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Published by Sekolah Tinggi Pariwisata Mataram
ISSN : 20884834     EISSN : 26855534     DOI : 10.47492
Core Subject :
Jurnal Ilmiah Hospitality (JIH) is an open-access, peer-reviewed academic journal published by Sekolah Tinggi Pariwisata Mataram (STP Mataram), Indonesia. The journal provides a scholarly platform for researchers, academics, practitioners, and students to disseminate original research and scholarly studies related to tourism, hospitality, hotel management, destination development, tourism business, and related interdisciplinary fields. Jurnal Ilmiah Hospitality is committed to advancing knowledge and encouraging evidence-based discussion on contemporary issues in tourism and hospitality, particularly those relevant to the development of tourism in Indonesia and Southeast Asia. The journal welcomes empirical research, conceptual studies, case studies, applied research, and interdisciplinary perspectives that contribute to the advancement of tourism and hospitality scholarship and practice. The journal particularly encourages manuscripts addressing emerging issues such as sustainable tourism, community-based tourism, destination management, tourism marketing, tourist behavior, hospitality management, hotel operations, culinary tourism, tourism innovation, digital tourism, tourism economics, tourism policy, cultural and heritage tourism, halal tourism, wellness tourism, and tourism development. JIH promotes rigorous academic standards through a peer-review process and editorial evaluation. Submitted manuscripts are evaluated based on their originality, academic relevance, methodological rigor, clarity of presentation, and contribution to the development of tourism and hospitality knowledge. The journal is published twice a year, in June and December, and provides immediate open access to its published articles
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Articles 548 Documents
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ANALISIS MANAJEMEN RISIKO PADA INVESTASI TRADING EMAS PADA PT BESTPROFIT FUTURES CABANG PACIFIC PLACE JAKARTA) Wahyuddin Latunreng; Titi Widia Astuti Ningsih; Antoni Ludfi Arifin
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2964

Abstract

Penelitian ini bertujuan untuk menganalisis manajemen risiko pada investasi trading emas pada PT Bestprofit Futures Cabang Pacific Place Jakarta. Penelitian ini menggunakan wawancara, metode observasi, dan prosedur dokumentasi sebagai metode penelitiannya. Mengenai metode analisis, analisis deskriptif digunakan untuk mendefisinikan prosedur, risiko serta manajemen risiko pada trading emas. Hasil penelitian menunjukkan bahwa prosedur trading emas di PT Bestprofit Futures Pacific Place melibatkan tahapan mulai dari diskusi tujuan dengan wakil pialang berlisensi hingga penandatanganan dokumen hukum. Risiko yang terkait dengan trading emas termasuk risiko keamanan data, fluktuasi nilai, dan faktor eksternal. Manajemen risiko dilakukan melalui strategi seperti cut loss, switching, dan averaging, yang bertujuan untuk mengurangi risiko dan mengoptimalkan peluang keuntungan, dengan pemahaman mendalam tentang risiko yang ada dan penerapan strategi yang sesuai sebagai kunci kesuksesan dalam aktivitas trading emas.
PENGARUH PERSEPSI HARGA, PERSEPSI KEMUDAHAN, KEPERCAYAAN, DAN PERSEPSI RISIKO TERHADAP KEPUTUSAN PEMBELIAN MELALUI ONLINE SHOP DI JABODETABEK (STUDI KASUS PADA MARKETPLACE SHOPEE) Dimas Adewijaya; Tony Sitinjak
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2965

Abstract

Online purchasing decisions are the pre-purchase stage which is part of consumer behavior that includes how an individual, group and organization chooses to finally buy goods, services, ideas and experiences online to satisfy their needs. Along the way, they need to recognize a need, the best way to meet it and evaluate the options available to a final decision about what, when, where, how much to buy, and how to pay for the purchase. Sample of this study is 170 respondents who live in the Jabodetabek and have shopped at least once using the Shopee application. The data analysis technique used is descriptive analysis, validity test, reliability test, classic assumption test, F test, t test, and coefficient of determination test. Data were obtained using a survey method through online questionnaires for all respondents. The results of this study conclude that Perceived Price, Perceived Ease Of Use, and Trust have a positive and significant influence on Purchase Decisions Through Online Shop Shopee. Meanwhile, Perceived Risk has a negative and significant influence on Purchase Decisions Through Online Shop Shopee
PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK DAN HARGA TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN SEBAGAI VARIABEL INTERVENING (STUDI KASUS SHUKAKU ALL YOU CAN EAT SUMMARECON BEKASI) Nadya Ika Yandini; Freddy Rangkuti
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2966

Abstract

Telah dilakukan penelitian tentang pengaruh kualitas pelayanan, kualitas prpoduk dan harga terhadap loyalitas pelanggan dengan kepuasan pelanggan sebagao variabel intervening dalam studi kasus shukaku all you can eat cabang summarecon bekasi. Penelitian ini bertujuan untuk mengetahui pengaruh dari kualitas produk, kualitas pelayanan dan harga terhadap kepuasan pelanggan, untuk mengetahui pengaruh dari kualitas produk, kualitas pelayanan dan harga terhadap loyalitas pelanggan, mengetahui pengaruh kepuasan pelanggan terhadap loyalitas pelanggan, dan untuk mengatahui apakah kepuasan pelanggan mampu memediasi hubungan antara kualitas pelayanan, kualitas produk dan harga terhadap loyalitas pelanggan. Desain penelitian yang digunakan dalam penelitian ini adalah deskriptif dan kausal yang mana akan mendeskripsikan karakteristik suatu hal dan kemudian mencari hubungan dari suatu sebab dan akibat dari hal tersebut. penelitian ini dianalisis dengan menggunakan PLS (Partial Least Square) dan software yang digunakan adalah Smart-PLS dimana analisis ini merupakan salah satu analisis multivariat generasi kedua dengan menggunakan pemodelan SEM. Teknik pengambilan sampel yang digunakan adalah non-probability sampling dengan menggunakan bantuan kuisioner untuk mengukur. Responden yang digunakan dalam penelitian ini sebanyak 330 responden dan telah berkunjung minimal 2 kali dalam setahun ke shukaku all you can eat summarecon bekasi dalam tahun 2023. Hasil dari penelitian ini kualitas pelayanan, kualitas produk dan harga berpengaruh positif dan signifikan terhadap kepuasan pelanggan; kualitas pelayanan, kualitas produk dan harga berpengaruh positif dan signifikan terhadap loyalitas pelanggan; serta kepuasan pelanggan berpengaruh positif dan signifikan terhadap loyalitas pelanggan. Dengan kata lain adalah semua variabel berpengaruh positif dan signifikan terhadap indikatornya; kepuasan pelanggan mampu memediasi hubungan antara kualitas pelayanan, kualitas produk dan harga terhadap loyalitas pelanggan.
PERAN POS BANTUAN HUKUM ADVOKAT INDONESIA PERSPEKTIF UNDANG-UNDANG NOMOR 48 TAHUN 2009 TENTANG KEKUASAAN KEHAKIMAN DAN FIQH SIYASAH Agus Sarifudin; Abdur Rahim
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2967

Abstract

Conflict resolution in the context of society and the state is carried out by an institution known as the judiciary. This institution has the authority to carry out examinations, assessments, and provide decisions regarding conflicts that are resolved through the judicial process. This authority is known as judicial power, which in practice is carried out by judges whose job is to try and decide cases or problems that arise in society. Essentially, the task of the judge is a noble task. The purpose of this research is to find out the role of the Indonesian Legal Aid Post in providing legal aid from the perspective of the Judicial Power Act number 48 of 2009 and to find out the Fiqh Siyasah review of the role of the Indonesian Legal Aid Post in providing legal aid. The author uses a type of library research (library research). The data source that the author uses is the primary data source, namely a copy of the Judicial Powers Act Number 48 of 2009 concerning Judicial Power, the book Contextualization of Islamic Political Doctrine in Fiqh Siyasa, and the book Imam Al-Mawardi's Translation of Administrative Law and Leadership in Islamic Measures written by Imam al-Mawardi, and secondary data sources, namely, books, theses, theses, journals, documents, laws and regulations, and so on. Article 8 of Law Number48 of 2009 authorizes Posbakum to organize mediation and arbitration. This can help communities resolve disputes amicably and out of court. Thus, in the perspective of Law Number 48 of 2009 concerning Judicial Power, the role of Posbakum is to provide access to legal aid that is fair, equitable and affordable for all levels of society, as well as assisting people in understanding and navigating the various legal problems they face. It also contributes to the overall goals of the justice system in Medina and Indonesia in general. In the context of siyasa fiqh, the role of Posbakum can be understood as part of the government's efforts to provide access to justice for underprivileged citizens. This is in accordance with the principles of social justice in Islamic law. In the context of Islamic law, the role of Posbakum can be assessed based on Islamic principles and values related to justice, social welfare, and granting individual rights. Following are some aspects of Posbakum's role in reviewing Islamic law.
ANALISIS PARTISIPASI MASYARAKAT DALAM MUSRENBANGDES (Studi Kasus Desa Berancah Kecamatan Bantan Kabupaten Bengkalis) Zulfila Zulfila
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2968

Abstract

Musyawarah Rencana Pembangunan Desa (Musrenbangdes) di Desa Berancah adalah sebuah forum tahunan yang membawa bersama para pemangku kepentingan desa untuk meninjau dan menyetujui rencana kerja pembangunan desa (RKP Desa) yang telah direncanakan. Tujuan penelitian ini adalah untuk mengevaluasi tingkat partisipasi masyarakat dalam Musrenbangdes dan mengidentifikasi hambatan yang dihadapi selama proses pelaksanaan. Penelitian ini menggunakan pendekatan kualitatif deskriptif dan dilakukan di Desa Berancah, Kecamatan Bantan, Kabupaten Bengkalis.Hasil penelitian menunjukkan bahwa partisipasi masyarakat dalam Musrenbangdes di Desa Berancah masih sangat rendah, sering kali menjadi formalitas semata. Hambatan yang teridentifikasi termasuk kesulitan dalam pengambilan keputusan terkait prioritas program, kesulitan masyarakat dalam menyampaikan aspirasi karena kurangnya pemahaman akan kebutuhan pembangunan desa, serta keterbatasan analisis kebutuhan masyarakat terhadap pembangunan di Berancah. Selain itu, sumber daya masyarakat di Desa Berancah masih terbatas, dan sinergi antara sumber dana pembangunan desa belum optimal. Program pembangunan juga belum sepenuhnya didasarkan pada potensi dan karakteristik desa. Dengan temuan ini, diperlukan upaya untuk meningkatkan partisipasi masyarakat dalam Musrenbangdes, meningkatkan pemahaman mereka akan kebutuhan pembangunan, dan memperkuat koordinasi serta sinergi sumber daya untuk memastikan program-program pembangunan lebih sesuai dengan potensi dan kebutuhan desa.
DUKUNGAN SOSIAL DAN KESEPIAN PADA MAHASISWA RANTAU UKSW DARI LUAR PULAU JAWA Aneta Larasati Gondokusumo; Christiana Hari Soetjiningsih
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2969

Abstract

Penelitian kuantitatif korelasional ini bertujuan untuk mengetahui hubungan antara dukungan sosial teman dengan kesepian. Partisipan berjumlah 109 mahasiswa rantau UKSW yang berasal dari luar Pulau Jawa yang diperoleh menggunakan teknik accidental sampling. Instrumen penelitian menggunakan Social Provision Scale (SPS) dari Russel dan Cutrona yang telah di uji validitas konstruk di Indonesia oleh Shafiyuddin dan UCLA Loneliness Scale (ULS) dari Russel yang telah di uji validitas konstruk di Indonesia oleh Pramitha. Analisis data menggunakan teknik korelasi Product Moment Pearson menunjukkan hasil koefisien korelasi (rxy) -0.265 dengan nilai signifikansi 0.003 (p<0,05) yang artinya ada hubungan negatif yang signifikan antara dukungan sosial teman dengan kesepian pada mahasiswa rantau UKSW yang berasal dari luar Pulau Jawa. Hal ini bermakna bahwa dukungan sosial teman tinggi maka kesepian rendah dan sebaliknya apabila dukungan sosial teman rendah maka kesepian yang tinggi.
IMPLEMENTASI FISIOTERAPI DADA (CLAPPING) TERHADAP FREKUENSI NAFAS ANAK DENGAN BRONKOPNEUMONIA Puspa Priyasti; Etika Dewi Cahyaningrum
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2970

Abstract

Abstract Bronchial respiratory tract infection, or bronchopneumonia, is a localized inflammation of the lung parenchyma, usually also affecting the bronchi and surrounding alveoli, and occurs more frequently in infants between 1 and 4 years of age. If bronchopneumonia is not treated properly, patients with bronchopneumonia die. Bronchopneumonia can lead to acute complications such as suppuration (lung abscess or empyema). Suppuration is the process by which mucus turns into pus, which can lead to chronic inflammation. Pleural abscess and empyema, on the other hand, are pus that accumulates only within the lung cavity. The purpose of nursing and this case study is to determine the results of chest physical therapy in patients with bronchial respiratory disease or bronchopneumonia. The method used in this case study is descriptive and qualitative in the form of a case study. In this case study, multiple methods were used for data collection, including physical examination, interviews, and monitoring of the patient's condition. The presentation of the data and analysis in this case study takes the form of a descriptive narrative aimed at determining the results obtained in the case study. In this case study, A. R. is a customer with a medical diagnosis of bronchial respiratory tract infection. The conclusion of this case study is that before chest physical therapy there was a change, the patient's respiratory rate was 64 breaths/min on the first day. On the second day he changed to 52 breath/min. On the third day, this breast physical therapy was performed for 3-5 minutes.
KONTEKSTUALISASI MAKNA EKOWISATA: STUDI KASUS PADA DESTINASI EKOWISATA Mahmudah Budiatiningsih; Baiq Nikmatul Ulya; Ihyana Hulfa
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2971

Abstract

Banyak klaim ekowisata namun praktiknya tidak sesuai dengan nilai-nilai ekowisata. Oleh karenanya penelitian ini dilakukan untuk mengetahui pemaknaan ekowisata pada destinasi ekowisata. Penelitian ini menggunakan 5 prinsip utama ekowisata yaitu konservasi lingkungan, pelestarian budaya, partisipasi masyarakat, manfaat ekonomi, dan pemberdayaan kelompok rentan. Studi kasus dilakukan pada lima destinasi ekowisata yaitu Kakum Conservation Area (KCA), Ekowisata Nglanggeran, Desa Ekowisata Pancoh, Ekowisata Petungkriyono dan Ecovillage Silimalombu. Penelitian ini merupakan penelitian kualitatif deskriptif. Teknik pengambilan data dilakukan dengan studi literatur, observasi dan wawancara. Hasil analisis menunjukkan bahwa penerapan prinsip ekowisata sangat beragam di lima destinasi tersebut. Hanya manfaat ekonomi yang terpenuhi di seluruh destinasi, meskipun tidak semua destinasi mencapai manfaat ekonomi merata antara kawasan, masyarakat dan pengelola. Hanya Ekowisata Nglanggeran yang berhasil menerapkan seluruh prinsip ekowisata, sedangkan destinasi lainnya beragam. Sebagian besar kegagalan ini disebabkan karena ketidaktahuan para stakeholder terkait konsep ekowisata. Masih banyak yang memahami bahwa ekowisata adalah kegiatan wisata berbasis alam, berkaitan dengan menjaga alam, dan dapat memberikan manfaat ekonomi. Oleh karenanya dapat disimpulkan bahwa pengetahuan lokal terkait konsep ekowisata masih sangat terbatas, bahkan di lingkup pemerintah daerah. Hal ini menunjukkan pentingnya peran kolaborasi stakeholder untuk memahami dan bekerja sama dalam mengadopsi konsep ekowisata. Pendekatan praktis juga sangat dibutuhkan agar masyarakat lebih mudah menerapkannya secara langsung.
PERILAKU TEMAN SEBAYA DENGAN KEGIATAN SEKSUAL RISIKO HIV/AIDS DAN IMS PADA REMAJA DI KECAMATAN WANASARI Nina Maria Desi
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2972

Abstract

Reproductive health is a healthy condition related to sexual function and reproductive system processes. Sexuality in this case is closely related to the anatomical and functional reproductive organs or human genitals and their impact on human physical and biological life, including maintaining their health from disorders such as STIs and HIV/AIDS. HIV/AIDS transmission is still dominated by unsafe (heterosexual) sexual relations with 34,305 cases. With the cumulative number of AIDS cases according to the following age groups, those aged 15-19 years were 1,717 cases, those aged 20-29 were 18,352 cases and those aged 30-39 were 15,890 cases. This type of research is quantitative analytical with a cross sectional approach. Analytical quantitative research is systematic scientific research on parts and phenomena and relationships. The aim of quantitative research is to develop and use mathematical models, theories and/or hypotheses related to phenomena. Meanwhile, the test used in this research is the Chi Square test.
PENGARUH BRAND AMBASSADOR, KUALITAS PRODUK, DAN KEPUASAN PELANGGAN TERHADAP KEPUTUSAN PEMBELIAN ULANG PRODUK SCARLETT WHITENING DI JAKARTA TIMUR Asti Endang; Elfrida Viesta Napitulu
Jurnal Ilmiah Hospitality Vol 12 No 2: Desember 2023 (In Press)
Publisher : Sekolah Tinggi Pariwisata Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/jih.v12i2.2973

Abstract

In line with developments in Indonesia's current era, local beauty products are starting to exceed imported goods from abroad. Many local brands compete to increase sales by using local or international artists to attract consumer attention. This method is to analyze the influence of brand ambassadors, product quality, and customer satisfaction on repeat purchase decisions. The subjects in this method were 110 respondents who had previously purchased Scarlett Whitening products in the East Jakarta area. In analyzing this research data, the methods used include pooling, classical assumptions, F and t tests, coefficient of determination and all using SPSS 20.0. The results of the classical assumption test show that the data is normal, there is no heteroscedasticity and there is no multicollinearity. Then the results of multiple regression analysis show that the regression model can be used to predict repurchase decisions according to the t test. It can be concluded that brand ambassadorship, product quality and customer satisfaction have significant values ​​because <0.05 so the hypothesis is accepted. The conclusion is that there is a positive and significant influence from brand ambassadors, product quality, and customer satisfaction on the decision to repurchase Scarlett Whitening products in East Jakarta.

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