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Proceedings International Conference on Marine Tourism and Hospitality Studies
Published by Politeknik Pariwisata Makassar
ISSN : -     EISSN : 3064352X     DOI : https://doi.org/10.33649/iconmths.v2i1.
Core Subject : Economy, Education, Social,
Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Other
Proceedings International Conference on Marine Tourism and Hospitality Studies (ICONMTHS) is a scientific proceedings publication service for international conferences. Subject areas of this publication include Marine Tourism, Tourism And Hospitality Education, Marine Destination, Marine Eco-Tourism, Community Development In The Marine, Environment, Sustainable Marine Tourism, Sustainability Issues, Destination Management And Marketing, Marine And Cultural Tourism, Tourism And Events Management (Mice). International Conference Marine on Tourism and Hospitality Studies (ICONMTHS) is published by Politeknik Pariwisata Makassar, Indonesia.
Arjuna Subject : Umum - Umum
Articles 85 Documents
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ANALYSING FACILITIES AND ACCESSIBILITY AND IMPACTS OF THE TOURIST’SATISFATION IN DOLLI BUNGAEJA, MAROS, INDONESIA Sitti Fatimah Julianty; Kurnia Yusniar Rahman
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 2 No. 1 (2025): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v2i1.843

Abstract

This study aims to analyze perceptions of facility adequacy and accessibility and their influence on visitor satisfaction levels at the Dolli Bungaeja tourist attraction in Maros Regency, South Sulawesi. The focus of the study includes evaluating facilities such as toilets, parking areas, prayer rooms, seating areas, and information boards, as well as accessibility, which includes road conditions, ease of directional signage, and the availability of public transportation and private vehicles. Data collection was conducted through questionnaires, in-depth interviews, and direct observation at the location. A mixed qualitative and quantitative approach was used to reveal visitor experiences and measure satisfaction objectively. The results of the study show that most visitors consider the existing facilities to be adequate with fairly good maintenance, especially in terms of cleanliness. However, there is a need to improve facilities by adding toilets and expanding the parking area to accommodate the increasing number of visitors. In terms of accessibility, the road conditions leading to the location still need to be improved to ensure a comfortable and safe journey. Some visitors also considered the directional signs and information boards at the location to be unclear, making it difficult for new visitors. Easy access to tourist sites has been shown to contribute positively to visitor satisfaction, which in turn increases the likelihood of visitors returning and recommending the destination to others. The study recommends improving road infrastructure, developing more comprehensive supporting facilities, and optimizing digital information and promotion. The involvement of the local community is very important in destination management to maintain cleanliness, preserve the environment, and improve services. In addition, the development of new tourist attractions such as ecotourism activities, enrichment of local culture, and improvement of supporting facilities such as gazebos and rest areas will add to the destination's appeal. Managers are also advised to improve training for staff so that they are able to provide excellent and responsive service to visitors' needs. Support from the local government and cooperation with relevant stakeholders are also key factors in implementing sustainable tourism development strategies. With these steps, Dolli Bungaeja is expected to not only become a competitive and comfortable destination but also be able to provide sustainable economic contributions and empower the community socially. This study provides a comprehensive overview of the factors that determine visitor satisfaction and relevant development strategies based on questionnaire data and interviews that have been thoroughly analyzed.
IMPLEMENTATION OF SAFETY AND SECURITY IN BUSINESS TOURISM TRANSPORTATION Michael Yuda Delo
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 2 No. 1 (2025): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v2i1.845

Abstract

This study examines safety and comfort in the tourism transportation business. The purpose of this paper is to describe safety and security in the tourism transportation business, including fleet conditions, driver behavior, and company management systems. This study also aims to formulate strategies to improve safety and security, thereby ensuring tourists feel more protected and enhancing their experience. The research method used is descriptive qualitative. Data were obtained through direct observation of tourism transportation services, interviews with management, drivers, and tourists, and the use of documents related to company operational standards and government regulations. Furthermore, a SWOT analysis was used to identify strengths, weaknesses, opportunities, and threats. The results show how safety and security are portrayed in the tourism transportation business. Safety and security issues indicate that most tourism transportation companies have made efforts to maintain safety and security, but various shortcomings remain. Identified obstacles include inconsistent fleet maintenance, uneven driver skills, and limited systems for monitoring the safety of goods and passengers. Tourists also expressed anxiety, especially during long-distance or nighttime trips. Strategies to improve safety and security are proposed. The analysis resulted in several strategic proposals, including improving regular driver training, using assistive technology such as GPS and CCTV, developing stricter and more consistent operational standards, strengthening cooperation with police and tourism agencies, and implementing safety education campaigns for tourists.
ANALYSIS OF TOURIST PERCEPTIONS OF FACILITIES AND ACCESSIBILITY OF BOSOWA BEACH Andi Agis Alifa Batari; Ilham Junaid
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 2 No. 1 (2025): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v2i1.846

Abstract

This study aims to identify the current conditions of activities and accessibility to support tourism at Bosowa Beach and analyze visitor perceptions of accessibility and facilities at Bosowa Beach. It is hoped that this research will contribute to sustainable tourism at Bosowa Beach.To ensure tourists feel comfortable and at ease during their visit, good facilities and accessibility are crucial. Good facilities are crucial for keeping visitors satisfied and wanting to return. Bosowa Beach boasts beautiful natural scenery and numerous engaging recreational activities, but research has found that supporting facilities such as public restrooms, seating, and parking areas are still lacking. Furthermore, poor roads and a lack of public transportation limit access to the beach. Bosowa Beach still faces challenges such as inadequate supporting facilities and limited road access.The research approach uses a qualitative descriptive method with the aim of describing tourists' perceptions comprehensively. Data collection techniques in this study used observation, interviews, questionnaires, and documentation studies. Observations were conducted directly in the beach area to identify the condition of facilities and accessibility. The questionnaire was structured using a Likert scale with five assessment categories, ranging from very good to very bad. The results of this study indicate that tourist perceptions of facilities and accessibility still need to be improved to support the sustainable development of Bosowa Beach tourism. This research provides strategic recommendations for managers and local governments on how to improve facilities and increase accessibility to enhance tourist satisfaction, destination attractiveness, and local economic contribution. Strategic recommendations are aimed at destination managers and local governments to improve road infrastructure, public facilities, and accessibility of tourist information. These improvements are expected to increase Bosowa Beach's popularity as a disability-friendly destination, increase tourist arrivals, and boost the local economy. This research provides important insights that will serve as a basis for developing policies related to sustainable tourism at Bosowa Beach.
DEVELOPING INCLUSIVE TOURISM: IMPLEMENTATION OF TOURISM PRINCIPLES AT BIRA BEACH, SOUTH SULAWESI Andi Fatimah Maoudy A. Bakty; Darwis; Mia Rahayu; Nur Farah Fajriaty Muchlis
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 2 No. 1 (2025): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v2i1.847

Abstract

This study explores the implementation of inclusive tourism at Bira Beach, Bulukumba Regency, South Sulawesi, focusing on accessibility and local community empowerment as key components of sustainable coastal tourism. Although Bira Beach possesses exceptional natural potential, several challenges remain—particularly limited accessibility for people with disabilities and insufficient community involvement in destination management. Using a qualitative evaluative approach, this research applies the Universal Design Principles framework combined with community empowerment theory to assess the effectiveness of inclusive tourism development programs. Data were obtained through interviews, participatory observation, and documentation involving local residents, tourism stakeholders, and government representatives. The findings indicate that accessibility facilities, such as ramps, special toilets, and digital information systems, are still inadequate, resulting in unequal opportunities for all visitors. In addition, local communities are mostly involved in small-scale tourism activities and have limited participation in strategic decision-making processes. This condition constrains the realization of sustainable and inclusive tourism benefits. The study recommends improving physical and digital accessibility, enhancing training and capacity-building programs for local residents, and strengthening collaboration between government, private sectors, and non-governmental organizations. The integration of inclusive design and community empowerment can support Bira Beach’s transformation into an accessible and sustainable marine tourism destination that benefits all stakeholders.
SUSTAINABLE TOURISM STRATEGIES THROUGH MAPPING DISASTER-PRONE TOURISM AREAS IN SITUBONDO REGENCY, INDONESIA Rois Dinan; Muhammad Yahya; Asya Karima; Mardia Husdir; Nurul Rahma
Proceedings International Conference on Marine Tourism and Hospitality Studies Vol. 2 No. 1 (2025): Proceedings International Conference on Marine Tourism and Hospitality Studies
Publisher : Politeknik Pariwisata Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/iconmths.v2i1.849

Abstract

Tourism development in disaster-prone areas presents both opportunities and risks that demand careful spatial planning and sustainable management. Situbondo Regency, located in East Java, Indonesia, offers diverse natural attractions ranging from coastal landscapes and mountain ecosystems to conservation areas. However, the regency’s geographical characteristics also expose many of its tourism destinations to hazards such as floods, landslides, earthquakes, volcanic activity, and coastal abrasion. This study aims to map tourism areas identified in the Regional Spatial Plan (RTRW) of Situbondo and examine their overlap with disaster-prone zones as a foundation for developin2g strategies toward sustainable tourism. A spatial analysis approach was employed by overlaying designated tourism zones with hazard-prone maps derived from official planning documents and secondary data. The results indicate that several key tourism sites, particularly those situated along coastal corridors and volcanic slopes, fall within medium to high disaster risk areas. These findings underscore the urgency of integrating disaster risk reduction measures into tourism development and policy implementation. The study suggests that sustainable strategies should emphasize infrastructure resilience, the incorporation of disaster-sensitive design principles, and the reinforcement of local community capacity in preparedness and response. In addition, diversification of tourism products that reduce environmental vulnerability, improved early warning systems, and stronger risk communication with stakeholders are essential for minimizing potential losses. Aligning spatial planning instruments with sustainable tourism frameworks is also crucial to ensure long-term destination resilience. This research highlights the importance of disaster-aware tourism planning in Situbondo Regency. By integrating spatial planning, disaster risk management, and sustainability principles, Situbondo can strengthen the safety of its destinations, maintain ecological integrity, and enhance the resilience of its tourism sector in the face of natural hazards.

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