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ANALYSIS OF THE INFLUENCE OF LEADERSHIP AND WORK MOTIVATION OF OFFICIALS ON THE QUALITY OF HEALTH SERVICES FOR HEALTHY INDONESIA CARD USERS IN DEPOK CITY Ismaniah Ismaniah; Tyastuti Sri Lestari; Agus Hidayat
JURNAL DARMA AGUNG Vol 31 No 2 (2023): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Darma Agung (LPPM_UDA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/ojsuda.v31i2.2828

Abstract

This research is motivated by service problems for Healthy Indonesia Card users in Depok City. Service quality problems are thought to be caused by ineffective leadership and low employee motivation. This research only focused on the variables of leadership, work motivation and service quality. This study aims to determine the effect of leadership and work motivation on service quality for Healthy Indonesia Card users in Depok City, either partially or collectively. The sampling technique in this study was proportional stratified random sampling with a total sample of 286 respondents. This research method is a quantitative method with regression analysis. Data collection techniques using documentation, questionnaires and literature study. Research data collection tool is a questionnaire based on a Likert scale. The data analysis technique uses simple and multiple linear regression analysis. The results prove that leadership and work motivation are proven positive and significant to service quality partially or collectively.
Sentiment Analysis of Bjorka Hacker Using the Naive Bayes and C.45 Algorithms Wowon Priatna; Eka Nur A’ini; Joni Warta; Agus Hidayat; Tyastuti Sri Lestari; Rasim
IAIC International Conference Series Vol. 4 No. 1 (2023): SEMNASTIK 2023
Publisher : IAIC Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34306/conferenceseries.v4i1.614

Abstract

 In 2023, Indonesia was again devastated by a hacker known as Bjorka. Bjorka did not act just once or twice; every time, Bjorka made the entire Indonesian population proud. The 19 million BPJS Employment data belonging to the Indonesian people that Bjorka hacked is the BPJS Employment data belonging to the Indonesian people that Bjorka hacked. Since the release of the Bjorka story, there has been a surge in the number of people criticizing it on social media, particularly Facebook, so the criticism or opinions can be used to conduct sentiment analysis. Based on this, developing a method that can automatically classify beliefs into positive and negative categories through sentiment analysis is necessary. The sentiment analysis process begins with data preprocessing, followed by keyword analysis using the TF-IDF method, algorithm development, and analysis of classification results. The data classification methods used in this study are Naive Bayes and C4.5. The data will be analyzed using text mining and classified using the Naive Bayes and C4.5 algorithms. Based on the results of the tests, the best classification was achieved by Nave Bayes, with a score of 70 percent for the C4.5 algorithm and 68 percent for the C4.5 algorithm. The Nave Bayes algorithm can predict up to 70% data transmission rates for both positive and negative signals.
PENGARUH PENGAWASAN DAN PROFESIONALISME TERHADAP KINERJA INSPEKTUR BANDAR UDARA PADA DIREKTORAT BANDAR UDARA DIREKTORAT JENDERAL PERHUBUNGAN UDARA KEMENTERIAN PERHUBUNGAN Rahman, Arif; Hidayat, Agus
JURNAL DARMA AGUNG Vol 32 No 2 (2024): APRIL
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat Universitas Darma Agung (LPPM_UDA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46930/ojsuda.v32i2.4220

Abstract

Penelitian ini dilatarbelakangi adanya masalah kinerja Inspektur Bandar Udara pada Direktorat Bandar Udara Direktorat Jenderal Perhubungan Udara Kementerian Perhubungan. Masalah kinerja tersebut, di sebabkan kurang efektifnya pengawasan dan rendahnya profesionalisme. Tujuan dari penelitian adalah untuk mengetahui pengaruh pengawasan dan profesionalisme terhadap kinerja Inspektur Bandar Udara pada Direktorat Bandar Udara Direktorat Jenderal Perhubungan Udara Kementerian Perhubungan baik secara parsial maupun bersama-sama. Teknik penarikan sampel menggunakan total sampling sebanyak 142 orang. Metode penelitian ini adalah metode kuantitatif dengan analisis regresi. Teknik pengumpulan data menggunakan teknik dokumentasi, kuesioner dan studi pustaka. Statistik dekriptif, uji validitas dan reliabilitas, serta hipotesis analisis data penelitian ini. Hasil penelitian menunjukkan pengawasan dan profesionalisme terbukti secara positif dan nyata berpengaruh terhadap kinerja secara parsial maupun secara bersama-sama. Pertama, terdapat pengaruh positif dan nyata pengawasan terhadap kinerja sebesar 73,3%. Kedua, terdapat pengaruh positif dan nyata profesionalisme terhadap kinerja sebesar 67,7%. Ketiga, terdapat pengaruh positif pengawasan dan profesionalisme secara bersama-sama terhadap kinerja sebesar 72,9%. Sebagai simpulan dari penelitian ini adalah bahwa kinerja Inspektur Bandar Udara pada Direktorat Bandar Udara Direktorat Jenderal Perhubungan Udara Kementerian Perhubungan dapat dicapai melalui efektifnya pengawasan dan tingginya profesionalisme.