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ADMIT : Jurnal Administrasi Terapan
Published by Politeknik STIA LAN Makassar
ISSN : -     EISSN : 28958461     DOI : https://doi.org/10.33509/admit.v2i2.2917
Core Subject : Economy, Social,
Economics, Econometrics & Finance Social Sciences
ADMIT: Jurnal Administrasi Terapan diterbitkan oleh Politeknik STIA LAN Makassar. Jurnal ini menerbitkan artikel berupa hasil penelitian terapan di bidang administrasi dan pada tahun 2023 telah mendapatkan e-ISSN: 2895-8461. Topik-topiknya meliputi: (1) Penerapan Administrasi Publik (2) Penerapan Administrasi Bisnis (3) Penerapan Kebijakan Publik, (4) Penerapan Manajemen Publik (5) Inovasi, dan (6) Tata Kelola Pemerintahan. ADMIT: Jurnal Administrasi Terapan terbit 2 kali dalam satu tahun yakni pada bulan Januari dan Juli.
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 10 Documents
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Search results for , issue "Vol 2 No 2 (2024): Jurnal Administrasi Terapan" : 10 Documents clear
PENGEMBANGAN PRODUK MELALUI DESAIN KEMASAN UNTUK MENINGKATKAN MINAT BELI PADA BANGI CAFE SUNSET CPI Rachmat, Adiva; Sayuti, Nuraeni
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2835

Abstract

The Food and Beverage (F&B) sector has a very important role in the economy, both globally and at the domestic level. One way to improve   product buying interest in the Food and Beverage sector is by developing new products. Product development is the process of creating goods and services to adjust the products made or offered for sale in accordance with consumer demand. In this study, product development will be carried out through packaging design. Bangi Cafe Sunset is a cafe that has a classic concept. Bangi Cafe Sunset is located at Metro Tanjung Bunga Street No. 18 Center Point of Indonesia, Mariso District, Makassar City, South Sulawesi. The purpose of this study is to develop packagedesign for products in Bangi Cafe Sunset CPI to increase buying interest by adding product identity to the packaging. The method of the study is a qualitative method by observing and interviewing. The results of this research show that the development of the new packaging design for Bangi Cafe Sunset was carried out through six stages of product development and Bangi Cafe Sunset improves  its packaging from the plain brown kraft packaging to the color of the ivory material with the design based on the results of the consumer interview and the agreement of the owner of Bangi Cafe Sunset and the Central Manager of Bangi Cafe to attract consumer buying interest.  
MEMBANGUN KESADARAN HUKUM MELALUI PENYUSUNAN STANDAR PELAYANAN PADA KANTOR KELURAHAN MARICAYA Adam, Ainunnisa; Maulida, St. Nurhikma
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2906

Abstract

Bureaucratic reform is one of the stages  to improve the quality of public services in achieving the vision of Advanced Indonesia in 2045. The implementation of clear and measurable service standards is the basis for ensuring that every stage of service leads to better public services and in accordance with community expectations. As a basic level public service provider, the Makassar City Maricaya Village Office has not yet fulfilled its responsibility to develop service standards and implement them in the service delivery process. This makes it difficult for the community to obtain service guarantee regarding the requirements, time, and costs required in completing the service. So it is necessary to compile and implement service standards with the aim of providing certainty and information disclosure to the public regarding public service delivery. This research used a qualitative approach by collecting data through observation, interviews, document review and Focus Group Discussion methods. The preparation of service standards in this study involved public service officers and several service users at the Maricaya Village Office. The service standards prepared are guided by Regulation of Minister of Ministry of State Apparatus Utilization and Bureaucratic Reform Number 15 of 2014 concerning Service Standard Guidelines. The draft service standards that have been made and agreed upon are then determined by the Maricaya Village Head to be applied in the implementation of public services at the Maricaya Village Office. The work in the form of Service Standards for letter of poverty statement, Business Certificate and Death Certificate is the final result of this research.
SKENARIO IMPLEMENTASI KEBIJAKAN BLUD PADA RUMAH SAKIT UMUM DAERAH OTO ISKANDAR DI NATA KABUPATEN BANDUNG Yunia, Santi; Trilestari, Endang W.; Listiani, Teni
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2917

Abstract

The transformation of Oto Iskandar Di Nata Regional General Hospital (RSUD OTISTA) into a Regional Public Service Agency (BLUD) aims primarily to improve the quality of healthcare services. However, even after becoming a BLUD, the quality of healthcare services provided to the community has not yet reached optimal levels. This study aims to examine the implementation of the BLUD policy at RSUD OTISTA, analyze the factors that hinder the policy's implementation, and formulate a scenario for planning the BLUD policy implementation. The research uses a qualitative case study method combined with Soft Systems Methodology (SSM). Data collection was conducted through interviews, document analysis, and observations. The scenario formulation for BLUD policy implementation was carried out using the TAIDA method and SSM. The study's findings indicate that the main issues in policy implementation are human resources and financial resources. Based on these problems, two scenarios were developed: the human resources and the financial scenario. The best scenarios are human resources scenario I and financial scenario I, which show that the quality of healthcare services will be maximized if supported by professional human resources and sufficient financial resources. To improve employee competence, it is necessary to conduct BLUD socialization, evaluate employee placement, determine the number, type, and qualifications of employees, coordinate with the BKPSDM, and carry out employee selection and recruitment. To increase hospital revenue, it is necessary to develop new tariffs, benchmark tariffs with other hospitals, propose tariff increases, optimize cooperation with insurance companies, and manage insurance claims effectively and efficiently.
NASKAH AKADEMIK RANCANGAN PERATURAN DAERAH KABUPATEN PANGKAJENE DAN KEPULAUAN TENTANG PENCEGAHAN PERKAWINAN ANAK Arifin, Arini; Mauliana, Deasy
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2923

Abstract

Pangkajene and Kepulauan Regency has a relatively high intensity of child marriages and this influences community welfare. Child marriages in Pangkajene and Kepulauan Regency are caused by many factors, one of which is cultural factors, namely arranged marriages. Eliminating child marriage is one of the goals of Sustainable Development Goals (SDGs). Children have the right to receive protection from the state, government, parents, and society. in order to realize this, this research aims to prepare an academic paper of the academic draft of regional regulation of Pangkajene and Kepulauan regency on the prevention of child marriage as the argumentation basis in designing public policies regarding methods and strategies for preventing child marriage in Pangkajene and Kepulauan Regency. The preparation of this academic draft was carried out using data collection and analysis methods, namely qualitatively by conducting literature studies and literature studies as well as conducting interviews. The results of the research show that when compiling academic drafts, it is important to take law number 12 of 2011 into account. To prepare legal guidelines, researcher needs to pay attention to the effectiveness of these policies for people’s lives, both philosophically, sociologically and juridically. Apart from that, in preparing academic draft, regional regulation compositionneeds to include the scope, direction of regulation, and scope of the material they contain. 
TRANSFORMASI LAYANAN PUBLIK MELALUI STANDAR PELAYANAN DI KANTOR KELURAHAN PA’BAENG-BAENG Akil, Adha; Tonapa, Jessica Fransisca
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2926

Abstract

Pa'baeng-Baeng Subdistrict Office located in Makassar City, still needs to prepare and establish a service standard document as a benchmark in providing services to the Community. The absence of service standards indirectly indicates that the Pa'baeng-Baeng Subdistrict Office needs guidelines or references to provide public services. This research aims to show that the Pa'baeng-Baeng Subdistrict Office has indicators in providing services and increasing community satisfaction as service recipients. The research method used in this research is descriptive qualitative with data collection methods, namely interviews with the Village Head, staff and community recipients of services, observations regarding the services provided and document review. Focused Group Discussion (FGD) was conducted with the Village Office officials and the Community to obtain input in the design of Service Standards. The results of this research are 5 (five) types of service standards and service announcements that the village head has determined. The existence of service standards is hoped to become a basis for providing services to the community satisfaction, ensuring accountability and increasing community satisfaction with services at Pa'Baeng-Baeng Subdistrict Office.
PERANCANGAN MODEL PENILAIAN KINERJA METODE 360 PADA KANTOR PERUMDA PARKIR MAKASSAR RAYA Saputra, Muh. Oky; Musdalifah, Musdalifah; Al Fajery, Muhammad Rifqy
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2929

Abstract

A one-way assessment system on Perumda Parkir Makassar Raya is an assessment method that only collects information from one source and there is a high possibility of bias in evaluating employee performance. This may cause problem because a subjective assessment system will have an impact on the remuneration system and the distribution of responsibilities will be unfair, therefore This research was conducted with the aim of avoiding bias in assessment and creating a fair and supportive work environment with the concept of 360 degree assessment. The research method used is descriptive qualitative to describe conditions through descriptions of phenomena that occur in the field and provide a detailed picture of related problems as well as assisting researchers in creating assessment models using a 360 degree concept for more objective performance measurement and being able to overcome problems. The results of this research have an impact on employee satisfaction levels because the 360 ​​degree assessment concept is considered more efficient to carry out and employee performance measurement becomes clearer and can increase employee work motivation.
OPTIMALISASI PELAYANAN PADA KELURAHAN KATIMBANG KECAMATAN BIRINGKANAYA KOTA MAKASSAR Safira, Alya; Herdayani Darsim, Sitti Khadijah
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.2936

Abstract

Optimal public service is reflected in sufficient resources to carry out and complete the assigned tasks. Important issues that often arise include uncertainty and the quality of service, which does not meet the level of public satisfaction in receiving public services. One such issue is that Katimbang Village has not yet established a service standard document. Clear and measurable service standards are crucial as a reference for employees in providing services, ensuring that satisfactory results are achieved. Based on these issues, the objective of this study was to develop service standards for Katimbang Subdistrict in Biringkanaya District, Makassar City. This study applied descriptive qualitative approach to describe the phenomena occurring naturally and comprehensively in Katimbang Village. Data was collected through observation, interviews, and focus group discussions. The result of this study is a Service Standard Document that includes three types of services: Service Standard for Domisili Certificate, Service Standard for Certificate of Inability, and Service Standard for Business Certificate. These documents can serve as a reference for serving the public. Recommendations for improving service quality in Katimbang Subdistrict include the addition of a suggestion box.  
IMPLEMENTATION OF SELF-ORDER IN IMPROVING SERVICE QUALITY AT KAFE PYUR 2.0 Jufri, Alda Aprilia; Muhammad, Ashar
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.3059

Abstract

Manual menu ordering has become a serious issue faced by Kafe Pyur 2.0. Customers must approach the cashier, select their menu, and make payment at the cashier's desk, resulting in long queues as only one cashier is available to serve them. This study aims to examine the impact of implementing self-ordering in improving service quality at Kafe Pyur 2.0. The research employs a quantitative method with a descriptive approach. It was conducted at Kafe Pyur 2.0, located on Jl. Sunu, Suangga, Makassar City, South Sulawesi. The study was carried out over approximately four months, from April 2024 to July 2024. The self-ordering system was developed using the existing POS Majoo application, which features a web order capability that allows business owners to create a self-ordering system for Kafe Pyur 2.0. Data collection was conducted through questionnaires. The results of the study revealed that the implementation of self-ordering at Kafe Pyur 2.0 can minimize queues, enabling customers to spend less waiting time when placing their orders. This has positively impacted the service quality, which was measured using the TERRA service quality dimensions comprising Tangible (physical evidence), Empathy, Reliability, Responsiveness, and Assurance. Based on these measurements, several issues were resolved, including enabling customers to order from anywhere within the scope of Kafe Pyur 2.0, thus preventing customer congestion and long queues, providing faster and more accurate menu availability information, and ensuring quicker order placement.
STRATEGI KEBERLANJUTAN INOVASI PERKOTAAN: STUDI KASUS PENGEMBANGAN “LORONG WISATA SYDNEY” DI KOTA MAKASSAR Majid, Ramlan; Salman, Ade Reyhan
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.3215

Abstract

The Makassar City Government prioritizes intervention in certain Lorong Wisata (Longwis) locations based on their potential and condition. This can be seen from many Longwis locations that have not been touched by interventions, such as Longwis “Sydney” in Tello Baru Village, Panakkukang District. This Longwis was chosen because it has advantages or uniqueness that make it worth developing. This study aims to examine in depth the sustainability strategy of Longwis Sydney in empowering the local urban community. Longwis Sydney's innovation is considered successful in maintaining its program sustainably by utilizing the potential and existence of its potential ecological space. This research is urgent because it offers strategy modeling in one community to be replicated and applied in other communities. This research uses a descriptive qualitative research method with a case study approach. The results showed that Longwis Sydney places the community as the main actor through community empowerment in various tourism activities by utilizing the potential of MSMEs, green plants, fish farming, culinary and a fairly active waste bank. In maintaining the sustainability of the tourism aisle, Longwis Sydney took several approaches, including developing local economic potential through community-based tourism, utilizing high community participation and conducting effective institutional evaluations.
MENGGALI POTENSI DIGITAL UNTUK MENINGKATKAN POPULARITAS WISATA ALAM BISEANG LABBORO Damianus, Erick; Saeni, Asrini A.
ADMIT: Jurnal Administrasi Terapan Vol 2 No 2 (2024): Jurnal Administrasi Terapan
Publisher : Politeknik STIA LAN Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33509/admit.v2i2.3253

Abstract

This objective of the study was to evaluate the digital promotion strategy of Biseang Labboro Nature Tourism in Maros Regency, managed by the Bantimurung Bulusaraung National Park. A descriptive qualitative method was used to collect data through field observations, interviews with management staff, ecotourism operators, and tourists, as well as document analysis. The results of the study indicated that promotion through social media, such as Instagram, has not been fully optimized. The main obstacles are limited resources and a lack of coordination among relevant parties. This study adopts the AISAS model (Attention, Interest, Search, Action, Share) to analyze the effectiveness of promotions and audience interaction with tourism information. The model offers a systematic approach to attract attention, build interest, encourage information search, motivate visit actions, and promote the sharing of positive experiences. Findings show that attractive promotional videos with strong visual elements and narratives significantly increased viewer engagement. The study recommends improving the quality of digital content to expand promotion reach and attract more tourists, so that this unique nature tourism potential can be more widely recognized. The findings are expected to serve as a reference for marketing strategies of other tourist destinations in Indonesia.

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