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Publika
Published by Universitas Negeri Surabaya
ISSN : -     EISSN : 2354600X     DOI : https://doi.org/10.26740/publika.v9n2
Core Subject : Social,
Social Sciences
PUBLIKA is available for free (open access) to all readers. The articles in PUBLIKA include developments and researches in Public Policy, Public Management, and Local Administration (theoretical studies, experiments, and its applications).
Arjuna Subject : Ilmu Sosial - Administrasi Publik
Articles 1,286 Documents
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INOVASI PELAYANAN E-KTP OLEH DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL (Studi Kasus Mall Pelayanan Publik Kabupaten Bangkalan) Siska Amelia Fitri; Galih Wahyu Pradana
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p835-850

Abstract

Pelayanan di dinas kependudukan dan pencatatan sipil Kabupaten Bangkalan tergolong kurang efekif dan kurang efisien sehingga sering di keluhkan masyarakat (Asy’ari, 2019). Inovasi pelayanan E-KTP yang dilaksakan di mall pelayanan publik di Kabupaten Bangkalan merupakan hal baru dilaunching pada hari kamis 03 september 2020 yang tujuannya memperbaiki pelayanan agar lebih efektif dan efisien, dengan prinsip pelayanan yang cepat, tepat dan transparan. Tujuan peneliti ingin mendeskripsikan inovasi pelayanan E-KTP oleh Dinas Kependudukan dan Pencatatan Sipil studi kasus mall pelayanan publik Kabupaten Bangkalan. Metode penelitian Menggunakan penelitian deskriptif dengan pendekatan kualitatif. Fokus penelitian inovasi pelayanan E-KTP oleh Dinas Kependudukan dan Pencatatan Sipil studi kasus mall pelyanan publik Pemerintah Kabupaten Bangkalan menggunakan teori inovasi menurut Bugge (2018) terdapat enam indikator meliputi tata kelola inovasi, sumber ide ide untuk inovasi, budaya inovasi, kemampuan dan alat-alat, tujuan hasil biaya dan hambatan, mengumpulkan data inovasi untuk inovasi tunggal menggunakan teknik purposive. Sedangkan analisis data menggunakan model interaktif menurut miles dan huberman Sugiyono (2013) yang terdiri dari pengumpulan data, reduksi data, penyajian data dan penarikan kesimpulan / verifikasi. Berdasarkan hasil penelitian menunjukkan adanya perubahan pelayanan yang lebih efektif dan efisien dari segi penyelesaian dengan konsep one day one service dan fasilitas yang memadai. Kata kunci: Inovasi Pelayanan Publik, Mall Pelayanan Publik, E-KTP, E-Goverment. Services at the population and civil registration office of Bangkalan Regency are classified as less effective and less efficient so that people often complain (Asy’ari, 2019). The innovation of the E-KTP service which was carried out at the public service mall in Bangkalan Regency was a new thing launched on Thursday, September 3, 2020, which aims to improve services to be more effective and efficient, with the principle of fast, precise and transparent service. The aim of the researcher is to describe the innovation of the E-KTP service by the Department of Population and Civil Registration, a case study of a public service mall in Bangkalan Regency. The method used in this research is descriptive research with a qualitative approach. The focus of the research is to analyze and describe the innovation of E-KTP services by the Department of Population and Civil Registration. A case study of the public service mall of the Bangkalan Regency Government using innovation theory according to Bugge (2018), there are six indicators including governance of innovation, sources of ideas for innovation, culture of innovation, capabilities and tools, objectives cost and constraint results, collects innovation data for a single innovation using purposive sampling. Meanwhile, data analysis uses an interactive model according to Miles and Huberman (in Sugiyono 2015: 247) which consists of data collection, data reduction, data presentation and conclusion drawing/verification. Based on the results of the study, it shows that there is a change in services that are more effective and efficient in terms of completion with the concept of one day one service and adequate facilities. Keywords: Public Service Innovation, Public Service Mall, E-KTP, E-Goverment.
PENERAPAN ELECTRONIC GOVERNMENT MELALUI APLIKASI GIRI TIRTA CEPAT, EMPATI, RAMAH DAN INOVATIF (GITA CERIA) OLEH PERUSAHAAN UMUM DAERAH GIRI TIRTA KABUPATEN GRESIK Khoiru Ummah; Trenda Aktiva Oktariyanda
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p851-866

Abstract

Kebutuhan akan air bersih masih menjadi tantangan sendiri setiap harinya bagi masyarakat. Hal tersebut dapat terjadi dikarenakan masih banyak masyarakat yang mengalami kekurangan air bersih. Masih banyaknya masyarakat yang mengalami kekurangan air bersih merupakan salah satu permasalahan tersendiri bagi pemerintah. Perusahaan Umum Daerah (Perumda) merupakan perusahaan daerah mempunyai tanggungjawab untuk mengembangkan serta mengelola sistem penyediaan air bersih di masyarakat. Aplikasi Gita ceria merupakan merupakan pelayanan berbasis digital yang didalamnya terdapat berbagai bentuk pelayanan seperti tagihan, pasang baru, pengaduan, pengecekan meter mendiri dan berita seputar Perumda kabupaten gresik. Tujuan penelitian ini yaitu untuk mengetahui penerapan aplikasi Gita Ceria oleh Perumda Giri Tirta Kabupaten Gresik. Jenis penelitain yang digunakan adalah penelitian kualitatif dengan menggunakan pendekatan deskriptif. Teori yang digunakan dalam penelitian ini adalah teori kajian dan riset dari Harvard JKF School of Government (Indrajit, 2016) ada tiga elemen sukses penentu penerapan electronic government yang harus diperhatikan meliputi : support, capacity dan value. Hasil dan pembahasan berdasarkan terori tersebut aplikasi Gita Ceria mampu memberikan pelayanan yang mudah bagi masyrakat gresik. Akan tetapi, pada elemen support terdapat kendala seperti masih kurangnya sosialisasi yang dilakukan Perumda terkait apliaksi Gita Ceria. Pada elemen capacity telah dilaksanakan dengan baik, tercermin dari telah terpenuhinya sumberdaya manusia, finansial serta infrastruktur yang menunjang penerapan apliaksi Gita Ceria. Sedangkan untuk elemen value masih ditemukan kendala terkait dengan kecepatan respon terhadap permasalahan pengaduan. Saran untuk penelitian ini yaitu perlunya keberlanjutan sosialisasi dan responsibilitas terhadap pengaduan. Kata Kunci: Pelayanan Publik, Electonic Government, Aplikasi Gita Ceria The need for clean water is still a challenge for the community every day. This can happen because there are still many people who experience a lack of clean water. There are still many people who experience a lack of clean water is a separate problem for the government. Regional Public Company (Perumda) is a regional company that has the responsibility to develop and manage clean water supply systems in the community. The Gita Ceria application is a digital-based service in which there are various forms of services such as bills, new installations, complaints, checking meter stands and news about Perumda Gresik Regency. The purpose of this study was to determine the application of the Gita Ceria application by Perumda Giri Tirta, Gresik Regency. The type of research used is qualitative research using a descriptive approach. The theory used in this study is a theory of study and research from the Harvard JKF School of Government (Indrajit, 2016). The results and discussions based on this theory, the Gita Ceria application, are able to provide easy services for the Gresik community. However, in the support element there are obstacles such as the lack of socialization carried out by Perumda regarding the Gita Ceria application. The capacity element has been implemented well, as reflected in the fulfillment of human, financial and infrastructure resources that support the application of the Gita Ceria application. As for the value element, there are still obstacles related to the speed of response to complaint problems. Suggestions for this research are the need for continued socialization and responsibility for complaints. Keywords: Public Service, Electronic Government, Application Gita Ceria
IMPLEMENTASI KEBIJAKAN PUSAT INKUBASI BISNIS DI UNIVERSITAS NEGERI SURABAYA Nuzzila Rizki Fidarina; Suci Megawati
Publika Vol 10 No 4 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n4.p1283-1292

Abstract

Komersialisasi hasil riset merupakan upaya yang dilakukan oleh pemilik riset (dosen/mahasiswa) untuk dapat memperdagangkan hasil risetnya kepada masyarakat luas dengan tujuan untuk mengimplementasikan kegunaan praktis hasil-hasil riset tersebut sekaligus meraup keuntungan secara finansial. Produk hasil riset atau penelitian yang dilakukan oleh peneliti di lingkungan universitas mengalami beberapa hambatan dalam proses komersialisasinya yang muncul baik secara internal (kesiapan produk) maupun eksternal (penerimaan masyarakat luas). Persoalan tersebut menjadi landasan bagi universitas untuk mendirikan inkubator untuk mengelola (menginkubasi) hasil riset mengarah ke komersialisasi. Universitas Negeri Surabaya mengambil kebijakan untuk menindaklanjuti komersialisasi hasil riset secara nyata dengan dibentuknya Pusat Inkubasi Bisnis yang merupakan langkah awal yang strategis untuk membuka gerbang komersialisasi hasil riset. Jenis penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif dengan pendekatan kualitatif. Penelitian ini dianalisis menggunakan teori implementasi kebijakan publik Soren C. Winter yang disebut Model Implementasi Integratif yang terdiri atas tiga variabel yakni perilaku hubungan antarorganisasi, perilaku implementor/birokrasi level bawah, dan perilaku kelompok sasaran. Teknik pengumpulan data dilakukan melalui untuk mendapatkan data dan informasi yaitu melalui wawancara, observasi, dan pengumpulan dokumen-dokumen terkait. Sedangkan teknik analisis datanya menggunakan model Miles dan Huberman yang terdiri dari pengumpulan data, reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa implementasi Kebijakan Pusat Inkubasi Bisnis di Universitas Negeri Surabaya sudah bagus, hal ini dilihat dari indikator perilaku hubungan antarorganisasi yang menunjukkan terwujudnya kolaborasi antarorganisasi, indikator perilaku implementor/birokrasi level bawah PIBT Unesa dipengaruhi dengan kemampuan pengambilan keputusan penting saat adanya pengaruh yang lebih dominan diluar kewenangan formal (deskreasi) dilakukan sebagai wujud memprioritaskan kepentingan/keperluan utama saat itu, dan perilaku kelompok sasaran respon positif yang kemudian mempengaruhi perilaku implementor maupun perbaikan atau peningkatan program kerja PIBT Unesa. Kata Kunci: implementasi kebijakan, inkubasi bisnis, produk inovasi, hasil riset. Commercialization of research results is an effort made by research owners (lecturers/students) to be able to trade their research results to the wider community to implement the practical use of the research results while at the same time reaping financial benefits. Products resulting from research conducted by researchers in the university environment experience several obstacles in the commercialization process that arise both internally (product readiness) and externally (acceptance of the wider community). These problems became the basis for universities to establish incubators to manage (incubate) research results leading to commercialization. The State University of Surabaya has taken a policy to follow up on the commercialization of research results in real terms with the establishment of a Business Incubation Center which is a strategic first step to open the gates for commercialization of research results. The type of research is descriptive with a qualitative approach. This study was analyzed using Soren C. Winter's theory of public policy implementation which is called the Integrative Implementation Model which included three variables, namely the behavior of inter-organizational relations, the behavior of the implementor/low-level bureaucracy, and the behavior of the target group. Data collection techniques are used to obtain data and information through interviews, observations, and the collection of related documents. While the data analysis technique uses the model of Miles and Huberman in that is data collection, data reduction, data presentation, and concluding. The results showed that the implementation of the Business Incubation Center Policy at the State University of Surabaya have been going well, this was seen from the behavioral indicators of inter-organizational relations which showed the realization of inter-organizational collaboration. dominant outside of formal authority (discretion) is carried out as a form of prioritizing the main interests/needs at that time, and the behavior of the target group is a positive response which then affects the behavior of the implementor as well as the improvement or improvement of the Unesa PIBT work program. Keywords: policy implementation, business incubation, product innovation, research results.
PEMBERDAYAAN MASYARAKAT BERBASIS POTENSI LOKAL MELALUI PROGRAM DESA WISATA GENILANGIT (STUDI DI DESA WISATA GENILANGIT KECAMATAN PONCOL KABUPATEN MAGETAN) Muhammad Bagus Setiadi; Galih Wahyu Pradana
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n4.p881-894

Abstract

Pemberdayaan adalah suatu cara penguatan sosial untuk membangkitkan kesadaran masyarakat dan meningkatkan potensi yang mereka miliki, guna membangun sikap berdasarkan keinginan mereka melalui strategi dan pendekatan tertentu yang dapat menjamin keberhasilannya. Upaya-upaya pengentasan kemiskinan mulai digalakkan oleh berbagai sektor, mulai dari sektor pemerintahan dengan program-program unggulannya hingga Lembaga Swadaya Masyarakat melalui usaha yang dilakukan. Tujuannya adalah mengurangi angka kemiskinan dan mensejahterakan masyarakat. Pada mulanya Desa Wisata Genilangit merupakan lahan perhutani yang tidak terurus dan hanya dimanfaatkan sebagai bumi perkemahan dan hutan pinus. Dalam proses pembentukannya desa wisata ini mengalami berbagai permasalahan, salah satunya adalah perubahan nama Taman Wisata Bedengan menjadi Taman Wisata Genilangit. Sasaran pembangunan di Desa Wisata Genilangit meliputi perbaikan dan peningkatan taraf hidup masyarakat desa, pengerahan partisipasi masyarakat dalam membangun desa, serta menumbuhkan kemampuan untuk berkembang secara mandiri. Keikutsertaan masyarakat membantu dalam pembangunan yang dilaksanakan dan direncanakan oleh pihak luar desa (outsider stakeholder) atau keterlibatan dalam mensukseskan program pembangunan yang ada di desanya, tetapi lebih dari sekedar itu pihak karang taruna harus ikut campur bekerja dengan totalitas dalam menyelenggarakan kegiatan desa wisata ini, dan harus sesuai dengan manajemen yang direncanakan dalam konsep awal. Dalam keikutsertaan yang paling penting adalah bagaimana pembangunan desa itu berjalan atas inisiatif dan prakarsa dari warga desa setempat sehingga dalam pelaksanaannya, dapat memanfaatkan kekuatan sumber daya dan pengetahuan yang dimiliki desa. Teknik pengumpulan data dengan wawancara secara mendalam dan memilih narasumber penelitian yaitu masyarakat Desa Genilangit. Hasil penelitian diketahui pemberdayaan masyarakat dalam mendukung pengembangan Desa Genilangit sebagai desa wisata dilakukan untuk dapat menggembangkan potensi dan memberdayakan masyarakat agar dapat berkembang potensi yang dimilikinya. Kata Kunci : Pemberdayaan Masyarakat, Sumber Daya Manusia dan Desa Wisata Empowerment is a way of social strengthening to raise public awareness and increase their potential, in order to build attitudes based on their wishes through certain strategies and approaches that can guarantee their success. Poverty alleviation efforts have been initiated by various sectors, ranging from the government sector with its superior programs to Non-Governmental Organizations through their efforts. The goal is to reduce poverty and improve the welfare of the community. At first the Genilangit Tourism Village was a neglected forestry land and was only used as a campground and pine forest. In the process of its formation, this tourist village experienced various problems, one of which was the change in the name of the Bedengan Tourism Park to the Genilangit Tourism Park. The development targets in the Genilangit Tourism Village include improving and improving the living standards of rural communities, mobilizing community participation in developing villages, and growing the ability to develop independently. Community participation assists in development that is carried out and planned by outsiders (outsider stakeholders) or involvement in the success of existing development programs in their village, but more than that the youth organization must intervene to work with totality in organizing this tourist village activity, and must be in accordance with the management planned in the initial concept. In participation, the most important thing is how village development runs on the initiative and initiative of local villagers so that in its implementation, it can take advantage of the power of resources and knowledge possessed by the village. Data collection techniques with in-depth interviews and selecting research sources, namely the people of Genilangit Village. The results of the study revealed that community empowerment in supporting the development of Genilangit Village as a tourist village was carried out to be able to develop the potential and empower the community so that they could develop their potential. Keywords: Community Empowerment , Human Resources and Tourism Village
EVALUASI PROGRAM KAMPUNG TANGGUH WANI JOGO SUROBOYO DI KELURAHAN PRADAH KALIKENDAL KECAMATAN DUKUH PAKIS KOTA SURABAYA Christina Yovanka; Indah Prabawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p867-880

Abstract

Surabaya City Government through Surabaya Mayor Regulation Number 28 of 2020 concerning Guidelines for the New Normal Order in the Corona Virus Disease 2019 (Covid-19) Pandemic Conditions in the City of Surabaya chapter 32 implementing the Resilient Village Dare To Guard Surabaya Program as an effort to prevent the spread of Covid-19. This program is a step to prevent the spread of Covid-19 within the RW/RT. This research was conducted in Pradah Kalikendal Village, Surabaya City, which is one of the areas with the highest number of positive numbers in the Dukuh Pakis District. The purpose of this study was to describe the evaluation of the Resilient Village Dare To Guard Surabaya Program in Pradah Kalikendal Village, Surabaya City. This type of research is a descriptive study with a qualitative approach using Dunn's evaluation criteria, namely effectiveness, efficiency, adequacy, alignment, and responsiveness with data collection techniques, namely in-depth interviews, participant observation, documentation, and data triangulation. The technique used to analyze the data uses an interactive model consisting of data collection, data condensation, data presentation and ends with concluding. The results of the study indicate that this program has been running following the applicable guidelines. However, there are obstacles in implementing the program, namely the lack of consistency of the RW task force in implementing the program even though it is well structured in the organizational structure and slack supervision which causes a lack of public awareness in implementing health protocols. Suggestions for implementing this program are that so that the program can run consistently, the task force coordinates and directs the task force in each RW to always carry out monitoring and socialization to residents so that they continue to apply health protocols, and continue to carry out comprehensive programs in each RW so that every community/community target groups feel the same benefits Keywords: Covid-19, Evaluation, Resilient Village Dare To Guard Surabaya Program.
EFEKTIVITAS PENGAWASAN LALU LINTAS MELALUI SURABAYA INTELLIGENT TRANSPORT SYSTEM (SITS) DI KOTA SURABAYA Delia Fahriana Sahira; Suci Megawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p895-908

Abstract

The use of technology in government or E-Government has been applied to support the service process to the community. Surabaya is a city that has pioneered the implementation of e-government since 2002. With the issuance of Surabaya Mayor Regulation Number 5 of 2013 concerning Guidelines for the Utilization of Information and Communication Technology In the Implementation of Local Government, the Surabaya City Transportation Service creates a system that aims to improve security, reduce congestion, monitor traffic by creating Surabaya Intelligent Transport System (SITS). The purpose of this study is to describe the effectiveness of traffic control through the Surabaya Intelligent Transport System (SITS) in Surabaya. This study is a descriptive qualitative approach that focuses on explaining whether the program has been effective in accordance with the objectives that have been set. The theory used in this research is the theory of effectiveness according to Gibson which has 5 (five) indicators, namely production, efficiency, satisfaction, adaptability and development. The data collection techniques used are through interviews, observation and documentation, while the data analysis techniques use an interactive model according to Miles and Huberman, namely data collection, data reduction, data presentation and drawing conclusions. The results of this study indicate that the implementation of SITS on the production indicators is quite optimal, the efficiency indicators of SITS are quite efficient in breaking down congestion, the satisfaction indicators of SITS are sufficient to meet the satisfaction criteria, the adaptation indicators are quite good but there is still a lack of socialization, the development indicators are quite good and helped by the existence of application. So the researchers suggest to focus on socializing and improving application performance. Keywords: Effectiveness, supervision, traffic jam, SITS Surabaya City
INOVASI PELAYANAN “SI JARAN IJO” (JEMPUT BOLA RENTAN ADMINDUK ISO JUJUK OMAH) DI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BLITAR Niza Rika Dwi Inka Sari; Meirinawati Meirinawati
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p909-922

Abstract

The service innovation of Si Jaran Ijo (Pick Ball Vulnerable Adminduk Iso Jujuk Omah) is an innovation created by the Department of Population and Civil Registration (Dispendukcapil) of Blitar Regency to provide convenience for population administration services (Adminduk) especially the recording of Electronic Identity Cards (e-KTP). for people who are included in the category of vulnerable populations, such as neglected, remote, people with mental disorders (ODGJ), people with disabilities, and elderly people. Si Jaran Ijo's innovation is carried out with a ball pick-up system where the Dispendukcapil will immediately deploy a Si Jaran Ijo team to visit the applicant's homes according to the application from the village and sub-district. Si Jaran Ijo's innovation arises because of problems that occur in the field, namely there are still many people in Blitar Regency who do not yet have an e-KTP, one of which is due to the limitations that the community has in accessing population administration services at the Dispendukcapil. The purpose of this study is to describe the service innovation of Si Jaran Ijo in the Dispendukcapil Blitar Regency. The type of research used is descriptive research with a qualitative approach. The focus of his research is using public service innovations according to Bloch (2010), including Product, Process, Organizational, Communication. Data collection techniques through interviews, observation, and also documentation. Data analysis techniques are data collection, data reduction, data presentation, and drawing conclusions. The results of the research on service innovations of Si Jaran Ijo (Pick Ball Vulnerable Adminduk Iso Jujuk Omah), namely: 1) Product, the Dispendukcapil Blitar Regency has produced a product in the form of an e-KTP through the innovation of Si Jaran Ijo. 2) The process, the innovation service of Si Jaran Ijo is carried out with a ball pick-up system, meaning that Si Jaran Ijo officers will visit the applicant's homes to record the e-KTP. 3) The organization, in carrying out Si Jaran Ijo's innovation, the Dispendukcapil of Blitar Regency formed a team of four people to provide services placed in each TLA (Adminduk Service Place) and collaborate with RT, RW and Village to help the success of innovation . 4) Communication, to introduce Si Jaran Ijo's service innovation to the community, the Blitar Regency Dispendukcapil party conducts socialization before the innovation is launched using mass media and also social media. The researcher's suggestions are to add Si Jaran Ijo's operational vehicle in the form of a car so that during the rainy season the implementation of Si Jaran Ijo's innovation can still run smoothly, add officers to the Si Jaran Ijo team so that applicants do not wait too long to get services, and increase socialization related to innovation. Si Jaran Ijo services, one of which can be done by installing a banner.
PARTISIPASI MASYARAKAT DALAM PENGEMBANGAN COMMUNITY BASED TOURISM (STUDI KASUS DESA WISATA KETAPANRAME KABUPATEN MOJOKERTO JAWA TIMUR) Tamianingsih Tamianingsih; Deby Febriyan Eprilianto
Publika Vol 10 No 3 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n3.p1025-1040

Abstract

National development is an agenda that must be carried out to the village realm to distribute welfare. The application of village development using the concept of a tourism village requires the participation of the community, whose development can be done with Community-Based Tourism (CBT). One of the villages that applies the CBT concept is Ketapanrame Village, located in Trawas District, Mojokerto Regency, East Java. Researchers used descriptive research methods with a qualitative approach and also case studies. This study aims to describe the role of community participants who are members of community-based tourism in the management of the Ketapanrame Tourism Village. This research focuses on two community groups: KUB Taman Ghanjaran, and Pokdarwis Rakasiwi. Data collection techniques were carried out by interview, observation, and documentation. The results of this study are based on participation indicators according to Theresia in Hajar (2018), which consist of: (1) participation in decision making, KUB Taman Ghanjaran has the authority to regulate management and operations independently, while Pokdarwis Rakasiwi is limited to operations only; (2) participation in implementing activities in which the local society contributes business capital in the form of shares, and the communities contribute their energy to managing human resources, tourist attractions, and media promotions; (3) participation in monitoring and evaluation of development, the two community groups regularly hold evaluation meetings and report income to shareholders; and (4) participation in the utilization of development results which the people involved feeling that they get to benefit from getting jobs and dividends. Although community groups actively participate, there are still criticisms regarding parking services at Sumber Gempong Rice Fields Tourism. Therefore, it is necessary to provide assistance and training on hospitality for Pokdarwis Rakasiwi so that community groups can provide the best service in serving visitors. Of the three sub-villages, only Ketapanrame and Sukorame are used as tourist attractions and have management community groups. It is necessary to involve the Slepi community group to avoid social jealousy between sub-villages managing the Ketapanrame Tourism Village. Keywords: Community Participation, Community Based Tourism, Ketapanrame Tourism Village
INNOVATION OF THE INTEGRATED AND INTEGRATED INFORMATION SERVICE GATE (GAYATRI) AT DEPARTMENT OF HEALTH POPULATION CONTROL AND FAMILY PLANNING IN MOJOKERTO CITY Arya Pranata Wijaya; Trenda Aktiva Oktariyanda
Publika Vol 10 No 4 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n4.p1137-1150

Abstract

The Mojokerto City Health Population Control and Family Planning Department in 2019 created an innovative Integrated and Integrated Information Service Gate (Gayatri). Prior to Gayatri, health data reporting used excel reports and each field collected its own data, thus causing data discrepancies. Since the creation of Gayatri, health data has become centralized, collective and real time. Gayatri also presents a feature to make it easier for the people of Mojokerto City to get health services online. The study aims to explain Gayatri's innovation with a research focus using the theory of measuring e-government quality based on the user perspective according to Kozak which consists of six indicators namely ease of use, information content and display, reliability, community support, trust/security, and support in filling out forms. This study uses a qualitative descriptive method with data collection techniques in the form of observation, interviews and documentation. The results show that on the ease of use indicator, Gayatri has a simple and easy to use navigation. On the indicators of content and information display, Gayatri has a simple display and consists of features for the community and features for the Mojokerto City government. In terms of reliability, Gayatri can be accessed via a computer or smartphone, and is available in the form of an application that can be downloaded from the play store. On the indicator of community support, Gayatri provides a whatsapp-based online chat feature. On the indicators of trust/security, Gayatri uses an SSL system and a firewall, and applies encryption to incoming data, to access the database only using a local IP. On the indicators of support in filling out forms, Gayatri supports filling out forms in the online puskesmas registration feature and the community data collection feature. It is hoped that the socialization of Gayatri will be further improved and a blend of usage features will be added to make it easier for people to use it.
EVALUASI PROGRAM PAHLAWAN EKONOMI DALAM MENGATASI KEMISKINAN DI KOTA SURABAYA Dinda Novitasari Prijadi Putri; Indah Prabawati
Publika Vol 10 No 4 (2022)
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/publika.v10n4.p1065-1078

Abstract

In overcoming the problem of poverty, the Surabaya City Government launched the Economic Hero program. This program focuses on empowering poor women and housewives in the city of Surabaya, but in its current development there is a reduction in the number of members participating in training and mentoring. This study aims for the economic hero program as one of the Surabaya City Government in overcoming the problem of poverty. The research approach uses a qualitative, descriptive type of research. The subject of this research is the Head of Family Economic Empowerment Sector DP5A Family Welfare of Surabaya City and one of the UMKM members of the economic hero program. The research data sources consist of primary data and secondary data. The research focus uses Dunn's evaluation theory, namely effectiveness, efficiency, evaluation, equity, responsiveness, and accuracy. The data analysis technique of this research is interactive. The results of the study explain that the hero program has been effective and efficient because it has been in accordance with its objectives, namely reducing poverty in the city of Surabaya and the resources in the program have been managed properly. On the criteria, the economic victory program has not been said to be adequate due to obstacles, namely the reduction in program members due to changing conditions, lack of knowledge and understanding of members, and access to training that is still not optimal. In the equalization criteria, the targets in the economic hero program have been said to be right. This program has received a good response from the community as evidenced by the addition of program members every year. On. criteria of accuracy, this program can be said to be right because it provides benefits for members. The author suggests maximizing the facilities of program implementers, providing a place with wifi for training access, and maximizing exhibitions in each sub-district to introduce products to the public.

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