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JDM (Jurnal Dinamika Manajemen)
Published by Universitas Negeri Semarang
ISSN : 20860668     EISSN : 23375434     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Jurnal Dinamika Manajemen [p-ISSN: 2086-0668 | e-ISSN: 2337-5434] issued by the Department of Management, Faculty of Economics, Universitas Negeri Semarang, Indonesia, periodically (every 6 months) in March and September with the aim of disseminating information about the study of knowledge management in the form of conceptual studies and research results.
Arjuna Subject : -
Articles 800 Documents
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Peran Moderasi Kecerdasan Emosi pada Stres Kerja Sanjaya, Frengky
JDM (Jurnal Dinamika Manajemen) Vol 3, No 2 (2012): September 2012 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v3i2.2453

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh stres kerja terhadap kinerja karyawan dan pengaruh kecerdasan emosi terhadap hubungan antara stres kerja dengan kinerja karyawan. Populasi penelitian ini adalah seluruh karyawan marketing dan collection di PT. Summit Oto Finance Kudus. Pada penelitian ini menggunakan teknik populasi, responden diambil dari semua karyawan marketing sebanyak 25 responden dan karyawan collection sebanyak 21 responden. Teknik analisis data menggunakan analisis regresi sederhana dan analisis regresi berganda moderasi. Hasil dari analisis regresi sederhana menunjukkan bahwa stres kerja berpengaruh negatif terhadap kinerja karyawan. Sedangkan hasil dari analisis regresi sederhana menunjukkan bahwa kecerdasan emosi memoderasi pengaruh stres kerja terhadap kinerja. Hasil tersebut mengindikasikan bahwa kecerdasan emosi melemahkan pengaruh stres kerja terhadap kinerja.The objective of this study is to know influence of job stress to job performance and influence of emotional intelligence to relationship between job stress and job performance. Population in this study was all marketing and collection employees in PT. Summit Oto Finance Kudus. In this study used population method, that is taken all of marketing employees as much as 25 respondents and collection employees as much as 21 respondents. The technique of data analysis used regression analysis and doubled regression moderating analysis. The result usedregression analysis showed that negative influence between job stres and job performanc. Meanwhile, the result using doubled regression moderating analysis showed that emotional intelligence moderate influence of job stress to job performance. This result indicated that emotional intelligence can reduce the influence of job stress to job performance.
Intention to Use Smartphone through Perceived Compatibility, Perceived Usefulness, and Perceived Ease of Use Ismail, Harries Arizonia
JDM (Jurnal Dinamika Manajemen) Vol 7, No 1 (2016): March 2016 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v7i1.5748

Abstract

This research is aimed to test the influence of perceived compatibility perceived usefulness, perceived ease of use and intention to use smartphone using five hypotheses. Purposive sampling was used as the technique of sample collection. There are representative samples that are 92 respondents, consists of lecturers, students, and employees from AKI University in Semarang city. The data had been analyzed by using Structural Equation Modeling (SEM) and it was processed using AMOS program version 16.0. The result of the hypothesis shows that there is a positive and significant influence on perceived compatibility toward perceived usefulness, perceived compatibility toward perceived ease of use, perceived ease of use toward perceived usefulness, perceived ease of use toward intention to use. However, perceived usefulness toward intention to use is not significant. It can be caused that reason of owning smartphones is only a prestige and the users do not understand benefit of its features.
Evaluasi Kesuksesan Aplikasi Knowledge Management dalam Organisasi Fitriasmi, Sebtina Mulya
JDM (Jurnal Dinamika Manajemen) Vol 1, No 1 (2010): March 2010 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v1i1.2444

Abstract

Penelitian bertujuan menguji ulang model kesuksesan sistem DeLone dan McLean (2003) pada konteks kesuksesan knowledge management system (KMS). Model ini memasukkan variabel keterlibatan pengguna untuk mengukur kepuasan pengguna, serta faktor organisasional, yaitu leadership dan reward untuk memprediksi penggunaan KMS. Desain penelitian adalah deskriptif-konfirmatori dengan pendekatan survei. Data diambil secara cross­sectional dari 200 karyawan pengguna aplikasi KM Bank Indonesia. Sampling secara non-probabilitas dengan teknik purposive sampling. Hasil perhitungan Partial Least Square menunjukkan kualitas sistem berpengaruh positif terhadap penggunaan KMS. Kualitas pengetahuan, faktor organisasional, dan kepuasan pengguna tidak berpengaruh positif terhadap penggunaan. Pengujian anteseden kepuasan pengguna menunjukkan kualitas pengetahuan, dan keterlibatan pengguna berpengaruh positif terhadap kepuasan pengguna, serta kualitas sistem tidak berpengaruh positif terhadap kepuasan pengguna. Lebih jauh lagi, penggunaan dan kepuasan pengguna secara bersama berpengaruh positif terhadap manfaat bersih. The study aims to reexamine success system model by DeLeon and McLean (2003) at Knowledge Management System (KMS) success context. This model includes user involvement variable to measure user satisfaction. This study also takes account of organizational factors, which is leadership and reward to predict KMS application. Research design of this study is descriptive-confirmatory with survey approach. Primary data which is used are cross-sectional data from 200 respondents who are Bank Indonesia employees who use KMS. Non probability sampling procedure is conducted with purposive sampling. Partial Least Square is used for data analysis. The result shows that the system quality has positive effect to user. Quality of knowledge and user involvement influence have positive influence on user satisfaction, meanwhile system quality do not have positive effect to user satisfaction. Furthermore, the use and user satisfaction have positive effect simultaneously to net benefit.
The Effect of Bank Image and Trust on Loyality Mediated by Customer Satisfaction Sumadi, Sumadi; Soliha, Euis
JDM (Jurnal Dinamika Manajemen) Vol 6, No 2 (2015): September 2015 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v6i2.4301

Abstract

The purpose of this study is to analyze the effect of the banks image and trust on customer satisfaction, as well as the effect of the image of the bank, trust, and satisfaction on customer loyalty. The study used sample of 100 people who were taken by purposive sampling technique. This research utilized multiple linear regression analysis and path analysis. Based on the hypothesis test, the results show that the image of the bank was significantly has positive effect on customer satisfaction, but trust has no significant effect on customer satisfaction. In addition, the banks image has no significant effect on customer loyalty. Moreover, trust and customer satisfaction significantly have positive effect on customer loyalty. Mediation test shows that customer satisfaction mediates the effect of the banks image on customer loyalty and customer satisfaction does not mediate trust on customer loyalty. 
Hubungan antara Persepsi dan Sikap terhadap Pelaksanaan Corporate Social Responsibility -, Supriyono; -, Vita
JDM (Jurnal Dinamika Manajemen) Vol 2, No 2 (2011): September 2011 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v2i2.2478

Abstract

Tujuan penelitian ini adalah untuk mengetahui hubungan antara persepsi dan sikap terhadap pelaksanaan Corporate Social Responsibility (CSR). CSR sebagai program sosial suatu perusahaan nampaknya masih menjadi euforia.Padahal tujuan dari program ini belum dinikmati masyarakat keseluruhan. Dengan menggunakan 96 responden, menunjukkan bahwa hanya 8% yang telah melakukan program CSR dengan tepat, sedangkan sisanya hanya melakukan untuk amal. Ini berarti bahwa sebagian besar perusahaan besar dan menengah di Bandung, belum cukup peduli terhadap program CSR. Hasil penelitian juga menunjukkan ada kesenjangan antara apa yang mereka anggap dan apa yang mereka kerjakan dalam program CSR. Temuan kami menunjukkan bahwa kebanyakan pelaku usaha, khususnya di Bandung masih dikategorikan sebagai obstructionists dan pembela dari pada akomodatif dan proaktif. Ini berarti praktek tanggung jawab sosial mereka masih rendah. Kita sebagai komunitas akademik harus selalu menyosialisasikannya untuk lebih peduli, tidak hanya kepada pemegang saham tetapi semua pemangku kepentingan.CSR as an enterprise’s social program seem likely still to be euphoria. Therefore, the main purpose of the program has failed to reach the goal. By using 96 respondents, the results showthat only 8% of them have done the CSR programs appropriately, while the rest are still doing no more than charity. It means that most of the businesses in Bandung,were not yet care enough of the CSR programs. The result of the research also shown there was a gap between what they perceived and what they really do in CSR programs. Our finding also indicates that most businesses actors in Bandung were still categorized as obstructionists and defenders rather than accommodative and proactive. This means they are still low in practices of social responsibility. As an academic community we should always socialized it as much as possible to care more, not only to shareholder but all the stakeholders.
Organizational Learning Culture, Consumer Satisfaction and Employee’s Attitude: Causality Analysis Junita, Audia
JDM (Jurnal Dinamika Manajemen) Vol 8, No 1 (2017): March 2017 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v8i1.10412

Abstract

This research was conducted to explore the organizational learning culture in banking and its effect on customer satisfaction with the employee’s attitude as the intervening variable. The re-search was performed in Bank Syariah Mandiri’s business unit of Medan Region. The research design used hypothesis testing. The samples of this research were 52 frontline employees and 140 customers of Bank Syariah Mandiri in Medan Region. Primary data was collected by using a questionnaire. The data were analyzed using path analysis. Results support that Bank Syariah Mandiri as State-owned enterprises in the field of financial services has implemented good or-ganizational learning culture. Organizational learning culture has significant effect to customer satisfaction through employee’s job satisfaction and organizational commitment. The attitudes of employees are integrated important intervening variables in mediating the relationship be-tween organizational learning culture and customer satisfaction. The role of attitude in medi-ating the influence of organizational learning culture to worker’s service behavior, in order to create consumer satisfaction in the banking sector, proven empirically.
Professional Behavior Based on the Development of Employees Sudarma, Ketut
JDM (Jurnal Dinamika Manajemen) Vol 5, No 1 (2014): March 2014 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v5i1.3647

Abstract

The objective of the study was to analyze the impact of work discipline management, career management and profession ethics management toward Unnes staffs behavior. The samples were taken by proportional random sampling. The variables of the research were work discipline management, career management, profession ethics management and professional behavior. The data were analyzed by multiple regression analysis. The result of this study showed that discipline work management, career management and profession ethics management gave positive influence toward staffs professional behavior. Furthermore, the result of percentage descriptive analysis showed that the average of work discipline management, career management, profession ethics management and professional behavior were on enough category.
Back Matter March 2017 Matter, Back
JDM (Jurnal Dinamika Manajemen) Vol 8, No 1 (2017): March 2017 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Efek Moderasi Kerja Cerdas pada Pengaruh Kompetensi, Reward, Motivasi terhadap Kinerja -, Widodo
JDM (Jurnal Dinamika Manajemen) Vol 1, No 2 (2010): September 2010 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v1i2.2467

Abstract

Tujuan dari penelitian ini adalah menganalisis pengaruh kompetensi Sumber Daya Manusia pada motivasi pengelola, menganalisis pengaruh kompetensi Sumber Daya Manusia pada kinerja pengelola, menganalisis pengaruh reward pada motivasi pengelola, menganalisis pengaruh reward pada kinerja pengelola, menganalisis pengaruh motivasi pada kinerja pengelola serta menguji peran moderasi variabel kerja cerdas. Sampel penelitian ini adalah 148 pengelola KJKS BMT Bina Ummat Sejahtera Lasem. Data didapatkan dengan menyebar kuesioner kemudian diolah menggunakan SEM yang dioperasikan melalui program AMOS. Hasil penelitian menemukan, bahwa semua hipotesis didukung dan sesuai dengan penelitian terdahulu. Kesimpulan penelitian ini menyatakan, bahwa kompetensi SDM berpengaruh signifikan dan positif pada motivasi pengelola, reward berpengaruh positif dan signfikan pada motivasi pengelola, reward berpengaruh positif dan signifikan pada kinerja pengelola, motivasi berpengaruh positif dan signifikan pada kinerja pengelola, selain itu variabel kerja cerdas ditemukan bisa menjadi variabel moderating yang melemahkan pengaruh motivasi pada kinerja. The purpose of this study is to analyze the influence of human resource competency on manager’s motivation and performance, to investigate the effect of reward on manager’s motivation and performance, to examine the impact of motivation on manager’s performance and to test smart work as moderating variable. Sample of the study is 148 managers of KJKS BMT Bina Umat Sejahtera Lasem.  Questionnaires are used to collect data. Data analysis use Structural Equation Model (SEM). The results show that human resource competency has positive and significant effect on managers’ motivation. Reward and motivation have positive and significant influence on managers’ performance. Moreover work smart variable as moderating variable weaken the effect of motivation on performance.
The Impact of Experiential Marketing on Word of Mouth with Customer Satisfaction as a Intervening Variable Muhammad, Muhammad; Artanti, Yessy
JDM (Jurnal Dinamika Manajemen) Vol 7, No 2 (2016): September 2016 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v7i2.8201

Abstract

PT Maktour got a predicate from the Ministry of Religous Affairs as the best special hajj and umrah organizer and was ranked as the Top Brand Index category travel agency in 2014. This study was to examine the impact of Experiential marketing on word of mouth (WOM) with customer satisfaction as intervening variable. The research design used hypothesis testing with a purposive sampling techniques. The respondents in this study were 105 respondents. The data were analyzed using AMOS software 20. The result showed Experiential marketing has a significant on customer satisfaction and WOM.

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