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The Influence of Personal Factors of the Patient, Doctor, Payment Method and Type of Class to the Quality and Satisfaction of Inpatient Care Services in Dr. Moewardi Hospital Surakarta Akbar, Prima Soultoni; Adriani, Rita Benya; Murti, Bhisma
Journal of Health Policy and Management Vol 2, No 1 (2017)
Publisher : Masters Program in Public Health, Universitas Sebelas Maret, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (371.43 KB)

Background: The quality of hospital care is an important element in the implementation of healthcare service. The quality which is perceived is an assessment and a form of evaluation of healthcare users. Improvement on healthcare service is continually conducted to enhance the quality of service and patientsÃ¢â¬â¢ satisfaction. The study aimed to explain the influence of patientsÃ¢â¬â¢ personal factors, doctors, payment methods and types of class toward the quality and satisfaction of inpatient care.Subjects and Methods: This was an analytic observational study with cross-sectional design. This study was conducted at Dr. Moewardi Hospital, Surakarta, from March to April 2017. A total of 144 subjects were selected by stratified random sampling. Exogenous variables in this study were family income, level of education, length of stay, doctorÃ¢â¬â¢s salary, the surgeon, type of insurance, and type of class. Endogenous variables were patientÃ¢â¬â¢s satisfaction and quality of service. The data were collected by a set of questionnaires and secondary data of doctorÃ¢â¬â¢s working period and salary. Data analyzed by path analysis.Results: PatientÃ¢â¬â¢s satisfaction were affected by family income (b=-0.08; SE=0.48; p=0.093), level of education (b=-0.44; SE= 0.27; p= 0.102), length of stay (b=0.19; SE=0.99; p=0.059), doctorÃ¢â¬â¢s salary (b= 0.02; SE=0.01; p=0.060), doctors working period (b=0.99; SE=0.44; p=0.024), type of insurance (b= 0.72; SE=0.32; p=0.027), type of class (b= 2.11; SE=0.38; p<0.001), and quality of health services (b=0.16; SE=0.51; p=0.002). Quality of health services were affected by family income (b=-0.15; SE=0.07; p=0.039), length of stay (b=0.37; SE=0.15; p=0.017), doctors working period (b= 0.13; SE=0.68; p=0.056), insurance types (b= 1.04; SE=0.50; p= 0.036), and type of class (b=2.24; SE=0.59; p<0.001).Conclusion: PatientÃ¢â¬â¢s satisfaction are affected by family income, level of education, length of stay, doctorÃ¢â¬â¢s salary, doctors working period, type of insurance, type of class and quality of health services. Quality of health services are affected by family income, length of stay, doctorÃ¢â¬â¢s working period, insurance types, and type of class.Keywords: quality of health services, patientÃ¢â¬â¢s satisfactionCorrespondence:ÃÂ Prima Soultoni Akbar. Masters Program of Public Health, Sebelas Maret University, Surakarta. Email: primasoultoniakbar@gmail.com. Mobile: +6285258777994.Journal of Health Policy and Management (2017), 2(1): 1-15https://doi.org/10.26911/thejhpm.2017.02.01.01

PENGARUH RASA, PENAMPILAN, TINGKAT KEMATANGAN, SUHU, KEBERSIHAN DAN PORSI MAKANAN TERHADAP KEPUASAN PASIEN PADA PELAYANAN GIZI DI RS X MALANG Hariez, Tsalits Maulidah; Akbar, Prima Soultoni
Jurnal Informasi Kesehatan Indonesia (JIKI) Vol 5 No 2 (2019): Jurnal Informasi Kesehatan Indonesia (JIKI)
Publisher : Politeknik Kesehatan Kemenkes Malang (State Health Polytechnic of Malang)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31290/jiki.v5i2.1433

Providing good quality food and the amount according to the needs and proper service for patients is the goal of organizing hospital food. nutritional service quality can also be seen from patient satisfaction with hospital facilities and services, including patient satisfaction in nutrition services. Patient satisfaction is product expectations and patient perceptions of service quality. This study aims to determine the effect of the influence of taste, appearance, maturity level, temperature, cleanliness and portion of food on patient satisfaction in nutritional services in Malang. This research design is observational analytic with cross design. This research was conducted at X Malang Hospital. The respondents of this study were 70 people. The dependent variable is the influence of taste, appearance, maturity, temperature, cleanliness and portion of food. Independent variable is patient satisfaction The results showed that patient satisfaction was influenced by the influence of taste (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), appearance (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), maturity level ( b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), temperature (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016) and cleanliness and portion of food (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016). Keywords: food quality, nutritional service satisfaction

Hubungan Kadar Asam Urat dengan Kadar Gula Darah pada Wanita Usia Subur Prediabetes Putri, Santy Irene; Fajriah, Asruria Sani; Akbar, Prima Soultoni; Widiyanto, Aris; Triatmojo, Joko
Jurnal Informasi Kesehatan Indonesia (JIKI) Vol 7 No 1 (2021): Jurnal Informasi Kesehatan Indonesia (JIKI)
Publisher : Politeknik Kesehatan Kemenkes Malang (State Health Polytechnic of Malang)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31290/jiki.v7i1.2312

Uric acid is the end product of purine metabolism. In conditions of high levels, uric acid enters cells and acts as an oxidant, and acts as an independent risk factor and predicts the incidence of type 2 diabetes mellitus. This study aimed to analyze the relationship between uric acid levels and blood sugar levels in women of childbearing age prediabetes. This was an observational analytic study with a cross-sectional design. This study was conducted in Malang City. A sample size of 100 women of childbearing age were selected using simple random sampling technique. The dependent variable was blood sugar levels women of childbearing age prediabetes. The independent variable is uric acid levels. The data were collected by examining uric acid levels and fasting blood sugar levels in the study subjects. Data were analyzed using Pearson correlation. Based on the study results, it was found that uric acid levels were associated with blood sugar levels in prediabetic women of childbearing age (r = 0.21, p = 0.039) and were statistically significant. There is a relationship between uric acid levels and blood sugar levels in prediabetic women of childbearing age.

Educational Model for Cadres and Housewives Against Changes in Family Knowledge and Behavior in Efforts to Prevent Complications of Type II DM in Bunut Wetan Village, Malang Regency Fiashriel Lundy Lundy; Pudji Suryani; Prima Soultoni Akbar
Health Notions Vol 4, No 12 (2020): December
Publisher : Humanistic Network for Science and Technology (HNST)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33846/hn41205

The prevalence of DM has doubled every year. Therefore, preventive promotional efforts are needed to prevent complications. This study aims to determine the effect of educational models on changes in knowledge and behavior of families in efforts to prevent complications of diabetes mellitus. This research design is a quasi-experimental. The research was conducted in Bunut Wetan Malang. The population in this study were housewives. The sample of research was 45 housewives who were divided into 3 groups. Treatment group 1 was housewives who were given training by health workers, treatment group 2 were housewives who were given training from cadres, and group 3 was the control group. The sampling technique used was purposive sampling. The dependent variable is knowledge and coping mechanisms. The independent variable is the family education model. The collected data were analyzed using paired sample t-test. The results of this study indicate that there is an effective effect on treatment groups 1 and 2 with a significance of 0.000 (p

Hubungan Kadar Asam Urat dengan Kadar Gula Darah pada Wanita Usia Subur Prediabetes Santy Irene Putri; Asruria Sani Fajriah; Prima Soultoni Akbar; Aris Widiyanto; Joko Triatmojo
Jurnal Informasi Kesehatan Indonesia (JIKI) Vol 7 No 1 (2021): Jurnal Informasi Kesehatan Indonesia (JIKI)
Publisher : Politeknik Kesehatan Kemenkes Malang (State Health Polytechnic of Malang)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31290/jiki.v7i1.2312

Uric acid is the end product of purine metabolism. In conditions of high levels, uric acid enters cells and acts as an oxidant, and acts as an independent risk factor and predicts the incidence of type 2 diabetes mellitus. This study aimed to analyze the relationship between uric acid levels and blood sugar levels in women of childbearing age prediabetes. This was an observational analytic study with a cross-sectional design. This study was conducted in Malang City. A sample size of 100 women of childbearing age were selected using simple random sampling technique. The dependent variable was blood sugar levels women of childbearing age prediabetes. The independent variable is uric acid levels. The data were collected by examining uric acid levels and fasting blood sugar levels in the study subjects. Data were analyzed using Pearson correlation. Based on the study results, it was found that uric acid levels were associated with blood sugar levels in prediabetic women of childbearing age (r = 0.21, p = 0.039) and were statistically significant. There is a relationship between uric acid levels and blood sugar levels in prediabetic women of childbearing age.

PENGARUH RASA, PENAMPILAN, TINGKAT KEMATANGAN, SUHU, KEBERSIHAN DAN PORSI MAKANAN TERHADAP KEPUASAN PASIEN PADA PELAYANAN GIZI DI RS X MALANG Tsalits Maulidah Hariez; Prima Soultoni Akbar
Jurnal Informasi Kesehatan Indonesia (JIKI) Vol 5 No 2 (2019): Jurnal Informasi Kesehatan Indonesia (JIKI)
Publisher : Politeknik Kesehatan Kemenkes Malang (State Health Polytechnic of Malang)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31290/jiki.v5i2.1433

Providing good quality food and the amount according to the needs and proper service for patients is the goal of organizing hospital food. nutritional service quality can also be seen from patient satisfaction with hospital facilities and services, including patient satisfaction in nutrition services. Patient satisfaction is product expectations and patient perceptions of service quality. This study aims to determine the effect of the influence of taste, appearance, maturity level, temperature, cleanliness and portion of food on patient satisfaction in nutritional services in Malang. This research design is observational analytic with cross design. This research was conducted at X Malang Hospital. The respondents of this study were 70 people. The dependent variable is the influence of taste, appearance, maturity, temperature, cleanliness and portion of food. Independent variable is patient satisfaction The results showed that patient satisfaction was influenced by the influence of taste (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), appearance (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), maturity level ( b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016), temperature (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016) and cleanliness and portion of food (b = 2.41; 95% CI = 0.05 to 0.46; p = 0.016). Keywords: food quality, nutritional service satisfaction

Pendidikan Kesehatan Pencegahan Hipertensi Aris Widiyanto; Joko Tri Atmojo; Asruria Sani Fajriah; Santy Irene Putri; Prima Soultoni Akbar
Jurnal Empathy Pengabdian Kepada Masyarakat Vol 1 No 2 (2020): JURNAL EMPATHY PENGABDIAN KEPADA MASYARAKAT
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/jurnalempathy.v1i2.27

Background: The prevalence of Hypertension is increasing and increasingly worrying so that Hypertension is still a global problem. One way to be able to prevent Hypertension by controlling its risky behaviors, including by avoiding smoking, unhealthy diet (lack of consumption of vegetables and fruits as well as consumption of sugar, salt and excess fat), preventing the occurrence of obesity, lack of physical activity, excessive alcohol consumption and stress. One of the top priorities and one of the effective nursing interventions to increase the level of public awareness is the existence of health education programs. After participating in health education activities, it is expected that the public can know and be able to prevent the onset of hypertension. Methods: Health Education is carried out by means of lectures and discussions with the community, using LCD media accompanied by leafleat distribution and held on December 24, 2019 with the target of all citizens in tawangsari village, Mojosongo Village, Jebres District. Results: Implementation of hypertension prevention health education followed by 20 participants. The activity went smoothly, the participants were enthusiastic and able to understand the material delivered where when the presenter evaluated the participants were able to answer well in accordance with the questions asked. Conclusion: hypertension prevention health education activities effectively open insights into the health knowledge of citizens, the creation of public awareness to implement a healthy lifestyle, check blood pressure regularly, and routinely consume hypertensive drugs.

Health Education for the Prevention of Covid-19 Transmission with the 3M Movement in Ngaglik District, Batu City, East Java Santy Irene Putri; Aris Widiyanto; Asruria Sani Fajriah; Joko Tri Atmojo; Prima Soultoni Akbar; Nur Laili Qomariah
Jurnal Empathy Pengabdian Kepada Masyarakat Jurnal Empathy Pengabdian Kepada Masyarakat Volume 2 Nomor 1 Tahun 2021
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/jurnalempathy.v2i1.32

Background: WHO has officially decided Covid-19 as a pandemic. The Indonesian government has designated Covid-19 as a non-natural disaster in the form of a disease outbreak that needs to be addressed systematically in various ways, including involving all community members. In terms of the transmission pattern of Covid-19, which has spread in almost all regions of the province of Indonesia, the number of cases and the number of deaths is increasing every day and has an impact on health, political, social, economic, cultural and other aspects. Preventive action is a strategy to reduce the spread of Covid-19. The aim of this community service is that after receiving health education, people are aware the most important strategy is to use a mask, wash your hands and / or use a portable hand sanitizer (handsanitazier). Avoid touching their face and mouth after interacting with a potentially contaminated environment and keeping a distance from other people. Methods: Health education is carried out through lectures and discussions with the community using LCD media as well as leaflet distribution and distribution of masks by complying with health protocols such as participants using masks, maintaining distance and providing outdoor hand washing stations. The implementation of the activity begins with a pre-test, and ends with post-test measurements.The activity was carried out on January 2, 2021 with the target of all members of the community in Ngaglik District, Batu City, East Java. Results: As many as 20 participants were involved in the implementation of health education activities for the prevention of covid-19 transmission with the 3M movement. The activity can be carried out smoothly, the participants are enthusiastic and understand the material that has been delivered, it is proven when the presenter carries out the evaluation that the participants are able to answer the questions given well. Conclusion: health education activities for the prevention of covid-19 transmission with the 3M movement are effective in increasing public health insights and knowledge, creating public awareness to implement the 3M movement and self-awareness to adopt a clean and healthy lifestyle.

Examination Of Uric Acid Levels And Counseling In Ngaglik Village Batu City, East Java Aris Widiyanto; Santy Irene Putri; Joko Tri Atmojo; Prima Soultoni Akbar; Retno Dewi Prisusanti; Asruria Sani Fajriah; Rina Tri Handayani
Jurnal Empathy Pengabdian Kepada Masyarakat Jurnal Empathy Pengabdian Kepada Masyarakat Volume 2 Nomor 1 Tahun 2021
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/jurnalempathy.v2i1.33

Background: Uric0acid0is0a0produc0of0purine0metabolism. There are several causes of gout, including changes in diet, consumption of drugs, and alcohol consumption. The purpose of implementing this community service activity is to provide education to the community in Ngaglik Village and to check uric acid levels. Based on the team's observations on several residents in Ngaglik Village, it was found that most residents did not have sufficient knowledge about gout and did not carry out routine health checks. Methods: In order to increase awareness and understanding of residents about health care efforts, especially preventing gout, the team coordinated with the urban village to carry out community service activities in Ngaglik Village, Batu City, East Java. The target in implementing this program is all residents in the Ngaglik Village, Batu City. Community service activities were carried out on April 6, 2021, attended by the village head and also village officials and babinsa. Results: The result that has been achieved in this service is that all of the people present have undergone examination and counseling. Conclusion: After carrying out the activity, it is hoped that the community can follow up on the results of the examination and improve the behavior of efforts to prevent gout.

Keterlambatan Pelaksanaan Retensi Dokumen Rekam Medis di Rumah Sakit: Literature Review Avid Wijaya; Fatimah Azzahro Nur Firdausiyah; Prima Soultoni Akbar
Jurnal Rekam Medik & Manajemen Informasi Kesehatan Vol. 1 No. 1 (2022): April
Publisher : Indonesian Journal Publisher

Retention of medical record documents in hospitals must be implemented to limit the number of documents that have been stored on storage shelves for five (five) years, so that they do not accumulate between active and inactive medical record documents. However, several variables contributed to the delay in the implementation of the medical record retention policy. The purpose of this study was to determine procedures, Standard Operating Procedures (SOP), and other factors that contributed to delays in retention of medical records in hospitals. The study was conducted with a literature review of searches on Google Scholar and Garuda. The literature data were analyzed according to the inclusion and exclusion criteria, namely through cross-sectional research methodologies, descriptive surveys, qualitative studies, and journals published between 2017 and 2021. Of all the journals that have been obtained, the procedure for implementing the retention of medical record documents in hospitals is still not implemented properly. The SOP that has been set does not fully explain the procedure for implementing the retention of medical record documents because there are no certain procedures. The delay in the implementation of retention of medical record documents in hospitals is due to differences in the characteristics of archiving officers, supporting facilities and infrastructure, and schedules for storing medical record documents. SOP is important to be made as a guideline to reduce officer errors, and there are several components that cause delays in the implementation of retention of medical record documents in hospitals.

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