JDM (Jurnal Dinamika Manajemen)
Jurnal Dinamika Manajemen [p-ISSN: 2086-0668 | e-ISSN: 2337-5434] issued by the Department of Management, Faculty of Economics, Universitas Negeri Semarang, Indonesia, periodically (every 6 months) in March and September with the aim of disseminating information about the study of knowledge management in the form of conceptual studies and research results.
Articles
800 Documents
Front Matter 12(1)
Matter, Front
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.31946
The Influence of Heritage Image, Destination Image, and Experiential Quality on Behavioural Intentions of Foreign Tourists
Junarta, Harbyanto;
Nuryakin, Nuryakin;
Fatmawati, Indah
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.25626
The research was conducted to examine heritage image models, destination images, and experiential quality in influencing tourists’ behavioral intentions in Kuta Mandalika beach, Lombok. Kuta Mandalika Lombok beach was the object of this research, while this study subjects were foreign tourists. The sampling was carried out by a purposive sampling technique. The number of samples in this study was 133 respondents. The data analysis used Structural Equation Modeling with AMOS as an analysis tool. The research results indicated a positive effect of heritage image toward the experiential quality, positive effect of destination image toward the experiential quality, and positive effect of experiential quality on revisit intentions.ÂÂ
Customer Centric in Hospitality Industry: A Systematic Literature Review and Future Research Direction
Rini, Gilang Puspita;
Ferdinand, Augusty Tae
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.27661
The purpose of this research is to review the literature published from 2010 to 2020 regarding customer-centric strategy in the context of the hospitality industry. This is a literature review research with the Publish or Perish software used to obtain initial data from a total of 235 articles published from 2010-2020 according to the Scopus database. The articles were further analyzed according to the criteria, with only 87 articles. The results showed that a customer-centric strategy is a company strategy that pays attention to consumer wants and needs. The customer-centric approach is similar to the outside-in approach because they pay attention to customers and adjust their complaints to company policies and strategies. This research provides benefits for future studies on customer-centric strategy in the hospitality industry that uses big data analytics to create value for customers. Furthermore, it provides an overview of customer-centric strategy trends in terms of understanding, theoretical perspective, and setting needed for future studies.
Back Matter 12.1
Matter, Back
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.31947
THE ROLE OF NOVELTY SEEKING, CULINARY EXPERIENCE QUALITY AND DESTINATION IMAGE IN FORMING TOURIST SATISFACTION TOWARD THE INTENTION TO REVISIT KOTA PONTIANAK
Barkah, Barkah;
Febriasari, Puty
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.25680
Previous findings indicate that novelty-seeking experience through travel is one of the keys to satisfaction. In the context of tourism, destination image and satisfaction are commonly used as determinants of tourist revisit intention in various tourism settings. This research was designed to re-examine the formation of tourists satisfaction and their motivation to revisit Kota Pontianak based on their experience on the previous trip. Novelty seeking, destination image, and culinary experience quality was proposed to be the predictor of tourist satisfaction and their revisit intention. The results using SEM-PLS showed that basically tourists satisfaction and their revisit intention is determined by their experience quality in the previous trip and the city’s destination image. The coefficient of determination of the tourists culinary experience quality and the city’s destination image in the research model is quite small, therefore it still needs more research to identify the factor that influence tourists satisfaction and their revisit intention in the tourism context.
The Determinants of Movie-Induced Tourism in Creating Visit Intention Based on Audience Personal Motivation (A Study on Indonesia’s Box Office Movie)
Parahiyanti, Cesya Rizkika;
Purwanto, BM
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.26427
This research aims at identifying movie-induced tourism in terms of business related to audience personal motivation using a study on movie Ada Apa Dengan Cinta (AADC) 2. It uses qualitative research with a descriptive approach. The results of the in-depth interviews from 17 respondents are analyzed using conventional content analysis that would later raise the emergent themes to support the identification of movie-induced tourism in the study of AADC 2. The results of this study indicate that AADC 2 has a function to influence audiences traveling decisions on the featured locations after watching the movie, even though the film itself is not intended to promote a particular destination. Audience personal motivations in this study are grouped into two, namely general personal motivation and specific personal motivation. There are also considered factors of audiences that influence their decision to travel to the featured locations in the movie. The audience also expresses some assessments and behavioral intentions after they visited the sites. With these results, this study is expected to provide an overview of the relevant business players, such as tourism office, Destination Marketing Organizations (DMO), and movie production companies, about tourist behaviors in Indonesia.
ENTREPRENEURIAL INTENTIONS OF UNDERGRADUATE STUDENTS: MEDIATING ROLE OF PERCEIVED FEASIBILITY
Swandaru, Andono;
Harsono, Mugi
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i2.29582
This study aims to test several Krueger models that have not been carried out by Esfandiar. In this model, the variable perceived feasibility is a mediator but Esfandiar did not test the variable so that the feasibility variable was used as a mediator in this research update. Data was collected using an online questionnaire (Google Form) which was given directly to undergraduate students at Sebelas Maret University. The research method used is PLS with questionnaire analysis using WarpPLS version 7.0. The results show that the mediation of feasibility perception plays a partial role in entrepreneurial intentions, meaning that students' perceptions of eligibility will directly influence entrepreneurial desires to become entrepreneurs. When students feel that the entrepreneurial profession is worthy of student perceptions, it will arouse students' entrepreneurial desires. In addition, when students see the entrepreneurial profession as feasible, it will increase students' self-efficacy and collective-efficacy which in turn can generate entrepreneurial desires.
The Role of Organizational Culture Adaptation and Job Satisfaction in Mediating Effects of Human Resource Flexibility on Employee Performance
Sabuhari, Rahmat
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i1.27026
This research aims to analyze the direct effect of human resource flexibility, organizational culture adaptation, and job satisfaction on employee performance, and also the indirect influence between human resource flexibility on employee performance through organizational culture adaptation and the effect of organizational culture adaptation on employee performance through job satisfaction. The method of data collection is a survey using a questionnaire. The sampling technique used sampling with certain criteria and obtained 153 samples from 176 respondents that could be analyzed. The results showed that there was a positive and significant influence between the HR flexibility and employee performance, job satisfaction and employee performance, but organizational culture adaptation did not have a significant effect on employee performance, this also resulted in organizational cultural adaptation unable to mediate the effect of HR flexibility on employee performance. Job satisfaction is also able to mediate the influence of organizational culture adaptation on employee performance. HR flexibility and job satisfaction provide a very significant role in improving employee performance.
Lending Rationale of Financial Institution and Fintech on the Perception of Borrowers: A Qualitative Study
Anwar, Mokhamad;
Nidar, Sulaeman Rahman;
Widianto, Sunu;
Layyinaturrobaniyah, Layyinaturrobaniyah
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang
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DOI: 10.15294/jdm.v12i2.31896
The development of Financial Institutions including Financial Technology (Fintech) in providing loans to borrowers is increasingly important in the current business financing system. This study aims to determine the perceptions of borrowers by exploring their views on lending practices pro- vided by financial institutions and fintech and identifying the factors that influence the institution’s decision to provide loans to them. This study uses a qualitative research method by asking a number of questions to debtors in one of the Micro and Small and Medium Enterprises (MSMEs) commu- nities in the city of Bandung, Indonesia. The questionnaire form is in the form of open-ended ques- tions and is distributed to 47 MSMEs in the city with various types of business fields. The results show that the factors that influence the success of borrowers in obtaining credit from both financial institutions and fintech are the factors classified as 5 Cs of credit in terms of Character, Capacity, Capital, Collateral, and Conditions. All these factors are summarized as soft information and hard information, which are applied by financial institutions and financial technology institutions.
Front Matter 12(1)
Matter 12(1), Front
JDM (Jurnal Dinamika Manajemen) Vol 12, No 1 (2021): March 2021
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang
Show Abstract
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