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INDONESIA
Ilmu Administrasi Publik
Published by Universitas Negeri Makassar
ISSN : 20866364     EISSN : 25497499     DOI : -
Core Subject : Economy, Education,
Economics, Econometrics & Finance Other
Jurnal ini akan tetap diterbitkan dua kali dalam setahun yang akan menghadirkan tulisan ilmiah dalam bidang ilmu administrasi publik. Jurnal ini adalah media publikasi untuk menyalurkan karya ilmiah para dosen, teoritisi dan praktisi di bidang administrasi publik, serta pemerhati administrasi publik.
Arjuna Subject : -
Articles 492 Documents
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The Influence of Employee Competence, Work Environment, Information Technology and Work Motivation on Archive Management Ticha Nurda Fitri; Syamsir Syamsir
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.35770

Abstract

This research is motivated by the storage of archives that are not all in place, and there is still a build-up of archives next to the table or under the table. No special care is taken of the archives that are stored only when there is a rearrangement of the room, and the archives will be cleaned sober. This research was conducted with the aim of 1) Analyzing the influence of employee competence on Records Management; 2) Analyzing the influence of the work environment on Records Management; 3) Analyzing the influence of information technology on Records Management; 4) Analyzing the effect of work motivation on Records Management; 5) Analyze the effect of employee competence on employee work motivation; 6) Analyze the influence of the environment on employee work motivation; 7) Analyze the influence of information technology on employee work motivation. The population is employees of the Ministry of Religious Affairs of Kerinci Regency, with 43 respondents with saturated sampling techniques. The data analysis technique used in this study is quantitative analysis. The data collected in this study were taken from two sources, namely primary and secondary data. Hypothesis testing in this study was carried out by path analysis. Based on the results of the analysis and discussion, it is known that: 1) Employee competence has a significant effect on Archives Management; 2) Work environment has a significant effect on Archive Management; 3) Information technology has a significant effect on Archives Management; 4) Work automation has a significant effect on Archives Management; significant to Records Management; 5) Employee competence has a significant effect on employee work motivation; 6) Environment has a significant effect on employee work motivation; 7) Information technology has a significant effect on employee work motivation. 
Decent Work Inclusive Policy for Persons with Disabilities in Indonesia Siti Widharetno Mursalim; Fajrin Nurul Haq
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38581

Abstract

The many problems experienced by persons with disabilities such as difficulty in getting a job, discrimination, and inequality when getting a suitable job and fairness during work indicate that the same service for all citizens has not been fully felt. This is also due to the fact that policy studies that are inclusive of persons with disabilities have not yet been fully implemented. This study uses qualitative research methods and then describes the results of the research descriptively. The final result of this research is a strategy to provide equality for persons with disabilities in employment services.
The Effect of Service Quality on Customer Satisfaction at PT. PLN (Persero) in Makassar City Tunggul Prasodjo
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37192

Abstract

This study aims to determine the service quality of PT. PLN (Persero) in Makassar City. This type of research is quantitative. Data collection techniques were carried out through library research and field research in the form of observations, questionnaires, agency data and documentation. The total population of the study was 24,332 with a sample of 100 people selected at random. The analytical method used is the Simple Linear Regression method. The results showed that the indicators of Service Quality at PT. PLN (Persero) in Makassar City is good because the percentage of Service Quality has high values or a high percentage, especially on the Empathy indicator. Customer Satisfaction in Makassar City is very good because Customer Satisfaction is higher than Service Quality, which means that customers in Makassar City are very satisfied with the service or performance of service providers. Service Quality has an effect on Customer Satisfaction, from the regression model obtained significant results and the percentage value is 66 percent.
The Effect Of The Role Of Public Manager On The Satisfaction Of The Kerinci Ethnic Community In The Tourism Sector Hilfa Relonius; Dasman Lanin
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.30469

Abstract

Kerinci is an area where there are still indigenous or native Malay ethnic groups scattered in Kerinci Regency which must be preserved and guarded by the Kerinci Regency Tourism and Culture Office. However, problems are still found, because the role of the local government, especially in the tourism sector in Kerinci Regency, has not been fully able to fulfill the wishes of the community and do more concrete things to give its role both internally and externally to the community. In addition, the social life of the community will experience a decline. So that it causes dissatisfaction and injustice that is felt by the community in preserving the culture that has become the regional identity, especially in Kerinci Regency. This study uses quantitative methods with associative research types whose purpose is to determine the effect of the dependent variable (the role of external managers) and (the role of internal managers) on the independent variable (community equity satisfaction). The population in the study is the entire Kerinci community in 2021, which amounts to 250,259 people. The determination of the sample in this study is all using the Slovin formula with an error rate of 7% and a sample of 204 respondents can be obtained. Sampling Technique Using Professional Random Sampling. The results of the study show that there is a partially significant influence of the External Role of Managers on Community Equity Satisfaction from the R square value of 0.086, which is 8.6%. The Internal Manager's Role on Community Equity Satisfaction from an R square value of 0.069 which is 6.9%. And simultaneously from the two dependent variables on community equity satisfaction, the adjusted R square value of 0.144 is 14.4%.
Community Empowerment Through Tourism Development in East Kalimantan Aji Ratna Kusuma
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.38992

Abstract

The tourism sector is the government's mainstay sector in development because this sector experiences rapid development every year so that it can increase the country's foreign exchange, local revenue, absorb many jobs and generate other economic sectors. This study uses the Mix Method model with a case study approach in three sample areas. Data analysis uses Qualitative Data Software Analysis NVivo12 Plus, with the aim of describing tourism development that is determined and regulated by the government through laws and regulations providing an overview of community involvement in many things such as eradicating poverty which will ultimately improve people's welfare and increase economic growth. Community empowerment through the Enabling, Empowering and Protecting model is a combination of approaches taken by the government and the community, starting from making regulations as a basis for accommodating community potential, opening up opportunities so that people are increasingly empowered to become the subject of development to protecting policies and involving various private companies through the Corporate Social program. Responsibility and active involvement of MSMEs
Public Services for the Tourism Sector During the Covid-19 Pandemic In Bukittinggi City Ihsan Hasbi Alfaruqi; M Fachri Adnan
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37870

Abstract

This study aims to analyze the implementation of public services during the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office, analyze the quality of public services that were hindered by the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office and analyze the factors that influence public services during the Covid-19 pandemic at the Bukittinggi City Tourism, Youth and Sports Office. This type of research is qualitative with a descriptive method and was carried out at the Office of Tourism, Youth, and Sports of Bukittinggi City and the technique used in testing the validity of the data is by using triangulation techniques. The results of this study are 1. The implementation of public services during the Covid-19 pandemic at the Tourism, Youth, and Sports Office of Bukittinggi City, namely productivity, service quality, responsiveness, responsibility, and accountability, 2. The quality of public services that are hindered by the Covid-19 pandemic 19 at the Tourism, Youth, and Sports Office of the City of Bukittinggi, namely the delivery of service information through information bulletin boards and pamphlets, improving the online service delivery system, and increasing the competence of service implementers. 3. The factors that affect public services during the Covid-19 pandemic at the Tourism, Youth and Sports Office of Bukittinggi City are the right policy response in the tourism sector, careful planning, sustainable cooperation, quality MSME products, and socializing return to the tourism sector through the media.
The Performance Of Village Government Apparatus In Improving The Quality Of Public Services In Hamparan Rawang Sub-District, Sungai Penuh City, Jambi Province Feri Hartanto; Syamsir Syamsir
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.31422

Abstract

This research starts from a variety of problems that have emerged since the promulgation of new village regulations, namely Law Number 6 of 2014 concerning Villages, where strengthening village capacity is being discussed, this certainly demands the performance of village government officials to carry out their duties and functions. The new paradigm of implementing village governance marked by the enactment of Law No. 6 of 2014 concerning Villages has had far-reaching consequences for government institutions at the village level. The purpose of this study was to analyze the performance of the apparatus, the quality of public services, inhibiting factors and supporting factors in providing services in Hamparan Rawang Sub-District, Sungai Penuh City. This study used a qualitative approach in two villages in Hamparan Rawang Subdistrict as research objects. The results of this study indicate that the performance of village officials in improving the quality of public services in Hamparan Rawang Subdistrict has not been maximized and there are still many constrained by lack of budget factors, low quality of human resources, inadequate facilities and pre-facilities, and lack of understanding of village apparatus on IT implementation.
The Influence of Organizational Climate on Simultaneous the Effectiveness of General Election Public Services During the Covid-19 Pandemic Rahmat Ismail Datau; Lisda Van Gobel; Elnino Husain Mohi
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.41298

Abstract

ABSTRACTThis research aims to determine and analyze the influence of organizational climate on simultaneous general election public services during the Covid-19 Pandemic at the General Election Commission Bone Bolango regency. This study uses a questionnaire as a primary data collection tool and data analysis techniques in quantitative research using statistics. The statistical test used in this study is descriptive statistics which is carried out to find the effect between the two variables through analysis of the regression test. The variables used in this study are Organizational Climate as the independent variable and public service as the dependent variable. This study found that the simple linear regression coefficients from organizational climate data and the effectiveness of simultaneous general election public services during the Covid-19 Pandemic were obtained at a = 19.38 and b = 0.30. Thus, the form of the simple linear regression equation obtained is Y = 19.38 + 0.30x. The results of the analysis of variance show that this equation is linear. In other words, the linear regression equation model is accepted and can be used to predict that if the organizational climate increases by one unit, the effectiveness of simultaneous general election public services during the Covid-19 Pandemic will increase by 0.30 units at a constant rate of 19.38 .
Nonmetallic Minerals and Rocks Tax: an Analysis of The Effect Contribution on The Original Income in The Malaka Regency Marisa S B Seran
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.35656

Abstract

This study aims to determine the contribution of Nonmetallic Minerals and Rocks Tax to the Regional Original Income (PAD) of Malacca Regency. Using secondary data obtained from BPKAD Malacca Regency in 2016-2020. The model used is an analysis of ratios related to the tax contribution of nonmetallic minerals and rocks. The results showed that the Contribution of Nonmetallic Minerals and Rocks Tax contributed significantly to the Regional Tax of Malacca Regency from 2017 to 2020 where in 2017 the ratio of the contribution of Nonmetallic Minerals and Rocks Tax to the Pad of Malacca Regency was 19.60% included in the Less category, in 2018 the Contribution of Nonmetallic Minerals and Rocks Tax to the PAD of Malacca regency was 5.13% included in the category of very less, The contribution of Nonmetallic Minerals and Rocks Tax to PAD in 2019 of 84.71% is in the Very Good category and in 2020 the Contribution of Nonmetallic Mineral and Rock Tax on PAD of Malacca Regency is 24.60% and is included in the Medium category.
Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency Amiruddin Amiruddin; Markus Firdinan Semuel; Rijal Rijal
Jurnal Ilmiah Ilmu Administrasi Publik Vol 12, No 2 (2022)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v12i2.37414

Abstract

This study aims to describe and analyze the performance of the State Civil Apparatus at the Population and Civil Registration Service of Supiori Regency. This research is descriptive with a qualitative approach. With data analysis techniques through observation (observation), in-depth interviews (in-depth interviews), documentation (documentation), and literature studies which include the Performance of the State Civil Apparatus in improving public services at the Population and Civil Registration Office of Supiori Regency. Analysis of the Performance of the State Civil Apparatus (ASN) at the Population and Civil Registry Office of Supiori Regency shows that the performance of employees at the Population and Civil Registration Service has not been good and optimal and really needs to be improved, especially on indicators of timeliness, quality and quantity of services. On the indicator of timeliness which is the focus of the problem in the performance of the employees of the Population and Civil Registration Office in Supiori Regency, the level of discipline of employees is still low in completing their duties. In terms of service quality, it needs to be improved because there is still a lack of supporting facilities and infrastructure, especially existing device technology and there are still public complaints in terms of inadequate service places, in terms of service quantity measured by the level of community satisfaction receiving services is still low and needs to be improved, In addition, the leadership of the Population and Civil Registration Service employees needs to be improved in order to improve the performance of the existing ASN. Factors that affect the performance of ASN in the Population and Civil Registration Service in the Supiori Regency in public services are the productivity of services carried out by employees is very influential on employee performance and it needs to be improved. significant in accordance with applicable regulations. From Responsibility, it still needs to be improved and improved, this greatly affects the performance assessment to measure the level of satisfaction of the community being served, while judging by Accountability, it can be seen that there are still differences in attitudes shown by employees in providing services, where these differences are a form of injustice in providing services to the community, both That's the difference in.

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