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Siber Nusantara of Economic and Finance Review (SNEFR)
ISSN : -     EISSN : 30891892     DOI : https://doi.org/10.38035/snefr
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The author is invited to submit a paper for Siber Nusantara of Economic and Finance Review (SNEFR). Topics related to this journal include but are not limited to: Accounting and financial reporting Audit Accounting management Taxation Corporate finance Personal finance Financial risk management Corporate risk management Business management Entrepreneurship Cost management Economic Education Public administration Development economics Corporate governance Accounting Project management
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Articles 56 Documents
Pengaruh Organizational Culture Terhadap Adaptasi Perubahan Teknologi di Balai Besar Tekstil Kota Bandung Puncak Maha Utama; Widwi Handari Adji
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i2.1176

Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh Organizational Culture terhadap Adaptasi Perubahan Teknologi pada pegawai Balai Besar Tekstil Kota Bandung tahun 2026. Pendekatan kuantitatif deskriptif verifikatif digunakan dengan teknik pengumpulan data kuesioner. Sampel sebanyak 58 responden ditentukan menggunakan rumus Slovin, dan data dianalisis menggunakan Regresi Linear Sederhana melalui SPSS 27. Hasil statistik deskriptif menunjukkan penerapan budaya organisasi relatif homogen dan kemampuan adaptasi teknologi tergolong cukup baik meskipun terdapat kesenjangan keterampilan digital. Hasil uji regresi mengungkapkan nilai signifikansi 0,483 (> 0,05) dan t hitung -0,706 (< 2,003). Hal ini membuktikan bahwa Organizational Culture tidak memiliki pengaruh yang signifikan terhadap Adaptasi Perubahan Teknologi. Kontribusi budaya organisasi hanya sebesar 0,9% (R Square 0,009), sedangkan 99,1% dipengaruhi oleh faktor eksternal seperti kesiapan infrastruktur IT dan kepemimpinan digital. Manajemen direkomendasikan melakukan intervensi perubahan untuk mereduksi resistensi psikologis pegawai.
The Effect of Career Development and Workload on Turnover Intention: The Mediating Role of Leader Empathy a Literature Review Ana Frehesti; Fitri Suherini; Yohannes Simamora; M. Havidz Aima
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i2.1182

Abstract

This systematic literature review investigates the complex structural relationships among career development, workload, leader empathy, and employee turnover intention. Utilizing thirteen selected scientific articles spanning diverse organizational contexts, the study examines how professional growth opportunities and job demands influence retention outcomes. Grounded in Social Exchange Theory, Organizational Support Theory, and the Job Demands–Resources Model, the analysis demonstrates that career development significantly reduces turnover intentions, whereas excessive workload acts as a primary catalyst for employee burnout and resignation. Furthermore, the findings establish that leader empathy serves as a crucial mediating mechanism and a vital psychological buffer, neutralizing workplace stress and amplifying the retention benefits of career initiatives. The study highlights that organizational success in retaining talent is profoundly contingent upon integrating formal human resource policies with humanistic, empathy-driven leadership. Methodological recommendations for future research include broadening sample scopes and employing advanced analytical techniques such as Partial Least Squares Structural Equation Modeling to validate these insights further.
The Mediating Role Employee Performance in the Effects of Work Design and Job Analysis on Work Motivation: A Literature Review Sherly Cecelia; Herri Ulka Nugraha; Vina Yuniarti; Zasvia Hendri; M. Havidz Aima
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i2.1189

Abstract

In the contemporary organizational landscape, employee motivation is a critical driver of competitive advantage and productivity. While traditional human resource management approaches often rely on financial incentives, this literature review emphasizes that sustainable motivation is deeply rooted in structural organizational factors, specifically work design and job analysis. This study systematically synthesizes scholarly literature from 2021 to 2026 to examine the mediating role of employee performance in the relationship between these structural factors and work motivation. Utilizing a qualitative content analysis of 15 selected academic articles, the review illustrates that adaptive work design characterized by autonomy, task variety, and feedback and precise job analysis providing role clarity significantly enhance employee performance. Furthermore, the findings reveal that employee performance acts as a partial mediator; successful performance experiences foster a sense of competence, professional recognition, and self-efficacy, which in turn strengthen intrinsic motivation. The study concludes that organizational interventions must prioritize structural improvements to achieve sustainable motivational outcomes. This framework provides a strategic roadmap for organizations to align work environments with psychological needs, ultimately driving long-term employee commitment and organizational success.
The Effect of Service Innovation on Customer Satisfaction at Balai Besar Tekstil Bandung Rahmad Ramayansyah; Widwi Handari Adji
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i2.1198

Abstract

Service innovation is increasingly important for public technical-service institutions because customers expect services that are fast, accessible, transparent, and easy to use. However, empirical evidence on digital service innovation in textile technical-service institutions remains limited. This study aims to analyze the effect of service innovation on customer satisfaction at Balai Besar Tekstil Bandung. A quantitative descriptive design was applied to 35 customers who used the institution's digital services during November 2025-January 2026. Saturated sampling was used, and data was collected through questionnaires and documentation. Data were analyzed using descriptive statistics, normality and heteroskedasticity tests, simple linear regression, correlation and determination coefficients, and a partial t-test with SPSS 27. The results show that service innovation achieved 78% and customer satisfaction 79%, both in the good category. Service innovation had a positive and significant effect on customer satisfaction, with a regression coefficient of 1.026, t = 55.191, p < 0.001, and R² = 0.989. The study's novelty lies in demonstrating the strong role of digital service innovation in customer satisfaction within a textile technical-service institution.
Determinants of the Chances of Generation Z Workers to Obtain a Safe and Healthy Working Environment in Indonesia Dhea Putri Haliza; Lestari Agusalim
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

A safe and healthy work environment is an essential factor in supporting the well-being and productivity of Generation Z workers in Indonesia amid increasingly complex labor market dynamics. This study aims to analyze the economic and sociodemographic factors influencing the likelihood of Generation Z workers obtaining a safe and healthy work environment. The study employed logistic regression and marginal effects analysis using data from the August 2024 National Labor Force Survey. The results indicate that longer working hours and formal employment status have a significant negative effect on the likelihood of obtaining a safe and healthy work environment, while workers in the service sector are more likely to work in such environments than those in other sectors. In addition, male workers are less likely than female workers to obtain a safe and healthy work environment. Gender-based analysis further reveals that the effects of working hours, education, and area of residence are more pronounced among male workers. These findings suggest that economic and sociodemographic factors play an important role in determining Generation Z workers’ access to safe and healthy work environments. Therefore, strengthening occupational safety and health policies is necessary to enhance protection for young workers.
The Effect of Logistics Distribution Performance on Customer Satisfaction at the 3PL Company PT.X in Padang, West Sumatra Bening Sahara; Erna Mulyati
Siber Nusantara of Economic and Finance Review Vol. 2 No. 2 (2026): Siber Nusantara of Economic and Finance Review (April - September 2026)
Publisher : Siber Nusantara Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/snefr.v2i2.1123

Abstract

This study aims to analyze the effect of logistics distribution performance on customer satisfaction at third-party logistics (3PL) companies in Padang, West Sumatra. Operational issues such as delivery delays, discrepancies in the quantity of goods, damaged goods, and tracking system problems can lower customer satisfaction levels. The empirical gap in this study is that previous research has shown mixed results regarding the impact of delivery delays, discrepancies in goods, damaged goods, and tracking systems on customer satisfaction. This study aims to analyze and validate the hypotheses of previous research regarding whether delivery delays, discrepancies in goods, damaged goods, and tracking systems have a significant impact on customer satisfaction. This study employs a quantitative approach using Partial Least Squares-Structural Equation Modeling (PLS-SEM) via the SmartPLS software. Data were collected from 50 distributor customers using a five-point Likert scale questionnaire with a saturation sampling technique. The results indicate that the variables “product damage” and “delivery delays” have p-values < 0.05 and T-statistics > 1.96, indicating a significant effect on customer satisfaction. Meanwhile, the variables of product nonconformity and the tracking system, with p-values of 0.393 and T-statistics of 0.854, did not have a significant effect on customer satisfaction. The tracking system variable had a p-value of 0.798 and a T-statistic of 0.256, indicating that it did not have a significant effect on customer satisfaction.