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INDONESIA
Journal of Informatics and Information Security
Published by Universitas Bhayangkara Jakarta Raya
ISSN : -     EISSN : 27224058     DOI : https://doi.org/10.31599
Core Subject : Science,
Computer Science & IT
Jurnal ini berisi tentang karya ilmiah hasil penelitian bidang ilmu komputer yang bertemakan: Artificial Intelligence, Blockchain Technology, Business Intelligence, Cloud Computing, Computer Architecture, Computer Vision, Database Systems, Deep Learning, Human Computer Interaction, Digital Forensic, Internet of Things, IT Security, Machine Learning, Networking, Semantic Web, Sistem Terdistribusi, Systems Engineering, Wireless Network.
Arjuna Subject : Ilmu Komputer (semua kategori) - Ilmu Komputer (Lain-Lain)
Articles 111 Documents
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Implementasi Forward Chaining pada Sistem Pakar Diagnosa Kerusakan Laptop Berbasis Web: Studi Kasus Layanan Servis Laptop Permadi, Dimas; Kustanto, Prio; Yasir, Muhammad; Noeman, Achmad; Hidayat, Agus; Handayani, Dwipa
Journal of Informatic and Information Security Vol. 6 No. 2 (2025): Desember 2025
Publisher : Program Studi Informatika, Fakultas Ilmu Komputer Universitas Bhayangkara Jakarta Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31599/paw2f574

Abstract

Laptop damage diagnosis at PT Tsurtech Solution is currently carried out manually, which can take more time and requires the technician's experience to identify problems accurately. This research aims to design and implement a web-based expert system to assist in diagnosing laptop damage based on symptoms inputted by users. The system is developed using the Forward Chaining algorithm, a data-driven reasoning method that matches facts (symptoms) with a set of predefined rules to conclude the type of damage. The system is built using the Waterfall development method, assisted by UML diagrams, and implemented with PHP programming language and MySQL database. Blackbox Testing is used to evaluate the system’s functionality. The results show that the system can be used as a supporting tool to help both users and technicians perform initial laptop damage diagnosis more quickly and efficiently.    

Page 12 of 12 | Total Record : 111

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