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Jurnal Manajemen Bisnis
Published by Universitas Muhammadiyah Yogyakarta
ISSN : 20868200     EISSN : 26226308     DOI : 10.18196/mb
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Bisnis is a bilingual English peer-reviewed journal published twice a year (in March and September) by Universitas Muhammadiyah Yogyakarta in Collaboration with the Association of Management Department of Muhammadiyah Universities (APSMA PTM). Since its first issued in March 2010, Journal of Management Business has been aimed at facilitating a better comprehension of research-based management business sciences among academicians and researchers and thus to give a positive contribution and influence on the world of management business sciences
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Articles 14 Documents
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Search results for , issue "Vol 11, No 2: September 2020" : 14 Documents clear
Examining the Relevance of T-CRM and H-CRM for the Bank-Customer Partnership Quality and Willingness to Invest More Rimbasari, Ana; Wijaya, Nikodemus Hans Setiadi
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11299

Abstract

The current study examines the use of technology and human in Customer Relationship Management (CRM), especially in the banking industry. We analysed whether human still plays a role in the relationship in this industry. The purpose of this work is to determine the role of technology (T-CRM) and human (H-CRM) in enhancing partnership quality and customer behaviour (i.e., willingness to invest more). We collected data by distributing online questionnaires. The respondents were the customers of Bank Mandiri, Bank Central Asia (BCA), and Bank Rakyat Indonesia (BRI), who have experienced in using both technology-based and human-based banking services.  A total of 161 responses were used in our data analysis. The results demonstrated that T-CRM and H-CRM had positive effects on partnership quality. It was found that partnership quality has a positive effect on willingness to invest more. This research advises that T-CRM is needed in the banking industry, but technology cannot replace the benefits of humans. Technology and people based relationship are both still needed to improve the relational quality between the service providers (banks) and their customers.
The Influence of Personality Factors on Entrepreneurial Intention Rohman, Isnanda Zainur; Miswanto, Miswanto
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11293

Abstract

The aim of this paper is to examine the influence of personality factors (internal locus of control, need for achievement, and self-efficacy) on students’ entrepreneurial intentions. The sample of this research was selected by using purposive sampling. The data were collected by survey using questionnaires. Respondents who filled the questionnaires were 200 university students, studying in Yogyakarta. The data were analyzed by using multiple regressions. The result showed that all of the personality factors in this study had positive effects on students’ entrepreneurial intentions. In this study, it was found that the most significant variable to influence entrepreneurial intention was self-efficacy. The implication of this research is that if the number of entrepreneurs wants to be boosted, more attention must be paid to the personality factors of people.
Family Control and Firm Financial Performance Listed on Indonesia Stock Exchange: The Moderating Role of Foreign Ownership Pangeran, Perminas
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11292

Abstract

This study aims to examine whether foreign ownership moderates the relationship between family control and financial performance. Based on the purposive sampling technique, this study uses 16 large family companies listed on the Indonesia Stock Exchange (BEI), during 2012-2017. Hypothesis testing using Moderated Regression Analysis (MRA). The results of this study reveal several important things. First, foreign ownership positively moderates the relationship between family control and dividend payments. Second, foreign ownership positively moderates the relationship between family control and profitability. These results suggest that foreign ownership can mitigate the level of expropriation of the wealth of minority shareholders by family owners. In this case, foreign owners are able to suppress the negative effect of family control on profitability and dividend payments.
The Effect of Marketing Mix on Purchase Decisions Widyastuti, Ani Nor; Pujiharto, Pujiharto; Tubastuvi, Naelati; Santoso, Suryo Budi
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11295

Abstract

This research is essential to contribute to the minimarket with campus brands, which live and thrive in the campus environment to better understand the marketing mix factors that influence purchasing decisions. The campus is expected to provide a special image for consumers. This research discusses the marketing mix factors on consumer purchasing decisions in minimarkets with campus brands in the Banyumas Regency, namely Boersa Kampus (Unsoed), Top Campus (Unsoed, UMP), Kopkun Swalayan (Unsoed), Indo Kampus (STAIN), and UeMPe Mart (UMP). The factors used were the product, price, promotion, service, and place/location. The sample used amounted to 100 respondents who were consumers with more than 17 years of age. The sampling employed non-probability with a purposive sampling technique, and data analysis utilized multiple linear regression. The adjusted R-square value indicates that the dependent variable was influenced by the independent variable by 54.3%. The results showed that the product, price, promotion, service, and place/location variables simultaneously determined purchase decision. Partially, product and place/location variables determined positively and significantly towards purchasing decisions, while price, promotion, and service variables did not affect purchase decisions. Future research can be carried out using the campus brand as a mediating variable.
Product Innovation Strategy and Dynamic Environment Against the Improvement of Company Performance at MSME in Kulon Progo Dari, Wulan; Isfianadewi, Dessy
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11294

Abstract

This study aims to improve company performance at MSME by implementing product innovation strategies supported by dynamic environments. This research used a quantitative approach and the structural equation model (SEM) method. Data collection employed questionnaire methods, and data analysis was tested using AMOS. This study’s population was MSMEs registered at the Cooperatives and MSME Office in Kulon Progo Regency in 2019. Besides, the respondents sampled in this study were 200 MSMEs focusing on the culinary, handicraft, and fashion industry sectors. This study’s results proved that the dynamic environment positively and significantly influenced product innovation strategies. Then, product innovation positively and significantly affected firm performance. Furthermore, the dynamic environment had a positive and significant influence on firm performance. The product innovation strategy mediated the relationship between the dynamic environment and firm performance. This study contributes to the MSMEs’ owners being aware of the importance of improving company performance by continuously implementing product innovation strategies because consumers are smarter to choose and decide where and what products to consume as their needs and desires’ fulfillment. This product innovation strategy could mediate the influence of the dynamic environment and company performance.
The Influence of Instructional Leadership on Professional Competence Mediated by Self-Efficacy and Social Capital Herawati, Reni; Tjahjono, Heru Kurnianto
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11298

Abstract

The term of professional competence is regarded as a crucial variable in human resource theory, especially in education. Empirical data have shown that professional competence affected teacher quality; hence, it influenced learning’s effectiveness. The role of principal leadership is notable in the development of teacher professional competence. Some researchers argued that the school principal leadership model, which links to the development of teacher professional competence, is 'instructional leadership.' Some studies concluded that 'self-efficacy' influenced the development of teacher professional competence. Accordingly, some experts presented 'social capital' as a construct that has a good impact on teacher professional competence.  It is essential to dedicate a novelty to respond to this theoretical gap related to the study of all the constructs stated above. Therefore, this paper is intended to present a proposition model of the influence of instructional leadership on professional competence mediated by self-efficacy and social capital.
Efforts to Improve Employee Creativity Through Transformational Leadership Palupi, Majang
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.112100

Abstract

This study aimed to examine the effect of transformational leadership on employee creativity. In this study, transformational leadership was seen from four dimensions: inspirational motivation, idealized influence, intellectual stimulation, and individual consideration. This study’s sampling technique was the purposive sampling technique by selecting Master program students who have worked. This study had distributed a total of 117 questionnaires, and the number of usable questionnaires was 100 employees. This study applied multiple regression to process the data. The results showed that the four transformational leadership dimensions, consisting of inspirational motivation, idealized influence, intellectual stimulation, and individual consideration, influenced employee creativity.
The Impact of Marketing Expenditure on Firm Performance Haryanto, Totok; Retnaningrum, Maharani
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11297

Abstract

This study aimed to examine whether marketing expenditure affected firm performance. Previous research has mentioned that there was an influence between marketing expenditure to profitability and firm value. However, some stakeholders and practitioners perceived that the budget for marketing expenditure has already overspent, which means it was assumed that marketing expenditure is very high cost and difficult to measure. In this research, the contribution of marketing expenditure to firm performance of the big four of the telecommunication companies in Indonesia (PT. Telkom, Tbk (including PT. Telkomsel), PT. Indosat Ooredoo, Tbk, PT. XL Axiata, Tbk, and PT. Smartfren Telecom, Tbk) would be analyzed. Firm performance was proxied as the profit margin on sales (PM on Sales), return on assets (ROA), return on investment (ROI), and return on equity (ROE). The methodology of the research used the quantitative model, and the analysis applied the simple regression. The results showed that the marketing expenditure had a significant effect on PM on Sales, ROI, and ROE, partially. On the contrary, the marketing expenditure had no impact on the return on assets (ROA).
Efforts to Improve Employee Creativity Through Transformational Leadership Palupi, Majang
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.112100

Abstract

This study aimed to examine the effect of transformational leadership on employee creativity. In this study, transformational leadership was seen from four dimensions: inspirational motivation, idealized influence, intellectual stimulation, and individual consideration. This study’s sampling technique was the purposive sampling technique by selecting Master program students who have worked. This study had distributed a total of 117 questionnaires, and the number of usable questionnaires was 100 employees. This study applied multiple regression to process the data. The results showed that the four transformational leadership dimensions, consisting of inspirational motivation, idealized influence, intellectual stimulation, and individual consideration, influenced employee creativity.
The Impact of Marketing Expenditure on Firm Performance Haryanto, Totok; Retnaningrum, Maharani
Jurnal Manajemen Bisnis Vol 11, No 2: September 2020
Publisher : Universitas Muhammadiyah Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18196/mb.11297

Abstract

This study aimed to examine whether marketing expenditure affected firm performance. Previous research has mentioned that there was an influence between marketing expenditure to profitability and firm value. However, some stakeholders and practitioners perceived that the budget for marketing expenditure has already overspent, which means it was assumed that marketing expenditure is very high cost and difficult to measure. In this research, the contribution of marketing expenditure to firm performance of the big four of the telecommunication companies in Indonesia (PT. Telkom, Tbk (including PT. Telkomsel), PT. Indosat Ooredoo, Tbk, PT. XL Axiata, Tbk, and PT. Smartfren Telecom, Tbk) would be analyzed. Firm performance was proxied as the profit margin on sales (PM on Sales), return on assets (ROA), return on investment (ROI), and return on equity (ROE). The methodology of the research used the quantitative model, and the analysis applied the simple regression. The results showed that the marketing expenditure had a significant effect on PM on Sales, ROI, and ROE, partially. On the contrary, the marketing expenditure had no impact on the return on assets (ROA).

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