps an attempt to be indexed in other journal directories.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis dan Menejemen Intetrnasional
Articles 5 Documents
 1 
Search results for , issue "Vol. 2 No. 02 (2023): OCTOBER" : 5 Documents clear
Customer Trust and Interaction Quality as a Mediating: The Effect of Quality of Information on Purchase Decision Pratondo, Kalistya Rizki; Marsudi, Marsudi; Wijaya, Rahmad
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 02 (2023): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i02.27474

Abstract

E-retail has one of the problems, such as not being able to provide examples of goods products that consumers want in digital form; therefore, this affects consumer purchasing decisions. Many factors underlie consumer purchasing decisions in e-retail.  This study aims to analyze the role of customer trust and interaction quality in mediating the influence of quality of information on purchase decisions in electronic retail (E-Retail). The population in this study is e-retail users aged 18 years and over who have used or are currently using e-retail. The sample used was 100 people. The analysis technique uses Partial Least Square (PLS). The results showed that quality of information influences purchasing decisions and customer trust, customer trust influences purchasing decisions, quality of information influences interaction quality, and interaction quality influences purchasing decisions and customer trust. It was also found that customer trust and interaction quality can mediate the influence of quality of information on purchasing decisions.
Destination Image as Mediation: Factors Affecting Customer Satisfaction in the Natuna Food Industry Samara, Emil; Ulum, Ihyaul; Juliati, Ratih
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 02 (2023): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i02.27963

Abstract

Customer satisfaction is an essential factor related to a person's assessment of a product and the main topic of the food industry. This study analyzes the influence of product quality, price, and tourist destination variables on customer satisfaction through destination image as mediation. The sampling technique for this research is a non-probability sampling technique by accidental sampling. The characteristics of the sample respondents in this study were those who had visited and consumed Natuna culinary specialties twice at the Tanjung Beach Tourism Object in Northeast Bunguran District. Data collection was carried out by distributing questionnaires directly to the research object. The sample in the study amounted to 200 respondents. The data analysis method uses Structural Equation Modeling with the AMOS program. The results show that product quality, price, tourist destinations, and destination image affect customer satisfaction. Destination image can mediate tourist destinations on customer satisfaction. Meanwhile, destination image does not judge the impact of price and product quality on customer satisfaction.
The Role of Job Satisfaction as a Mediator: Exploring the Impact of Communication Quality and Principal Conflict Management on Teacher Performance Prasetyo, Hadi; Malik, Nazaruddin; Mohyi, Achmad
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 02 (2023): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i02.29281

Abstract

The purpose of the study was to analyze and test the effect of communication quality and principal conflict management on the performance of elementary / MI teachers in Trenggalek Regency with job satisfaction as an intervening variable. Explanatory research is a type of research used in research with a quantitative approach and data collection methods using survey methods Types of research using explanatory research types, survey methods by giving questionnaires to 132 teachers as respondents. The SEM-PLS method is used in data analysis and testing with the help of the SmartPLS 3 application program. The results of the direct test found that the quality of principal communication, principal conflict management, and job satisfaction each had a positive and significant influence on teacher performance, the quality of principal communication and principal conflict management each had a positive and significant effect on teacher job satisfaction. The results of indirect influence testing with the results that teacher job satisfaction was able to mediate the influence between the quality of principal communication and the principal's conflict management on teacher performance positively and significantly.
Antecedent Factors of Financial Management Behavior: Evidence from a Study on E-Wallet User Students Aisyah, Rizka Nur; Widagdo, Bambang; Warsono, Warsono
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 02 (2023): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i02.29751

Abstract

Financial technology or fintech use continues to proliferate, and more people are starting to manage their finances digitally. Today's Financial management behavior tends to be more security-oriented and uses technology to manage finances more efficiently. This study aims to determine the effect of financial knowledge, financial technology payments, and parental income on financial management behavior. Respondents in this study were students of the Faculty of Economics and Business, University of Muhammadiyah Malang, and the population was students of classes 2019, 2020, and 2021 with a sample calculation using the Slovin formula of 100 people. The analytical tool used in this study is multiple linear regression analysis with SPSS programs. The data collection method used in this study is an online questionnaire with a Google form. The results of this study simultaneously show that financial knowledge, financial technology payments, and parental income significantly positively affect student financial management behavior. This finding highlights the importance of education related to financial management and increasing financial knowledge in students.
Purchase Intention as Mediation: SOR Model of Hedonic Lifestyle and Word of Mouth on Purchase Behavior Haristiyanti, Ratih; Jatmiko, Rohmat Dwi; Fiandari, Yulist Rima
Business Innovation Management and Entrepreneurship Journal Vol. 2 No. 02 (2023): OCTOBER
Publisher : University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/bimantara.v2i02.29779

Abstract

Consumer purchase behavior is experiencing a rapid change trend, especially with the influence of advances in digitalization. Changes in purchasing behavior are not only customer needs and preferences but also consumer lifestyles. The research examines the effect of a hedonic lifestyle and word of mouth on purchase behavior, with purchase intention as an intervening variable. Data was taken by survey via Google Forms on a sample of 250 using a purposive sampling technique from the customer population of the MS Glow aesthetic clinic. This study used path analysis, and the results show that partially hedonic lifestyle and word of mouth significantly affect purchase intention, hedonic lifestyle and word of mouth affect purchase behavior, and purchase intention significantly affects purchase behavior. Then, purchase intention mediated the effect of a hedonic lifestyle on purchase behavior, and purchase intention mediated the effect of word of mouth on purchase behavior. These findings could help companies design more effective marketing strategies and better understand the relationship between hedonic lifestyles, purchase intent, word of mouth, and consumer behavior. It brings valuable contributions to understanding consumer behavior and successful marketing strategies.

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