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Perumahan Surya Alam 8 Blok A No. 15 Jl. Masjid Jami, Talang Jambe, Kec. Sukarami, Kota Palembang, Sumatera Selatan 30961
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INDONESIA
Jurnal Aksi Dosen dan Mahasiswa
Published by CV. Doki Course and Training
ISSN : -     EISSN : 30478464     DOI : https://doi.org/10.61994/jadmas
Core Subject : Economy, Education, Agriculture, Social,
Agriculture, Biological Sciences & Forestry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences Other
Focus - Jurnal Aksi Dosen dan Mahasiswa is a scientific journal published by CV. Doki Course and Training. Published articles are scientific disciplines adopted in various community service activities and other applied research. Scope - Jurnal Aksi Dosen dan Mahasiswa accepts article manuscripts in the field of applied research and results of community-based quantitative and qualitative scientific research into community service formats covering the scientific fields of Education, Social, Psychology, Management, Economics, Accounting, Engineering, Religion, Language, Engineering.
Arjuna Subject : Umum - Umum
Articles 26 Documents
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Strategi Branding dan Promosi Produk Aluminium oleh Perajin di Desa Tanjung Atap untuk Mengoptimalkan Pemasaran Produk Rella Annisa Fitri; Dwi Maharani
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.883

Abstract

Tanjung Atap Village is one of the central areas of the craftsman industry in Tanjung Batu sub-district, with superior products being aluminum products. The lack of marketing and branding strategy development carried out by aluminum craftsmen in Tanjung Atap Village is a major challenge faced in the increasingly tight local and international market competition. Many craftsmen still use conventional marketing methods which have limited reach, making aluminum products in Tanjung Atap Village less well-known even though the product quality can compete in the market. The Thematic Community Service Lecture activity is aimed at strengthening the capacity of craftsmen in understanding the concept of branding, creating an attractive product identity and utilizing promotional media both online and offline, and increasing product visibility. Branding and promotion activities for aluminum products by craftsmen in Tanjung Atap Village have a significant impact on increasing the competitiveness of local products. Where the training activities for creating Instagram accounts, taking product photos, and making banners were carried out, they succeeded in providing craftsmen with effective promotional tools, both for offline and online marketing and craftsmen now have the tools needed to increase the appeal and reach of their product marketing. Craftsmen who initially did not understand the importance of branding now have a clear brand identity, supported by a logo, brand name, and a targeted promotional strategy, and craftsmen also learn to produce products that are of higher quality and have higher appeal, such as ergonomic and aesthetic designs.
Crisis Communication Strategy For Bpjs Outpatient Patients At Muhammadiyah Palembang Chandra Saputra
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.888

Abstract

This article describes the results of community service activities that discuss communication strategies in crisis management for BPJS outpatients at the Muhammadiyah Hospital in Palembang. Along with increasing concerns about patient dissatisfaction due to long waiting times and inadequate communication, this activity aims to examine the role of health communication strategies in mitigating the crisis. The methods used include interviews, observations, and document analysis to explore the effectiveness of communication between hospital staff and patients. The results of this service identified significant improvements in communication response times and patient satisfaction, while highlighting the importance of transparency and empathy in crisis management. This study contributes to the understanding of the practical application of communication strategies in health services, with implications for improving patient experiences in the health care system in Indonesia.  
Community Service-Based Analysis of the Communication Role of Information Service Staff in Improving Patient Complaint Management at Muhammadiyah Hospital Palembang Efrizal Ariansyah
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.891

Abstract

This article presents the results of a community service program aimed at enhancing patient complaint management services through improved communication practices by information service staff at Muhammadiyah Hospital Palembang. The program was conducted as part of the university's community engagement mission to support healthcare institutions in strengthening service quality. The method involved participatory training, simulation, and mentoring sessions focusing on communication ethics, active listening, and systematic complaint management. The evaluation results showed an improvement in staff communication competencies and increased patient satisfaction following the program. This activity highlights the strategic role of community service programs in addressing service gaps within healthcare institutions
Komunikasi Visual Untuk Memudahkan Pasien Dan Pengunjung Mencari Informasi Di Rumah Sakit Muhammmadiyah Palembang Satya Dzakirah
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.892

Abstract

Hospitals are complex healthcare facilities with various service units, so patients and visitors often have difficulty finding the information they need. Visual communication plays an important role in facilitating access to information through effective and easy-to-understand designs. This study aims to design a visual communication system that can help patients and visitors find locations, understand service procedures, and access important information more quickly and efficiently at the Muhammadiyah Hospital in Palembang. The methods used in this study include direct observation, interviews with hospital staff, and user needs analysis. The results of the study indicate that the use of visual elements such as wayfinding maps, clear iconography, contrasting colors, and readable typography can enhance the effectiveness of information communication in hospitals. With the implementation of a well-designed visual communication system, patients and visitors can become more independent in seeking information, reduce confusion, and improve the overall healthcare experience.    
Implementasi Program Literasi dan Numerasi Melalui KKN Rekognisi di Yayasan Kanker Anak Sumatera Selatan Rio Erlando; Titin Hartini
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.1060

Abstract

This study aims to analyze the implementation and impact of literacy and numeracy programs through the Community Service Recognition Program on the educational development of childhood cancer survivors. This study employed a qualitative approach with participatory methods through the KKN Rekognisi program for 1 months (April-May 2025) at the South Sumatra Children's Cancer Foundation. The program included home schooling, hospital schooling, social service activities, and information dissemination with a total of 180 activity hours. There was a significant improvement in children's literacy and numeracy abilities, where 80% of children were able to recite the alphabet, 75% could read simple words, 70% could write their names and short words, and 85% could recite numbers 1-10. Active participation of children increased from baseline conditions to more than 80%. The literacy and numeracy program through a learning-through-play approach proved effective in improving the academic and non-academic abilities of childhood cancer survivors, as well as providing positive impacts on their self-confidence and spirit of life.
Kegiatan Sosial dan Komunitas Membentuk Generasi Cinta Al-Qur’an Sejak Dini Annisa Nur Shafira; Mismiwati
Jurnal Aksi Dosen dan Mahasiswa Vol. 3 No. 1 (2025): Jurnal Aksi Dosen dan Mahasiswa
Publisher : CV. Doki Course and Training

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61994/jadmas.v3i1.1063

Abstract

This article discusses social and community activities aimed at fostering a love for the Qur'an from an early age. These activities include memorizing Qur'anic verses, prayers, hadiths, as well as teaching Qur'anic recitation, tajweed, and interpretation through madrasahs and tilawati groups. Collaboration among village governments, religious leaders, and the community is key to successfully cultivating children's and teenagers' interest in reading and understanding the Qur'an. This program not only enhances skills in reading and memorizing the Qur'an but also builds strong Islamic character and love for Islamic culture. The positive impacts include increased religious awareness, enthusiasm for reading the Qur'an, and the formation of independent, morally upright young generations.

Page 3 of 3 | Total Record : 26

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