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Amal C. Sjaaf
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Jurnal ARSI : Administrasi Rumah Sakit Indonesia
Published by Universitas Indonesia
ISSN : 24069108     EISSN : 2476986X     DOI : https://doi.org/10.7454/arsi
Core Subject : Health, Science, Social,
Decision Sciences, Operations Research & Management Public Health Social Sciences
Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was initiated by the Center for Health Administration and Policy Studies (CHAMPS) Faculty of Public Health, University of Indonesia (FKM UI) and is currently managed by the Department of Health Administration and Policy, Faculty of Public Health, University Indonesia . Jurnal ARSI (Administrasi Rumah Sakit Indonesia) was published with the Indonesian Hospital Association (PERSI) and the FKM UI Hospital Management Association (IKAMARS). Jurnal ARSI (Administrasi Rumah Sakit Indonesia) is a peer-reviewed journal that focuses on service administration and management in hospitals in Indonesia. The articles or scientific manuscripts published in the Jurnal ARSI (Administrasi Rumah Sakit Indonesia) include original research, case studies, and reviews supporting corporate governance, clinical governance, or both (bridging). This journal is published electronically, featuring articles in either Bahasa or English. Printed versions are produced only by request. This journal also provides direct open access to its content with the principle that research publications are freely available to the public for broad benefit.
Arjuna Subject : Umum - Umum
Articles 5 Documents
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Search results for , issue "Vol. 10, No. 2" : 5 Documents clear
ANALISIS PELAPORAN NILAI KRITIS HASIL PEMERIKSAAN LABORATORIUM DI RUMAH SAKIT MAYJEND HM RYACUDU KABUPATEN LAMPUNG UTARA Hidayat, Rahmat; Kurniawan, Entuy; Rahayu, Ira Gustira; Wiryanti, Wiwin
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

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Abstract

Critical values are abnormal values indicating high-risk/pathophysiological conditions that threaten the patient's life and require immediate medical intervention. Reporting critical laboratory values must be done quickly and accurately to the patient's responsible physician (DPJP) to ensure prompt and appropriate treatment. The aim of this study is to understand the reporting of critical laboratory values and its impact on the clinical decisions of doctors. This research uses both quantitative and qualitative methods with a descriptive analysis approach. Data collection was conducted through in-depth interviews, documentation, and observation. Informants were 15 DPJP. The results of this study show that the reporting system for critical laboratory values is functioning well/appropriately, with an average reporting time of 14.6 minutes, the fastest being 9 minutes, and the longest being 22 minutes. However, some DPJPs desire faster reporting times because the current system still uses manual methods, such as mobile phone calls or direct delivery of critical lab results to the ward by staff. Consequently, if there are disruptions in mobile phone service or a shortage of staff, it can take longer. Meanwhile, the timeliness of reporting and the accuracy of critical laboratory values in relation to the doctor's clinical decisions have been satisfactory/appropriate.
ANALYSIS OF ACCESSIBILITY OF PEOPLE WITH SENSORY DISABILITIES IN RSUD PASAR MINGGU Suryoputra, Daffaldo; Basabih, Masyitoh; Mulyani, Fify
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

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Abstract

People with a disability is someone who has conditions, whether physically and mentally that make a person experience difficulty in certain conditions and interact with their environment. Pasar Minggu Regional Hospital (RSUD Pasar Minggu) has achieved a general patient satisfaction indicator with satisfaction rate of 90% in 2022. This satisfaction indicator mainly comes from infrastructure and facility factors, along with the competence of service providers and costs. As a regional referral hospital, this hospital certainly has patients with physical limitations due to disabilities or illnesses. To ensure patient satisfaction can also be felt by patients with physical limitations, this study aimed to get an overview regarding the accessibility of health service facilities for persons with sensory disabilities at RSUD Pasar Minggu, both physically and non-physically. This qualitative study was supported by several data collection including observation, document review, and in-depth interviews with patients with sensory disabilities, as well as health workers at in the Eye polyclinic and ENT polyclinic in 2023. The results showed that physical accessibility at RSUD Pasar Minggu already includes information boards, guiding blocks, handrails, special information counters, while braille and TV text are in the process of planning to be provided at the hospital. Meanwhile, non-physical accessibility includes training for healthcare providers, socialization of health services, as well as special communication for people with disabilities which have been carried out quite well and have provided satisfaction for patients with visual and hearing impairments in terms of the quality of health services at RSUD Pasar Minggu.
DETERMINAN UTILISASI LAYANAN WISATA KEBUGARAN (WELLNESS TOURISM) DI RSUP DR. SARDJITO, YOGYAKARTA Firman, Firman; Lestari, Kartika; Garnet, Citra Corneriski
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

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Abstract

Wellness tourism have become a new trend for Indonesian people in maintaining their physical and spiritual health. Dr. Sardjito General Central Hospital is one of the hospital institutions that develops medical & wellness tourism services by utilizing Javanese culture and using traditional materials. This study aims to determine the factors that influence patients using wellness tourism. Qualitative research with a phenomenological approach and sample selection using purposive sampling with specified criteria. The total informants were 10 patients, and 5 from service providers such as management, administration and therapists at the Kalimosodo polyclinic. Data collection was carried out through in-depth interviews and thematic analysis. The characteristics of patients using medical and wellness tourism services are women with a high educational background. The determinants of using fitness services at Dr. Sardjito Hospital are that the patient knows the function of the fitness service, the facilities are considered clean and adequate, the service costs are affordable, and the patient also has family support. This study showed that predisposing factors or the patient's personal condition are the dominant factors in utilizing fitness services. The use of Dr. Sardjito Hospital fitness services is influenced by individual characteristics, knowledge and positive perceptions of facilities and quality services. Thus, hospital management needs to increase literacy regarding the benefits of fitness services for patients so that this service becomes increasingly popular and becomes an attractive service option for patients and the public to stay healthy and productive.
STRATEGI OPTIMALISASI KLAIM JAMINAN KESEHATAN NASIONAL DI UNIT CASEMIX RUMAH SAKIT “X” BLITAR Syahira, Nurfathina; Rusdi, Achmad Jaelani; Akbar, Prima Soultoni
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

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Abstract

The funding for patient care of participants of the Social Security Administering Body (BPJS) Health in hospitals is carried out through a claim mechanism. This study aims to design a strategy to optimize the claims for patient care costs for BPJS participants at Hospital "X" in Blitar. The study is conducted with a descriptive qualitative approach, and data collection is done through interviews and Focus Group Discussions (FGD). The informants consist of a doctor and four coders in the casemix unit. The study begins with an analysis of the claim service system situation, focusing on strengths, weaknesses, opportunities, and threats (SWOT). From the collected SWOT, an assessment of alternative strategies is carried out to avoid issues in the claims process, based on the interaction between internal and external elements. The study found that the informants prioritized strategies derived from the strengths and opportunities (SO), including enhancing the integration of the hospital's information system with BPJS, effectively implementing BPJS guidelines in the coding and claim process, and leveraging BPJS responsiveness to expedite claim resolution to improve the speed of the claims process.
ANALISIS IMPLEMENTASI APLIKASI MOBILE SYSTEM PADA SISTEM INFORMASI MANAJEMEN DI RUMAH SAKIT UMUM DAERAH (RSUD) BUDHI ASIH Safitri, Annisa Apriani; Mustakim, Mustakim
Jurnal ARSI : Administrasi Rumah Sakit Indonesia Vol. 10, No. 2
Publisher : UI Scholars Hub

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Abstract

Hospital Information System (HIS) or Hospital Management Information System (SIMRS) is important in supporting the entire hospital process through information technology. Budi Asih Regional Hospital has a Hospital Information System in its management but still has various issues and challenges in its implementation. This study uses qualitative methods, informant selection with purposive sampling, and data collection techniques through in-depth interviews, observations, and document analysis. Information systems are part of organizational resources for decision-making regarding leadership needs. The Management Information System must be designed by considering data architecture including automated codification in an integrated manner such as statistics, mapping for further management that plays a role in all hospital service functions ranging from queue management, registration, discharge patient services, and other hospital service processes. The concept of a clinical information system is an interaction between patients and health workers in the context of service. Information data issued by the Hospital Information System unit is related to increasing the effectiveness of services and improving health services. Aspects that must be considered in the development of a Hospital Information System, such as hardware, software, and network devices, which must constantly be developed, maintained, and maintained periodically to provide convenience in producing information data for hospital management to determine policies taken by management in improving health services.

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